Melia Cozumel All Inclusive

4.0 star property
Family-friendly beachfront location with 2 outdoor pools

Photo gallery for Melia Cozumel All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
Property video
Minibar, in-room safe, desk, iron/ironing board
Indoor wedding
42-inch plasma TV with satellite channels, TV, books

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • All-inclusive
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$472
includes taxes & fees
15 Jan - 16 Jan 2026

Explore the area

View map
Carretera Costera Norte KM 5.8, Cozumel, QROO, 77600
  • Place, Playa San Juan
    ‪14 min walk‬
  • Place, Isla Cozumel Biosphere Reserve
    ‪8 min drive‬
  • Place, Chankanaab National Park
    ‪19 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪11 min drive‬

Room options

Melia Ocean View

8.8 out of 10
Excellent
(88 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Plasma TV
Shower/bath combination
Eco-friendly toiletries
Deep-soaking bath
Private bathroom
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

The Level Royal Suite

9.2 out of 10
Wonderful
(22 reviews)

Highlights

Patio
Garden
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Plasma TV
Renovated in 2015
  • 53 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

The Level Grand Premium

9.0 out of 10
Wonderful
(47 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Plasma TV
Pillow-top bed
Deep-soaking bath
Eco-friendly toiletries
Hairdryer
  • 58 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Premium)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Shower/bath combination
Eco-friendly toiletries
Deep-soaking bath
  • 43 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Premium Suite, 1 Bedroom, Oceanfront

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Pillow-top bed
Separate bedroom
Shower/bath combination
Eco-friendly toiletries
Deep-soaking bath
  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Single Room Premium with Ocean View

  • 44 sq m
  • Ocean view
  • Sleeps 1

Single Room Premium with Ocean View

  • 51 sq m
  • Ocean view
  • Sleeps 1

Suite with Ocean View

  • 53 sq m
  • Ocean view
  • Sleeps 2

Room Superior with Ocean View

  • 58 sq m
  • Ocean view
  • Sleeps 4

Single Room Superior with Ocean View

  • 58 sq m
  • Ocean view
  • Sleeps 1

Suite Junior with Garden View

  • Sleeps 6

Single Suite Junior with Garden View

  • 85 sq m
  • Sleeps 1

The Level Family Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Shower/bath combination
Eco-friendly toiletries
Deep-soaking bath
Private bathroom
Rainfall showerhead
  • 86 sq m
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Melia Room Garden View (2+1)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Shower/bath combination
Eco-friendly toiletries
Deep-soaking bath
Private bathroom
Rainfall showerhead
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Melia Room Garden View (2+2)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Shower/bath combination
Eco-friendly toiletries
Deep-soaking bath
Private bathroom
Rainfall showerhead
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Melia Room Sea View (2+2)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Shower/bath combination
Eco-friendly toiletries
Deep-soaking bath
Private bathroom
Rainfall showerhead
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Melia Room Sea View (2+1)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Shower/bath combination
Eco-friendly toiletries
Deep-soaking bath
Private bathroom
Rainfall showerhead
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

The Level Grand Premium (2+2)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Shower/bath combination
Eco-friendly toiletries
Deep-soaking bath
Private bathroom
Rainfall showerhead
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

The Level Grand Premium (2+1)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Shower/bath combination
Eco-friendly toiletries
Deep-soaking bath
Private bathroom
Rainfall showerhead
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Premium Suite, 1 Bedroom, Oceanfront (2+2)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Shower/bath combination
Eco-friendly toiletries
Deep-soaking bath
Private bathroom
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 Bedroom, Oceanfront (2+1)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Shower/bath combination
Eco-friendly toiletries
Deep-soaking bath
Private bathroom
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

The Level Family Junior Suite (2+4)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Shower/bath combination
Eco-friendly toiletries
Deep-soaking bath
Private bathroom
Rainfall showerhead
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

The Level Family Junior Suite (2+2)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Shower/bath combination
Eco-friendly toiletries
Deep-soaking bath
Private bathroom
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

The Level Family Junior Suite (2+3)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Shower/bath combination
Eco-friendly toiletries
Deep-soaking bath
Private bathroom
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

Junior Suite (Premium 2+2)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Shower/bath combination
Eco-friendly toiletries
Deep-soaking bath
Private bathroom
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Suite (Premium 2+1)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Shower/bath combination
Eco-friendly toiletries
Deep-soaking bath
Private bathroom
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Melia Garden View

8.6 out of 10
Excellent
(76 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Plasma TV
Shower/bath combination
Eco-friendly toiletries
Deep-soaking bath
Private bathroom
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Room Standard with Garden View

  • 43 sq m
  • Sleeps 4

Single Room Standard with Garden View

  • 43 sq m
  • Sleeps 1

Room Standard with Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • Ocean view
  • Sleeps 4

Single Room Standard with Ocean View

  • 43 sq m
  • Ocean view
  • Sleeps 1

About the area

Cozumel

An all-inclusive stay in Cozumel awaits you at Melia Cozumel All Inclusive. You'll be 6.2 km (3.9 mi) from Museo de la Isla de Cozumel and 6.3 km (3.9 mi) from San Miguel Church. Highlights at this beachfront property include 4 restaurants, 2 outdoor swimming pools and 5 bars/lounges. .A relaxing visit to YHI Wellness Center can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. El Embarcadero Beach Bar is the property's own bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site 24-hour gym and outdoor tennis court. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. There's also the convenience of free self parking. .Sights within a 20-minute drive of this 4-property class Zona Hotelera Norte property include Stingray Beach and Chankanaab National Park.

