See all properties
Save

El CozumeleƱo Beach Resort - All Inclusive

3.5 star property

Photo gallery for El CozumeleƱo Beach Resort - All Inclusive

Aerial view
Property video
Premium Sky Top Room
Buffet
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$289
includes taxes & fees
5 Apr - 6 Apr

Explore the area

View map
Playa Santa Pilar Km 4.5, Cozumel, QROO, 77600
  • Place, Playa San Juan
    ā€Ŗ17 min walkā€¬
  • Place, Isla Cozumel Biosphere Reserve
    ā€Ŗ10 min driveā€¬
  • Place, Chankanaab National Park
    ā€Ŗ19 min driveā€¬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ā€Ŗ9 min driveā€¬

Room options

View all photos for Garden View

Garden View

Garden View

  • Partial ocean view
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Balcony Athletic Ocean View Guarantee

In-room safe, individually decorated, individually furnished

Balcony Athletic Ocean View Guarantee

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Sky Ocean View

Sky Ocean View

Sky Ocean View

7.2 out of 10
Good
(10 reviews)
  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Sky Top Room

Premium Sky Top Room

Premium Sky Top Room

7.4 out of 10
Good
(18 reviews)
  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Balcony Ocean View Guarantee

In-room safe, individually decorated, individually furnished

Balcony Ocean View Guarantee

  • Ocean view
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

About the area

Cozumel

An all-inclusive stay in Cozumel awaits you at El CozumeleƱo Beach Resort - All Inclusive. You'll be 6 km (3.8 mi) from San Miguel Church and 8.2 km (5.1 mi) from Stingray Beach. Highlights at this beachfront property include 2 restaurants, 5 outdoor swimming pools and a full-service spa. .A pampering day can include hot stone massages and sports massages along with body wraps, body scrubs and aromatherapy. The fine-dining restaurant, La Veranda, is open for dinner. Swim Up Bar is the property's own bar. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site indoor swimming pool and free kids' club. Additionally, you'll find free Wi-Fi in public areas, a gym and a free manager's reception. There's also free self parking, along with the convenience of car rentals on site. .Places within a 30-minute drive of this 3.5-property class Zona Hotelera Norte property include Chankanaab National Park and Corona Beach.

What's nearby

  • Playa San Juan - 17 min walk - 1.5 km
  • San Miguel Church - 8 min drive - 7.1 km
  • Isla Cozumel Biosphere Reserve - 10 min drive - 5.6 km
  • Chankanaab National Park - 19 min drive - 17.4 km
  • San Francisco Beach - 30 min drive - 27.3 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 11 min drive

Restaurants

  • ā€ŖGuido's - ā€¬6 min drive
  • ā€ŖMelia Cozumel All Inclusive Golf & Beach Resort - ā€¬3 min walk
  • ā€ŖEl CozumeleƱo Beach Resort - ā€¬1 min walk
  • ā€ŖHemingway Lounge Rest. & Bar - ā€¬5 min drive
  • ā€ŖLa Monina Restaurante & Beach Club - ā€¬4 min drive

About this property

El CozumeleƱo Beach Resort - All Inclusive

El CozumeleƱo Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as complimentary cabanas and sunloungers. At El CozumeleƱo Beach Resort - All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 2 restaurants on site, as well as a coffee shop/cafĪ˜ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free.

This 3.5-star Cozumel property is smoke free.

