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Allegro Cozumel All Inclusive

3.5 star property
On private beach with 5 outdoor pools, near Nachi Cocom Beach Club & Water Sport Center

Photo gallery for Allegro Cozumel All Inclusive

5 outdoor pools, pool umbrellas, pool loungers
Property amenity
Free minibar, in-room safe, blackout curtains, iron/ironing board
5 bars/lounges, swim-up bar, poolside bar, beach bar
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa pool
  • Breakfast included
  • All-inclusive
The current price is AU$470
includes taxes & fees
31 Jan - 1 Feb

Explore the area

View map
Kilometro 16.5 Carretera Costera Sur, Cozumel, QROO, 77600
  • Place, Nachi Cocom Beach Club & Water Sport Center
    ‪8 min walk‬
  • Place, Paradise Beach
    ‪14 min walk‬
  • Place, Mr. Sancho's Beach Club
    ‪19 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪21 min drive‬

Room options

View all photos for Premium Ultimate Dive Experience 1 Diver/Non Divers

Free minibar, in-room safe, blackout curtains, iron/ironing board

Premium Ultimate Dive Experience 1 Diver/Non Divers

8.0 out of 10
Very good
(1 review)

Highlights

Patio
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Garden View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Family Room, Garden View

7.2 out of 10
Good
(15 reviews)

Highlights

Patio
Air conditioning
Free minibar items
Flat-screen TV
2 bedrooms
Ceiling fan
Blackout curtains
Hairdryer
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Premium Level Room

Free minibar, in-room safe, blackout curtains, iron/ironing board

Superior Premium Level Room

8.2 out of 10
Very good
(32 reviews)

Highlights

Patio
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

7.6 out of 10
Good
(186 reviews)

Highlights

Patio
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Ultimate Dive Experience up to 3 Divers

Free minibar, in-room safe, blackout curtains, iron/ironing board

Premium Ultimate Dive Experience up to 3 Divers

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Patio
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite (Level)

Premium Suite (Level)

Premium Suite (Level)

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Patio
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Eco-friendly toiletries
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the area

Cozumel

An all-inclusive stay in Cozumel awaits you at Allegro Cozumel All Inclusive. Within just a 15-minute stroll, you'll find Nachi Cocom Beach Club & Water Sport Center and Paradise Beach. Highlights at this beachfront property include 5 restaurants, 5 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the sauna. The buffet restaurant, Topaz, is open for breakfast and dinner. Sports Bar is the property's own sports bar. Spend the day at the private beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and free water park. Additionally, you'll find a nightclub, free Wi-Fi in public areas and a gym. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of car rentals on site. .Sights within a 20-minute walk of this 3.5-property class Cozumel property include Mr. Sancho's Beach Club and Playa Mia Grand Beach and Water Park.

What's nearby

  • Nachi Cocom Beach Club & Water Sport Center - 8 min walk - 0.7 km
  • Arrecifes de Cozumel National Park - 8 min walk - 0.7 km
  • Paradise Beach - 14 min walk - 1.3 km
  • Mr. Sancho's Beach Club - 19 min walk - 1.7 km
  • Playa Mia Grand Beach and Water Park - 2 min drive - 2.2 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 25 min drive

Restaurants

  • ‪The Money Bar - ‬12 min drive
  • ‪El Patio Lobby Bar - ‬2 min drive
  • ‪Los Olivos - ‬13 min walk
  • ‪Restaurant Bordeaux - ‬4 min drive
  • ‪Beach Club - ‬18 min walk

About this property

Allegro Cozumel All Inclusive

On private beach with 5 outdoor pools, near Nachi Cocom Beach Club & Water Sport Center
Allegro Cozumel All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. At Allegro Cozumel All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Cozumel property.

  • 234 guestrooms or units
  • 2 levels
  • 5 dining venues
  • 5 bars or lounges
  • Built in 1992
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Allegro Cozumel All Inclusive offers 234 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to patios. Flat-screen televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Front of property
Grand Park Royal Cozumel - All Inclusive
  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
3.8 out of 5, Good, 1,006 reviews
The price is AU$619
includes taxes & fees
9 Jan - 10 Jan
Grand Park Royal Cozumel - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Cielito Lindo
  • Fuji
  • O Sole Mio
  • Sports Bar
  • Topaz

Things to do

  • 2 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Splash pad
  • Steam room
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1992
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Allegro Cozumel All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.

