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Secrets Aura Cozumel - Adults Only - All Inclusive

4.5 star property
Adults-only beachfront property with 3 outdoor pools

Photo gallery for Secrets Aura Cozumel - Adults Only - All Inclusive

3 outdoor pools, pool loungers
Property video
Preferred Club Junior Suite Ocean Front Plunge Pool King
5 restaurants, breakfast, lunch, dinner served; international cuisine
5 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Pool
  • All-inclusive
  • 24/7 front desk
  • Housekeeping
The current price is AU$799
includes taxes & fees
5 Jan - 6 Jan 2026

Explore the area

View map
Carretera Costera Sur Km 12.99, Hotel Zone, Cozumel, QROO, 77600
  • Place, Paradise Beach
    ‪5 min walk‬
  • Place, Playa Mia Grand Beach and Water Park
    ‪15 min walk‬
  • Place, Mr. Sancho's Beach Club
    ‪15 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪18 min drive‬

Room options

View all photos for Junior Suite Ocean View King

Free minibar, in-room safe, individually decorated

Junior Suite Ocean View King

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free minibar items
HDTV
  • 70 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View Swim Out King

Free minibar, in-room safe, individually decorated

Junior Suite Ocean View Swim Out King

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free minibar items
HDTV
  • 70 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Pool View King Bed

Free minibar, in-room safe, individually decorated

Junior Suite Pool View King Bed

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free minibar items
HDTV
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Pool View Swim Out King

Junior Suite Pool View Swim Out King

Junior Suite Pool View Swim Out King

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free minibar items
HDTV
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Pool View King

Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite Pool View King

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front King

Preferred Club Junior Suite Ocean Front King

Preferred Club Junior Suite Ocean Front King

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
  • 68 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

Preferred Club Junior Suite Ocean View King

Preferred Club Junior Suite Ocean View King

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
  • 68 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View Double

Junior Suite Ocean View Double

Junior Suite Ocean View Double

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free minibar items
HDTV
  • 68 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean View Swim Out King

Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite Ocean View Swim Out King

Highlights

Furnished patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
  • 68 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Pool View Double

Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite Pool View Double

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Preferred Club Superior Junior Suite Ocean View King

Preferred Club Superior Junior Suite Ocean View King

Preferred Club Superior Junior Suite Ocean View King

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
  • 70 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front Plunge Pool King

Preferred Club Junior Suite Ocean Front Plunge Pool King

Preferred Club Junior Suite Ocean Front Plunge Pool King

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Club Lounge
Free rollaway/extra beds
  • 73 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Free minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free minibar items
HDTV
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Terrace, Ocean View

In-room dining

Junior Suite, 1 King Bed, Terrace, Ocean View

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

About the area

Cozumel

A luxury stay in Cozumel awaits you at Secrets Aura Cozumel - Adults Only - All Inclusive. Within a 5-minute stroll you'll find Paradise Beach and Mr. Sancho's Beach Club within a 15-minute walk. Highlights at this all-inclusive property include 5 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing visit to Secrets Spa by Pevonia can include deep-tissue massages, hot stone massages, aromatherapy and reflexology along with access to the sauna. The restaurant, Windows, serves international cuisine and is open for breakfast, lunch and dinner. The property's own beach bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach and enjoy the 2 outdoor tennis courts, gym and pool loungers. Business travelers can take advantage of meeting rooms, conference space, and a business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also the convenience of free valet parking. .Within a 15-minute drive of this 4.5-property class Cozumel property, attractions include San Francisco Beach and Cozumel Maritime Terminal.

What's nearby

  • Arrecifes de Cozumel National Park - 3 min walk - 0.3 km
  • Paradise Beach - 5 min walk - 0.4 km
  • Playa Mia Grand Beach and Water Park - 15 min walk - 1.3 km
  • Mr. Sancho's Beach Club - 15 min walk - 1.3 km
  • San Francisco Beach - 4 min drive - 4.3 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 24 min drive

Restaurants

  • ‪The Money Bar - ‬9 min drive
  • ‪El Patio Lobby Bar - ‬5 min drive
  • ‪Los Olivos - ‬4 min drive
  • ‪Restaurant Bordeaux - ‬1 min walk
  • ‪Beach Club - ‬5 min drive

About this property

Secrets Aura Cozumel - Adults Only - All Inclusive

Adults-only beachfront property with 3 outdoor pools
Secrets Aura Cozumel - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Secrets Aura Cozumel - Adults Only - All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, outdoor tennis courts, and a health club. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a poolside bar. Public spaces have free WiFi.

