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Secrets Aura Cozumel - Adults Only - All Inclusive

4.5 star property
Adults-only beachfront property with 3 outdoor pools

Photo gallery for Secrets Aura Cozumel - Adults Only - All Inclusive

3 outdoor pools, pool loungers
5 restaurants, breakfast, lunch, dinner served; international cuisine
5 restaurants, breakfast, lunch, dinner served; international cuisine
On the beach, beach massages, scuba diving, snorkelling
Preferred Club Junior Suite Ocean Front Plunge Pool King

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Pool
  • All-inclusive
  • 24/7 front desk
  • Housekeeping
The current price is AU$525
includes taxes & fees
23 Sept - 24 Sept

Explore the area

View map
Carretera Costera Sur Km 12.99, Hotel Zone, Cozumel, QROO, 77600
  • Paradise Beach
    ‪5 min walk‬
  • Playa Mia Grand Beach and Water Park
    ‪15 min walk‬
  • Mr. Sancho's Beach Club
    ‪15 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪20 min drive‬

Room options

View all photos for Preferred Club Junior Suite Pool View King

1 bedroom, free minibar, in-room safe, individually decorated

Preferred Club Junior Suite Pool View King

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Pool View Swim Out King

Junior Suite Pool View Swim Out King

Junior Suite Pool View Swim Out King

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free minibar items
HDTV
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, free minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free minibar items
HDTV
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Superior Junior Suite Ocean View King

Preferred Club Superior Junior Suite Ocean View King

Preferred Club Superior Junior Suite Ocean View King

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
  • 70 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View Swim Out King

1 bedroom, free minibar, in-room safe, individually decorated

Preferred Club Junior Suite Ocean View Swim Out King

Highlights

Furnished patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
  • 68 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Pool View Double

1 bedroom, free minibar, in-room safe, individually decorated

Preferred Club Junior Suite Pool View Double

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite Ocean View Swim Out King

1 bedroom, free minibar, in-room safe, individually decorated

Junior Suite Ocean View Swim Out King

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free minibar items
HDTV
  • 70 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View King

1 bedroom, free minibar, in-room safe, individually decorated

Junior Suite Ocean View King

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free minibar items
HDTV
  • 70 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front Plunge Pool King

Preferred Club Junior Suite Ocean Front Plunge Pool King

Preferred Club Junior Suite Ocean Front Plunge Pool King

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Club Lounge
Free rollaway/extra beds
  • 73 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front King

Preferred Club Junior Suite Ocean Front King

Preferred Club Junior Suite Ocean Front King

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
  • 68 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Terrace, Ocean View

In-room dining

Junior Suite, 1 King Bed, Terrace, Ocean View

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Pool View King Bed

1 bedroom, free minibar, in-room safe, individually decorated

Junior Suite Pool View King Bed

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free minibar items
HDTV
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

Preferred Club Junior Suite Ocean View King

Preferred Club Junior Suite Ocean View King

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
  • 68 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View Double

Junior Suite Ocean View Double

Junior Suite Ocean View Double

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free minibar items
HDTV
  • 68 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

About the area

Cozumel

A luxury stay in Cozumel awaits you at Secrets Aura Cozumel - Adults Only - All Inclusive. Within a 5-minute stroll you'll find Paradise Beach and Mr. Sancho's Beach Club within a 15-minute walk. Highlights at this all-inclusive property include 5 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing visit to Secrets Spa by Pevonia can include deep-tissue massages, hot stone massages, aromatherapy and reflexology along with access to the sauna. The restaurant, Windows, serves international cuisine and is open for breakfast, lunch and dinner. The property's own beach bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach and enjoy the 2 outdoor tennis courts, gym and pool loungers. Business travelers can take advantage of meeting rooms, conference space, and a business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also the convenience of free valet parking. .Attractions within a 10-minute drive of this 4.5-property class Cozumel property include Playa Mia Grand Beach and Water Park and San Francisco Beach.

What's nearby

  • Paradise Beach - 5 min walk - 0.4 km
  • Playa Mia Grand Beach and Water Park - 15 min walk - 1.3 km
  • Mr. Sancho's Beach Club - 15 min walk - 1.3 km
  • Nachi Cocom Beach Club & Water Sport Center - 4 min drive - 2.9 km
  • San Francisco Beach - 5 min drive - 4.3 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 24 min drive

Restaurants

  • ‪Mr. Sanchos - ‬3 min drive
  • ‪El Patio Lobby Bar - ‬5 min drive
  • ‪Beach Club - ‬5 min drive
  • ‪Topaz Restaurant - ‬3 min drive
  • ‪Playa Uvas - ‬11 min drive

About this property

Secrets Aura Cozumel - Adults Only - All Inclusive

Adults-only beachfront property with 3 outdoor pools
Secrets Aura Cozumel - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Secrets Aura Cozumel - Adults Only - All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, outdoor tennis courts, and a health club. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a poolside bar. Public spaces have free WiFi.

