Sheraton Fallsview Hotel

4.0 star property
Family-friendly hotel with 2 restaurants, steps from Queen Victoria Park

Photo gallery for Sheraton Fallsview Hotel

Couples treatment room(s), hot tub, body treatments, hydrotherapy
Creator video
Daily buffet breakfast (CAD 42.95 per person)
Point of interest
Premium bedding, in-room safe, desk, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is AU$247
includes taxes & fees
1 Feb - 2 Feb

Explore the area

View map
5875 Falls Ave, Niagara Falls, ON, L2G3K7
  • Place, Clifton Hill
    ‪1 min walk‬
  • Place, Casino Niagara
    ‪3 min walk‬
  • Place, Fallsview Indoor Waterpark
    ‪5 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪32 min drive‬

Room options

Room, 2 Queen Beds (No View)

7.2 out of 10
Good
(170 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, City View

8.2 out of 10
Very good
(86 reviews)

Highlights

Air conditioning
Heating
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking, City

8.4 out of 10
Very good
(30 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(224 reviews)

Highlights

Air conditioning
Heating
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Hairdryer
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds
  • City view

Room, 2 Queen Beds

8.0 out of 10
Very good
(120 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Park view

Room, 1 Queen Bed with Sofa bed

8.2 out of 10
Very good
(24 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Sofa bed - double
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed
  • Water view

Room, 2 Queen Beds

8.6 out of 10
Excellent
(166 reviews)

Highlights

Fireplace
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 27 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Water view

Room, 2 Queen Beds, Bathtub

8.8 out of 10
Excellent
(152 reviews)

Highlights

Balcony
Air conditioning
Heating
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Water view

Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(161 reviews)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Water view

Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(122 reviews)

Highlights

Balcony
Air conditioning
Heating
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Water view

Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(144 reviews)

Highlights

Balcony
Air conditioning
Heating
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 32 sq m
  • Sleeps 3
  • 1 King Bed
  • Water view

Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(146 reviews)

Highlights

Balcony
Fireplace
Private indoor hot tub
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
  • 36 sq m
  • Sleeps 3
  • 1 King Bed
  • Water view

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Air conditioning
Heating
Fridge
TV
Hypo-allergenic bedding
Sofa bed - double
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Heating
Fridge
TV
Hypo-allergenic bedding
Sofa bed - double
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Niagara Falls

A family-friendly stay in the heart of Niagara Falls awaits you at Sheraton Fallsview Hotel. You'll be within steps of Oakes Garden Theatre and within a short 5-minute stroll of Queen Victoria Park. Highlights at this hotel include 2 restaurants, a full-service spa and a casino. .A relaxing day at Christienne Fallsview Spa can include hot stone massages, body wraps and body scrubs along with aromatherapy and Ayurvedic treatments. The fine-dining restaurant, Massimo’s Italian, serves Italian cuisine and is open for dinner. Niagara Vines Lobby is the hotel's own wine bar, serving drinks along with dinner. Enjoy the water park, indoor swimming pool, 24-hour gym and seasonal outdoor swimming pool. Business travelers can take advantage of 18 meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Buffet breakfast is available daily between 7 AM and 11 AM. There's also valet parking, along with the convenience of a free casino shuttle. .Sights within a 10-minute walk of this 4-property class Clifton Hill hotel include Fallsview Indoor Waterpark and Casino Niagara.

What's nearby

  • Clifton Hill - 1 min walk - 0.0 km
  • Queen Victoria Park - 1 min walk - 0.1 km
  • Casino Niagara - 3 min walk - 0.3 km
  • Niagara SkyWheel - 3 min walk - 0.3 km
  • Fallsview Indoor Waterpark - 5 min walk - 0.5 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 3 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 36 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min walk
  • ‪IHOP - ‬4 min walk
  • ‪The Dhaba Restaurant - ‬6 min walk
  • ‪Antica Pizzeria & Ristorante - ‬6 min walk
  • ‪Wendy's - ‬2 min walk

About this property

Sheraton Fallsview Hotel

Family-friendly hotel with 2 restaurants, steps from Queen Victoria Park
Sheraton Fallsview Hotel offers its guests a full-service spa, a water park (surcharge), and a waterslide. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 18 meeting rooms. A casino, an indoor pool, and a children's pool are also featured at the family-friendly Sheraton Fallsview Hotel. For a fee, parking is available.

