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The Westin Cozumel

4.5 star property

Photo gallery for The Westin Cozumel

Lobby
On the beach, scuba diving, snorkelling
Lobby
Premium bedding, in-room safe, desk, blackout curtains
Studio Suite, 1 King Bed, Oceanfront

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is AU$320
includes taxes & fees
21 July - 22 July

Explore the area

View map
Carretera Costera Norte Km. 4.8, Cozumel, QROO
  • Place, Playa San Juan
    ‪4 min drive‬
  • Place, Chankanaab National Park
    ‪27 min drive‬
  • Place, Chankanaab Beach Adventure Park
    ‪28 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪12 min drive‬

Room options

View all photos for Classic Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout curtains

Classic Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(39 reviews)
  • Ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Queen Beds, Balcony

Classic Room, 2 Queen Beds, Balcony

Classic Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(34 reviews)
  • Ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed, Ocean View

Classic Room, 1 King Bed, Ocean View

Classic Room, 1 King Bed, Ocean View

8.2 out of 10
Very good
(34 reviews)
  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(7 reviews)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View

  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 Bedroom, Ocean View

LED TV, iPod dock

Junior Suite, 1 Bedroom, Ocean View

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 1 Bedroom, Ocean View

LED TV, iPod dock

Presidential Suite, 1 Bedroom, Ocean View

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 122 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed, Oceanfront

A bedroom with a large bed, a wooden dresser, a TV, and a view of the beach.

Studio Suite, 1 King Bed, Oceanfront

  • Ocean view
  • 82 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed, Oceanfront

Studio Suite, 1 King Bed, Oceanfront

Studio Suite, 1 King Bed, Oceanfront

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • 105 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Cozumel

A luxury stay in Cozumel awaits you at The Westin Cozumel. You'll be 5.3 km (3.3 mi) from Benito Juarez Park and 5.6 km (3.5 mi) from San Miguel Church. Highlights at this beachfront resort include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Zazil can include massages, body wraps and facials along with access to the sauna and steam room. The restaurant, Cuzamil, serves local and international cuisine and is open for dinner. Snack is the resort's own bar, serving drinks along with light fare. Spend the day at the beach and enjoy the on-site outdoor swimming pool, free kids' club and 24-hour gym. Business travelers can take advantage of meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a sauna and a snack bar/deli. Each morning buffet breakfast is served between 7 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and litter trays. There's also the convenience of free self parking. .Places within a 15-minute drive of this 4.5-property class Zona Hotelera Norte resort include Stingray Beach and Chankanaab National Park.
View more Resorts in CozumelOpens in a new window

What's nearby

  • Playa San Juan - 4 min drive - 2.1 km
  • San Miguel Church - 10 min drive - 6.4 km
  • Chankanaab National Park - 27 min drive - 17.4 km
  • Chankanaab Beach Adventure Park - 28 min drive - 17.4 km
  • Mr. Sancho's Beach Club - 38 min drive - 25.1 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 10 min drive

Restaurants

  • ‪Guido's - ‬6 min drive
  • ‪Melia Cozumel All Inclusive Golf & Beach Resort - ‬9 min walk
  • ‪El Cozumeleño Beach Resort - ‬6 min walk
  • ‪Las Gaviotas - ‬1 min walk
  • ‪El Cozumeleño El Cocal - ‬6 min walk

About this property

The Westin Cozumel

Some rates at The Westin Cozumel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

The Westin Cozumel offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. A 24-hour fitness centre, spa services, and a terrace are also featured at the luxury The Westin Cozumel. Free self parking is available.

This 4.5-star Cozumel resort is smoke free.

  • 152 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
The Westin Cozumel offers 152 accommodations, which are accessible via exterior corridors and feature a safe and free newspapers. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Zazil has massage/treatment rooms and outdoor treatment areas. Services include facials, body wraps, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11:00 AM for a fee: USD 31 per person
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cuzamil
  • El Cielo
  • Las Gaviotas
  • Snack

Things to do

  • 24-hour gym
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Scuba diving
  • Snorkelling
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible bathtub
  • Front entrance ramp
  • Grab bar near toilet (51 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (109 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (119 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LED TV
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter trays are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per night
  • Destination fee: USD 4 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 31 per person
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Westin Cozumel Resort
Westin Cozumel
The Westin Cozumel Resort
The Westin Cozumel Cozumel
The Westin Cozumel Resort Cozumel

Frequently asked questions

What is the cancellation policy at The Westin Cozumel?

The Westin Cozumel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Cozumel?

As of 27 June 2026, prices found for a 1-night stay for 2 adults at The Westin Cozumel on 21 July 2026 start from AU$320, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Cozumel?