What's nearby

  • Playa San Juan - 14 min walk - 1.2 km
  • Isla Cozumel Biosphere Reserve - 8 min drive - 5.3 km
  • Cozumel Maritime Terminal - 8 min drive - 7.1 km
  • Chankanaab National Park - 19 min drive - 17.7 km
  • Chankanaab Beach Adventure Park - 20 min drive - 17.7 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 11 min drive

Restaurants

  • ‪El Cozumeleño Beach Resort - ‬3 min walk
  • ‪Guido's - ‬6 min drive
  • ‪Melia Cozumel All Inclusive Golf & Beach Resort - ‬1 min walk
  • ‪La Monina Restaurante & Beach Club - ‬5 min drive
  • ‪Bajau - ‬6 min drive

About this property

Melia Cozumel All Inclusive

Family-friendly beachfront location with 2 outdoor pools
Melia Cozumel All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Bring your whole family to Melia Cozumel All Inclusive for summer fun including 2 outdoor swimming pools, mini golf and a children's pool.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a 24-hour fitness centre and a garden. Self parking is free.

This 4-star Cozumel property is smoke free.

  • 187 guestrooms or units
  • 12 levels
  • 3 buildings
  • 4 dining venues
  • 5 bars or lounges
  • 577 sq ft of conference space
  • 54 sq. m of conference space
  • Karaoke
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Melia Cozumel All Inclusive offers 187 air-conditioned accommodations with minibars and a safe. 42-inch plasma televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 4 restaurants
  • 5 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Embarcadero Beach Bar
  • El Isleño Swim Up Bar
  • Fish House
  • Mole
  • Mole Snack BAr

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Air hockey
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Books
  • Children's pool
  • Games
  • Karaoke
  • Kayaking
  • Mini golf
  • Outdoor tennis court
  • Snorkelling

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 577 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • 3 buildings
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch plasma TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: MXN 80 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa and Mastercard. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Melia All Inclusive Golf & Resort
Melia Cozumel All Inclusive Golf & Beach Resort
Melia Cozumel Golf Beach
Melia Cozumel All Inclusive Golf & Beach Hotel Cozumel
Melia Cozumel All Inclusive Golf And Beach Resort
Meliá Vacation Club Cozumel All Inclusive
Meliá Vacation Club All Inclusive
Meliá Vacation Club Cozumel
Meliá Golf All Inclusive
Meliá Cozumel Golf
Melia Cozumel All Inclusive Golf & Beach Hotel
Resort Melia Cozumel
Melia Cozumel All Inclusive Golf Beach Resort
Meliá Cozumel Golf All Inclusive All-inclusive property
Meliá Golf All Inclusive All-inclusive property
Melia Cozumel
Meliá Cozumel Golf All Inclusive
Melia Cozumel Golf All Inclusive
Melia Cozumel All Inclusive Cozumel
Melia Cozumel All Inclusive All-inclusive property
Melia Cozumel All Inclusive All-inclusive property Cozumel

Frequently asked questions

What is the cancellation policy at Melia Cozumel All Inclusive?

Melia Cozumel All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Melia Cozumel All Inclusive?

As of 24 Dec 2025, prices found for a 1-night stay for 2 adults at Melia Cozumel All Inclusive on 15 Jan 2026 start from AU$465.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Melia Cozumel All Inclusive?

Yep, Melia Cozumel All Inclusive has a free self car park.

Are there any beaches close to Melia Cozumel All Inclusive?

Yep, Melia Cozumel All Inclusive is a short 13-minute walk from Playa San Juan. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Melia Cozumel All Inclusive?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Melia Cozumel All Inclusive have a pool?

Yep, and guests love it! Melia Cozumel All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Melia Cozumel All Inclusive?

Melia Cozumel All Inclusive features 2 outdoor pools, 4 restaurants and 5 bars.

Is Melia Cozumel All Inclusive family-friendly?

You bet! With amenities such as a children's pool and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Melia Cozumel All Inclusive is a hit with families.

Is there a free airport shuttle available at Melia Cozumel All Inclusive?

No, Melia Cozumel All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Melia Cozumel All Inclusive?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Melia Cozumel All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Melia Cozumel All Inclusive?

