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Hotel Plaza Cozumel

3.0 star property

Photo gallery for Hotel Plaza Cozumel

Sun deck
Exterior
Free daily full breakfast
Front of property
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Bar
The current price is AU$130
includes taxes & fees
16 Apr - 17 Apr

Explore the area

View map
Calle 2 Norte #3, entre Av. Rafael E. Melgar y 5ta. A, Cozumel, QROO, 77600
  • Place, Cozumel Maritime Terminal
    ‪2 min walk‬
  • Place, San Miguel Church
    ‪3 min walk‬
  • Place, Cozumel Museum
    ‪3 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 Bedroom, Non Smoking

Standard Room, 1 Bedroom, Non Smoking

Standard Room, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(91 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the area

Cozumel

Hotel Plaza Cozumel puts you in the heart of Cozumel, connected to a shopping centre and within steps of Cozumel Maritime Terminal and Malecon San Miguel. Highlights at this hotel include free daily breakfast, an outdoor swimming pool and free self-parking. .Enjoy the kids' swimming pool and pool loungers. Added amenities include free Wi-Fi in public areas, a rooftop terrace and concierge services. Free full breakfast is available daily between 7:00 AM and 10:00 AM. There's also limited parking, along with the convenience of a beach shuttle. .Attractions within a 30-minute drive of this 3-property class Colonia Centro hotel include San Francisco Beach and Mr. Sancho's Beach Club.

What's nearby

  • Cozumel Maritime Terminal - 2 min walk - 0.2 km
  • Central Plaza - 2 min walk - 0.2 km
  • San Miguel Church - 3 min walk - 0.3 km
  • Cozumel Museum - 3 min walk - 0.3 km
  • Plaza Punta Langosta - 11 min walk - 1.0 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 6 min drive

Restaurants

  • ‪Palmeras - ‬2 min walk
  • ‪Aqui + Ahora Café - ‬1 min walk
  • ‪Fat Tuesday - ‬2 min walk
  • ‪Woody's - ‬2 min walk
  • ‪La Inombrable - ‬2 min walk

About this property

Hotel Plaza Cozumel

Hotel Plaza Cozumel offers its guests an outdoor pool and a children's pool. WiFi is free in public spaces. Free breakfast is available daily. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Plaza Cozumel. Limited free parking is available on a first-come, first-served basis. You'll have access to the outdoor pool at a partner property.

This 3-star Cozumel hotel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 3 levels
  • Built in 1998
  • Full breakfast (free)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Hotel Plaza Cozumel offers 50 air-conditioned accommodations with minibars and complimentary bathrobes. Cable televisions are provided.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board, hairdryers and change of towels can be requested. Housekeeping is provided on request.

Similar properties

Private beach, beach shuttle, sun-loungers, beach umbrellas
Casa del Mar Cozumel Hotel & Dive Resort with Beach Club access included
Cozumel
  • On private beach
  • Pool
  • Spa pool
  • Free Wi-Fi
4.3 out of 5, Excellent, 1,000 reviews
The price is AU$194
includes taxes & fees
15 Apr - 16 Apr
Casa del Mar Cozumel Hotel & Dive Resort with Beach Club access included

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • Beach shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Children's pool
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 15 April 2026 to 31 August 2026 (completion date subject to change). The following areas are affected:
  • Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Plaza Cozumel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

Property Registration Number 003-025-001258/2026

We should mention

  • Pool access available from 9:00 AM to 11:00 PM
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Plaza Cozumel
Plaza Cozumel
Hotel Plaza Cozumel Hotel
Hotel Plaza Cozumel Cozumel
Hotel Plaza Cozumel Hotel Cozumel

Frequently asked questions

What is the cancellation policy at Hotel Plaza Cozumel?

Hotel Plaza Cozumel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Plaza Cozumel?

As of 4 Apr 2026, prices found for a 1-night stay for 2 adults at Hotel Plaza Cozumel on 16 Apr 2026 start from AU$130, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Plaza Cozumel?

Yep, Hotel Plaza Cozumel has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Plaza Cozumel?

The closest beach to Hotel Plaza Cozumel is San Francisco Beach (17.8 km).

Does Hotel Plaza Cozumel have a pool?

Yep, and guests love it! Hotel Plaza Cozumel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 11:00 PM.

Does Hotel Plaza Cozumel serve breakfast?

You bet, our travelers highly rate the free full breakfast here! Offered daily between 7:00 AM and 10:00 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Hotel Plaza Cozumel?

No, Hotel Plaza Cozumel does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Plaza Cozumel?

Check-in begins at 3:00 PM. Check-out time is 1 PM.

Are pets allowed at Hotel Plaza Cozumel?