A business centre and meeting rooms are available. Spa services, barbecue grills, and an arcade/games room are also featured at the luxury Secrets Aura Cozumel - Adults Only - All Inclusive. Self parking and valet parking are free.

This 4.5-star Cozumel property is smoke free.

  • 266 guestrooms or units
  • 4 levels
  • 5 dining venues
  • Conference rooms
  • Built in 2007
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Secrets Aura Cozumel - Adults Only - All Inclusive offers 266 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and free minibar items. This individually decorated and furnished accommodation has separate sitting areas. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Secrets Spa by Pevonia has massage/treatment rooms, couples treatment room(s) and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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  • Pool
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3.9 out of 5, Good, 361 reviews
The price is AU$488
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Barefoot Grill
  • Bordeaux
  • Gohan
  • Oceana
  • Windows

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Boat tours
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Kayaking
  • Personal motorised watercraft
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkelling
  • Volleyball
  • Windsurfing
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Pool loungers

Full-service spa

  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Built in 2007
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Free stocked minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aura Cozumel Secrets
Aura Secrets Cozumel
Cozumel Secrets Aura
Secrets All Inclusive Cozumel
Secrets Aura All Inclusive
Secrets Aura Cozumel
Secrets Aura Cozumel All Inclusive
Secrets Cozumel
Secrets Cozumel All Inclusive
Secrets Cozumel Aura
Aura Cozumel Grand Hotel Cozumel
Secrets Aura
Secrets Aura Cozumel All Inclusive All-inclusive property
Secrets Aura All Inclusive All-inclusive property
Secrets Aura Cozumel All Inclusive
Hotel Secrets Aura Cozumel - All Inclusive Cozumel
Secrets Aura Cozumel All Inclusive Hotel
Secrets Aura All Inclusive Hotel
Secrets Aura All Inclusive
Cozumel Secrets Aura Cozumel - All Inclusive Hotel
Hotel Secrets Aura Cozumel - All Inclusive
Secrets Aura Cozumel - All Inclusive Cozumel
Secrets Aura Cozumel Inclusive

Frequently asked questions

What is the cancellation policy at Secrets Aura Cozumel - Adults Only - All Inclusive?

Secrets Aura Cozumel - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Secrets Aura Cozumel - Adults Only - All Inclusive?

As of 17 Sept 2025, prices found for a 1-night stay for 2 adults at Secrets Aura Cozumel - Adults Only - All Inclusive on 23 Sept 2025 start from AU$524.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Secrets Aura Cozumel - Adults Only - All Inclusive?

Yep, Secrets Aura Cozumel - Adults Only - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Secrets Aura Cozumel - Adults Only - All Inclusive?

Yep, Secrets Aura Cozumel - Adults Only - All Inclusive is a short 5-minute walk from Paradise Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Is there a spa on site at Secrets Aura Cozumel - Adults Only - All Inclusive?

Yep, Secrets Spa by Pevonia is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as Swedish massages.

Does Secrets Aura Cozumel - Adults Only - All Inclusive have a pool?

Yep, and guests love it! Secrets Aura Cozumel - Adults Only - All Inclusive has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Secrets Aura Cozumel - Adults Only - All Inclusive have a waterslide?

No, there is no waterslide at Secrets Aura Cozumel - Adults Only - All Inclusive, but Playa Mia Grand Beach and Water Park is a short 15-minute walk away.

What luxury perks are available at Secrets Aura Cozumel - Adults Only - All Inclusive?

Secrets Aura Cozumel - Adults Only - All Inclusive features 3 outdoor pools, a full-service spa and a health club.

What makes Secrets Aura Cozumel - Adults Only - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Secrets Aura Cozumel - Adults Only - All Inclusive.

Is Secrets Aura Cozumel - Adults Only - All Inclusive family-friendly?

No, Secrets Aura Cozumel - Adults Only - All Inclusive is an adults-only property.

Is there a free airport shuttle available at Secrets Aura Cozumel - Adults Only - All Inclusive?

No, Secrets Aura Cozumel - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Secrets Aura Cozumel - Adults Only - All Inclusive?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Secrets Aura Cozumel - Adults Only - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Secrets Aura Cozumel - Adults Only - All Inclusive?