A business centre and meeting rooms are available. Spa services, barbecue grills, and an arcade/games room are also featured at the luxury Secrets Aura Cozumel - Adults Only - All Inclusive. Self parking and valet parking are free.

This 4.5-star Cozumel property is smoke free.

  • 266 guestrooms or units
  • 4 levels
  • 5 dining venues
  • Conference rooms
  • Built in 2007
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Secrets Aura Cozumel - Adults Only - All Inclusive offers 266 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and free minibar items. This individually decorated and furnished accommodation has separate sitting areas. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Secrets Spa by Pevonia has massage/treatment rooms, couples treatment room(s) and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Barefoot Grill
  • Bordeaux
  • Gohan
  • Oceana
  • Windows

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Boat tours
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Kayaking
  • Personal motorised watercraft
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkelling
  • Volleyball
  • Windsurfing
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Pool loungers

Full-service spa

  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Built in 2007
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Free stocked minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aura Cozumel Secrets
Aura Secrets Cozumel
Cozumel Secrets Aura
Secrets All Inclusive Cozumel
Secrets Aura All Inclusive
Secrets Aura Cozumel
Secrets Aura Cozumel All Inclusive
Secrets Cozumel
Secrets Cozumel All Inclusive
Secrets Cozumel Aura
Aura Cozumel Grand Hotel Cozumel
Secrets Aura
Secrets Aura Cozumel All Inclusive All-inclusive property
Secrets Aura All Inclusive All-inclusive property
Secrets Aura Cozumel All Inclusive
Hotel Secrets Aura Cozumel - All Inclusive Cozumel
Secrets Aura Cozumel All Inclusive Hotel
Secrets Aura All Inclusive Hotel
Secrets Aura All Inclusive
Cozumel Secrets Aura Cozumel - All Inclusive Hotel
Hotel Secrets Aura Cozumel - All Inclusive
Secrets Aura Cozumel - All Inclusive Cozumel
Secrets Aura Cozumel Inclusive

Frequently asked questions

What is the cancellation policy at Secrets Aura Cozumel - Adults Only - All Inclusive?

Secrets Aura Cozumel - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Secrets Aura Cozumel - Adults Only - All Inclusive?

As of 18 Dec 2025, prices found for a 1-night stay for 2 adults at Secrets Aura Cozumel - Adults Only - All Inclusive on 5 Jan 2026 start from AU$799.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Secrets Aura Cozumel - Adults Only - All Inclusive?

Yep, Secrets Aura Cozumel - Adults Only - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Secrets Aura Cozumel - Adults Only - All Inclusive?

Yep, Secrets Aura Cozumel - Adults Only - All Inclusive is a short 5-minute walk from Paradise Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Is there a spa on site at Secrets Aura Cozumel - Adults Only - All Inclusive?

Yep, Secrets Spa by Pevonia is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as deep-tissue massages.

Does Secrets Aura Cozumel - Adults Only - All Inclusive have a pool?

Yep, and guests love it! Secrets Aura Cozumel - Adults Only - All Inclusive has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Secrets Aura Cozumel - Adults Only - All Inclusive have a waterslide?

No, there is no waterslide at Secrets Aura Cozumel - Adults Only - All Inclusive, but Playa Mia Grand Beach and Water Park is a short 15-minute walk away.

What luxury perks are available at Secrets Aura Cozumel - Adults Only - All Inclusive?

Secrets Aura Cozumel - Adults Only - All Inclusive features 3 outdoor pools, a full-service spa and a health club.

What makes Secrets Aura Cozumel - Adults Only - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Secrets Aura Cozumel - Adults Only - All Inclusive.

Is Secrets Aura Cozumel - Adults Only - All Inclusive family-friendly?

No, Secrets Aura Cozumel - Adults Only - All Inclusive is an adults-only property.

Is there a free airport shuttle available at Secrets Aura Cozumel - Adults Only - All Inclusive?

No, Secrets Aura Cozumel - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Secrets Aura Cozumel - Adults Only - All Inclusive?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Secrets Aura Cozumel - Adults Only - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Secrets Aura Cozumel - Adults Only - All Inclusive?

No, only service animals are allowed.