No, pets and service animals are not allowed.

Hotel Plaza Cozumel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 626 out of 1005 reviews
Rating 8 - Good. 264 out of 1005 reviews
Rating 6 - Okay. 89 out of 1005 reviews
Rating 4 - Poor. 17 out of 1005 reviews
Rating 2 - Terrible. 9 out of 1005 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Israel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very inexpensive, clean, friendly staff and great complimentary breakfast. If you’re flying into the Island and want a great place to stay at value price, this is it.
Stayed 4 nights in Dec 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities
Very friendly staff in all areas. Excellent breakfast each day. Nice location.
Stayed 7 nights in Dec 2025

8/10 Good

Matthew

Stayed 7 nights in Dec 2025

10/10 Excellent

Kenneth

Stayed 1 night in Dec 2025

4/10 Poor

Victor M.

Stayed 11 nights in Dec 2025

10/10 Excellent

Ronald Joseph

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in a great location.... I WOULD definitely stay there again The breakfast is also very good
Stayed 5 nights in Dec 2025

10/10 Excellent

Marcia

Liked: Cleanliness, amenities, property conditions & facilities
Excellent breakfast. Clean and comfortable rooms. Safe and secure. The pool was a bonus.
Stayed 9 nights in Dec 2025

8/10 Good

Bonifacio, Wimberley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, pretty good breakfast, pool is in good condition, small but enough to enjoy it. Friendly staff.
Stayed 6 nights in Dec 2025

6/10 Okay

Tasha

Travelled with partner
Liked: Cleanliness
Room was clean, however the bed was not the most comfortable. Surrounded by bars that stay open late so at times it can be noisy- but a price to pay to be central to all the fun. Breakfast was good with several options. Staff was not near as friendly compared to other places we have stayed but definitely not rude. Overall 6 out of 10.
Stayed 7 nights in Dec 2025

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Staying here for over 10 years and havent had a complaint yet. Everything about this place makes it well worth the money. Be back in a few months.
Stayed 6 nights in Nov 2025

10/10 Excellent

Raul Alfonso

Stayed 2 nights in Nov 2025

8/10 Good

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Street was under renovation
Stayed 4 nights in Nov 2025

10/10 Excellent

Amin

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly pleasant staff, Amelia, Stella , Mariano …. Had a great time
Stayed 11 nights in Nov 2025

8/10 Good

Wesley

Travelled with family
Liked: Cleanliness
Clean, affordable, but can be noisy at night with the clubs beside the hotel. Awesome people who operate it.
Stayed 1 night in Nov 2025

10/10 Excellent

Amin Ali

Stayed 1 night in Nov 2025

2/10 Terrible

Ashley

Disliked: Staff & service
The street is under construction and the hotel isn’t alerting their guests. There is NO parking and no way to park close. Their profile says free parking. We couldn’t use our reservation, and Hotel Plaza Cozumel is not refunding my money.
The street is under construction. There is no parking.
The street is under construction. No parking and no way to get close.
Stayed 3 nights in Nov 2025

10/10 Excellent

Juan

Liked: Property conditions & facilities
Muy recomendable
Stayed 4 nights in Nov 2025

10/10 Excellent

wilson

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was clean. Breakfast had a lot of variety. Hotel staff were nice and courteous. 100% would stay at this hotel again as it’s close to the downtown core
Stayed 7 nights in Nov 2025

10/10 Excellent

Starla

Liked: Cleanliness, amenities
Love this place!
Stayed 27 nights in Oct 2025

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, amenities
Rooms are basic but very clean with a fridge. The hotel itself is very clean and the floors are washed twice a day. The hotel breakfast is fantastic, fruit, bread and baking, and choice of breakfast menu item. There is a great rooftop pool overlooking the city and ocean. The staff are simply the best from the front counter staff of Amelia and Gilberto to the serving/cooking staff of Mariano, Dulia, Estela, and Feliciana.
Stayed 24 nights in Oct 2025

10/10 Excellent

juan, san francisco

Liked: Cleanliness
A+A+A great !!! Staff super friendly ! And comfortable place
Stayed 2 nights in Nov 2025

10/10 Excellent

Dean

Stayed 4 nights in Nov 2025

4/10 Poor

david

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Nice staff. Very close to two loud bars. Music starts at 8.00 PM and goes on until the early morning.
Stayed 6 nights in Nov 2025

10/10 Excellent

Tamara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location, fantasic Staff, friendly and accommodating Spotless hotel, comfy beds 3rd time here, will be back!!! ❤️❤️
Stayed 7 nights in Nov 2025

10/10 Excellent

James E

Liked: Cleanliness, amenities
Great
Stayed 11 nights in Oct 2025