Sheraton Fallsview Hotel

4.0 star property
Family-friendly hotel with 2 restaurants and full-service spa

Photo gallery for Sheraton Fallsview Hotel

2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Creator video
Point of interest
Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
1 bedroom, premium bedding, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
The current price is AU$242
includes taxes & fees
30 Oct - 31 Oct

Explore the area

View map
5875 Falls Ave, Niagara Falls, ON, L2G3K7
  • Place, Casino Niagara
    ‪3 min walk‬
  • Place, Fallsview Indoor Waterpark
    ‪5 min walk‬
  • Place, Fallsview Casino
    ‪18 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪39 min drive‬

Room options

Room, 2 Queen Beds (No View)

7.2 out of 10
Good
(165 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Non Smoking, City

8.2 out of 10
Very good
(84 reviews)

Highlights

Air conditioning
Heating
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking, City

8.4 out of 10
Very good
(29 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(222 reviews)

Highlights

Air conditioning
Heating
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(118 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 30 sq m
  • Park view
  • Sleeps 5
  • 2 Queen Beds

Room, 1 Queen Bed with Sofa bed (View)

8.2 out of 10
Very good
(24 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 24 sq m
  • Water view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(163 reviews)

Highlights

Fireplace
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
  • 27 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Bathtub

8.8 out of 10
Excellent
(151 reviews)

Highlights

Balcony
Air conditioning
Heating
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 30 sq m
  • 1 bedroom
  • Water view
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Balcony

8.6 out of 10
Excellent
(160 reviews)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
  • 39 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(122 reviews)

Highlights

Balcony
Air conditioning
Heating
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 35 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Balcony

8.8 out of 10
Excellent
(141 reviews)

Highlights

Balcony
Air conditioning
Heating
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 32 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Balcony

9.2 out of 10
Wonderful
(145 reviews)

Highlights

Balcony
Fireplace
Private indoor hot tub
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
  • 36 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Air conditioning
Heating
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Heating
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Niagara Falls

A family-friendly stay in the heart of Niagara Falls awaits you at Sheraton Fallsview Hotel. You'll be within steps of Oakes Garden Theatre and within a short 5-minute stroll of Queen Victoria Park. Highlights at this hotel include 2 restaurants, a full-service spa and a casino. .A day of pampering can include hot stone massages, aromatherapy and Ayurvedic treatments along with access to the hot tub. The fine-dining restaurant, Massimo’s Italian, serves Italian cuisine and is open for dinner. Niagara Vines Lobby Wineb is the hotel's own wine bar, serving drinks along with dinner. Enjoy the water park, indoor swimming pool, outdoor swimming pool and 24-hour gym. Business travelers can take advantage of 18 meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Buffet breakfast is available daily between 7 AM and 11 AM. There's also valet parking, along with the convenience of a free casino shuttle. .Sights within a 10-minute walk of this 4-property class Clifton Hill hotel include Fallsview Indoor Waterpark and Casino Niagara.

What's nearby

  • Clifton Hill - 2 min walk - 0.2 km
  • Casino Niagara - 3 min walk - 0.3 km
  • Fallsview Indoor Waterpark - 5 min walk - 0.5 km
  • Fallsview Casino - 18 min walk - 1.5 km
  • Horseshoe Falls - 3 min drive - 1.8 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 3 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 36 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min walk
  • ‪IHOP - ‬4 min walk
  • ‪Kelsey's - ‬4 min walk
  • ‪Wendy's - ‬2 min walk
  • ‪Boston Pizza - ‬3 min walk

About this property

Sheraton Fallsview Hotel

Family-friendly hotel with 2 restaurants and full-service spa
Sheraton Fallsview Hotel offers its guests a full-service spa, a water park (surcharge), and a waterslide. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 18 meeting rooms. A casino, an outdoor pool, and an indoor pool are also featured at the family-friendly Sheraton Fallsview Hotel. For a fee, parking is available.

This 4-star Niagara Falls hotel is smoke free.

  • 669 guestrooms or units
  • 22 levels
  • 2 dining venues
  • Casino
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Sheraton Fallsview Hotel offers 669 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 15.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free casino shuttle
  • Parking on site (CAD 45 per night; includes in/out privileges)
  • Valet parking on site (CAD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: CAD 42.95 for adults and CAD 21.48 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Breakfast Buffet on 13
  • Fallsview Buffet
  • Massimo’s Italian
  • Niagara Vines Lobby Wineb
  • Starbucks

Things to do

  • 1,700 slot machines
  • 24-hour gym
  • 40 gaming tables
  • Arcade/game room
  • Bicycle rentals
  • Casino (95,000 square foot of space)
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Shopping
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per stay.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 42.95 for adults and from CAD 21.48 for children
  • Fee for in-room wireless Internet: CAD 15.95 per day (rates may vary)
  • Self-parking fee: CAD 45 per night (in/out privileges)
  • Valet parking fee: CAD 65 per night (in/out privileges)
  • Rollaway bed fee: CAD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Falls Sheraton
Sheraton Falls
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Hotel
Sheraton Falls Niagara Falls
Sheraton On The Falls Hotel Niagara
Sheraton On The Falls
Sheraton On The Falls Hotel
Sheraton Fallsview Hotel Hotel
Sheraton Fallsview Hotel Niagara Falls
Sheraton Fallsview Hotel Hotel Niagara Falls

Frequently asked questions

What is the cancellation policy at Sheraton Fallsview Hotel?

Sheraton Fallsview Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Fallsview Hotel?

As of 22 Oct 2025, prices found for a 1-night stay for 2 adults at Sheraton Fallsview Hotel on 30 Oct 2025 start from AU$241.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Fallsview Hotel?