No, only service animals are allowed.

Reviews

Secrets Aura Cozumel - Adults Only - All Inclusive Reviews

6.8

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 324 out of 1150 reviews
Rating 8 - Good. 236 out of 1150 reviews
Rating 6 - Okay. 271 out of 1150 reviews
Rating 4 - Poor. 175 out of 1150 reviews
Rating 2 - Terrible. 144 out of 1150 reviews

Reviews

4/10 Poor

Vanessa

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
We loved our swim out suite, however we were told to get out of the pool right outside of our room at 9pm. The non preferred people (us)were treated totally different, the excursions were confusing and they seemed to want to book with their buddies next door idk if they got a kick back. The food left a LOT to be desired, the drinks were so sweet and served in not so clean looking glasses. We rented a car fortunately and explored the island finding some good food there. There is a definitely time share push, they are careful not to call it that. That wasted 3 hours of our day that day. I will go back to Cozumel but not likely to here.
Stayed 7 nights in Jun 2025

6/10 Okay

Rogelio

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
This is a 3 start at best. Unfortunately as an adults only resort, no nightlife at all, most bars close very early (by 9 at latest) and very boring for an all inclusive that is so far away from downtown. Will not stay again.
Stayed 4 nights in Jun 2025

2/10 Terrible

Elsa

Disliked: Amenities
Negative experience at Secrets Aura Cozumel Problems from the beginning of the stay Estimated date: 6/12/2025 - 06/15/2025 Upon arrival, the adjacent room was being painted, which caused a strong paint smell in the room itself. I reported the inconvenience to the reception, who visited the room, applied a spray, and apologized. The smell persisted the next day; I had to call again and remain out of her room for approximately three hours while they attempted to resolve the problem with a dehumidifier. Lack of compensation or alternatives from hotel staff, beyond apologies. Experience with the “Preferred Lounge” and restaurants I paid for a preferred room with access to the “Preferred Lounge,” but the food offered (snacks, sandwiches) seemed to be in poor condition and he never got to enjoy it. The lounge staff showed little knowledge of the drinks offered. I only used the lounge to make a reservation. Restaurant Incidents A. Breakfast at Bordeaux (for preferred customers) First breakfast: Poorly prepared dishes (chilaquiles with almost burnt egg, chewy tortillas and bitter salsa; boyfriend received a sandwich and avocado toast). I requested a change of dish; the new one (American breakfast with sausage) was also in poor condition (hard pancakes, undercooked eggs, inedible sausage). The staff was courteous and apologetic, but the experience didn't improve. The manager visited the room after reporting the problems and offered a complimentary meal
Stayed 3 nights in Jun 2025

2/10 Terrible

Wendy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
My overall experience at this resort was terrible. The property was difficult to locate, and when I reached out to the staff for assistance, they were generally unhelpful. I also tried to connect with the general manager via email, but I never received a response. During the stay, I attempted to speak with the on-site manager multiple times, but he was always "too busy" to talk. That lack of communication and accountability was extremely frustrating. The resort offered no live music or evening entertainment, and their club was closed due to construction—another major disappointment, especially since we had chosen this place hoping for a fun, lively atmosphere. If you're planning to party or enjoy nightlife, this is not the place for you. The resort itself felt outdated and showed signs of poor maintenance. For the amount of money we paid, I expected a more attractive property, better amenities, and at least some form of entertainment at night. That said, a few staff members did stand out in a positive way: Fernanda from the massage team was excellent, Rudy the bellboy was amazing, and Rigoberto at the pool bar provided fantastic service. The one true highlight was the food—it was genuinely great. But overall, the resort fell far short of expectations and I wouldn’t recommend it, especially if you’re looking for a vibrant, well-managed vacation experience.
Stayed 3 nights in Jun 2025

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at Secrets for 7 days on our honeymoon and loved it. We were in a "preferred room" which I would recommend because we had access to all the other pools/restaurants which we really liked. The adult only aspect was really nice. We loved the swim-up bar. Easy and quick to get drinks. Staff/service was great! We were always able to find loungers by the pool or beach and staff would come around to get us food/drinks. We enjoyed all the restaurants and thought the food was great (neither of us are picky). We only had a wait at the sushi restaurant on the rooftop, which is a small place. 24-hour room service was also really nice. The property and rooms are older - but not gross or falling apart as some of the reviews I read would suggest. We had a couple issues with water pressure and flickering lights, but not a big deal - we weren't there to hang out in the hotel room. Housekeeping came daily and restocked our minifridge with beers, snacks and towels. We dove with Dive Palancar which was definitely the highlight of the trip - they were right next door to Dreams so we could walk over or they would pick you up at the dock. Staff were great and the diving is amazing!
View from our room - Jr. suite, preferred ocean view
Secrets Beach
Preferred pool swim-up bar
View of Secrets resort from their dock
Stayed 7 nights in Jun 2025

