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Aparthotel

Hacienda San Miguel Hotel & Suites

4.0 star property

Photo gallery for Hacienda San Miguel Hotel & Suites

Garden
Interior entrance
Studio, 1 Queen Bed
Front of property – evening/night
Studio, 2 Queen Beds | Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Outdoor space
  • Barbecue

Explore the area

View map
Calle 10 Norte #1500, Entre 5ta Av. Y Av. Rafael E Melgar, Cozumel, QROO, 77600
  • Place, Cozumel Museum
    ‪3 min walk‬
  • Place, Cozumel Maritime Terminal
    ‪8 min walk‬
  • Place, San Miguel Church
    ‪8 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪3 min drive‬

Room options

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds

Studio, 2 Queen Beds

  • Garden view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

  • Garden view
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed

Studio, 1 Queen Bed

  • Garden view
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Cozumel

Hacienda San Miguel Hotel & Suites places you in the centre of Cozumel, steps from Los Cinco Soles and within a short 5-minute stroll of Maya Heritage Monument. Highlights at this aparthotel include in-room kitchenettes and free WiFi. .Each apartment is individually decorated and features a TV with digital channels, along with a dining area, a private garden and a coffee/tea maker. Nice touches to enhance your stay include premium bedding, bathrobes and free toiletries. A kitchenette, a fridge and a safe are also available. .This smoke-free aparthotel offers free WiFi in public areas, concierge services and a library. Additionally, you'll find laundry facilities and a microwave in a common area. There's also free parking nearby, along with the convenience of car rentals on site. .Within a 20-minute drive of this 4-property class Colonia Centro aparthotel, attractions include Cozumel Maritime Terminal and Mr. Sancho's Beach Club.
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What's nearby

  • Los Cinco Soles - 2 min walk - 0.2 km
  • Cozumel Museum - 3 min walk - 0.3 km
  • Cozumel Maritime Terminal - 8 min walk - 0.7 km
  • Central Plaza - 8 min walk - 0.7 km
  • San Miguel Church - 8 min walk - 0.7 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 3 min drive

Restaurants

  • ‪Aqui + Ahora Café - ‬7 min walk
  • ‪Guido's - ‬3 min walk
  • ‪La Monina Restaurante & Beach Club - ‬6 min walk
  • ‪Bajau - ‬3 min walk
  • ‪La Inombrable - ‬6 min walk

About this property

Hacienda San Miguel Hotel & Suites

As a guest of Hacienda San Miguel Hotel & Suites, you'll find a library, a terrace, and barbecue grills. Public spaces have free WiFi. Hacienda San Miguel Hotel & Suites also features tour/ticket assistance, a garden, and a picnic area.

This 4-star Cozumel aparthotel is smoke free.

  • 1 building
  • 11 guestrooms or units
  • 2 levels
  • Built in 1999
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Hacienda San Miguel Hotel & Suites offers 11 air-conditioned accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Accommodation at this 4-star aparthotel has kitchenettes with fridges, separate dining areas and kitchenware and utensils. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

This Cozumel aparthotel provides complimentary wireless Internet access. Digital televisions are provided. Housekeeping is provided on a daily basis.

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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Massage

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 20 metres
  • Street parking available
  • Car hire

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Oven
  • Refrigerator
  • Shared microwave
  • Toaster
  • Water dispenser

Bedrooms

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 32-inch TV with digital channels
  • Library

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace
  • Yard

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Limited-hour front desk
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city centre
  • Near the airport
  • Near the ocean

Things to do

  • Bicycle rentals nearby
  • Scuba diving nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 11 units
  • 2 floors
  • Built in 1999
  • Garden
  • Individual decor
  • Individual furnishings
  • Water dispenser

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hacienda San Miguel Hotel & Suites

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Discover, debit cards and cash. Noise-free guestrooms cannot be guaranteed. The property is professionally cleaned.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hacienda San Miguel Cozumel
Hacienda San Miguel Hotel
Hacienda San Miguel Hotel Cozumel
Hotel Hacienda San Miguel
Miguel Hotel
Hacienda San Miguel
Hacienda San Miguel & Suites
Hacienda San Miguel Hotel Suites
Hacienda San Miguel Hotel & Suites Cozumel
Hacienda San Miguel Hotel & Suites Aparthotel
Hacienda San Miguel Hotel & Suites Aparthotel Cozumel

Frequently asked questions

What is the cancellation policy at Hacienda San Miguel Hotel & Suites?

Hacienda San Miguel Hotel & Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hacienda San Miguel Hotel & Suites?

The closest beach to Hacienda San Miguel Hotel & Suites is Playa del Carmen Main Beach (17.9 km).

Is there a free airport shuttle available at Hacienda San Miguel Hotel & Suites?

No, Hacienda San Miguel Hotel & Suites does not offer an airport shuttle service.

What time are check-in & check-out at Hacienda San Miguel Hotel & Suites?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hacienda San Miguel Hotel & Suites?

No, pets and service animals are not allowed.

Hacienda San Miguel Hotel & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 111 out of 204 reviews
Rating 8 - Good. 64 out of 204 reviews
Rating 6 - Okay. 21 out of 204 reviews
Rating 4 - Poor. 5 out of 204 reviews
Rating 2 - Terrible. 3 out of 204 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Angi

Liked: Cleanliness, room comfort

Super stay!