  • 251 guestrooms or units
  • 9 levels
  • 2 buildings
  • 2 dining venues
  • 3 bars or lounges
  • 5381 sq ft of conference space
  • 500 sq. m of conference space
  • Built in 1972
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
El CozumeleƱo Beach Resort - All Inclusive offers 251 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and a hairdryer. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with digital channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

On the beach, sun-loungers, beach umbrellas, beach towels
Cozumel Hotel & Resort - All Inclusive
  • Pool
  • All-inclusive
  • Spa
  • Pet-friendly
4.0 out of 5, Very good, 1,328 reviews
The price is AU$309
includes taxes & fees
1 Apr - 2 Apr
Cozumel Hotel & Resort - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee; reservation required
  • Snack bar/deli

Restaurants on site

  • El Cocal Restaurant
  • La PĆ©rgola
  • La Veranda
  • Lobby bar
  • Swim Up Bar

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Boat
  • Books
  • Children's pool
  • Evening entertainment
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Indoor pool
  • Kayaking
  • Mini golf
  • Optional golf privileges
  • Outdoor tennis court
  • Personal motorised watercraft
  • Piano
  • Rowing/canoeing
  • Scuba diving
  • Snorkelling
  • Table tennis
  • TV in common areas
  • Water sports equipment

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Beach toys
  • Children's games
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (5,381 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • In a national park
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 1972
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 40
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 60

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El CozumeleƱo Beach Resort - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 15 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 40 (subject to availability)
  • Late check-out fee: USD 60 (subject to availability)
  • Hosted evening meal: USD 0

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number 001-007-002116/2025

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Cozumeleno Beach Resort
El Cozumeleno Beach
El Cozumeleno Beach Resort
El Cozumeleno Beach Resort All Inclusive
El Resort All Inclusive
El Cozumeleno Beach All Inclusive
El All Inclusive
El Cozumeleno All Inclusive
Cozumeleno Inclusive Inclusive
El CozumeleƱo Beach Resort All Inclusive
El Cozumeleno Beach Resort All Inclusive
El CozumeleƱo Beach Resort - All Inclusive Cozumel

Frequently asked questions

What is the cancellation policy at El CozumeleƱo Beach Resort - All Inclusive?

El CozumeleƱo Beach Resort - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at El CozumeleƱo Beach Resort - All Inclusive?

As of 30 Mar 2026, prices found for a 1-night stay for 2 adults at El CozumeleƱo Beach Resort - All Inclusive on 5 Apr 2026 start from AU$289, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at El CozumeleƱo Beach Resort - All Inclusive?

Yep, El CozumeleƱo Beach Resort - All Inclusive has a free self car park.

Are there any beaches close to El CozumeleƱo Beach Resort - All Inclusive?

Yep, El CozumeleƱo Beach Resort - All Inclusive is a short 16-minute walk from Playa San Juan. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find water sports equipment and motor boats.

Is there a spa on site at El CozumeleƱo Beach Resort - All Inclusive?

Yep, there is an onsite spa at El CozumeleƱo Beach Resort - All Inclusive. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does El CozumeleƱo Beach Resort - All Inclusive have a pool?

Yep, and guests recommend it! Take your pick from 5 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 7:00 AM to 9:00 PM.

What luxury perks are available at El CozumeleƱo Beach Resort - All Inclusive?

El CozumeleƱo Beach Resort - All Inclusive features 5 outdoor pools, a full-service spa and a health club.

What makes El CozumeleƱo Beach Resort - All Inclusive a romantic place to stay?

Beachfront dining and romance packages, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at El CozumeleƱo Beach Resort - All Inclusive.

Is El CozumeleƱo Beach Resort - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and an arcade, it's no surprise that El CozumeleƱo Beach Resort - All Inclusive is a hit with families.

Is there a free airport shuttle available at El CozumeleƱo Beach Resort - All Inclusive?

No, El CozumeleƱo Beach Resort - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at El CozumeleƱo Beach Resort - All Inclusive?

Yep, they've got a beach bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at El CozumeleƱo Beach Resort - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at El CozumeleƱo Beach Resort - All Inclusive?

No, pets and service animals are not allowed.

