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Allegro Cozumel All Inclusive

3.5 star property
On private beach with 5 outdoor pools, near Nachi Cocom Beach Club & Water Sport Center

Photo gallery for Allegro Cozumel All Inclusive

5 outdoor pools, pool umbrellas, pool loungers
1 bedroom, free minibar, in-room safe, blackout curtains
Property amenity
5 bars/lounges, swim-up bar, poolside bar, beach bar
Exterior

Popular amenities

  • 24/7 front desk
  • Hot tub
  • Breakfast included
The current price is AU$340
includes taxes & fees
31 July - 1 Aug

Explore the area

Map
Kilometro 16.5 Carretera Costera Sur, Cozumel, QROO, 77600
  • Paradise Beach
    ‪14 min walk‬
  • Mr. Sancho's Beach Club
    ‪19 min walk‬
  • Playa Mia Grand Beach and Water Park
    ‪2 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior Premium Level Room

1 bedroom, free minibar, in-room safe, blackout curtains

Superior Premium Level Room

8.2 out of 10
Very good
(30 reviews)

Highlights

Patio
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Garden View

1 bedroom, free minibar, in-room safe, blackout curtains

Family Room, Garden View

7.6 out of 10
Good
(13 reviews)

Highlights

Patio
Air conditioning
Free minibar items
Flat-screen TV
2 bedrooms
Ceiling fan
Blackout curtains
2 bathrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Premium Ultimate Dive Experience up to 3 Divers

1 bedroom, free minibar, in-room safe, blackout curtains

Premium Ultimate Dive Experience up to 3 Divers

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Patio
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

7.4 out of 10
Good
(162 reviews)

Highlights

Patio
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite (Level)

Premium Suite (Level)

Premium Suite (Level)

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Patio
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Ultimate Dive Experience 1 Diver/Non Divers

1 bedroom, free minibar, in-room safe, blackout curtains

Premium Ultimate Dive Experience 1 Diver/Non Divers

8.0 out of 10
Very good
(1 review)

Highlights

Patio
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Private bathroom
  • Sleeps 4
  • 2 Double Beds

About the area

Cozumel

An all-inclusive stay in Cozumel awaits you at Allegro Cozumel All Inclusive. Within just a 15-minute stroll, you'll find Nachi Cocom Beach Club & Water Sport Center and Paradise Beach. Highlights at this beachfront property include 5 restaurants, 5 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and mani/pedis. With 5 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and free water park. Plus you'll find a nightclub, free Wi-Fi in public areas and a gym. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of car rentals on site. .Sights within a 20-minute walk of this 3.5-property class Cozumel property include Mr. Sancho's Beach Club and Playa Mia Grand Beach and Water Park.

What's nearby

  • Nachi Cocom Beach Club & Water Sport Center - 8 min walk - 0.7 km
  • Paradise Beach - 14 min walk - 1.3 km
  • Mr. Sancho's Beach Club - 19 min walk - 1.7 km
  • San Francisco Beach - 2 min drive - 1.5 km
  • Playa Mia Grand Beach and Water Park - 2 min drive - 2.2 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 25 min drive

Restaurants

  • ‪Mr. Sanchos - ‬13 min walk
  • ‪Playa Uvas - ‬13 min drive
  • ‪Topaz Restaurant - ‬1 min walk
  • ‪Occidental Grand Beach - ‬17 min walk
  • ‪Manatees Swim Up Bar - ‬4 min drive

About this property

Allegro Cozumel All Inclusive

On private beach with 5 outdoor pools, near Nachi Cocom Beach Club & Water Sport Center
Allegro Cozumel All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. At Allegro Cozumel All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Cozumel property.

  • 234 guestrooms or units
  • 2 levels
  • 5 dining venues
  • 5 bars or lounges
  • Built in 1992
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Allegro Cozumel All Inclusive offers 234 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to patios. Flat-screen televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Similar properties

Private beach, sun-loungers, beach towels, beach massages

Occidental Cozumel - All Inclusive

  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
3.8 out of 5, Good, 1,011 reviews
The price is AU$328
includes taxes & fees
10 Aug - 11 Aug
Occidental Cozumel - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Steam room
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1992
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Allegro Cozumel All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.

