Wyndham Grand Fallsview Hotel

4.0 star property
Hotel connected to a shopping centre in Niagara Falls with 4 restaurants

Photo gallery for Wyndham Grand Fallsview Hotel

Room, 1 King Bed, Non Smoking (Fallsview) | View from room
Indoor pool
1 bedroom, down duvets, pillow-top beds, in-room safe
Lobby
4 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Hot tub
  • Bar
The current price is AU$325
includes taxes & fees
4 Aug - 5 Aug

Explore the area

Map
6455 Fallsview Blvd, Niagara Falls, ON, L2G3V9
  • Fallsview Casino
    ‪1 min walk‬
  • Skylon Tower
    ‪5 min walk‬
  • Horseshoe Falls
    ‪1 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪41 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(45 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Pillow-top bed
Separate bedroom
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking (Presidential, Fallsview)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Separate bedroom
Down duvet
  • 34 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

2-Bedroom Family Suite,1 King Bed and 2 Queen Beds, Non-Smoking

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
2 bedrooms
Down duvet
  • 83 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(29 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Pillow-top bed
Separate bedroom
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, City View

8.6 out of 10
Excellent
(42 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Pillow-top bed
Separate bedroom
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed, Non Smoking (Fallsview)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Separate bedroom
  • 43 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, City View (Upper Floor)

8.0 out of 10
Very good
(22 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Pillow-top bed
Separate bedroom
  • 29 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, City View (Upper Floor)

8.6 out of 10
Excellent
(32 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Pillow-top bed
Separate bedroom
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, City View

8.4 out of 10
Very good
(69 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Pillow-top bed
Separate bedroom
  • 33 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Pillow-top bed
Separate bedroom
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, City View

8.4 out of 10
Very good
(16 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Pillow-top bed
Separate bedroom
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Pillow-top bed
Separate bedroom
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Fallsview)

9.0 out of 10
Wonderful
(38 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Pillow-top bed
Separate bedroom
  • 36 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking (Fallsview)

8.6 out of 10
Excellent
(28 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Pillow-top bed
Separate bedroom
  • 37 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, City View (Mobility, Roll-in Shower)

8.4 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Pillow-top bed
Separate bedroom
  • 32 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Mobility, Roll-in Shower)

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Pillow-top bed
Separate bedroom
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

About the area

Niagara Falls

At Wyndham Grand Fallsview Hotel you'll be connected to a shopping centre and within steps of Fallsview Casino and OLG Stage at Fallsview Casino. Highlights at this hotel include 4 restaurants, 3 bars/lounges and an indoor swimming pool. .The steakhouse, Ruth's Chris Steak House, serves American cuisine and is open for lunch and dinner. Enjoy access to 2 hot tubs along with a gym. 6634 square feet (616 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Full breakfast is available daily between 7:00 AM and 1:00 PM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4-property class Fallsview hotel include Skylon Tower and Niagara Falls Convention Centre.

What's nearby

  • Fallsview Casino - 1 min walk - 0.0 km
  • OLG Stage at Fallsview Casino - 2 min walk - 0.2 km
  • Skylon Tower - 5 min walk - 0.5 km
  • Journey Behind The Falls - 6 min walk - 0.6 km
  • Horseshoe Falls - 1 min drive - 0.8 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 5 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 24 min drive

Restaurants

  • ‪Skylon Tower - ‬9 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪Queen Victoria Place Restaurant - ‬9 min walk
  • ‪Skylon Tower Revolving Dining Room - ‬6 min walk
  • ‪The 365 Club - ‬4 min walk

About this property

Wyndham Grand Fallsview Hotel

Hotel connected to a shopping centre in Niagara Falls with 4 restaurants
Wyndham Grand Fallsview Hotel offers its guests 2 hot tubs, an indoor pool, and a fitness centre. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 6 meeting rooms. Event space at this hotel measures 6634 square feet (616 square metres) and includes conference space. An arcade/games room, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Wyndham Grand Fallsview Hotel. For a fee, parking is available.

This 4-star Niagara Falls hotel is smoke free.

  • 404 guestrooms or units
  • 18 levels
  • 4 dining venues
  • 3 bars or lounges
  • 6634 sq ft of conference space
  • 616 sq. m of conference space
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
Wyndham Grand Fallsview Hotel offers 404 accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (CAD 35 per day)
  • Onsite parking available only on request
  • Uncovered parking on site (CAD 70 per night)
  • Valet parking on site (CAD 100 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 1:00 PM for a fee: CAD 8 to 20 for adults and CAD 5 to 10 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • IHOP Restaurant
  • Ruth's Chris Steak House
  • Starbucks
  • TGI Fridays
  • The Keg Steakhouse & Bar

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Gym
  • Indoor pool
  • Private wine tours
  • Shopping
  • Wine tours

Family friendly

  • Arcade/game room
  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • 6,634 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 11.50 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 8 to 20 for adults and CAD 5 to 10 for children
  • Uncovered self-parking fee: CAD 70.00 per night
  • Valet parking fee: CAD 100.00 per night
  • Nearby parking fee: CAD 35.00 per day (98 ft away)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wyndham Grand Fallsview
Wyndham Fallsview Hotel
Wyndham Grand Fallsview Hotel Hotel
Wyndham Grand Fallsview Hotel Niagara Falls
Four Points by Sheraton Niagara Falls Fallsview
Wyndham Grand Fallsview Hotel Hotel Niagara Falls

Frequently asked questions

What is the cancellation policy at Wyndham Grand Fallsview Hotel?

