Iberostar Waves Cozumel - All Inclusive

4.5 star property
Beachfront property with 5 restaurants and full-service spa

Photo gallery for Iberostar Waves Cozumel - All Inclusive

Outdoor pool, pool umbrellas, pool loungers
Property video
Exterior
Restaurant
Suite, Oceanfront | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

View map
Km 17 782 Carretera Costera Sur, El Cedral, Cozumel, QROO, 77600
  • Place, San Francisco Beach
    ‪8 min walk‬
  • Place, Mr. Sancho's Beach Club
    ‪6 min drive‬
  • Place, Palancar Beach
    ‪15 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪45 min drive‬

Room options

Double Room Premium with Jungle View

Balcony
Air-conditioning
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 3

Double Room Premium with Garden View

Balcony
Air-conditioning
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 3

Premium Room

8.6 out of 10
Excellent
(131 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Hairdryer
Balcony
Air-conditioning
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Premium Room, Ocean View

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Hairdryer
Balcony
Air-conditioning
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 25 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Premium Room (Near Pool)

8.6 out of 10
Excellent
(59 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Hairdryer
Balcony
Air-conditioning
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Premium Room

8.8 out of 10
Excellent
(13 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Hairdryer
Balcony
Air-conditioning
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room (Near Pool)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Hairdryer
Balcony
Air-conditioning
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Suite

8.6 out of 10
Excellent
(8 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Hairdryer
Balcony
Air-conditioning
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Hairdryer
Balcony
Air-conditioning
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 50 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

Room Premium

Balcony
Air-conditioning
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 3

Premium Room (Promo)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Hairdryer
Balcony
Air-conditioning
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room (Tropical View)

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Hairdryer
Balcony
Air-conditioning
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Hairdryer
Balcony
Air-conditioning
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 58 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Premium Room (Tropical View)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Hairdryer
Balcony
Air-conditioning
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room, Ocean View

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Hairdryer
Balcony
Air-conditioning
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 25 sq m
  • Ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Hairdryer
Balcony
Air-conditioning
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 58 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 1
  • 1 King Bed

Premium Room (Promo)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Hairdryer
Balcony
Air-conditioning
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Premium Room (Pure Wellness)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Hairdryer
Balcony
Air-conditioning
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room (Pure Wellness)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Hairdryer
Balcony
Air-conditioning
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Room Premium with Garden View

Balcony
Air-conditioning
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • Sleeps 3

Suite Standard with Ocean View

Balcony
Air-conditioning
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • Ocean view
  • Sleeps 3

Double Room Premium with Sea View

Balcony
Air-conditioning
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 25 sq m
  • Sea view
  • Sleeps 3

Double Suite Standard with Garden View

Balcony
Air-conditioning
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 89 sq m
  • Sleeps 3

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About the area

Cozumel

A luxury stay in Cozumel awaits you at Iberostar Waves Cozumel - All Inclusive. Within just a 10-minute stroll, you'll find San Francisco Beach and Arrecifes de Cozumel National Park. Highlights at this beachfront property include 5 restaurants, 5 bars/lounges and a full-service spa. .A relaxing day at Spa Sensations can include massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. Spend the day at the beach and enjoy the 2 outdoor tennis courts, outdoor swimming pool and free kids' club. Plus you'll find free Wi-Fi in public areas, a gym and a sauna. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. There's also the convenience of free valet parking. .Attractions within a 10-minute drive of this 4.5-property class Cozumel property include Mr. Sancho's Beach Club and Playa Mia Grand Beach and Water Park.

What's nearby

  • San Francisco Beach - 8 min walk - 0.7 km
  • Paradise Beach - 6 min drive - 2.9 km
  • Mr. Sancho's Beach Club - 6 min drive - 3.3 km
  • Playa Mia Grand Beach and Water Park - 7 min drive - 3.6 km
  • Palancar Beach - 15 min drive - 3.6 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 27 min drive

Restaurants

  • ‪El Patio Lobby Bar - ‬4 min walk
  • ‪Restaurant Bordeaux - ‬6 min drive
  • ‪El cedral, palapa grill - ‬9 min walk
  • ‪Paradise Beach Club - ‬4 min drive
  • ‪Market Café - ‬6 min drive

About this property

Iberostar Waves Cozumel - All Inclusive

Beachfront property with 5 restaurants and full-service spa
Some rates at Iberostar Waves Cozumel - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Iberostar Waves Cozumel - All Inclusive offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a swim-up bar. Free breakfast is available daily. WiFi is free in public spaces.

