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InterContinental Presidente Cozumel Resort Spa by IHG

Photo gallery for InterContinental Presidente Cozumel Resort Spa by IHG

A clear view of a beach with a wooden deck and lounge chairs, overlooking turquoise waters and a rocky shoreline.
Property video
A modern interior with a wooden floor, a round dining table, and a seating area with a view of the ocean.
A wooden deck with a white towel, a bag, and a bed with a blue pillow.
A resort with a large swimming pool, beach area, and a cruise ship in the background.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
The current price is AU$459
includes taxes & fees
25 Aug - 26 Aug

Explore the area

View map
Carretera A Chankanaab Km 6-5, Cozumel, QROO, 77600
  • Place, Arrecifes de Cozumel National Park
    ‪1 min walk‬
  • Place, Cozumel Butterfly & Botanical Gardens
    ‪19 min walk‬
  • Place, Mr. Sancho's Beach Club
    ‪17 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪18 min drive‬

Room options

View all photos for Premium Room, 2 Queen Beds, Ocean View

A modern bedroom with a large bed, a sofa, a desk, and a balcony with a view of palm trees.

Premium Room, 2 Queen Beds, Ocean View

9.4 out of 10
Exceptional
(14 reviews)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds (Seafront, Outdoor Shower)

A modern bathroom with a glass shower, wooden vanity, and a robe hanging on a rack.

Premium Room, 2 Queen Beds (Seafront, Outdoor Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Beach view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Classic Room, 2 Queen Beds

A modern bathroom with a large blue basin, wooden vanity, and a mirror.

Classic Room, 2 Queen Beds

9.6 out of 10
Exceptional
(20 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds, Pool Access

A modern hotel room with two beds, a dining area, and a view of the garden.

Premium Room, 2 Queen Beds, Pool Access

8.8 out of 10
Excellent
(15 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Classic Room, 2 Queen Beds, Accessible

A hotel room with a bed, a wooden headboard, a blue accent wall, and a view of the ocean through a glass door.

Classic Room, 2 Queen Beds, Accessible

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed (Reef View with Beach Access)

A covered outdoor seating area with green cushions, a wooden table, and a view of the beach and ocean.

Premium Room, 1 King Bed (Reef View with Beach Access)

10.0 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Balcony

A modern hotel room with a large bed, a TV, and a balcony with a view of the ocean.

Premium Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(32 reviews)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed (Seafront, Beach Access)

A modern hotel room with a large bed, a wooden desk, a television, and a view of the beach.

Premium Room, 1 King Bed (Seafront, Beach Access)

9.8 out of 10
Exceptional
(8 reviews)
  • Sea view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed

A modern bathroom with a large blue basin, wooden vanity, and a mirror.

Classic Room, 1 King Bed

9.4 out of 10
Exceptional
(16 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Pool Access

A modern bedroom with a large bed, a wooden desk, and a dining area with a table and chairs.

Premium Room, 1 King Bed, Pool Access

9.0 out of 10
Wonderful
(12 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds (Seafront, Beach Access)

A modern hotel room with two beds, a TV, a wooden desk, and a view of the ocean.

Premium Room, 2 Queen Beds (Seafront, Beach Access)

9.2 out of 10
Wonderful
(10 reviews)
  • Sea view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed (Seafront, Outdoor Shower)

A modern bedroom with a large bed, a TV, and a view of the ocean.

Premium Room, 1 King Bed (Seafront, Outdoor Shower)

8.6 out of 10
Excellent
(11 reviews)
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Accessible

A modern bedroom with a large bed, a TV, and a view of the ocean.

Premium Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • Beach view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds (Reef View with Beach Access)

A covered outdoor seating area with green cushions, a wooden table, and a view of the beach and ocean.

Premium Room, 2 Queen Beds (Reef View with Beach Access)

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Reef, Beach Access)

A modern living room with a large TV, wooden furniture, and a view of the ocean.

Suite, 1 King Bed (Reef, Beach Access)

  • Beach view
  • 90 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

A balcony with a wooden table and chairs, overlooking a beach with palm trees and a clear view of the ocean.

Junior Suite, 1 King Bed

  • Ocean view
  • 121 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room

A modern bathroom with a large blue basin, wooden vanity, and a mirror.

Classic Room

8.4 out of 10
Very good
(7 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms, Ocean View

A modern hotel room with a bed, a TV, a wooden TV stand, a green sofa, a dining table with chairs, and a potted plant.

Suite, 2 Bedrooms, Ocean View

  • Ocean view
  • 76 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Ocean View

A modern hotel room with a large bed, a wooden bench, and a seating area with chairs.

Junior Suite, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 2 Queen Beds, Ocean View

A modern hotel room with a large bed, a wooden bench, and a seating area with chairs.