This 4-star Niagara Falls hotel is smoke free.

  • 669 guestrooms or units
  • 22 levels
  • 2 dining venues
  • Casino
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Sheraton Fallsview Hotel offers 669 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Christienne Fallsview Spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 39 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free casino shuttle
  • Parking on site (CAD 50 per night; includes in/out privileges)
  • Valet parking on site (CAD 70 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: CAD 42.95 for adults and CAD 21.48 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Fallsview Buffet
  • Massimo’s Italian
  • Niagara Vines Lobby
  • Starbucks

Things to do

  • 1,700 slot machines
  • 24-hour gym
  • 40 gaming tables
  • Arcade/game room
  • Bicycle rentals
  • Casino (95,000 square foot of space)
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Seasonal outdoor pool
  • Shopping
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Mini golf
  • Seasonal outdoor pool
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 36.951 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 42.95 for adults and from CAD 21.48 for children
  • Fee for in-room wireless Internet: CAD 39 per day (rates may vary)
  • Self-parking fee: CAD 50 per night (in/out privileges)
  • Valet parking fee: CAD 70 per night (in/out privileges)
  • Rollaway bed fee: CAD 36.951 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Falls Sheraton
Sheraton Falls
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Hotel
Sheraton Falls Niagara Falls
Sheraton On The Falls Hotel Niagara
Sheraton On The Falls
Sheraton On The Falls Hotel
Sheraton Fallsview Hotel Hotel
Sheraton Fallsview Hotel Niagara Falls
Sheraton Fallsview Hotel Hotel Niagara Falls

Frequently asked questions

What is the cancellation policy at Sheraton Fallsview Hotel?

Sheraton Fallsview Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Fallsview Hotel?

As of 26 Jan 2026, prices found for a 1-night stay for 2 adults at Sheraton Fallsview Hotel on 1 Feb 2026 start from AU$246.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Fallsview Hotel?

Yep, Sheraton Fallsview Hotel has a self car park with in/out privileges for CAD 50 per night. A self car park is also available, for a fee.

Is there a spa on site at Sheraton Fallsview Hotel?

Yep, Christienne Fallsview Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Sheraton Fallsview Hotel have a pool?

Yep, and guests love it! Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 8:00 AM to 10:00 PM (Seasonal outdoor pool open from May to October).

Does Sheraton Fallsview Hotel have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Sheraton Fallsview Hotel?

Sheraton Fallsview Hotel features a full-service spa, an indoor pool and 2 restaurants.

What makes Sheraton Fallsview Hotel a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Sheraton Fallsview Hotel.

Is Sheraton Fallsview Hotel family-friendly?

You bet! With amenities such as a children's pool, an arcade and a water park, it's no surprise that Sheraton Fallsview Hotel is a hit with families.

Does Sheraton Fallsview Hotel serve breakfast?

Yeah, our travelers adore the buffet breakfast here! Served daily from 7 AM to 11 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Sheraton Fallsview Hotel?

No, Sheraton Fallsview Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Fallsview Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Fallsview Hotel?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Sheraton Fallsview Hotel?

No, pets are not allowed.

