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Hotel Plaza Cozumel

3.0 star property
Central hotel connected to a shopping centre in Cozumel with free breakfast

Photo gallery for Hotel Plaza Cozumel

Sundeck
Front of property
Free daily full breakfast
Exterior
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle 2 Norte #3, entre Av. Rafael E. Melgar y 5ta. A, Cozumel, QROO, 77600
  • Cozumel Maritime Terminal
    ‪2 min walk‬
  • San Miguel Church
    ‪3 min walk‬
  • Punta Langosta Pier
    ‪11 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 Bedroom, Non Smoking

Standard Room, 1 Bedroom, Non Smoking

Standard Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Bathrobes
Minibar
Cable channels
Wardrobe
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Cozumel

Hotel Plaza Cozumel puts you in the heart of Cozumel, connected to a shopping centre and within steps of Malecon San Miguel and Cozumel Maritime Terminal. Highlights at this hotel include free daily breakfast, an outdoor swimming pool and free self-parking. .Enjoy the kids' swimming pool and pool loungers. Added amenities include free Wi-Fi in public areas, a rooftop terrace and concierge services. Free full breakfast is available daily between 7:00 AM and 10:00 AM. There's also limited parking, along with the convenience of a beach shuttle. .Attractions within a 30-minute drive of this 3-property class Colonia Centro hotel include San Francisco Beach and Mr. Sancho's Beach Club.

What's nearby

  • Cozumel Maritime Terminal - 2 min walk - 0.2 km
  • Central Plaza - 3 min walk - 0.3 km
  • San Miguel Church - 3 min walk - 0.3 km
  • Cozumel Museum - 3 min walk - 0.3 km
  • Punta Langosta Pier - 11 min walk - 1.0 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 6 min drive

Restaurants

  • ‪Palmeras - ‬2 min walk
  • ‪Fat Tuesday - ‬2 min walk
  • ‪Woody's - ‬3 min walk
  • ‪Aqui + Ahora Café - ‬1 min walk
  • ‪La Inombrable - ‬2 min walk

About this property

Hotel Plaza Cozumel

Central hotel connected to a shopping centre in Cozumel with free breakfast
Hotel Plaza Cozumel offers its guests an outdoor pool and a children's pool. WiFi is free in public spaces. Free breakfast is available daily. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Plaza Cozumel. Limited free parking is available on a first-come, first-served basis. You'll have access to the outdoor pool at a partner property.

This 3-star Cozumel hotel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 3 levels
  • Built in 1998
  • Full breakfast (free)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Hotel Plaza Cozumel offers 50 air-conditioned accommodations with minibars and complimentary bathrobes. Cable televisions are provided.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board, hairdryers and change of towels can be requested. Housekeeping is provided on request.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • Beach shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Children's pool
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Plaza Cozumel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 11:00 PM
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Plaza Cozumel
Plaza Cozumel
Hotel Plaza Cozumel Hotel
Hotel Plaza Cozumel Cozumel
Hotel Plaza Cozumel Hotel Cozumel

Frequently asked questions

What is the cancellation policy at Hotel Plaza Cozumel?

Hotel Plaza Cozumel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Plaza Cozumel?

Yep, Hotel Plaza Cozumel has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Plaza Cozumel?

Yep, Hotel Plaza Cozumel is a short 2-minute walk from Punta Morena. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find boat tours.

Does Hotel Plaza Cozumel have a pool?

Yep, and guests love it! Hotel Plaza Cozumel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 11:00 PM.

Does Hotel Plaza Cozumel serve breakfast?

You bet, our travelers highly rate the free full breakfast here! Offered daily between 7:00 AM and 10:00 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Hotel Plaza Cozumel?

No, Hotel Plaza Cozumel does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Plaza Cozumel?

Check-in begins at 3:00 PM. Check-out time is 1 PM.

Are pets allowed at Hotel Plaza Cozumel?

No, pets and service animals are not allowed.