Wyndham Grand Fallsview Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Wyndham Grand Fallsview Hotel?

As of 5 July 2025, prices found for a 1-night stay for 2 adults at Wyndham Grand Fallsview Hotel on 4 Aug 2025 start from AU$292.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Wyndham Grand Fallsview Hotel?

Yep, Wyndham Grand Fallsview Hotel has an uncovered self car park for CAD 70.00 per night.

Does Wyndham Grand Fallsview Hotel have a pool?

Wyndham Grand Fallsview Hotel has a pool and an indoor pool.

What luxury perks are available at Wyndham Grand Fallsview Hotel?

Wyndham Grand Fallsview Hotel features 2 hot tubs, an indoor pool and 4 restaurants.

What makes Wyndham Grand Fallsview Hotel a romantic place to stay?

Winery tours and couples dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Wyndham Grand Fallsview Hotel.

Is Wyndham Grand Fallsview Hotel family-friendly?

You bet! With amenities such as an arcade and a corner/local shop, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Wyndham Grand Fallsview Hotel is a hit with families.

Does Wyndham Grand Fallsview Hotel serve breakfast?

Yep, full brekkie is offered daily between 7:00 AM and 1:00 PM.

Is there a free airport shuttle available at Wyndham Grand Fallsview Hotel?

No, Wyndham Grand Fallsview Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Wyndham Grand Fallsview Hotel?

Yep, you can grab a meal at Wyndham Grand Fallsview Hotel's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Wyndham Grand Fallsview Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Wyndham Grand Fallsview Hotel?

No, only service animals are allowed.

Wyndham Grand Fallsview Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 2319 out of 4978 reviews
Rating 8 - Good. 1280 out of 4978 reviews
Rating 6 - Okay. 680 out of 4978 reviews
Rating 4 - Poor. 337 out of 4978 reviews
Rating 2 - Terrible. 362 out of 4978 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Enzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and easy access to all places
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Risto

Travelled with group
They advertise EV charging but dont tell you that you need to pay $100 for the valet parking to park at the charger.
Stayed 1 night in Apr 2025

2/10 Terrible

Sofia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was an absolute JOKE. Everything was great until we went to bed and I opened up the bed and found BUGS in the bed. We called the front desk and they “didn’t believe us”. It took 20 minutes for someone to come up to the room for “proof” of bugs. Sure enough they saw the bugs… so they move us one room over. Well it didn’t get much better considering some man was banging on people’s doors from 1-4:30am demanding that we open up the door. Sounds like a safe place right? I didn’t sleep an ounce all night long between being nervous about bugs and people banging on our doors. The heater was so loud, the walls are paper thin. I will never recommend this place to anyone!!!!! Especially after we asked for compensation for all the issues we dealt with and all the staff could say was “we have to review the bug issue before giving compensation”. What an absolute JOKE.
Stayed 1 night in Apr 2025

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't tell how kind and helpful everyone was here. I don't think I have had service like this ever.
Stayed 1 night in Apr 2025

10/10 Excellent

Elmar, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

2/10 Terrible

Areeba

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The beds were dusty and they charged us 124$ extra
Stayed 1 night in Apr 2025

2/10 Terrible

Ella-Claire

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
we stayed only 30 min since the room we.booked was suppose to have a view on the both falls and it didn't and when i spooke with front desk personal they didnt have a roo. like i booked to offer me no compensation offered and they were not helpful when i ask for proof of cancelation free of charges
Stayed 3 nights in Mar 2025

6/10 Okay

David

Stayed 2 nights in Mar 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Mar 2025

10/10 Excellent

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything Jacuzzi close to casino beautiful rooms thank you very much
Stayed 1 night in Mar 2025

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Tricia

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Both elevators were broken at certain times during our stay. That being said...the staff was very good. All of them.
Stayed 3 nights in Apr 2025

10/10 Excellent

Misty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice, quiet, within walking distance of a lot of places restaurants entertainment etc
Stayed 1 night in Apr 2025

6/10 Okay

Dominic

Liked: Cleanliness, staff & service
ac and heat too noise
Stayed 1 night in Apr 2025

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Excellent location. Walls were thin and could hear neighbours yelling all night.
Stayed 2 nights in Mar 2025

10/10 Excellent

Philip

Travelled with partner
Professionalism of staff. Room was better than expected Convenient location
Stayed 2 nights in Apr 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 1 night in Mar 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Stayed 2 nights in Mar 2025

4/10 Poor

Merlisa

Stayed 1 night in Mar 2025

10/10 Excellent

CANDIDO, ETOBICOKE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very confusing on where to park during checkin as I did not intend to use their valet service. But all their valet staff are out in full force. They don’t offer any help to check in but only interested to know if they can take your car and thereby charge you their excessive parking fees. Meanwhile I can park at the casino across the road for absolutely FREE. Checkin staff were fine but during checkout, the reception staff never smiled or made eye contact with me. I would probably come back here but hope these observations can be improved.
Stayed 1 night in Mar 2025

6/10 Okay

Kimberly

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Rained, window was leaking. Bathroom fan couldn’t keep up, moisture ran down walls and out the bathroom tiles. Needs to be updated.
Stayed 2 nights in Mar 2025