El CozumeleƱo Beach Resort - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 391 out of 1301 reviews
Rating 8 - Good. 306 out of 1301 reviews
Rating 6 - Okay. 268 out of 1301 reviews
Rating 4 - Poor. 159 out of 1301 reviews
Rating 2 - Terrible. 177 out of 1301 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Taylor

Stayed 5 nights in Dec 2025

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Would stay at this resort again! Since we first arrived we were greeted with good customer service and a drink. Room as described and housekeeping would leave the room cleaned and spotless. The waiters would make sure we were attended. We especially appreciated a waiter named Hugo. He would make sure we were well attended with food or a drink. He made our stay more enjoyable. The pools were cleaned and the beach was beautiful with nice clear water. Would recommend this resort for a nice getaway.
Stayed 6 nights in Dec 2025

10/10 Excellent

Alejandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the view and the service. The food was really nice and everyone was willing to help us have a great experience. The part of the maintenance is true the hotel is not new but it is clean and the service, view, beach, food, etc compensate it. The chef was always supervising the restaurant so you could always ask directly to him and he was really accesible.
Stayed 3 nights in Dec 2025

2/10 Terrible

Juliana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I spent Christmas 2025 at Cozumel CozumeleƱo , and it was the worst resort experience Iā€™ve ever had. The marketing is pure deceptionā€”whatā€™s advertised online does not match reality. The property is crumbling: all hot-tubs were broken, malfunctioning shower doors, loose sink handles, and even a safety deposit box that barely worked. Stairs are crumbling with exposed wire making it unsafe The food was bland, repetitive, and poorly communicated. You only get certain items if you know the ā€œsecret menuā€ and ask for them specificallyā€”ice cream, for example, is hidden unless you know to request it. Dining felt like a guessing game, and we barely ate because the food wasnā€™t worth it. Entertainment? Nonexistent. No music, no activities, not even on Christmas Eve. Guests dressed beautifully for the holiday sat around bored. The pool table was uneven, sticks had no tips, the ping-pong table was broken, and the gym was laughableā€”a tiny closet with one outdated machine. The front desk and activities desk gave conflicting information, leaving guests frustrated. This resort is a masterclass in marketing deception, delivering a subpar experience that feels like a scam. If you value your money and your holiday, stay far away from Cozumel CozumeleƱo
Stayed 7 nights in Dec 2025

10/10 Excellent

Suzette M

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean and comfortable. We did not upgrade this year to 9th floor and stayed on the 8th floor. Loved it! Had an issue with our AC but they fixed it the 1st day.
Stayed 10 nights in Dec 2025

2/10 Terrible

Jayda

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel staff cater to the Mexican nationals and the hotel rooms are mildewy and dirty
Stayed 10 nights in Dec 2025

6/10 Okay

Amy

Travelled with family
Liked: Staff & service, property conditions & facilities
Check in was not good. Swim up bar was not open. Room service was non-existent. Dining options limited. Entertainment was less than advertised. No in-room refrigerator or phone. But other than that it was good.
Stayed 4 nights in Dec 2025

10/10 Excellent

Burton

Stayed 5 nights in Dec 2025

8/10 Good

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities
We booked El Cozumeleno because it was advertised as great snorkeling right off of the beach and it fully lived up to that so weā€™re happy. The place is a bit run down but great snorkeling and an awesome balcony view makes up for a lot. Also a nice beach with drink and food service. The staff is great and especially the servers/waiters highlighted in particular by Carlos and Aldo, both of whom made us feel so welcomed. It would be nice with more restaurant choices, and since we had poor experiences at the supposedly nicer one twice, we simply dined at the buffet restaurant by the beach with great views instead. They really need to work on upgrading the quality of food in the inside restaurant. Considering that this was one of the lower priced hotels on the island, it is definitely worth it, especially for families where luxury is not needed. However, due to lack of restaurant choices stays of more than 5 nights is probably not recommended.
Stayed 9 nights in Dec 2025

8/10 Good

Julie

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
What stood out for us was the staff! We enjoyed our week getting to laugh with Paulino, Oscar, Hugo. Order the bartender special :) Make reservations for dinner & enjoy the delicious lasagna! We did encounter a plumbing issue during our stay, but it was handled quickly & efficiently.
Stayed 5 nights in Dec 2025