Property is also known as

Allegro All Inclusive
Allegro All Inclusive Cozumel
Allegro Cozumel
Allegro Cozumel All Inclusive
Cozumel Allegro
Occidental Allegro Cozumel Hotel Cozumel
Occidental Allegro Resort All Inclusive
Allegro Cozumel Resort All Inclusive
Allegro Resort All Inclusive
Allegro Cozumel All Inclusive All-inclusive property
Allegro All Inclusive All-inclusive property
Allegro Cozumel All Inclusive Cozumel
Allegro Cozumel All Inclusive All-inclusive property
Allegro Cozumel All Inclusive All-inclusive property Cozumel

Frequently asked questions

What is the cancellation policy at Allegro Cozumel All Inclusive?

Allegro Cozumel All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Allegro Cozumel All Inclusive?

As of 26 July 2025, prices found for a 1-night stay for 2 adults at Allegro Cozumel All Inclusive on 31 July 2025 start from AU$333.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Allegro Cozumel All Inclusive?

Yep, Allegro Cozumel All Inclusive has a free self car park. Onsite parking is limited.

Are there any beaches close to Allegro Cozumel All Inclusive?

Yep, Allegro Cozumel All Inclusive is a short 13-minute walk from Paradise Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Allegro Cozumel All Inclusive?

Yep, there is an onsite spa at Allegro Cozumel All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Allegro Cozumel All Inclusive have a pool?

Yep, and guests love it! Allegro Cozumel All Inclusive has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Allegro Cozumel All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Allegro Cozumel All Inclusive?

Allegro Cozumel All Inclusive features a private beach, 5 outdoor pools and a full-service spa.

What makes Allegro Cozumel All Inclusive a romantic place to stay?

1 hot tub and a private beach, as well as private patios in the guestrooms, all help set the scene for a romantic weekend at Allegro Cozumel All Inclusive.

Is Allegro Cozumel All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Allegro Cozumel All Inclusive is a hit with families.

Does Allegro Cozumel All Inclusive serve breakfast?

Yeah, free buffet breakfast is on offer daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Allegro Cozumel All Inclusive?

No, Allegro Cozumel All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Allegro Cozumel All Inclusive?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Allegro Cozumel All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Allegro Cozumel All Inclusive?

No, pets and service animals are not allowed.

Allegro Cozumel All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 420 out of 1018 reviews
Rating 8 - Good. 294 out of 1018 reviews
Rating 6 - Okay. 178 out of 1018 reviews
Rating 4 - Poor. 64 out of 1018 reviews
Rating 2 - Terrible. 62 out of 1018 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Courtney Karen

Travelled with group
Liked: Cleanliness, amenities
Very beautiful views and great kind staff
Stayed 7 nights in Apr 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Mother & I came for 7 days. Loved that is was only 2 stories, like bungalows. Such as beautiful grounds, kept up green, flowers. Loved to be able to walk the grounds nice and open and big. Beach access was amazing, and could also venture off the resort along the beach an walk. Onsite Snorkeling from the Dive Shop with Alberto's was amazing!!!! Room service cleaning was terrific! Front desk was helpful, food was good lots to choose from! I definitely want to come back! This was my 2nd time in Cozumel . . . October then back this April! So much to do and see! I would like to give a shout out to some amazing staff that made our trip extra special - Omar, Luis, Cristian, Alfredo, Santa:Rosa, Martha you all were so amazing, fun, smiling! Thank you so much There is only one thing I would suggest otherwise perfect vacation - beach access when tide brings in seaweed on shore would be great if you would be able to rake the sand, and bag up or pile up and clear at least 10-20 ft. Thanks so much I will be back!
Stayed 7 nights in Apr 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay at this resort. We love the beach the most, along with friendly staff and a comfy room.
Stayed 7 nights in Apr 2025

8/10 Good

Robert Lee Tyson

Stayed 7 nights in Apr 2025

4/10 Poor

Nikki

Disliked: Staff & service
Stayed 7 nights in Apr 2025

10/10 Excellent

kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place would go again
Stayed 7 nights in Apr 2025

10/10 Excellent

Todd Michael

Liked: Cleanliness
Stayed 6 nights in Apr 2025

10/10 Excellent

Vincent

Stayed 7 nights in Apr 2025

4/10 Poor

Mildred

Disliked: Cleanliness, staff & service, property conditions & facilities
I did enjoy the oriental restaurant. The staff and chef were great. I enjoyed Entertainment hist Angel. He made karaoke a blast. What I did not like was our room became flooded with sewer and toilet water (we were asleep and it was approximately730am). The front desk staff told me to wait 2 hours to get reassigned another room. This was not a priority. And the animals were in the dining area when the food was out. I would not stay there again
Stayed 3 nights in Apr 2025