Secrets Aura Cozumel - Adults Only - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 321 out of 1139 reviews
Rating 8 - Good. 226 out of 1139 reviews
Rating 6 - Okay. 278 out of 1139 reviews
Rating 4 - Poor. 167 out of 1139 reviews
Rating 2 - Terrible. 147 out of 1139 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Perry

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Food need to improve drastically.
Stayed 4 nights in Sep 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Too many restaurants closed at one time. No signage in lobby telling where restaurants and shopping areas were. Not fond of their tipping policy. Outside activities too expensive! They need armbands so you don’t have to give them your name and room number in all the restaurants! First time at an all inclusive resort that is selling time shares!
Stayed 7 nights in Sep 2025

8/10 Good

Josefina

Stayed 1 night in Sep 2025

6/10 Okay

Rachael, Louisville

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel needs some TLC
Stayed 7 nights in Aug 2025

8/10 Good

Terra NaCole

Travelled with partner
Liked: Cleanliness, staff & service
We went during a slower time. Some of the restaurants weren’t open, so dining was limited. Room service was good though. Staff are all amazing. We really loved our bartenders Jonathan and Angel
Stayed 7 nights in Sep 2025

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful updated rooms, staff was all very helpful, food was great! Enjoyed this resort immensely and will definitely come back!
Stayed 5 nights in Aug 2025

8/10 Good

Shannon

Stayed 6 nights in Aug 2025

6/10 Okay

Howard

Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Nicolas

Stayed 4 nights in Aug 2025

8/10 Good

April

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Nice facility but not much going on. It’s made for people 50 years old and older.
Stayed 3 nights in Aug 2025

2/10 Terrible

Isidro

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No hot water for shower
Stayed 4 nights in Aug 2025

10/10 Excellent

Roger

Travelled with group
Liked: Cleanliness, staff & service
We love the staff!!!! Bartenders, waitstaff, hostesses, front office are all 10's. Everyone goes out of their way to be friendly and helpful!
Stayed 5 nights in Jun 2025

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We love Secrets for the size and the beach to snorkel and watch sunsets. The staff here is amazing, they are always friendly and helpful in any way they can. However, I'd you are looking for a party resort, this is not your place. It is for relaxing and rejuvenating.
Stayed 3 nights in Aug 2025

8/10 Good

Angel Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Aaron Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The complete staff was beyond exceptional! We were catered in every aspect!!!! From the food to the view and drinks. We loved this place so much and can’t wait to go back!!!!!!!!!!
Stayed 7 nights in Aug 2025

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone real nice really loved it
Stayed 3 nights in Aug 2025

10/10 Excellent

Erik Palacios

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel if you want to rest peacefully
Stayed 3 nights in Aug 2025

10/10 Excellent

Juan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was GREAT
Stayed 4 nights in Aug 2025

10/10 Excellent

Omar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place and I would definitely go back! Food is amazing and rooms are beautiful.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views and the staff was incredibly nice and caring for your stay
Stayed 5 nights in Aug 2025

4/10 Poor

Sloan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very limited dining unless you have preferred status, which is a change from 5 years ago. Lots of restaurants closed randomly and unexpectedly. Staff was very nice overall, no complaints there. Lots of construction starting early in the morning and the back pool floor was dirty the entire time. If you’re looking for an all inclusive (that has standard all-inclusive perks) that is worth your money, look elsewhere.
Stayed 9 nights in Aug 2025

4/10 Poor

Stanley

Travelled with partner
Disliked: Amenities
Doors wouldn’t lock very unsafe
Stayed 4 nights in Aug 2025

8/10 Good

Addie Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall the resort was okay, there was a lot of maintenance going on. The room needed some TLC, repainting, refurnishing, etc.
Stayed 6 nights in Aug 2025

10/10 Excellent

Justin

Liked: Amenities
It was a really nice time
Stayed 4 nights in Jul 2025

4/10 Poor

Gavin

Travelled with family
Our stay at Secrets was just ok. Nothing over the top. Nothing special. The staff at the restaurants were good and attentive. The first day we got there no one was monitoring the pools or walking by for drinks. We had to get out of the pool and walk over to the bar, which he seemed super irritated. There were no towels and we asked several staff walking by to please get us towels. No one came back. At least 4 staff members. The room was nice and cool but with all the humidity from the ocean, very damp. If you don’t have the ceiling fan going, water accumulates on the floor. I had to wash all my clothes, even the ones I didn’t wear. Our biggest turn off was that there is no buffet. Only for breakfast which is very limited. We had to get dressed, go sit down, order and wait for our food. The food was ok. Nothing horrible. The French restaurant was amazing. They also had a Mayan dinner on the beach which was also amazing. Taxi's are super expensive. We had 6 people in our group and it was $10 a person one way. So a round trip taxi ride was $120 US. We were told they don’t base prices on Pesos because US dollars are widely used. Of course the resort had nothing to do with that. The beach was stunning. Definitely take water shoes as it is quite rocky in places. We were told that we didn’t have access to Dreams which is a sister property and next door. But Dreams guest had access to our facilities? Overall not a horrible stay but probably won’t return.
Stayed 5 nights in Aug 2025