Property is also known as

Allegro All Inclusive
Allegro All Inclusive Cozumel
Allegro Cozumel
Allegro Cozumel All Inclusive
Cozumel Allegro
Occidental Allegro Cozumel Hotel Cozumel
Occidental Allegro Resort All Inclusive
Allegro Cozumel Resort All Inclusive
Allegro Resort All Inclusive
Allegro Cozumel All Inclusive All-inclusive property
Allegro All Inclusive All-inclusive property
Allegro Cozumel All Inclusive Cozumel
Allegro Cozumel All Inclusive All-inclusive property
Allegro Cozumel All Inclusive All-inclusive property Cozumel

Frequently asked questions

What is the cancellation policy at Allegro Cozumel All Inclusive?

Allegro Cozumel All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Allegro Cozumel All Inclusive?

As of 1 Jan 2026, prices found for a 1-night stay for 2 adults at Allegro Cozumel All Inclusive on 31 Jan 2026 start from AU$463.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Allegro Cozumel All Inclusive?

Yep, Allegro Cozumel All Inclusive has a free self car park. Onsite parking is limited.

Are there any beaches close to Allegro Cozumel All Inclusive?

Yep, Allegro Cozumel All Inclusive is a short 13-minute walk from Paradise Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Allegro Cozumel All Inclusive?

Yep, there is an onsite spa at Allegro Cozumel All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Allegro Cozumel All Inclusive have a pool?

Yep, and guests love it! Allegro Cozumel All Inclusive has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Allegro Cozumel All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Allegro Cozumel All Inclusive?

Allegro Cozumel All Inclusive features a private beach, 5 outdoor pools and a full-service spa.

What makes Allegro Cozumel All Inclusive a romantic place to stay?

1 hot tub and a private beach, as well as private patios in the guestrooms, all help set the scene for a romantic weekend at Allegro Cozumel All Inclusive.

Is Allegro Cozumel All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Allegro Cozumel All Inclusive is a hit with families.

Does Allegro Cozumel All Inclusive serve breakfast?

Yeah, free buffet breakfast is on offer daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Allegro Cozumel All Inclusive?

No, Allegro Cozumel All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Allegro Cozumel All Inclusive?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Allegro Cozumel All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Allegro Cozumel All Inclusive?

No, pets and service animals are not allowed.

Allegro Cozumel All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 478 out of 1077 reviews
Rating 8 - Good. 306 out of 1077 reviews
Rating 6 - Okay. 179 out of 1077 reviews
Rating 4 - Poor. 68 out of 1077 reviews
Rating 2 - Terrible. 46 out of 1077 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nicky

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2025

8/10 Good

Douglas Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings, awesome beach
Stayed 22 nights in Sep 2025

6/10 Okay

Ofelia M

Liked: Cleanliness, property conditions & facilities
The following is a list of issues I had during my stay. I was given a room with one bed when I reserved a room with 2 beds. Also, in this first room, the ceiling was all spotted with brown stuff and the drippings landed on the bedspread. When I mentioned that we were given the wrong room they tried to accommodate by giving me a twin size bed for the night. The next morning they made us remove our belongings which were not secured. I had to continue checking with the staff about the availability of the other room. Meanwhile my 87 year father and I didn't have a room to go back to rest during the day and had to carry a lot of our stuff with us. This was very frustrating. I felt horrible for my father who needed a cool place to relax. We didn't get the room until about 4 p m and only because I kept checking with staff and insisting. Another concern was that the room was very slippery because of condensation. I was very nervous that my father might slip and fall. Other concerns: hey do not provide washcloths. We had a very difficult time trying to reserve dinner at different restaurants.They were supposedly full when we reserved but when we arrived they were not even halfway full. Couldn't order Tbone steak because their "saw" was broken? They ran out of "towel" cards? We came during the Iron man competition so I understand there was a lot of confusion but they definitely needed more staff.The staff that was doing registration was also handling minor questions. They need h
Stayed 5 nights in Sep 2025