10/10 Excellent

Jovin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, amazing property, you get what you paid for, buffet food could be improved but the restaurants on the resort were good
Stayed 7 nights in Feb 2025

2/10 Terrible

Taylor

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor experience. Overpriced, terrible food, poor amenities, dirty. Poor entertainment. Would not go back.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Allegro makes any trip here worth you time. The beach is great. We will be back!
Stayed 6 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
This is the best resort, the staff, facilities, amenities and location is awesome. Highly recommend Allegro!
Stayed 7 nights in Mar 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had so much fun on this resort. Went with our 16 year old. Food options were good and the staff was great. You will need transportation to reach the resort and town is too far to walk. A taxi from the ferry was only $20 Canadian. The taxis park right outside the ferry terminal and the hotel always has them close to site. This resort was affordable and very beautiful. We loved it and will be back!
Stayed 4 nights in Mar 2025

8/10 Good

Nathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Give it a try, but dont expect too much.

Allegro is worth the price. The service was great and the resort is kept spotless. I even enjoyed the fun day time activities by the pool. The Japanese is the best of the restaurants. Never tried the Italian due to previous reviews. The buffet is okay for dinner. One night was a no go but found something to eat, the other nights were just fine. Breakfast was delicious. The rooms are small but spend very little time in it. The beds are hard, which was a little uncomfortable. All in all, a great resort for the $250 a night rate.
Stayed 5 nights in Mar 2025

8/10 Good

Michael Brian

Stayed 7 nights in Mar 2025

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Tracy Lynette, Columbia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros- beach is beautiful, water very nice. Plenty of chairs on the beach and around the pools. Staff at restaurants and beach/pools were amazing. The entertainment guys the best. Shout out to David, Diego, Diego, Angel and Rio. Buffets were decent most of the time. Not the best all-inclusive food, but not the best. Rooms were neat and clean. Hammocks for all rooms. Cons- snorkling in front of the hotel was not good. No fish to be seen. Check in process took forever and every time we had to visit the front desk it was slow. Dinner reservations are a pain. One reservation per 3 day stay, i think. But they open the books on Sundays. There are only 3 restaurants to choose from. Hibachi was great, small portions. Italian was terrible. We had a late reservation and they ran out of 3 of the things we ordered. The potato gnocchi tasted like it was made from instant potato flakes, The pasta on the buffet was much better than the food at the Italian place. We didn’t get reservations for the Mexican places but heard it was good. The alcohol options were very limited. Over all, it wasn’t bad at all, but I don’t know if we will return to this resort,
Stayed 5 nights in Mar 2025

4/10 Poor

Leah

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The playground was under several inches of standing water for our entire stay. There was flooding/standing water all around the property. The ceiling in our first unit leaked so we requested a new one, where we got hundreds of bites from bedbugs. The lunch food was an outdoor buffet and then they took the uneaten lunch food and put it out for dinner without reheating it. We did like the beach area and the pools seemed clean and well maintained (although the children’s pool was dated and many parts were broken)
Stayed 7 nights in Oct 2024

6/10 Okay

Selin

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
They changed our rooms 3 times unfortunately, 1st room no ac, no hot water no minibar fridge working unfortunately. The second was nice then the ac was broken. 1 week 3 different room.
Stayed 7 nights in Mar 2025

6/10 Okay

Drew Anthony

Travelled with group
Food was not great, bar service at swim up bar was non-existent.
Stayed 7 nights in Mar 2025

8/10 Good

Mark

Stayed 10 nights in Mar 2025

8/10 Good

jason robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

Keely Grace

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Entertainment guys were great!!!!!! Diego, Diego David and Angel were the best! Rio at the towel stand was great too he played the best music! buffet food was good and there were lots of options. i didn't like that you only get 1 reservation for every 3 nights you were there. hibachi was great just had small portions. More food would've been good. Italian was disgusting. The buffet had better pasta than Italian and they were out of over half of their options on the menu. The gnocchi tasted like it was made out of instant potatoes and the dessert said it came with strawberries, but there were no strawberries in sight. Everything else was great Wish we could've tried the Mexican restaurant too! bartenders were the best!!! very yummy drinks but very limited hard alcohol selection. The night club had good music but was DEAD maybe 15 people max a night. except for karaoke night that was the best night the club has ever seen.
Stayed 5 nights in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025