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Marriott Niagara Falls Fallsview Hotel & Spa

4.0 star property
Riverside hotel with a full-service spa, 6-minute walk to Fallsview Casino

Photo gallery for Marriott Niagara Falls Fallsview Hotel & Spa

Exterior
Creator video
Executive Suite, Multiple Beds | View from room
Indoor pool, open 6:00 AM to 11:00 PM, pool loungers
Couples treatment room(s), sauna, hot tub, steam room, body treatments

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is AU$243
includes taxes & fees
11 Feb - 12 Feb

Explore the area

View map
6740 Fallsview Blvd, Niagara Falls, ON, L2G3W6
  • Place, Queen Victoria Park
    ‪1 min walk‬
  • Place, Fallsview Casino
    ‪5 min walk‬
  • Place, Niagara Falls Convention Centre
    ‪5 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪37 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds (Falls)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Room, 2 Queen Beds (Falls)

9.0 out of 10
Wonderful
(213 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Separate bedroom
Blackout curtains
  • Water view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(41 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Separate bedroom
Blackout curtains
  • Water view
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(162 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Separate bedroom
Blackout curtains
  • Water view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(95 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Separate bedroom
Blackout curtains
  • City view
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, Multiple Beds

Executive Suite, Multiple Beds

Executive Suite, Multiple Beds

7.8 out of 10
Good
(73 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Sofa bed
Pillow-top bed
Separate bedroom
  • Water view
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed

9.0 out of 10
Wonderful
(57 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Separate bedroom
Blackout curtains
  • Water view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds

8.6 out of 10
Excellent
(61 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Separate bedroom
Blackout curtains
  • River view
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View

8.6 out of 10
Excellent
(142 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Separate bedroom
Blackout curtains
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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Niagara Fallsview Hotel

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4.1 out of 5, Very good, 3,474 reviews
The price is AU$133
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22 Feb - 23 Feb
Niagara Fallsview Hotel

About the area

Niagara Falls

At Marriott Niagara Falls Fallsview Hotel & Spa you'll be within just a 10-minute stroll of Queen Victoria Park and Fallsview Casino. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at Burning Springs Spa & Thermal Pools can include deep-tissue massages, hydrotherapy and mani/pedis along with access to the sauna and hot tub. The steakhouse, Morton's Grille, serves American cuisine and is open for dinner. Lobby Lounge is the hotel's own lobby lounge, serving drinks along with lunch and dinner. Enjoy the 24-hour gym, Hot tub, steam room and pool loungers. 2416 square feet (224 square metres) of event facilities include 8 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 11 AM. There's also valet parking, along with the convenience of an area shuttle. .Places within a 30-minute walk of this 4-property class Fallsview South hotel include Horseshoe Falls and Casino Niagara.

What's nearby

  • Queen Victoria Park - 1 min walk - 0.1 km
  • Journey Behind The Falls - 3 min walk - 0.3 km
  • Fallsview Casino - 5 min walk - 0.4 km
  • Niagara Falls Convention Centre - 5 min walk - 0.5 km
  • OLG Stage at Fallsview Casino - 6 min walk - 0.6 km

Getting around

  • Niagara Falls Station - 14 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 52 min drive

Restaurants

  • ‪Niagara Brewing Company Taproom - ‬7 min walk
  • ‪Tim Hortons - ‬7 min walk
  • ‪Grand Buffet - ‬7 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Marriott Niagara Falls Fallsview Hotel & Spa

Riverside hotel with a full-service spa, 6-minute walk to Fallsview Casino
Marriott Niagara Falls Fallsview Hotel & Spa offers its guests a full-service spa, an indoor pool, and Access to hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre, 8 meeting rooms, and limo/town car service are available. Event space at this hotel measures 2416 square feet (224 square metres) and includes conference space. A 24-hour fitness centre, a steam room, and spa services are also featured at the business-friendly Marriott Niagara Falls Fallsview Hotel & Spa. An area shuttle within 2 kilometres and a bus station shuttle are available for a fee. Parking is available for a fee.

This 4-star Niagara Falls hotel is smoke free.