No, only service animals are allowed.

Melia Cozumel All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 576 out of 1048 reviews
Rating 8 - Good. 284 out of 1048 reviews
Rating 6 - Okay. 116 out of 1048 reviews
Rating 4 - Poor. 54 out of 1048 reviews
Rating 2 - Terrible. 18 out of 1048 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

DANIEL, Doral

Stayed 3 nights in Sep 2025

6/10 Okay

Melisa

Stayed 8 nights in Sep 2025

8/10 Good

Luis

Stayed 4 nights in Sep 2025

10/10 Excellent

Cameron

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed this stay for a joint bachelor/bachelorette trip! It was a beautiful stay with very clean rooms. The only complaint I have is the staff seemed pretty non-existent & I wish the buffet had some more options especially for breakfast dining. Regardless, the resort is pretty well kept up, dinner spots were delicious & the drinks were great!
Stayed 4 nights in Jul 2025

10/10 Excellent

Julie Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, very clean, relaxing, awesom staff. Food in the buffet could have been better, so could the margaritas. We plan on visiting again!
Stayed 5 nights in Aug 2025

10/10 Excellent

Randall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would love to go back. Staff was great and always helpful. Facilities were nice and always clean. Loved Manuel always helpful and surprised my husband with a birthday cake and balloons in our room.
Stayed 9 nights in Aug 2025

10/10 Excellent

Carlos Eduardo

Stayed 4 nights in Jul 2025

10/10 Excellent

norma

Liked: Cleanliness, staff & service, amenities
Cleaning. The food flavors, nice staff
Stayed 4 nights in Aug 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Miguel De Jesus Alba

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Robert

Stayed 8 nights in Aug 2025

6/10 Okay

kim

Disliked: Cleanliness, room comfort

Mildew, poor air conditioning and service

The resort had good amenities for families, including 3 restaurants, kids pool and adult only pool, bars, indoor and outdoor activities, etc. we went as a couple for a week in August 2025 and we were disappointed to learn that one restaurant was not operating due to mosquitoes. This limited us to the main buffet restaurant and a restaurant where we could eat max 3 times during our stay and had to reserve specific evenings ahead for the week. The main buffet restaurant had poor climate control and was very hot during breakfast, lunch and dinner. Guests were looking for the coolest spots to sit, but the overall temperature was hot and sticky with loud fans trying to cool the place since the air conditioning was ineffective. The main concern was the smell in the rooms. A mixture of strong mildew and industrial cleaning products, which was unpleasant. The bedding felt damp and our clothes were also damp throughout our stay and smelled terrible upon return home. Nothing we have experienced before. The service overall was average with a few very friendly and helpful members of staff and a few most unfriendly and unhelpful - a mixed standard almost confusing they worked at the same resort. We made the most of our week by heading to the south part of the island where the beach was stunning and the waters were clear, which fortunately made for an enjoyable break.
Stayed 7 nights in Aug 2025

10/10 Excellent

charles, Sherrills Ford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. All the amenities we needed as a family. Will go back.
Stayed 7 nights in Jul 2025

8/10 Good

Hugo, West Babylon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Trinidad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay at this resort again. Excellent service in all aspects. Staff os 100% friendly and efficient.
Stayed 5 nights in Aug 2025

8/10 Good

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, staff was super friendly, food was good. The water was murky, not swimmable. Had to walk next door for clear water, but other than that, it was great
Stayed 7 nights in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2025

10/10 Excellent

Thomas

Stayed 7 nights in Apr 2025

10/10 Excellent

Folorunsho

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Annett

Travelled with family
Liked: Cleanliness, staff & service, amenities
It’s a small all inclusive resort. I’ve been to the Melia Cancun and Riviera Maya which is why I picked this resort for my visit to Cozumel. At first I was a bit dissapointed. It felt limited. The pools are small, limited bars, no beach service, small buffet area, only two reservation restaurants that were all booked but the longer we stayed I warmed up to it. The staff is very nice, found a nice beach area to the left of the resort. Very relaxing and family oriented .
Stayed 4 nights in Jul 2025

10/10 Excellent

CRISTINA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff & location
Stayed 2 nights in Jul 2025

10/10 Excellent

Will

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property and attentive staff. Good food and drinks. Couldn’t swim due to sargasso seaweed on the beach… LOTS of it. Otherwise great Eat a meal at La Langosta
Stayed 6 nights in Apr 2025

8/10 Good

Hazel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff. Property is in a nice location at the north end of the island. Lots of activities for kids and adults. Would definitely come back!
Stayed 7 nights in Jul 2025

10/10 Excellent

Easton Joseph

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2025

6/10 Okay

maida

Travelled with partner
Liked: Cleanliness, staff & service
We couldn’t use a beach for 2/3 of our stay, because of sea weed. They veer cleaning beach for 4 days, with 1 employee and smallest truck.
Stayed 8 nights in Apr 2025