A children's pool, a fitness centre, and a sauna are also featured at the luxury Iberostar Waves Cozumel - All Inclusive. Self parking and valet parking are free.

This 4.5-star Cozumel property is smoke free.

  • 293 guestrooms or units
  • 2 levels
  • 5 dining venues
  • 5 bars or lounges
  • Built in 1999
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • On-site shopping
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Swim-up bar
Iberostar Waves Cozumel - All Inclusive offers 293 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Cozumel property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Spa Sensations has massage/treatment rooms and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Farming classes
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Windsurfing
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Built in 1999
  • Eco-friendly cleaning products used
  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. Cashless payment methods are available for all transactions.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

All Inclusive Cozumel Iberostar
All Inclusive Iberostar Cozumel
Cozumel Iberostar
Cozumel Iberostar All Inclusive
Iberostar All Inclusive Cozumel
Iberostar Cozumel
Iberostar Cozumel All Inclusive
Iberostar Cozumel Hotel Cozumel
Iberostar Cozumel Mexico
Iberostar Cozumel All Inclusive All-inclusive property
Iberostar Cozumel All Inclusive
Iberostar Waves Cozumel All Inclusive
Iberostar Waves Cozumel - All Inclusive Cozumel
Iberostar Waves Cozumel - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Iberostar Waves Cozumel - All Inclusive?

Iberostar Waves Cozumel - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Iberostar Waves Cozumel - All Inclusive?

Yep, Iberostar Waves Cozumel - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Iberostar Waves Cozumel - All Inclusive?

Yep, Iberostar Waves Cozumel - All Inclusive is a short 7-minute walk from San Francisco Beach. Fun beach activities include scuba diving, windsurfing and kayaking.

Is there a spa on site at Iberostar Waves Cozumel - All Inclusive?

Yep, Spa Sensations is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Iberostar Waves Cozumel - All Inclusive have a pool?

Iberostar Waves Cozumel - All Inclusive has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Iberostar Waves Cozumel - All Inclusive?

Iberostar Waves Cozumel - All Inclusive features a full-service spa, an outdoor pool and 5 restaurants.

Is Iberostar Waves Cozumel - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that Iberostar Waves Cozumel - All Inclusive is a hit with families.

Does Iberostar Waves Cozumel - All Inclusive serve breakfast?

Yeah, free buffet brekkie is offered daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Iberostar Waves Cozumel - All Inclusive?

No, Iberostar Waves Cozumel - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Iberostar Waves Cozumel - All Inclusive?

Yep, Iberostar Waves Cozumel - All Inclusive has 5 restaurants.

What time are check-in & check-out at Iberostar Waves Cozumel - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Iberostar Waves Cozumel - All Inclusive?

No, pets are not allowed.

Reviews

Iberostar Waves Cozumel - All Inclusive Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 621 out of 1003 reviews
Rating 8 - Good. 240 out of 1003 reviews
Rating 6 - Okay. 90 out of 1003 reviews
Rating 4 - Poor. 36 out of 1003 reviews
Rating 2 - Terrible. 16 out of 1003 reviews

Reviews

10/10 Excellent

Jeffry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. Made friends with one of the staff in the gym named Gerry. He was very friendly as was all the staff. Food was amazing. Property and room was very clean.
Stayed 5 nights in Jul 2025

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exceptional! The staff were super friendly and helpful!
Stayed 6 nights in Aug 2025

6/10 Okay

Barbara

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Food was terrible - same options every single Day and each restaurant Not a lot of gluten free option
Stayed 8 nights in Jul 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Helmys

Travelled with family
Liked: Cleanliness, staff & service
More Dinning options are needed at the resort. Some updates to the rooms are also needed specifically in the bathroom.
Stayed 3 nights in Jul 2025