  • 1 building
  • 432 guestrooms or units
  • 23 levels
  • 2416 sq ft of conference space
  • 224 sq. m of conference space
  • Built in 1998
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Marriott Niagara Falls Fallsview Hotel & Spa offers 432 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Niagara Falls hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Burning Springs Spa & Thermal Pools has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Similar properties

Exterior
Niagara Falls Marriott on the Falls
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 3,354 reviews
The price is AU$233
includes taxes & fees
12 Feb - 13 Feb
Niagara Falls Marriott on the Falls

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 15.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 2 kilometres
  • Bus station shuttle (surcharge)
  • Limo/town car service
  • Parking on site (CAD 50 per day; includes in/out privileges)
  • Valet parking on site (CAD 70 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: CAD 34.95 for adults and CAD 17.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Lounge
  • Morton's Grille
  • Starbucks®
  • Terrapin Cafe

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Steam room
  • TV in common areas
  • Wine tours

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,416 square feet of conference space
  • 8 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • On a river
  • Pool loungers

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 23 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 34.95 for adults and from CAD 17.50 for children
  • Fee for in-room wireless Internet: CAD 15.95 per day (rates may vary)
  • Fee for in-room wired Internet: CAD 15.95 per day (rates may vary)
  • Self-parking fee: CAD 50 per day (in/out privileges)
  • Valet parking fee: CAD 70 per day (in/out privileges)
  • Rollaway bed fee: CAD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Hotel Niagara Falls Fallsview
Marriott Niagara Falls Fallsview
Marriott Niagara Falls Fallsview Hotel
Niagara Falls Fallsview Hotel
Niagara Falls Fallsview Marriott
Marriott Niagara Falls Fallsview Hotel And Spa
Marriott Niagara Falls Fallsview Hotel Niagara Falls
Niagara Falls Marriott
Marriott Niagara Falls Fallsview Hotel & Spa Hotel
Marriott Niagara Falls Fallsview Hotel & Spa Niagara Falls
Marriott Niagara Falls Fallsview Hotel & Spa Hotel Niagara Falls

Frequently asked questions

What is the cancellation policy at Marriott Niagara Falls Fallsview Hotel & Spa?

Marriott Niagara Falls Fallsview Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Marriott Niagara Falls Fallsview Hotel & Spa?

As of 5 Feb 2026, prices found for a 1-night stay for 2 adults at Marriott Niagara Falls Fallsview Hotel & Spa on 11 Feb 2026 start from AU$242.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Marriott Niagara Falls Fallsview Hotel & Spa?

Yep, Marriott Niagara Falls Fallsview Hotel & Spa has a self car park with in/out privileges for CAD 50 per day. A self car park is also available, for a fee.

Is there a spa on site at Marriott Niagara Falls Fallsview Hotel & Spa?

Yep, Burning Springs Spa & Thermal Pools is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Marriott Niagara Falls Fallsview Hotel & Spa have a pool?

Marriott Niagara Falls Fallsview Hotel & Spa has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 11:00 PM.

What makes Marriott Niagara Falls Fallsview Hotel & Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Marriott Niagara Falls Fallsview Hotel & Spa.

Is Marriott Niagara Falls Fallsview Hotel & Spa family-friendly?

You bet! With amenities such as a corner/local shop and a deli, as well as free infant beds in the guestrooms, it's no surprise that Marriott Niagara Falls Fallsview Hotel & Spa is a hit with families.

Does Marriott Niagara Falls Fallsview Hotel & Spa serve breakfast?

Yep, guests enjoy the buffet brekkie here! Available daily between 6:30 AM and 11 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Marriott Niagara Falls Fallsview Hotel & Spa?

No, Marriott Niagara Falls Fallsview Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Marriott Niagara Falls Fallsview Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Marriott Niagara Falls Fallsview Hotel & Spa?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Marriott Niagara Falls Fallsview Hotel & Spa?

No, pets are not allowed.

Marriott Niagara Falls Fallsview Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2155 out of 3554 reviews
Rating 8 - Good. 721 out of 3554 reviews
Rating 6 - Okay. 321 out of 3554 reviews
Rating 4 - Poor. 171 out of 3554 reviews
Rating 2 - Terrible. 186 out of 3554 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kevin

Stayed 3 nights in Oct 2025

8/10 Good

Jeniffer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
room clean, staff courteous, nice hotel only con was that self parking lot is too far from hotel and too expensive for no security
Stayed 2 nights in Nov 2025

10/10 Excellent

Cynthia g

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing place to stay! The view is perfect! There are restaurants in site and right next door! Just down the hill is the attractions and a rail car you can ride down to them. Loved this place! Room service was amazing and the bar has great drinks. The hot tub worked great that night from all the walking we did.
Stayed 2 nights in Nov 2025

