Sheraton Fallsview Hotel

4.0 star property
Family-friendly hotel with 2 restaurants and full-service spa

Photo gallery for Sheraton Fallsview Hotel

2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Creator video
Premium bedding, in-room safe, desk, blackout curtains
Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is AU$254
includes taxes & fees
4 Jan - 5 Jan 2026

Explore the area

View map
5875 Falls Ave, Niagara Falls, ON, L2G3K7
  • Place, Clifton Hill
    ‪1 min walk‬
  • Place, Casino Niagara
    ‪3 min walk‬
  • Place, Fallsview Indoor Waterpark
    ‪5 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪32 min drive‬

Room options

Room, 2 Queen Beds (No View)

7.2 out of 10
Good
(168 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, City View

8.2 out of 10
Very good
(86 reviews)

Highlights

Air conditioning
Heating
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking, City

8.4 out of 10
Very good
(30 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(223 reviews)

Highlights

Air conditioning
Heating
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds

8.0 out of 10
Very good
(119 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 30 sq m
  • Park view
  • Sleeps 5
  • 2 Queen Beds

Room, 1 Queen Bed with Sofa bed

8.2 out of 10
Very good
(24 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Sofa bed
  • 24 sq m
  • Water view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 2 Queen Beds

8.6 out of 10
Excellent
(165 reviews)

Highlights

Fireplace
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
  • 27 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Bathtub

8.8 out of 10
Excellent
(151 reviews)

Highlights

Balcony
Air conditioning
Heating
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 30 sq m
  • 1 bedroom
  • Water view
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(161 reviews)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
  • 39 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(122 reviews)

Highlights

Balcony
Air conditioning
Heating
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 35 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Balcony

8.8 out of 10
Excellent
(143 reviews)

Highlights

Balcony
Air conditioning
Heating
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 32 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(145 reviews)

Highlights

Balcony
Fireplace
Private indoor hot tub
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
  • 36 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Air conditioning
Heating
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Heating
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Sofa bed
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Niagara Falls

A family-friendly stay in the heart of Niagara Falls awaits you at Sheraton Fallsview Hotel. You'll be within steps of Oakes Garden Theatre and within a short 5-minute stroll of Queen Victoria Park. Highlights at this hotel include 2 restaurants, a full-service spa and a casino. .A day of pampering can include hot stone massages, aromatherapy and Ayurvedic treatments along with access to the hot tub. The fine-dining restaurant, Massimo’s Italian, serves Italian cuisine and is open for dinner. Niagara Vines Lobby is the hotel's own wine bar, serving drinks along with dinner. Enjoy the water park, indoor swimming pool, outdoor swimming pool and 24-hour gym. Business travelers can take advantage of 18 meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Buffet breakfast is available daily between 7 AM and 11 AM. There's also valet parking, along with the convenience of a free casino shuttle. .Sights within a 10-minute walk of this 4-property class Clifton Hill hotel include Fallsview Indoor Waterpark and Casino Niagara.

What's nearby

  • Clifton Hill - 1 min walk - 0.0 km
  • Queen Victoria Park - 1 min walk - 0.1 km
  • Casino Niagara - 3 min walk - 0.3 km
  • Niagara SkyWheel - 3 min walk - 0.3 km
  • Fallsview Indoor Waterpark - 5 min walk - 0.5 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 3 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 36 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min walk
  • ‪IHOP - ‬4 min walk
  • ‪Wendy's - ‬2 min walk
  • ‪Kelsey's - ‬4 min walk
  • ‪Boston Pizza - ‬3 min walk

About this property

Sheraton Fallsview Hotel

Family-friendly hotel with 2 restaurants and full-service spa
Sheraton Fallsview Hotel offers its guests a full-service spa, a water park (surcharge), and a waterslide. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 18 meeting rooms. A casino, an outdoor pool, and an indoor pool are also featured at the family-friendly Sheraton Fallsview Hotel. For a fee, parking is available.

This 4-star Niagara Falls hotel is smoke free.

  • 669 guestrooms or units
  • 22 levels
  • 2 dining venues
  • Casino
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Sheraton Fallsview Hotel offers 669 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 39 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free casino shuttle
  • Parking on site (CAD 50 per night; includes in/out privileges)
  • Valet parking on site (CAD 70 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: CAD 42.95 for adults and CAD 21.48 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Fallsview Buffet
  • Massimo’s Italian
  • Niagara Vines Lobby
  • Starbucks

Things to do

  • 1,700 slot machines
  • 24-hour gym
  • 40 gaming tables
  • Arcade/game room
  • Bicycle rentals
  • Casino (95,000 square foot of space)
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Shopping
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 36.951 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 42.95 for adults and from CAD 21.48 for children
  • Fee for in-room wireless Internet: CAD 39 per day (rates may vary)
  • Self-parking fee: CAD 50 per night (in/out privileges)
  • Valet parking fee: CAD 70 per night (in/out privileges)
  • Rollaway bed fee: CAD 36.951 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Falls Sheraton
Sheraton Falls
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Hotel
Sheraton Falls Niagara Falls
Sheraton On The Falls Hotel Niagara
Sheraton On The Falls
Sheraton On The Falls Hotel
Sheraton Fallsview Hotel Hotel
Sheraton Fallsview Hotel Niagara Falls
Sheraton Fallsview Hotel Hotel Niagara Falls

Frequently asked questions

What is the cancellation policy at Sheraton Fallsview Hotel?

Sheraton Fallsview Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Fallsview Hotel?

As of 27 Dec 2025, prices found for a 1-night stay for 2 adults at Sheraton Fallsview Hotel on 4 Jan 2026 start from AU$253.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Fallsview Hotel?