6/10 Okay

Tatum

Liked: Cleanliness
We absolutely love staying at the El CozumeleƱo but this time it was different. The housekeeping service was the bare minimum. We had the sign on our outside of our doorknob
Stayed 7 nights in Dec 2025

2/10 Terrible

Anuleka

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
They didn't offer any shuttles . Our room was very old room with a loud ac that didn't work. It was over 76 f in our room every day. No Internet. No phone. They didn't give us a different room and manager Julio offered 2 night gift voucher for off season but we declined . They checked ac issues and confirmed the they were going to put room into maintenance mode. We had room experience It was hot and 2 sleepless nights . Room also had drainage issues, no working Internet on the property no plugs in room for charging personal equipment. Nothing was good about the room except ocean view. The rooms we got were over 50 years old .
Stayed 2 nights in Dec 2025

2/10 Terrible

Ranam, West Bloomfield

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The receptionist was so rude. The hotel room was run down
Stayed 1 night in Dec 2025

2/10 Terrible

Prasanth

Stayed 1 night in Dec 2025

8/10 Good

Samuel

Staff members were kind and helpful. Room was slightly musky smelling. Large room with no refrigerator seems odd but ok. But overall was good and pleasant place to stay.
Stayed 4 nights in Dec 2025

2/10 Terrible

Bowen

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were cockroaches in the rooms. After several days, we had to ask them to clean our room. The rooms are in disrepair and even found some areas to be completely unsafe.
Stayed 4 nights in Dec 2025

8/10 Good

Jeffrey, lacrosse

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great, always courteous and pleasant. The cleaning staff was great also. The weather could have been better, lots of rain, but still a lot of sun.
Stayed 7 nights in Dec 2025

10/10 Excellent

Jodi

Stayed 7 nights in Dec 2025

2/10 Terrible

Martin

Disliked: Cleanliness, amenities, property conditions & facilities
The entire resort was horrible! Left 1hr after arriving
Stayed 4 nights in Dec 2025

10/10 Excellent

Danielle

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities
Enjoyed our family vacation! Canā€™t wait to return!
Stayed 5 nights in Dec 2025

8/10 Good

Michelle, Prince George

Travelled with partner
Liked: Staff & service, amenities
The view from the room was spectacular. The beach was beautiful and the snorkelling was amazing right at the beach. Friendly helpful staff. Awesome food. Room was spacious, but the bathroom needs updating.
Stayed 13 nights in Nov 2025

6/10 Okay

Cheryl D

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff was very courteous, helpful, and friendly. However, was disappointed that I wasn't told by the travel agency everything would not be available to us due to seasonal differences. I vacationed about a month earlier than usual. Also, twice, we ended up paying for cab fare we already paid for... One was the ride back to the hotel from a sunset cruise excursion, the other was to the airport to go home... Already paid way in advance for shuttle to and from airport. Not a happy camper. This was my 4th time in Cozumel, and 2nd time at El Cozumeleno Resort... I will probably not come back here, sorry to say.
Stayed 6 nights in Nov 2025

10/10 Excellent

Adriaan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was just amazing. Did not meet one person working there that did not try and go above and beyond.
Stayed 21 nights in Nov 2025

10/10 Excellent

Andrei

Travelled with family
Liked: Cleanliness, staff & service, amenities
We enjoyed our 2 week vacations at El Cozumeleno. Swimming and snorkeling, and long walks along the beach are the main attractions for us. Food and drinks are fine also. They perfectly correspond to the price we pay. Service is very attentive and proactive, which we always motivated with small tips. Rooms are clean. The only disadvantage is the plumbing condition in bathrooms and showers. Faucets should have been replaced 10 years ago! But the water is still running and the faucets open and close (against all odds). We will most likely come back again. Simply because we do not know any other place on the island with such a nice beach.
At night
In the room
Jew from the pier
At the beach area
Stayed 18 nights in Nov 2025

8/10 Good

Yoazin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Nov 2025