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Flamingo Hotel

3.0 star property
Hotel in Cozumel with rooftop terrace and 24-hour front desk

Photo gallery for Flamingo Hotel

Sundeck
Deluxe Suite, 1 King Bed, Balcony | Living area
Bar (on property)
Sundeck
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
The current price is AU$184
includes taxes & fees
8 July - 9 July

Explore the area

Map
Calle 6 Norte #81, Cozumel, QROO, 77600
  • Cozumel Museum
    ‪2 min walk‬
  • Cozumel Maritime Terminal
    ‪5 min walk‬
  • Punta Langosta Pier
    ‪14 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪3 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Balcony

Junior Suite, 1 King Bed, Balcony

Junior Suite, 1 King Bed, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Mini-fridge
Premium bedding
Pillow-top bed
Separate bedroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Courtyard Area

1 bedroom, premium bedding, pillow-top beds, minibar

Classic Room, 1 King Bed, Courtyard Area

Highlights

Air conditioning
Free rollaway/extra beds
Mini-fridge
Pillow-top bed
Ceiling fan
Premium bedding
Separate bedroom
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed

Standard Suite, 1 King Bed | Living area

Standard Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Kitchenette
Mini-fridge
Dining table
Premium bedding
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 1 King Bed, Balcony

Comfort Room, 1 King Bed, Balcony

Comfort Room, 1 King Bed, Balcony

Highlights

Balcony
Individually decorated
Air conditioning
Free rollaway/extra beds
Mini-fridge
Pillow-top bed
Ceiling fan
Premium bedding
  • 30 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Balcony

Deluxe Suite, 1 King Bed, Balcony | Living area

Deluxe Suite, 1 King Bed, Balcony

Highlights

Balcony
Separate sitting area
Individually decorated
Air conditioning
Free rollaway/extra beds
Mini-fridge
Premium bedding
Pillow-top bed
  • 60 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

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About the area

Cozumel

At Flamingo Hotel you'll be within steps of Cozumel Museum and Los Cinco Soles. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .The restaurant, Aqua, is open for breakfast. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning cooked-to-order breakfast is served between 7:00 AM and 10:00 AM. .Attractions within a 30-minute drive of this 3-property class Colonia Centro hotel include San Francisco Beach and Mr. Sancho's Beach Club.

What's nearby

  • Cozumel Museum - 2 min walk - 0.2 km
  • San Miguel Church - 3 min walk - 0.3 km
  • Cozumel Maritime Terminal - 5 min walk - 0.4 km
  • Central Plaza - 5 min walk - 0.4 km
  • Punta Langosta Pier - 14 min walk - 1.2 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 5 min drive

Restaurants

  • ‪Guido's - ‬2 min walk
  • ‪Aqui + Ahora Café - ‬3 min walk
  • ‪El Coctelito - ‬5 min walk
  • ‪La Inombrable - ‬2 min walk
  • ‪Bajau - ‬2 min walk

About this property

Flamingo Hotel

Hotel in Cozumel with rooftop terrace and 24-hour front desk
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a rooftop terrace, and multilingual staff are also featured at Flamingo Hotel. You'll have access to the health club at a partner property.

This 3-star Cozumel hotel is smoke free.

  • 1 building
  • 20 guestrooms or units
  • 3 levels
  • Built in 1986
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Flamingo Hotel offers 20 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Rollaway/extra beds (complimentary) are also available. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: MXN 100 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Aqua

Things to do

  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Couples treatment rooms

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 275 per pet, per night (maximum MXN 1100 per stay), plus a one-time cleaning fee of MXN 275
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 100 per person
  • Pet fee: MXN 275 per pet, per night (maximum MXN 1100 per stay) plus a one-off MXN 275 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Flamingo Cozumel
Flamingo Hotel Cozumel
Hotel Flamingo
Flamingo Hotel Hotel
Flamingo Hotel Cozumel
Flamingo Hotel Hotel Cozumel

Frequently asked questions

What is the cancellation policy at Flamingo Hotel?

Flamingo Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Flamingo Hotel?

As of 18 June 2025, prices found for a 1-night stay for 2 adults at Flamingo Hotel on 8 July 2025 start from AU$183.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Flamingo Hotel?

Yep, Flamingo Hotel is a short 6-minute walk from Punta Morena. Fun beach activities include snorkelling, scuba diving and windsurfing.

Does Flamingo Hotel have a pool?