Yep, The Westin Cozumel has a free self car park.

Are there any beaches close to The Westin Cozumel?

The closest beach to The Westin Cozumel is Playa del Carmen Main Beach (17.1 km).

Is there a spa on site at The Westin Cozumel?

Yep, Zazil is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, facials and body treatments.

Does The Westin Cozumel have a pool?

The Westin Cozumel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at The Westin Cozumel?

The Westin Cozumel features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes The Westin Cozumel a romantic place to stay?

Al fresco dining and romance packages, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Westin Cozumel.

Is The Westin Cozumel family-friendly?

You bet! With amenities such as a free children's club and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that The Westin Cozumel is a hit with families.

Does The Westin Cozumel serve breakfast?

Yep, buffet breakfast is served daily from 7 AM to 11:00 AM.

Is there a free airport shuttle available at The Westin Cozumel?

No, The Westin Cozumel does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Cozumel?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin Cozumel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Westin Cozumel?

Cats and dogs are welcome at The Westin Cozumel, with food and water bowls and litter trays on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 15 kg per pet.

The Westin Cozumel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 562 out of 952 reviews
Rating 8 - Good. 194 out of 952 reviews
Rating 6 - Okay. 105 out of 952 reviews
Rating 4 - Poor. 40 out of 952 reviews
Rating 2 - Terrible. 51 out of 952 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Dan

Liked: Property conditions & facilities
Great location, great place to relax.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Carie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic property in an idyllic location. The bay allowed for snorkeling right on site.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Tegan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, bed was comfortable, staff was very friendly and attentive
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

JIN RYUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View was great
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Juan Pablo

Liked: Cleanliness, amenities, property conditions & facilities
amazing beach, food was great,
Stayed 6 nights in Dec 2025
Verified

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
Ocean view at sunset was wonderful.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, wonderful snorkeling, great service
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Irene

Liked: Cleanliness, amenities, property conditions & facilities
The Westin Cozumel is a very lovely hotel that was clean, the layout easy to navigate and the staff efficient and very friendly. We loved the snorkeling right from the beach and saw some great sea life.
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, ocean front views! The staff was friendly and accommodating! Rooms could use some updating, but were clean! Would go again!
Small beach is a must!
Balcony photo
Roof top bar and pool
Sunset from roof top bar and pool.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Jan

Liked: Cleanliness, amenities, property conditions & facilities
FIrst class resort. Amazing views, amenities, very nice decor, staff was great
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Guillermo García Velarde

Best s
Stayed 4 nights in Feb 2026
Verified

8/10 Good

TOMOYO

Liked: Cleanliness, amenities, property conditions & facilities
The restaurant cuzamil required reservation and food is just OK.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities
Everything was great. Will be going back.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Brooke

Liked: Cleanliness, amenities, property conditions & facilities
The staff is always very helpful and polite. Clean, safe, and fun!
Stayed 7 nights in Jan 2026
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean was visible. I think for the money a balcony room is worth it.. great view.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
The people there are great, very good service
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

KAREN

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect from checking in to check out. The staff were spot on always there ready to help gracious polite. The view of the balcony to the ocean is like no other. We definitely will return.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Colleen

Liked: Cleanliness, amenities, property conditions & facilities
location
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Tifany

Liked: Cleanliness, property conditions & facilities
Our stay at this resort was fantastic! The grounds were beautiful, and the rooms were spacious, clean, and comfortable. The pool area was inviting and perfect for relaxing, and the lobby bar had amazing bartenders who made every drink and interaction enjoyable. While the resort has only two restaurants, both were excellent with delicious food. The staff overall was friendly and attentive, making our stay truly memorable. It’s a small resort but highly recommend for a relaxing and fun getaway!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Angelica Stach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and the hotel was clean and well maintained
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Laurie

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful beach front. Two stunning pools. Good restaurants although service very slow. Great snorkeling right off the beach. Absolutely loved it here.
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
I love the Westin Cozumel. But. They did not have any hot water when I was there this time. Didn’t tell us about it at check in and never got fixed.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Great!!!
Stayed 4 nights in Feb 2026
Verified

2/10 Terrible

Jamie

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The staff are very unfriendly, the food is terrible, and they don’t accommodate Marriott Titanium members with all the benefits other Westin hotels provide.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities
The view is amazing. The color of Caribbean Sea is dreamly blue. Room is clean & spacious。love the view of balcony. The view of water front restaurant is amazing. You can enjoy your meal while watching ppl snorkeling right in the water. Would love to stay again.
Stayed 2 nights in Jan 2026