Yep, Sheraton Fallsview Hotel has a self car park with in/out privileges for CAD 45 per night.

Is there a spa on site at Sheraton Fallsview Hotel?

Yep, there is an onsite spa at Sheraton Fallsview Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Sheraton Fallsview Hotel have a pool?

Yep, and guests love it! Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 8:00 AM to 10:00 PM.

Does Sheraton Fallsview Hotel have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Sheraton Fallsview Hotel?

Sheraton Fallsview Hotel features a full-service spa, an outdoor pool and an indoor pool.

What makes Sheraton Fallsview Hotel a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Sheraton Fallsview Hotel.

Is Sheraton Fallsview Hotel family-friendly?

You bet! With amenities such as a children's pool, an arcade and a water park, it's no surprise that Sheraton Fallsview Hotel is a hit with families.

Does Sheraton Fallsview Hotel serve breakfast?

Yeah, our travelers adore the buffet breakfast here! Served daily from 7 AM to 11 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Sheraton Fallsview Hotel?

No, Sheraton Fallsview Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Fallsview Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Fallsview Hotel?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Sheraton Fallsview Hotel?

No, pets are not allowed.

Reviews

Sheraton Fallsview Hotel Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 3695 out of 6724 reviews
Rating 8 - Good. 1450 out of 6724 reviews
Rating 6 - Okay. 722 out of 6724 reviews
Rating 4 - Poor. 379 out of 6724 reviews
Rating 2 - Terrible. 478 out of 6724 reviews

Reviews

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a falls view room and were able to access an early check in. This was terrific. Well worth the upgrade to a Fallsview room with an opening window to get photos without reflections from glass. Spectacular views from our 18th floor room. Room was large and comfortable with 2 QB and spacious sitting area. Perfect location for all sightseeing. We had buffet breakfast - adequate, but nothing to rave about. Breakfast doesn’t start until 8am which is very late and inconvenient for early risers or early departures. We had buffet dinner on 1 night. Again, not a wide range of food but cost was only $49pp. Indoor pool had limited hours of 8am-9pm. Would have preferred a 6am or 7am opening for exercise. Pool was very shallow 1.2 metre deep. Would recommend this hotel - I believe the pick of locations for Niagara Falls and quality accommodation.
Stayed 2 nights in Sep 2025

4/10 Poor

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
Bathrooms bedsheets were dirty.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lilia

Liked: Cleanliness, staff & service, property conditions & facilities
Best access to the Falls without going through the crowded areas.
Stayed 1 night in Jul 2025

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really nice the runes were really clean staff was very friendly the only thing I was disappointed about was there was no hot tub accessible besides that everything was perfect and the views were amazing
Stayed 2 nights in Jul 2025

8/10 Good

William, Butler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent, the staff were friendly. We had a great time. The only thing keeping this from five stars was the view. We paid for a view of the falls and we technically got it, but it was only if we stood on the balcony and stretched our neck around the building. It was impossible to see the fireworks, even though we were told we could. It would have been a better experience to save money and not have the "fallsview"
Stayed 3 nights in Jul 2025

10/10 Excellent

mariam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything
Stayed 1 night in Jul 2025

8/10 Good

Khatira

Stayed 1 night in Jul 2025

10/10 Excellent

Ann

Stayed 3 nights in Jul 2025

8/10 Good

Nannette

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Azemobo

Stayed 1 night in Jul 2025

10/10 Excellent

Ka Ka Tracy

Stayed 2 nights in Jul 2025

8/10 Good

Johanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout
Stayed 3 nights in Jul 2025

10/10 Excellent

Frances

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view of Niagra Falls drom the spa
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The gentleman who signed us in was fabulous. One complaint is the elevator situation. Not enough for size of the hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Generose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful and we had a great time. The view was breathtaking and i would highly recommend this spot! It’s also very close to everything by the Falls
Stayed 2 nights in Jul 2025

10/10 Excellent

Krystal

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Our stay here at this hotel was good but could’ve been better. The state of the bathroom tub and ceiling was concerning. I rate that 1/10.
Stayed 2 nights in Jul 2025

10/10 Excellent

KYUNGEUN, Abbotsford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Ramil

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel nothing to complain about and I’ve stayed at many properties in Niagara!
Stayed 1 night in Jul 2025

2/10 Terrible

Sreeni

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities
The check-in process was terrible. We had to wait two hours in front of the office to get the keys. They asked me to wait for a message about room availability but didn’t provide an approximate time. We drove six hours to reach the hotel and had to sit there for two more hours without doing anything. They should have clearly stated that the room would only be available after 4 PM.
Stayed 1 night in Jul 2025

8/10 Good

Medha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have rated this property even higher. Sheraton Fallsview is the perfect location, walkable to all the attractions and restaurants. The view from our room was amazing. The rooms are spacious and clean. HOWEVER, there are extra charges not noted when booking. We were 3 adults/1child, and although we entered this info when booking, we were charged "extra" $50 per night for additional occupancy. Expedia should have gave us the actual price upfront. Additonal "resort and tourism fees" were also added, but I guess those are to be expected. Beware that there is no "upfront" pricing as stated on the Expedia website.
Stayed 2 nights in Jul 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very busy but would stay again for outdoor pool and arcade and casino
Stayed 2 nights in Jul 2025

6/10 Okay

Bradford

Stayed 3 nights in Jul 2025

8/10 Good

LESLIE

Travelled with family
Liked: Staff & service, property conditions & facilities
The restrooms next to the lobby were filthy every time we stopped in. There was a bandaid stuck to the bathroom floor in our room. Otherwise property was clean, friendly and efficient staff and great falls view room.
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good trip. overnight.
Stayed 1 night in Jul 2025