Sheraton Fallsview Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 3747 out of 6790 reviews
Rating 8 - Good. 1459 out of 6790 reviews
Rating 6 - Okay. 741 out of 6790 reviews
Rating 4 - Poor. 381 out of 6790 reviews
Rating 2 - Terrible. 462 out of 6790 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Todd

Stayed 4 nights in Aug 2025

10/10 Excellent

robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room big clean safe on 5th floor with stunning view of the American falls Big tv and chairs in the room to admire the views
View from room
On walk
Stayed 4 nights in Oct 2025

6/10 Okay

Carrie

Travelled with partner
Liked: Staff & service
The air conditioning unit did not work when we try to use the fan. The room was hot all 3 days we were there. The tv flickered on and off when trying to watch tv and it happened with half the available shows. There towels had stains on what were supposed to be clean.
Stayed 3 nights in Oct 2025

4/10 Poor

Twyla

Liked: Staff & service
Disliked: Property conditions & facilities
The air conditioning in the room did not work at all. Room became very warm and on the last night the fan quit so the air did not circulate.
Stayed 3 nights in Oct 2025

10/10 Excellent

Desire Fabrice

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service!
Stayed 3 nights in Oct 2025

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, accessible to everything.
Stayed 2 nights in Oct 2025

10/10 Excellent

Abha

Stayed 2 nights in Oct 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2025

10/10 Excellent

Lemuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View of the falls was amazing from our room. Location was great for Clifton Hill
View from room
Stayed 5 nights in Oct 2025

2/10 Terrible

Char

Stayed 1 night in Oct 2025

10/10 Excellent

julie a, Canning

Stayed 3 nights in Oct 2025

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. We would stay here again
Stayed 3 nights in Sep 2025

10/10 Excellent

Angel

Stayed 2 nights in Oct 2025

10/10 Excellent

Rachel

Stayed 1 night in Oct 2025

2/10 Terrible

Taushema

Something was stolen out of our room
Stayed 2 nights in Oct 2025

8/10 Good

Marya, Thatcham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel for Niagara views, get a balcony room.
Stayed 1 night in Oct 2025

10/10 Excellent

Susej

Travelled with partner
Liked: Cleanliness, amenities
Good
Stayed 3 nights in Oct 2025

10/10 Excellent

Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to everything
Stayed 2 nights in Oct 2025

2/10 Terrible

Al

Travelled with partner
Disliked: Staff & service, property conditions & facilities
overpriced for an underwhelming experience
Stayed 2 nights in Oct 2025

8/10 Good

Yoshihiro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so helpful to find my lost cellphone.
Stayed 2 nights in Oct 2025

6/10 Okay

Yue

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I booked two rooms (262 and 263), for two nights. We have 3 Adults in total (you can tell from expedia as I booked there) and we only have 1 car as I told your people when I checked in. In your bill, I was charged additional occupancy on one of my room (262), for two days. Furthermore, 263 was charged for 45 dollars parking fee for two days, which is correct, but 262 was also charged for 45 dollars parking fee on the second day, which is extra. I talked to the people in the lobby and they had canceled the extra "additional occupancy" and "parking fee". Per my request, the manager canceled 1 day of my parking fee as the compensation, which is just OK. To be honest, I am not satisfied with this compensation but I don't want to make the people working in the lobby awkward so I just let it go. I am a bit angry to Sheraton Fallsview this time. How can you made so many mistakes in one single bill? So you assume all 3 adults living in one room and leave another one empty? So you can charge additional occupancy fee? (staff claimed that that is what was they received from Expedia, not their fault).And for parking, it is strange as it is only charge additional on the second day! I really don't want to assume it is intended but I cannot convince myself! I live here last year as well, and I never checked my bills carefully before as I trust Sheraton. The billing system is chaotic to be honest! A bit disappointed. Cannot imagine how many other customers who doesn't check bills carefully!!
Stayed 2 nights in Oct 2025

6/10 Okay

Robert

Liked: Cleanliness
everything was as expected
Stayed 3 nights in Oct 2025

6/10 Okay

Sonia

Stayed 1 night in Sep 2025

10/10 Excellent

Johnathan

Liked: Cleanliness
Stayed 3 nights in Oct 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025