6/10 Okay

Barry, blanco

Stayed 6 nights in Sep 2025

8/10 Good

Marta Ester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

4/10 Poor

Cole

Travelled with family, Travelled with group
Restaurants were all closed but one, food was all the same at buffet every meal, wild animals and birds were in the restaurants at every meal, no a/c in rooms, miserable sleeping conditions in rooms. Will never return or suggest this resort to anyone!!
Stayed 3 nights in Sep 2025

4/10 Poor

Edward Henry Nowak

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The staff was not very friendly. AC was horrible, room had hair on the floors, only 1 buffet to eat dinner at. Restaurants were not open.
Stayed 3 nights in Sep 2025

8/10 Good

Irene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beach best the best
Stayed 5 nights in Sep 2025

10/10 Excellent

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Allegro! The staff was fantastic and so kind! Arbey Aguilar and Diego and Diego really made the activities fun, we enjoyed to new games everyday. From Volleyball (beach and pool) to bingo. It was fun and enjoyable. It was also great to speak with Arbey for a minute and get to know him while things were a little slow. We also enjoyed a couples massage Yucelmi and Alejandra. They worked so hard to make our experience relaxing and therapeutic. We also visited Sophia in the fish spa! That was a new experience for us. And she was so sweet and fun to talk to.
Stayed 4 nights in Sep 2025

8/10 Good

KELLY Hugh

Liked: Cleanliness, staff & service, property conditions & facilities
Staff great rooms ok water pressure in shower could be better. Breakfast and lunch good. Dinner selection not great. Overall good for the money
Stayed 4 nights in Sep 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been staying here several times now. Great experience each time.
Stayed 5 nights in Sep 2025

4/10 Poor

Donnell D

Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

January Elaine Monera

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
the staff was anazing!!!
Stayed 7 nights in Aug 2025

10/10 Excellent

Tyron Dinopol

Stayed 7 nights in Aug 2025

10/10 Excellent

PHELESHA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was me and my husband first time in Mexico and it was amazing staying here! The staff were very friendly, the room was very clean and had ac and ceiling fan. The entertainment was exciting, the drinks were fantastic! And the food was plentiful. Pools for days, bars for days and had it own private beach. Definitely looking forward to coming back!
Stayed 4 nights in Sep 2025

10/10 Excellent

Mardana Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful stay. Everyone was friendly and the resort was romantic and charming.
Stayed 6 nights in Sep 2025

2/10 Terrible

Torian

Liked: Cleanliness
Stayed 4 nights in Sep 2025

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiero agradecer especialmente an Ian, quien me atendió en la recepción durante mi estancia en el Hotel Allegro Cozumel. Desde el momento del check-in fue muy amable, atento y profesional. Me explicó todo con claridad y siempre estuvo dispuesto a ayudarme con mis dudas durante mi estancia. Su excelente actitud y disposición realmente hicieron la diferencia y me hicieron sentir muy bien recibido. ¡Gracias Ian por tu gran servicio! Mi estancia en el Hotel Allegro Cozumel fue excelente. Todo el personal fue muy amable y siempre con una sonrisa, desde la recepción hasta el área de restaurantes. El servicio de limpieza fue impecable, siempre mantuvieron la habitación ordenada y fresca. También me encantó la variedad de actividades que ofrece el hotel, hay opciones para todos los gustos y se nota la dedicación del equipo en cada detalle. Sin duda, un lugar al que volvería y recomiendo al 100%.
Stayed 5 nights in Sep 2025

6/10 Okay

Jose Guadalupe Gutierrez

Stayed 4 nights in Sep 2025

4/10 Poor

Larry Manuel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Place was nice... thats about it! Staff and service was poor. no hand towels, even when i requested. Food was always cold. Receptionist and bartenders just stood there while you waited on service, not acknowledging you.
Stayed 4 nights in Sep 2025

6/10 Okay

Hector

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Aug 2025

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best beach and water!!!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Friendly staff. Activities (Diego, Diego, Arby, Jesus and Mariann) all very involved and made them fun. Thanks for everything!!
Stayed 9 nights in Aug 2025

6/10 Okay

Cheyenne

Disliked: Cleanliness, staff & service
Old resort, staff was not as friendly
Stayed 4 nights in Aug 2025

4/10 Poor

joanna

Stayed 4 nights in Aug 2025