10/10 Excellent

Bryan Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entertainment staff makes this a great place to stay, with activities at the pool and beach throughout the day and the nightly shows. The entire staff is awesome.
Stayed 6 nights in Jul 2025

8/10 Good

Amie

Travelled with family
Liked: Staff & service
They charge for basic water activies which no other all inclusive has done. The beach is nice with lots of chairs but they were very dirty and you cannot access the water very well because it is very rocky. The staff was nice and the beds were very comfy. The drinks were very good, much better than most all inclusives. The buffet was the best option for meals, which shouldnt be the case especially for an iberostar. This resort was okay for a short getaway but it was lacking in mant ways.
Stayed 8 nights in Jul 2025

8/10 Good

David Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property. Pool closes early and we were a little disappointed with that.
Stayed 5 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food menu could be a little better. Breakfast was always the best meal of the day.
Stayed 10 nights in Jun 2025

10/10 Excellent

Stanislav Viktorovich

Stayed 8 nights in Jul 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful tropical jungle property. The staff is hardworking and friendly. Buffet & smokehouse are great, entertainment throughout the day & wildlife is abundant. Rooms are quirky & small but each have a porch/balcony with nice hammock. The beach is rocky so bring water shoes. The location is far from town but close to dive/snorkel spots. Mainly families, divers & couples staying here but be aware they do offer day passes to cruisers. We enjoyed our stay
Stayed 5 nights in Jul 2025

10/10 Excellent

Michael, Albuquerque

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed everything about the resort especially the dive company.
Stayed 4 nights in Jul 2025

10/10 Excellent

Keith

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wildlife is second to none in and out of the Sea. Iberostar Cozumel was a great experience.
Stayed 7 nights in Jul 2025

10/10 Excellent

Jack Delton

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 5 nights in Jul 2025

6/10 Okay

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms very clean. Comfortable beds. Lots of hot water, food was pretty good but we won’t go back because restaurants are not air conditioned
Stayed 7 nights in Jul 2025

10/10 Excellent

Henry Owen Birmingham

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing.
Stayed 7 nights in Jul 2025

6/10 Okay

Yazmin

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The staff was rude, the food wasn't good, I don't recommend this property
Stayed 2 nights in Jul 2025

10/10 Excellent

Deborah

Stayed 4 nights in Jun 2025

10/10 Excellent

Raymond

Liked: Cleanliness, property conditions & facilities
This was such a great place to stay. Everyone was helpful and always asking if we needed any thing. I will be back.
Stayed 7 nights in Jul 2025

10/10 Excellent

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect spot for getting away from the city. This resort happens to be the last resort south of the island, anything past it are jungles and beaches that can only be access during the day time. The famous "Cielo" and "Cielito" tour destination are close by and you could even use the resort's dock to call in your tour guide and/or get the tour from the resort itself. As for the service itself, great and friendly staff, the property is well kept and very in line with nature. I would recommend without a thought!
Stayed 7 nights in Jun 2025

10/10 Excellent

Steve

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was all fantastic. Food was very good. Room was comfortable and water station were convenient.
Stayed 7 nights in Jul 2025

10/10 Excellent

Andrea

Stayed 7 nights in Jun 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Travelocity information was poor. Did not send the terminal location. The airport is under construction. International flight left from a domestic terminal. Thanks for nothing for not sendibg the terminal for departure as we were at the wrong one. Parking was full. Would have been nice to know. Had a hard time getting the confirmation for the flight. Required for airline checkin. Why not just email it at the time we need to check in? Would be easy. In stead, much added stress.
Stayed 6 nights in Jul 2025

6/10 Okay

Edward

Liked: Cleanliness, staff & service
Staff were generally lovely but I was disappointed in this place. Upon checkin they failed to give me the resort credits. I also had vip but they didn’t tell me about those benefits. Food was ok, nothing special, with a pretty good variety. I didn’t like that I couldn’t smoke a cigar anywhere. Won’t be coming again, disappointing. No room service. Good beach and pool.
Stayed 5 nights in Jun 2025

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Dive center was amazing
Stayed 7 nights in Jun 2025