Junior Suite, 2 Queen Beds, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

About the area

Cozumel

A luxury stay in Cozumel awaits you at InterContinental Presidente Cozumel Resort Spa by IHG. Within steps you'll find Arrecifes de Cozumel National Park and Cozumel Butterfly & Botanical Gardens within a 20-minute stroll. Highlights at this beachfront hotel include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, aromatherapy and Ayurvedic treatments along with access to the sauna and hot tub. The restaurant, Alfredo Di Roma Trattoria, serves Italian cuisine. With 2 lounge bars to choose from, you can enjoy a drink at the hotel. Spend the day at the private beach where you'll find umbrellas, and enjoy the 2 outdoor tennis courts and gym. 5709 square feet (530 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Additionally, you'll find free supervised childcare, free use of bicycles and laundry facilities. Each morning buffet breakfast is served between 7 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free valet parking, along with the convenience of car rentals on site. .Within a 15-minute drive of this 5-property class Cozumel hotel, attractions include Mr. Sancho's Beach Club and Cozumel Maritime Terminal.

What's nearby

  • Arrecifes de Cozumel National Park - 1 min walk - 0.1 km
  • Cozumel Butterfly & Botanical Gardens - 19 min walk - 1.6 km
  • Paradise Beach - 16 min drive - 9.2 km
  • Mr. Sancho's Beach Club - 17 min drive - 10.6 km
  • San Francisco Beach - 21 min drive - 13.8 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 26 min drive

Restaurants

  • ‪Margaritaville - ‬10 min drive
  • ‪Three Amigos Cozumel - ‬9 min drive
  • ‪Restaurante Caribeño - ‬10 min drive
  • ‪Al Chile - ‬9 min drive
  • ‪Bar Mandy - ‬9 min drive

About this property

InterContinental Presidente Cozumel Resort Spa by IHG

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy the umbrellas and beach club on site (surcharge) for a relaxing day at the beach. At InterContinental Presidente Cozumel Resort Spa by IHG, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. This luxury hotel also offers outdoor tennis courts, a fitness centre and a garden. Self parking and valet parking are free. A complete renovation of InterContinental Presidente Cozumel Resort Spa by IHG was completed in September 2023.

This 5-star Cozumel hotel is smoke free.

  • 221 guestrooms or units
  • 5 levels
  • 4 dining venues
  • 2 bars or lounges
  • 5709 sq ft of conference space
  • 530 sq. m of conference space
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
InterContinental Presidente Cozumel Resort Spa by IHG offers 221 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down duvets and premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films.

Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

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Property amenities

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: USD 28 for adults and USD 14 for children
  • 2 bars/lounges
  • 4 restaurants
  • Couples/private dining

Restaurants on site

  • Alfredo Di Roma Trattoria
  • El Caribeño
  • Faro Blanco
  • Le Cap Beach Club

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Beach club
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Personal motorised watercraft
  • Playground
  • Scuba diving
  • Shopping
  • Snorkelling
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5,709 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • On a private beach
  • On the bay
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Front entrance ramp
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • Banquet hall
  • Renovated entire property - September 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25 per accommodation, per night
The resort fee includes:
  • In-room bottled water
  • In-room coffee
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 28 for adults and from USD 14 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Property Registration Number 003-025-000674/2026

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cozumel Presidente InterContinental
Cozumel Presidente InterContinental Resort
InterContinental Cozumel Presidente
InterContinental Presidente Cozumel Resort
InterContinental Presidente Cozumel
Intercontinental Cozumel
Presidente InterContinental Cozumel
Presidente InterContinental Cozumel Resort
Cozumel Presidente
Presidente Resort Cozumel
El Presidente Cozumel
Presidente Intercontinental Cozumel Hotel Cozumel
Presidente Intercontinental Cozumel Resort And Spa
Presidente InterContinental Cozumel Resort Spa
InterContinental Presidente Cozumel Resort Spa
InterContinental Presidente Cozumel Resort Spa by IHG Hotel
InterContinental Presidente Cozumel Resort Spa an IHG Hotel
InterContinental Presidente Cozumel Resort Spa by IHG Cozumel

Frequently asked questions

What is the cancellation policy at InterContinental Presidente Cozumel Resort Spa by IHG?

InterContinental Presidente Cozumel Resort Spa by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Presidente Cozumel Resort Spa by IHG?

As of 7 Aug 2026, prices found for a 1-night stay for 2 adults at InterContinental Presidente Cozumel Resort Spa by IHG on 25 Aug 2026 start from AU$459, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Presidente Cozumel Resort Spa by IHG?

Yep, InterContinental Presidente Cozumel Resort Spa by IHG has a free self car park and free valet parking.

Are there any beaches close to InterContinental Presidente Cozumel Resort Spa by IHG?