Adorable property, a block from the water. Loved having the kitchenette. Our host Roger was super friendly and helpful. We would absolutely stay here again!
Stayed 3 nights in Dec 2022

8/10 Good

Elena

Liked: Cleanliness
This a beautiful Hacienda .. very conveniently located, steps away from the busyness of downtown without being in the thick of it. A great restaurant (at the corner, facing the sea) for morning coffee & other meals, is steps away. While it’s location & its bones are great, very clean, lovely garden & attentive personnel … one can feel it’s need for a little attention …. For ex a shower curtain that doesn’t reach the floor makes an unimportant little mess … If one is sensitive to the volume of music, a nearby bar can test one’s patience. Luckily the island imposes relatively early closing times. Be that as it may, one may remember, Covid hit a lot of properties / business hard, except for big groups with deep pockets : most are getting back on their feet… Brenda, one of the welcoming team, is a gem, with precious knowledge & a generous spirit.

8/10 Good

Emily

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is a great place to stay in Cozumel. So pretty and literally just off the malecon. Quiet and comfortable.
Stayed 1 night in Jul 2022

10/10 Excellent

Jamie

Liked: Cleanliness, amenities, property conditions & facilities
At Hacienda San Miguel you feel like you're part of the family. The staff knew me by name even though I hadn't met all of them personally, and every time I walked by the front office the person would call out, "Welcome home!" The price, location, and amenities can't be beat!
Stayed 5 nights in Jul 2022

6/10 Okay

martha

Travelled with family

Ok for what you pay

The hotel is budget friendly and that's what you can expect. Mattress, linens, and towels are old. They turn off the air when you are out as to not incur expenses. There is no breakfast included. There for s no pool. It is 1 block from the beach which was the only good think. The service was great.
Stayed 7 nights in Jul 2022

10/10 Excellent

Anne, Raleigh

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I absolutely love this place! 5 minute walk to everywhere. Wonderful staff, beautiful garden, full kitchen & incredible pricing. My second year staying here. Will definitely return.
Stayed 4 nights in Jul 2022

8/10 Good

MARK

Travelled with family
Liked: Cleanliness, amenities
Rustic, a little noisy, but friendly and very close to everything in Cozumel. An extra charge for using credit cards also. I would do it again.
Stayed 1 night in Apr 2022

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place is exquisite. The only negative is that there is a restaurant behind the property that plays loud music late into the night but a set of ear plugs is all you need for that.
Stayed 4 nights in Mar 2022

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rustic, beautiful.
Stayed 1 night in Dec 2021

10/10 Excellent

Kulwadee

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice and warm feeling of Mexican style architecture for building and landscape. Room is clean and comfortable, AC, hot water work great. Kitchen with equipments are great for long stay. Location is not too far to walk to main Cozumel areas and staffs are very friendly. Recommended!!
Stayed 1 night in Dec 2021

10/10 Excellent

Gloria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff were friendly, and gave us a quick walk-thru of the room which was a nice touch. A very well-kept and clean heritage property located in a quiet area with very little traffic, but walking distance to the center and water. The bed was comfortable and soft, and hot water was available on-demand! We will be back!
Stayed 1 night in Dec 2021

8/10 Good

Juan

Liked: Cleanliness
Stayed 1 night in Nov 2021

10/10 Excellent

Jeffrey Dwight

Travelled with partner
Liked: Amenities, property conditions & facilities
I loved the small hacienda style of the room and property. All staff were very friendly and helpful when we had questions. Highly recommend if you want to stay in the downtown area.
Stayed 7 nights in Oct 2021

10/10 Excellent

irina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
San Miguel offers the traveler an excellent location very close to transportation and restaurants, but off the busy main street and therefore quiet and peaceful in its lovely bird-filled garden. Room was spacious with well equipped kitchen. Above all these positives is the exceptionally warm and helpful staff that genuinely treated us as individual humans rather than anonymous strangers just passing through. This alone was enough to make our stay at San Miguel so memorable. The only slight negative was erratic internet access.
Stayed 3 nights in Sep 2021

10/10 Excellent

Omar

Liked: Cleanliness, amenities, property conditions & facilities
Local flavor & local ownership. Close to everything but on a quiet street. Nice staff.
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This property is unique and charming. It is very close to the waters so you can go for a sunset stroll. The manager, and the housekeeping lady, Ms Maria are very friendly, kind and informative. They went above and beyond. I will be definitely back here. Rooms are very spacious and clean. Excellent stay!
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
This hotel is a jewel in paradise! The staff welcomed me like family, and were extremely helpful and friendly. The room was simple and had everything I needed, including a functional kitchenette, so I was able to shop at the grocery store and prepare meals myself. It is located just steps from the ocean and restaurants, as well as a short walk from the main square and the ferry pier. Some music could be heard at night from a nearby restaurant, but it normally finished by 23h00 and was very quiet after. When not out and about, it was the perfect refuge for sitting outside and admiring the beautiful courtyard. I will definitely stay there again!
Stayed 7 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lush green grounds.
Stayed 5 nights in Aug 2021

10/10 Excellent

Avigail

Stayed 5 nights in Aug 2021

10/10 Excellent

Steve

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful & convenient. Would definitely stay here again.
Stayed 4 nights in Jul 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Old and run-down. Could be a beautiful property with a little renovation. Huge gaps in the window for bugs to come in, no window coverings in the suites front room and poor fitting one in the bedroom. Stains on sheet, and walls in serious need of painting, cracked floor tiles, musky smell. Very dissapointed!
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
The hospitality was excellent, very informative, helpful, they made us feel at home, thank you for your kindness Gisela, Roger, Willy, and housekeeping lady my apologies but don’t remember her name:)
Stayed 6 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super clean, cute and affordable. Less than a block to the ocean.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2021