Flamingo Hotel has an outdoor pool.

What makes Flamingo Hotel a romantic place to stay?

Couples spa treatments and garden-view dining, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Flamingo Hotel.

Is Flamingo Hotel family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free extra beds in the guestrooms, it's no surprise that Flamingo Hotel is a hit with families.

Does Flamingo Hotel serve breakfast?

Sure does, cooked-to-order breakfast is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Flamingo Hotel?

No, Flamingo Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Flamingo Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Flamingo Hotel?

Check-in begins at 2:30 PM. Check-out time is 11:30 AM.

Flamingo Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 179 out of 344 reviews
Rating 8 - Good. 118 out of 344 reviews
Rating 6 - Okay. 29 out of 344 reviews
Rating 4 - Poor. 11 out of 344 reviews
Rating 2 - Terrible. 7 out of 344 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and great staff!
Stayed 6 nights in Mar 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean.
Stayed 1 night in Mar 2025

6/10 Okay

Lisa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
No hot water for shower, no tv, bar not open
Stayed 3 nights in Mar 2025

10/10 Excellent

Kristina

Travelled with family
Liked: Staff & service, property conditions & facilities
The owner Tom went above and beyond! We had a small situation at check in (we had changed our reservation last minute) but Tom was able to help correct it and we were incredibly happy and grateful! We even walked us around and showed us a couple places to eat and helped us rent a car. The complimentary breakfast was more than expected and very fresh. We look forward to returning soon 😁
Stayed 1 night in Mar 2025

10/10 Excellent

Tabatha, Tyler

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! So easy to walk to restaurants!
Stayed 3 nights in Feb 2025

8/10 Good

Janette, Camp Hill

Travelled with partner
Liked: Cleanliness, staff & service
We loved the size of the hotel. The location was great and the pool is not big, but sufficient. The staffing was a bit sparce, but luckily we did not need much, so it really did not pose a problem. I will definitely stay here again.It is very close to the heart of San Miguel where you can do the touristy thing or go to the restaurants more visited by the locals.
Stayed 5 nights in Feb 2025

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at the Flamingo Hotel. We’ll definitely be back!
Stayed 5 nights in Feb 2025

10/10 Excellent

DRAGOS NICOLAE

Liked: Cleanliness, staff & service, amenities
The location is good, easy access to the beach, downtown, bank, superstore. Oscar, the manager is nice, he is trying his best to accommodate. Rooms are nice, quiet area, staff is nice. Be prepared for no TV in the room, wifi internet works only some times, water is city so sometimes can be off, owner did a good job with renovation, hopefully it will be finished soon!
Stayed 7 nights in Feb 2025

10/10 Excellent

Paula

I enjoyed my stay! I would choose this hotel again!
Stayed 3 nights in Jan 2025

4/10 Poor

Randy

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff is super nice but the place is very misrepresented online. When I asked ahead of time about parking I was told there is parking “right across street” not the case. 15 min walk to parking. Says it has “common area TV….it does by the TV hasn’t worked in months. The room has 3 ceiling fans, two of which do not have blades in them….open wires sticking out of ceiling. Takes 10 minutes of running the water to get any hot water….and it’s not hot. Never felt unsafe but the place is just not that great. WIFI constantly kicked me offline which made it impossible for me to work. Lots of potential but the owner appears to be unwilling to invest into making it nicer.
Stayed 5 nights in Feb 2025

8/10 Good

Tammy, Spotsylvania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is wonderful, fixed issues promptly. Excellent breakfast made to order by wonderful lady. Room was large and clean. Air conditioning worked perfectly. Water was out in whole hotel and within a few hours they had service man there and issue was resolved. Hot water was just warm not a steaming shower, but it got the job done. The rooftop area was nice with a couple of lounge chairs and a small pool that was immaculately clean. Area around hotel has many restaurants nearby all within a 20 minute walk. Traveled as a single woman and never felt unsafe walking in town after sunset. I would rerun without hesitation.
Stayed 3 nights in Feb 2025

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great 4 day stay at the Flamingo. The room was large and had lots of closet space. The housekeeping was great with fresh towels daily and the beds made perfectly. The staff was friendly and efficient. Thevowner was very helpful with anything we had questions about and visited with the guests so it felt very nice. It felt more like a bed and breakfast than a hotel as the guests all visited with each other and gave us suggestions of places to see or eat. The location was easy walking distance to the ferry and shopping and good restaurants. I would definitely stay here again.
Stayed 4 nights in Feb 2025

8/10 Good

Kim, Grand Rapids

Stayed 9 nights in Feb 2025

6/10 Okay

April

Liked: Cleanliness, staff & service, room comfort

Good, but not great.

