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InterContinental Presidente Cozumel Resort Spa, an IHG Hotel

5.0 star property
Hotel with private beach and full-service spa

Choose dates to view prices

Photo gallery for InterContinental Presidente Cozumel Resort Spa, an IHG Hotel

Exterior
4 restaurants, Italian cuisine
Premium bedding, down duvets, minibar, in-room safe
4 restaurants, Italian cuisine
Separate bathtub and shower, rainfall showerhead, free toiletries
Reviews
9.4

Exceptional

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Spa
  • Pool
  • On private beach
  • Breakfast available
  • Restaurant

Check out the area

Map
Carretera A Chankanaab Km 6-5, Cozumel, QROO, 77600
  • Popular LocationChankanaab Beach Adventure Park4 min drive
  • Popular LocationChankanaab National Park6 min drive
  • Popular LocationPunta Langosta Pier12 min drive
  • AirportCozumel, Quintana Roo (CZM-Cozumel Intl.)24 min drive

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • 121 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 1 King Bed, Ocean View

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • 90 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Reef with Beach Access)

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 King Bed (Reef with Beach Access)

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Reef View Beach Access)

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 2 Queen Beds (Reef View Beach Access)

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 1 King Bed, Accessible

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • 42 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 2 Queen Beds, Ocean View

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • 90 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds (Sea Front Beach Access)

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 2 Queen Beds (Sea Front Beach Access)

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Premium bedding
Blackout curtains
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Sea Front Outdoor Shower)

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 1 King Bed (Sea Front Outdoor Shower)

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Pet Friendly)

Room amenity

Classic Room, 1 King Bed (Pet Friendly)

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Pool Access

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 1 King Bed, Pool Access

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible

Premium bedding, down duvets, minibar, in-room safe

Classic Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Sea Front Beach Access)

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 1 King Bed (Sea Front Beach Access)

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Premium bedding
Blackout curtains
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Reef View Beach Access)

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 1 King Bed (Reef View Beach Access)

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds, Ocean View

Premium bedding, down duvets, minibar, in-room safe

Suite, Multiple Beds, Ocean View

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • 76 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Premium Room, 2 Queen Beds (Sea Front Outdoor Shower)

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 2 Queen Beds (Sea Front Outdoor Shower)

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Ocean View

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 2 Queen Beds, Ocean View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Pool Access

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 2 Queen Beds, Pool Access

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds

Premium bedding, down duvets, minibar, in-room safe

Classic Room, 2 Queen Beds

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room

Classic Room

Classic Room

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Cozumel

A family-friendly stay in Cozumel awaits you at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel. Within just a 10-minute stroll, you'll find Discover Mexico Cozumel Park and Arrecifes de Cozumel National Park. Highlights at this beachfront hotel include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing day at The SPA can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and Ayurvedic treatments. The restaurant, Alfredo Di Roma Trattoria, serves Italian cuisine. With 2 lounge bars to choose from, you can enjoy a drink at the hotel. Spend the day at the private beach and enjoy the 2 outdoor tennis courts, free kids' club and gym. 5709 square feet (530 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Additionally, you'll find a sauna, a snack bar/deli and free supervised childcare. Each morning buffet breakfast is available. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free valet parking, along with the convenience of car rentals on site. .Attractions within a 15-minute drive of this Cozumel hotel include Playa Mia Grand Beach and Water Park and Mr. Sancho's Beach Club.

What's nearby

  • Chankanaab Beach Adventure Park - 4 min drive
  • Corona Beach - 5 min drive
  • Chankanaab National Park - 6 min drive
  • Punta Langosta Pier - 12 min drive
  • Paradise Beach - 12 min drive

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 24 min drive

Restaurants

  • Puerta Maya - 9 min drive
  • Three Amigos Cozumel - 8 min drive
  • Margaritaville - 9 min drive
  • Fat Tuesday's - 8 min drive
  • Half Señor Frog´s - 8 min drive

About this property

InterContinental Presidente Cozumel Resort Spa, an IHG Hotel

Hotel with private beach and full-service spa
Simply step outside to unwind on the hotel's beach. At InterContinental Presidente Cozumel Resort Spa, an IHG Hotel, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. This beach hotel also offers a complimentary children's club, outdoor tennis courts and a sauna. Self parking and valet parking are free.

This Cozumel hotel is smoke free.

  • 218 guestrooms or units
  • 5 levels
  • 4 dining venues
  • 2 bars or lounges
  • 5709 sq ft of conference space
  • 530 sq. m of conference space
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
InterContinental Presidente Cozumel Resort Spa, an IHG Hotel offers 218 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films.

Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The SPA. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Languages

English, Spanish

Property amenities

Parking and transport

  • Free self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 28 for adults and USD 14 for children
  • 2 bars/lounges
  • 4 restaurants
  • Snack bar/deli

Restaurants on site

  • Alfredo Di Roma Trattoria
  • El Caribeño
  • Faro Blanco
  • Le Cap Beach Club

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5,709 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Weight limit: 20 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 22 per accommodation, per night
The resort fee includes:
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 28 for adults and from USD 14 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cozumel Presidente InterContinental
Cozumel Presidente InterContinental Resort
InterContinental Cozumel Presidente
InterContinental Presidente Cozumel Resort
InterContinental Presidente Cozumel
Intercontinental Cozumel
Presidente InterContinental Cozumel
Presidente InterContinental Cozumel Resort
Cozumel Presidente
Presidente Resort Cozumel
El Presidente Cozumel
Presidente Intercontinental Cozumel Hotel Cozumel
Presidente Intercontinental Cozumel Resort And Spa
Presidente InterContinental Cozumel Resort Spa
InterContinental Presidente Cozumel Resort Spa

Frequently asked questions

What is the cancellation policy at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?

InterContinental Presidente Cozumel Resort Spa, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?

As of 13 May 2024, prices found for a 1-night stay for 2 adults at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel on 2 June 2024 start from AU$577.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?

Yep, InterContinental Presidente Cozumel Resort Spa, an IHG Hotel has a free self car park and free valet parking.

Are there any beaches close to InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?

The closest beach to InterContinental Presidente Cozumel Resort Spa, an IHG Hotel is Paradise Beach (8 km).

Is there a spa on site at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?

Yep, The SPA is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does InterContinental Presidente Cozumel Resort Spa, an IHG Hotel have a pool?

Yep, and guests love it! InterContinental Presidente Cozumel Resort Spa, an IHG Hotel has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?

InterContinental Presidente Cozumel Resort Spa, an IHG Hotel features a private beach, 2 outdoor pools and a full-service spa. All guestrooms come with premium bedding and 24-hour room service.

What makes InterContinental Presidente Cozumel Resort Spa, an IHG Hotel a romantic place to stay?

A hot tub and ocean-view dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel.

Is InterContinental Presidente Cozumel Resort Spa, an IHG Hotel family-friendly?

You bet! With amenities such as a free children's club and free supervised childcare, as well as childcare services and free extra beds in the guestrooms, it's no surprise that InterContinental Presidente Cozumel Resort Spa, an IHG Hotel is a hit with families.

Does InterContinental Presidente Cozumel Resort Spa, an IHG Hotel serve breakfast?

Yeah, guests can't get enough of the buffet breakfast here! Served daily, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?

No, InterContinental Presidente Cozumel Resort Spa, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?

Yep, you can grab a meal at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel's onsite restaurant that serves Italian cuisine.

What time are check-in & check-out at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?

Furry friends are welcome at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel, with food and water bowls on offer. Just so you know, there's a weight limit of up to 9 kg per pet.

InterContinental Presidente Cozumel Resort Spa, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 792 out of 1006 reviews" "
Rating 8 - Good. 145 out of 1006 reviews" "
Rating 6 - Okay. 41 out of 1006 reviews" "
Rating 4 - Poor. 15 out of 1006 reviews" "
Rating 2 - Terrible. 13 out of 1006 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert Carl

Beautiful setting and rooms, friendly, helpful staff. Excellent, but pricey food. Short cab ride to San Miguel for other restaurant options.
Stayed 4 nights in Feb 2024

10/10 Excellent

Shemekia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is amazing, staff is amazing, food was great and drinks. I will be back to stay here!
Stayed 4 nights in Feb 2024

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Restaurants pretty good. Need a bit more activity to liven up pool area perhaps every morning for activities. But very tranquil relaxing setting with great access to water and views.
Stayed 3 nights in Feb 2024

10/10 Excellent

Tina

Stayed 2 nights in Jan 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding facility, amenities and staff. Located in a great area of Cozumel. Large pristine beach, with good snorkeling on premises. The only negative is the food is very mediocre.
Stayed 7 nights in Jan 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
I love this place and have been here many times. Only complaint is the service at their seaside restaurant. Service is consistently awful unlike their main restaurant. Very expensive too
Stayed 4 nights in Jan 2024

10/10 Excellent

Caroll

Travelled with group
Liked: Amenities
Elegant hotel
Stayed 7 nights in Jan 2024

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

6/10 Okay

Maria

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
pretty hotel, not so friendly restaurant staff.
Stayed 3 nights in Jan 2024

10/10 Excellent

Leah, Arden Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024