The closest beach to InterContinental Presidente Cozumel Resort Spa by IHG is Playa del Carmen Main Beach (20.3 km).

Is there a spa on site at InterContinental Presidente Cozumel Resort Spa by IHG?

Yep, there is an onsite spa at InterContinental Presidente Cozumel Resort Spa by IHG. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does InterContinental Presidente Cozumel Resort Spa by IHG have a pool?

InterContinental Presidente Cozumel Resort Spa by IHG has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at InterContinental Presidente Cozumel Resort Spa by IHG?

InterContinental Presidente Cozumel Resort Spa by IHG features a private beach, 2 outdoor pools and a full-service spa. All guestrooms come with premium bedding and 24-hour room service.

What makes InterContinental Presidente Cozumel Resort Spa by IHG a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at InterContinental Presidente Cozumel Resort Spa by IHG.

Is InterContinental Presidente Cozumel Resort Spa by IHG family-friendly?

You bet! With amenities such as free supervised childcare and a playground, as well as childcare services and free infant beds in the guestrooms, it's no surprise that InterContinental Presidente Cozumel Resort Spa by IHG is a hit with families.

Does InterContinental Presidente Cozumel Resort Spa by IHG serve breakfast?

Yep, buffet breakfast is served daily from 7 AM to 11 AM.

Is there a free airport shuttle available at InterContinental Presidente Cozumel Resort Spa by IHG?

No, InterContinental Presidente Cozumel Resort Spa by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at InterContinental Presidente Cozumel Resort Spa by IHG?

Yep, you can grab a meal at InterContinental Presidente Cozumel Resort Spa by IHG's onsite restaurant that serves Italian cuisine.

What time are check-in & check-out at InterContinental Presidente Cozumel Resort Spa by IHG?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at InterContinental Presidente Cozumel Resort Spa by IHG?

Cats and dogs are welcome at InterContinental Presidente Cozumel Resort Spa by IHG, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 20 kg per pet.

InterContinental Presidente Cozumel Resort Spa by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 856 out of 1017 reviews
Rating 8 - Good. 101 out of 1017 reviews
Rating 6 - Okay. 38 out of 1017 reviews
Rating 4 - Poor. 14 out of 1017 reviews
Rating 2 - Terrible. 8 out of 1017 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay and restaurans are awesome. Beach area is awesome
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

margaret

Liked: Cleanliness, amenities, property conditions & facilities
Excellent food, wonderful staff, pristine facilities
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded expectations planning a return visit.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Jenni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful location. Kids club staff were so friendly and patient.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great staff
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
‘10/10 The food was great also The facility is great
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spacious rooms, great snorkel spot in front of the property, extensive shoreline, great views
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Nattha

Liked: Cleanliness, amenities, property conditions & facilities
Great staffs, room, restaurant, white sand beach and incredible snorkeling on site
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Presidente is by far the best hotel in Cozumel Scuba Du is the best diving company. Reliable, nice crew and good equipment. The boats are clean and in great shape.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Sam

Liked: Cleanliness, amenities, property conditions & facilities
Great resort.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort!! Our favorite was the cabanas! The beach front room and immediate access to the beach was great! Food and drinks were amazing. We will be back soon!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

KRISTIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great selection of restaurants, some had music. Great hot tub, access to snorkeling, many amenities
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Swaroop

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great location, good restaurants, awesome snorkeling. exceptional hotel staff.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch views. Fantastic food at the seafood and Italian restraunts. Best snorkeling and diving amenities on the island.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
Room was great, clean, beautiful view
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great place to do scuba diving.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
everything was phenomenal from the rooms to the staff
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Alissa

Liked: Cleanliness, amenities, property conditions & facilities
Excellent view, excellent service. Beautiful resort with snorkeling right off the beach!
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach, great food, excellent service. My happy place
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Julie Ann

Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel & rooms. Very helpful staff.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

MOYEEN

Liked: Cleanliness, amenities, property conditions & facilities
Service and staff, the resort is well decorated and maintained.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Jacob Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Staff was AMAZING!
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
This resort is absolutely incredible. We had such a wonderful time scuba diving for the week and enjoying the beautiful property, gorgeous turquoise ocean water, wonderful pool/hot tub and the four fantastic restaurants! The on-site scuba company, Scuba Du, was incredible and so seamless we just loved enjoying our breakfast by the sea, and then jumping on a boat for a wonderful day of diving cannot say enough wonderful things about this property. We cannot wait to visit again!
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Vladimiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location in Cozumel, Staff very friendly and attentive to the details. Facilities very clean and beach is just great. Far away the best hotel in Cozumel. We have more than 20 years visiting the hotel during our trips to Cozumel.
Stayed 4 nights in Feb 2026