8/10 Good

Lis

Stayed 3 nights in Nov 2025

6/10 Okay

Young Soo

Travelled with family
Liked: Staff & service
so so
Stayed 2 nights in Nov 2025

10/10 Excellent

Felipe

Stayed 1 night in Aug 2025

10/10 Excellent

Chung Cheun

Stayed 1 night in Nov 2025

10/10 Excellent

Sheraz Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offers a great view of Niagara Falls, but it’s quite far from Clifton Hill and the main Falls area—about a 30-minute walk. It’s better to take an Uber or drive to Table Rock, park there, and explore the area on foot.
Stayed 1 night in Nov 2025

6/10 Okay

LT

Stayed 1 night in Oct 2025

10/10 Excellent

hafiya

Stayed 2 nights in Oct 2025

8/10 Good

Sally-Jane

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room was clean. View was spectacular. We had trouble with the cable television- it didn’t work for 20 minutes. Also, only one small mirror in the bathroom- which was a challenge for 4 people to share. The breakfast buffet was very good- nice selection and fresh fruit.
Stayed 1 night in Nov 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, amenities
Jacuzzi tub jets did not work. This was a big disappointment for me. Room was clean and view was great.
Stayed 1 night in Nov 2025

10/10 Excellent

Lina

Stayed 2 nights in Oct 2025

8/10 Good

Ritchie

Stayed 1 night in Oct 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

10/10 Excellent

Ashley

Stayed 3 nights in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless
Stayed 1 night in Oct 2025

4/10 Poor

Zainab

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Check in took over an hour without an apology for waiting or explanation as to why we had to wait from the concierge. Room was dirty. We found food on the floor (raisins + nuts) and dirty tables and night stands with dried up drink spills. The coffee/ tea station wasn’t stocked (calling front desk was a nightmare because of the internal issues they were having). Getting ice or drinks from the vending machine was a the worst set up. We had to try multiple machines (on different floors). Was asked to go back to concierge the following day to “finish” the check in (really?). The hotel staff pick and choose who they want to patrol when it comes to smoking outside. One group was allowed to huddle and smoke cigarettes and marijuana under the parking but others were asked to leave… (protocol should be enforced on everyone not just your choice of individuals). If I didn’t prepay for the hotel I definitely wouldn’t have checked in and went somewhere else. This hotels + services are bringing the Marriott name down.
Stayed 2 nights in Oct 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view and hot tub staff accommodating. Ac def above the temp applied, but vent available. Great spot at any price, yet affordable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ramon

Stayed 2 nights in Oct 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The view of the falls and fireworks is amazing
Stayed 1 night in Sep 2025

2/10 Terrible

Petalyn, Maplewood

Disliked: Cleanliness, property conditions & facilities
I was disappointed with my stay. The bathroom shower curtain had visible mold on the bottom, which was a major turn-off. The room also had an unpleasant smell that made it hard to feel comfortable. I originally planned to stay for two nights but decided to leave after one. The hotel could really use some updates, and I strongly recommend removing the carpet—it would make a big difference in cleanliness and overall comfort.
Stayed 2 nights in Oct 2025

10/10 Excellent

Heidi, Jameswtown

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast options are a Starbucks in the lobby.
Stayed 1 night in Oct 2025

10/10 Excellent

Antwan

Liked: Cleanliness, staff & service
Clean room, nice size and friendly staff what more can ask.
Stayed 3 nights in Oct 2025

4/10 Poor

Elizabeth

Liked: Cleanliness
Disliked: Staff & service
Expected far more from a Marriott. Plus-points- view from the superior room was amazing- with two comfy chairs overlooking the falls - perfect!! Fairly modern and clean bathroom with a double jacuzzi bath and a large, comfortable bed. Good buffet breakfast with great food. But that’s where the positives end for me I’m afraid. Check-in- queues for over 1.5hrs due to a technical failure. They knew about this when we arrived at 10am and were hastily told we couldn’t check in before we even opened our mouths to say we just wanted to drop the cases! By 4.30 the staff were manually writing down bookings on a sheet of A4 - it was all chaotic and lengthy with no-one explaining to people in the queue what was going on. We found the staff rather rude - a late lunch in the restaurant, which was empty, we asked for a table by the window and were told ‘we don’t move chairs to make a four’ - why? We were the only people in there! I can partly understand if it was packed out but we were the only ones there! The food took over an hr to arrive with no explanation. The Starbucks was being renovated the day we arrived- no notice of this given- lovely lunch listening to the grinding of saws and hammering of wood! There was a conference on whilst we there- a cannabis company conference so yes, there was an overpowering smell on entry/exit to the hotel and in the corridors. A tired looking hotel that needs updating - plenty of others to book for the views!
Stayed 2 nights in Oct 2025