4/10 Poor

Alicia Marie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Food was very low quality Bar tenders awful Had to go ask for towels shampoo and to have to water in the mini bar restocked every day Only half the restaurants are open each day for dinner, and unless your a member breakfast and lunch is limited to buffet and a hamburger
Stayed 4 nights in May 2025

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Services des employés supérieurs Restaurant Français excellente cuisine
Stayed 2 nights in Jun 2025

6/10 Okay

Aleida S

Travelled with family
Liked: Cleanliness, amenities
There are many thing that need to be fix , for example The water in the shower is not hot The air conditioner has noise The preferred club no is a preferred club, the room only was fix one time during day The food is not special , not enough dish to choice The drink is regular , preferred club not offer nothing to customers..
Stayed 4 nights in May 2025

10/10 Excellent

Joseph, Houston

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My wife and myself favorite resort. The Staff is amazing and welcoming!! Hope you get Sergio at Oceana's for breakfast and lunch!! We come 3-4 a year
Stayed 3 nights in May 2025

6/10 Okay

Julie

Travelled with group
Liked: Staff & service
The staff was awesome. Very nice and helpful. The food was “meh”. The pools probably could use some cleaning. Had a great time with friends.
Stayed 6 nights in May 2025

10/10 Excellent

Stephen Elijah

Liked: Cleanliness, amenities
Stayed 5 nights in May 2025

8/10 Good

Jeremy

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in May 2025

8/10 Good

kevin

Liked: Staff & service, room comfort

Great location, in need of a little TLC.

Hotel location is amazing, food is great also. Massive lack of information provided upon check in with regards to bars and restaurants, the app is out of date and opening times of places doesn’t match reality. Room as lovely but bathrooms are dated. Pools need touching up, just the small details let this place down.
Stayed 2 nights in May 2025

6/10 Okay

James

Stayed 5 nights in May 2025

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness
Very disappointed in the buffets they seem impossible to find the restaurant food was great, but there’s no menus everything you had to scan with your phone. Had to run back to room to get my phone. No maps were handed out …no discussion about the proprty or activities everything had to be scanned. Not as described on Expedia.
Stayed 7 nights in May 2025

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

6/10 Okay

Scott

Staff was excellent but the ammenities need to be updated. Many rooms had plumbing problems including mine but the mgt made accomodations for me quickly. Great being an adults only resort paired with being able ot go to the other two adjoining resorts to eat and explore. All in all is was a good stay but some updating needs to be done to get this resort up to par.
Stayed 7 nights in May 2025

6/10 Okay

John

Stayed 6 nights in May 2025

6/10 Okay

John

Travelled with partner
No dinning inside everything is outside. Buffet is really far from hotel.
Stayed 6 nights in May 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secrets Aura Cozumel was the perfect romantic escape. The Preferred Club Junior Suite Ocean Front Plunge Pool King was absolutely worth it—waking up to panoramic ocean views and having our own private plunge pool just steps from the beach was unreal. The romantic dinner on the pier was the highlight of the trip—beautifully set, incredibly peaceful, and the service was flawless. Throughout the entire resort, the staff was consistently warm, friendly, and attentive, making us feel genuinely welcome from the moment we arrived. Highly recommend for anyone looking for a relaxing, adults-only getaway with unforgettable moments.
Stayed 7 nights in May 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and helpful.Very clean facilities, always something to do, I will definitely go back to Secrets
Stayed 5 nights in May 2025

10/10 Excellent

Kristopher Glen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Carlos, zapopan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena estancia y excelente servicio de Perla de concierge
Stayed 3 nights in May 2025

6/10 Okay

Bryan

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Food was below average. Facilities seemed dated and dirty. Was expecting more of a luxury resort felt I paid Way too much for what it was. Places around where we stayed were much cleaner and nicer for sure .. wish I would have known that before I spent 8,500 on this place. I will say most of the staff seemed friendly we ventured out of the resort area and had better experiences.
Stayed 7 nights in May 2025

10/10 Excellent

Riley James

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely wonderful, my first time out of the country- and solo traveling. The entire property was stunning, incredibly kind and professional staff. Secrets truly made my vacation all the more memorable.
Stayed 5 nights in May 2025