Hotel Plaza Cozumel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 581 out of 1004 reviews
Rating 8 - Good. 297 out of 1004 reviews
Rating 6 - Okay. 100 out of 1004 reviews
Rating 4 - Poor. 19 out of 1004 reviews
Rating 2 - Terrible. 7 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

tracy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Njoy our stay here every time in mexico
Stayed 3 nights in Mar 2025

10/10 Excellent

trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staying on the Island

Love this place. Every year we stay multiple times. Never staying anywhere else. The staff is so friendly and gracious.
Stayed 3 nights in Mar 2025

8/10 Good

Sheri

Liked: Cleanliness, amenities, property conditions & facilities
This hotel has been a favorite of mine but beware the 3:00 pm check in time is not reliable.
Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Stayed 3 nights in Mar 2025

8/10 Good

Adrianne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for viewing Carnival. Within walking distance for shopping and dining options. Great hotel staff.
Stayed 7 nights in Feb 2025

10/10 Excellent

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time we have stayed at this property. Staff were all the same as the year before. Hotel is well-maintained. Breakfast, which is included, is lovely and fresh, and served to order. Rooftop pool is fabulous to have, with a great view. And it is easy to get wherever you want to get.
Stayed 3 nights in Feb 2025

10/10 Excellent

Josh

Travelled with partner
Liked: Cleanliness, staff & service
Fun location!
Stayed 4 nights in Feb 2025

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was fabulous and the rooftop pool was very nice.
Stayed 4 nights in Feb 2025

10/10 Excellent

Mariah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean. The staff were very nice and I liked you just paid and they didn’t ask for credit card for deposit or anything. It is walkable. We got right off the ferry and walked around the corner and the hotel was right there and easy to find. The hotel was very clean also and it was super close to a lot of areas; drinks and food. They had almost a full sized fridge with freezer in the room with a filtered water dispenser which I thought was cool and convenient. The only downside is the hotel is next to a club so if you’re not used to sleeping through noise it may not be for you. Also, there’s no microwave in the room; it’s in the lobby if you need to reheat something. Also, the shower is like level with the floor so the floor got very wet but it wasn’t the end of the world. Lastly, the elevator is very tiny and it’s not a super high tech hotel. Was very basic but had everything we needed and simplicity can go a long way. Overall it was a very easy hotel to get to, very clean, and had free breakfast. Will definitely stay here again if in the area.
Stayed 1 night in Feb 2025

10/10 Excellent

Ed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was top notch.
Stayed 28 nights in Jan 2025

10/10 Excellent

Catherine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love that we are right downtown in the center of all that is going on. Very walkable!

10/10 Excellent

Kris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 5 nights in Feb 2025

10/10 Excellent

Ed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Stay

Hotel Plaza Cozumel is like a home away from home! Great rooftop pool with lots of recliners, free breakfast that has a great selection of fruit, bread/buns, and omelets, French toast or Hot cakes. Beds are comfortable and the staff are amazing, Hiberto, Estrela, Mariano are very helpful. Try getting a room not facing the Main Street as they is a bar across the street from the hotel that is open until 5AM fairy frequently.
Stayed 14 nights in Feb 2025

10/10 Excellent

Sheila, Omaha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every year and love it everytime.
Stayed 6 nights in Feb 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the location….helpful, kind staff Clean…..not fancy—-but very adequate
Stayed 14 nights in Jan 2025

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Paul, Las Vegas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, very helpful
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Great location

Location is great and very close to some awesome restaurants! Staff is very accommodating and helpful.This trip the room/bath wasn't as nice as the other room we stayed in. Noise from the outdoor area is loud and goes on til early morning areas. Ocean side is better but can still hear the MUSIC! The breakfast is awesome!
Stayed 4 nights in Feb 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great location, everything is within walking distance. Windows are thin and you could hear the karaoke bar across the road. It rained and we got water in our room from the window. The property is very dated. They did make a great breakfast, you pick off the menu and they serve you.
Stayed 2 nights in Jan 2025

10/10 Excellent

stephanie Modine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a hidden gem. The staff is wonderful, the room was clean and spacious. The rooftop pool was a treat. Location is perfect for walking down town.
Stayed 10 nights in Dec 2024

6/10 Okay

Komsek, Waterloo

Stayed 3 nights in Jan 2025

10/10 Excellent

J. Jesús Martínez Silva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
What a hidden gem on Cozumel! We really enjoyed our stay. The staff was super friendly and helpful. The rooms are very comfortable and the breakfast is delicious. We loved watching the sunset from the rooftop pool. There are also lots of great restaurants nearby. We will definitely be back.
Stayed 1 night in Jan 2025