Yep, Sheraton Fallsview Hotel has a self car park with in/out privileges for CAD 50 per night. A self car park is also available, for a fee.

Is there a spa on site at Sheraton Fallsview Hotel?

Yep, there is an onsite spa at Sheraton Fallsview Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Sheraton Fallsview Hotel have a pool?

Yep, and guests love it! Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 8:00 AM to 10:00 PM.

Does Sheraton Fallsview Hotel have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Sheraton Fallsview Hotel?

Sheraton Fallsview Hotel features a full-service spa, an outdoor pool and an indoor pool.

What makes Sheraton Fallsview Hotel a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Sheraton Fallsview Hotel.

Is Sheraton Fallsview Hotel family-friendly?

You bet! With amenities such as a children's pool, an arcade and a water park, it's no surprise that Sheraton Fallsview Hotel is a hit with families.

Does Sheraton Fallsview Hotel serve breakfast?

Yeah, our travelers adore the buffet breakfast here! Served daily from 7 AM to 11 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Sheraton Fallsview Hotel?

No, Sheraton Fallsview Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Fallsview Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Fallsview Hotel?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Sheraton Fallsview Hotel?

No, pets are not allowed.

Sheraton Fallsview Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 3754 out of 6816 reviews
Rating 8 - Good. 1467 out of 6816 reviews
Rating 6 - Okay. 737 out of 6816 reviews
Rating 4 - Poor. 387 out of 6816 reviews
Rating 2 - Terrible. 471 out of 6816 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

bindu

Stayed 1 night in Sep 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Issam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing experience here in this hotel, they upgraded me to the best view ever. I will definitely come back and will book with this hotel
Stayed 3 nights in Jul 2025

4/10 Poor

Noemi

Stayed 2 nights in Sep 2025

10/10 Excellent

Idry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view from our room! We could see fireworks from our balcony every night. Parking was just next block. Activities were affordable and easy to access.souvenirs were pricey though. But Beatiful place, with great Falls that light up at night and fireworks at 10pm. Good entertaiment. We had an amazing experience and a wonderful time.
Stayed 3 nights in Sep 2025

8/10 Good

Erisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location! If you travel with kids it’s super convenient! It’s also very clean and the staff very friendly. I would not recommend their buffet, although I read great reviews it’s over priced and the food was not good at all. We paid $80+ for 2 adults and I barely had a few bites of my egg. Nothing was fresh. We went around 10am. Other than that, we loved everything else about our stay and would recommend it!
Stayed 1 night in Sep 2025

10/10 Excellent

Ashley

Stayed 2 nights in Sep 2025

8/10 Good

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and bed was comfy. The AC didn't work in our 1st room. Ee asked ro have it fixed, they tried but didnt work. We asked to have a new room, jist took some convincing, finally they agreed. Moved to a similar room and AC didnt vwork well either. Overall the room was fine, we asked for the higher floors as it was our 10 yr Anniversary and stayed 2 nights.
Stayed 1 night in Sep 2025

6/10 Okay

FEI

Clean and nice
Stayed 1 night in Sep 2025

10/10 Excellent

Ireneusz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was okay. Quiet and in a good location. Great breakfast. Overall, I recommend it.
Stayed 1 night in Sep 2025

10/10 Excellent

Teri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view of the Falls. Hotel price is very reasonable.
Stayed 1 night in Sep 2025

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were beautiful and very clean! The staff and service were great also. It was worth the money for one night for a beautiful view of the falls and fireworks through the small balcony from the comfort of our own room!
Stayed 1 night in Sep 2025

10/10 Excellent

Kerri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night but the hotel had a lot to do and it is in the middle of everything.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkin, comfortable beds, clean bathroom, wonderful view!
Stayed 1 night in Sep 2025

10/10 Excellent

Robert, Moline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time seeing The Falls. My wife loved the boat ride and the behind the falls tour. Our room had a perfect view of both falls. We enjoyed when they were lit at night and could see the fireworks over the Horseshoe. Highly recommend this hotel when going here. It’s a Classic!
Stayed 2 nights in Sep 2025

10/10 Excellent

Jaclyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We can not wait to come back. The location is perfect. The staff was friendly and helpful. The hotel was clean and welcoming. Everything was just perfect.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best view of the falls! Lots of dining in the area. Easy to walk to attractions and tours
Stayed 1 night in Sep 2025

8/10 Good

Christine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were great
Stayed 3 nights in Aug 2025

2/10 Terrible

Gary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel charged me for parking even though we arrived by train / tax ito Nagara Falls and i stated this at check-in. After several emails they are blanking me and there has been no refund yet. Terrible service and ending to a great stay.
Stayed 5 nights in Sep 2025

10/10 Excellent

Shelley

Travelled with group
Liked: Cleanliness, staff & service
Everything is all around you at the Sheraton
Stayed 1 night in Sep 2025

10/10 Excellent

Janay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and so was the property. The view of the Falls from the rooms are beautiful. I will be staying again!
Views from the room, while making a drink
Views from the room
Views from the room
Outside view of hotel
Stayed 2 nights in Sep 2025

8/10 Good

tarsi

Liked: Cleanliness, amenities
Its good experience
Stayed 1 night in Sep 2025

10/10 Excellent

Wejdan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay . The staff were extremely friendly and helpful, the room was spotless, and the amenities exceeded my expectations. The location was perfect and everything felt comfortable and welcoming. Highly recommended!
Stayed 1 night in Sep 2025

2/10 Terrible

Hitesh

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great experience. The staff was great, house keeping was awesome and very friendly.
Stayed 5 nights in Sep 2025