This is a tricky review to write. Our room featured some nice decorative touches like new bathroom fixtures and a great ceiling fan. However, the room was lacking in some other areas: no coffee maker, no water bottles to get us started, no full length mirror, no drinking glasses and no places to dry towels and swimsuits, the over head light fixtures did not work so we made do with two side table lamps. There was no television and the internet was week in our room. The pool area was underwhelming and small, but had a great panorama view. Parking is street only and yes we did get a parking ticket. We had quite the adventure paying it at the government center. The upside is that the morning staff were friendly and made a great breakfast. The location is great, there are several really great restaraunts within feet of the hotel. The Maple Bakery is awesome. We felt safe in the neighborhood. Expect a little noise at night. All in all we spent this part of our trip out and about so it was okay that it was lacking in some ways.
Stayed 3 nights in Feb 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at the Flamingo Hotel in Cozumel! The staff (Thomas/Oscar/others) were incredibly friendly and welcoming, making us feel right at home. Our room was clean, comfortable, and had a charming touch that added to the relaxing island vibe. The location was perfect—just a short walk to the waterfront and inside the Centro area. We especially enjoyed the rooftop terrace and delicious breakfast each morning. Overall, a wonderful experience, and we would definitely stay here again (joe &sato)
Stayed 5 nights in Jan 2025

8/10 Good

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Flamingo was a lovely way to experience Cozumel! We stayed in 2 different rooms. I highly recommend the suite, it’s lovely & the bed is super comfy. There is a lovely bar that is unused at this time, hopefully they get it going in the future. It’s a short safe walk to restaurants & cabs, and the staff is very friendly.
Stayed 6 nights in Jan 2025

4/10 Poor

Dean

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We stayed at the Flamingo for 5 nights. Positives; king bed was very comfortable in the courtyard hotel room. Breakfast was good. Location excellent. Close to ferry, shops and restaurants. Negatives: No chairs to sit on in our room. Towels were worn out. Pool towels had holes and stains. The chaise lounge chairs that are in photos of rooftop deck did not exist.. We asked about them and the owner shrugged his shoulders and said no lounge chairs available. Bar is rarely open. Bring your own drinks. No drinking glasses in room. Hotel is not locked at night so not very secure. No one to check us in when we arrived at 7:30 pm. No TV and, No safe as advertised. Cold/luke warm showers every day. Photos are deceptive of the property. We thought we picked a nice place but it was below average at best!
Stayed 5 nights in Jan 2025

8/10 Good

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Nora Caitlin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at the Flamingo! The staff was very friendly and helpful. We prefer smaller, chill hotels with easy walking access to town and places to eat -- the Flamingo was perfect for that. Far enough from cruise ship craziness but still a very easy walk to many great restaurant options, a great car/scooter rental place, and the central square (shout out to Crazy King Burrito, Guisados, and HTL Rental!). There's also small pool on the roof which we didn't use - best for adults and older children who want a quick dip. Would definitely stay here again.
Stayed 5 nights in Jan 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our host could not be any more accommodating during the check inn process.
Stayed 1 night in Jan 2025

8/10 Good

Matthew Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for a stay in Cozumel. The hotel itself is nice, modern rooms, very comfortable bed/pillow. The suites are very spacious and perfect for a long stay. The staff are very welcoming, friendly, and kind. The daily breakfast is also delicious, definitely a nice aspect to staying here. Relatively quiet property. The rooftop needs a bit of repair, but overall beautiful, nice pool for relaxing, and view of the ocean for sunset. Excellent location, very walkable, with tons of restaurants and bars nearby. I would stay here again if I returned to Cozumel.
Stayed 10 nights in Dec 2024

6/10 Okay

Danielle

Disliked: Staff & service
Stayed 7 nights in Dec 2024

10/10 Excellent

Greg, Sacramento

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only had a single night here at the Flamigo Hotel as we were headed to Tulum the next day, but we were very happy with our stay. We received a free room upgrade and found the room to be very comfortable and nice. Breakfast was included. The hotel was clean and the salt at were all very nice and accommodating. The location is very central to Centro and made walking very easy. We’d happily stay here again on another visit.
Stayed 1 night in Dec 2024

8/10 Good

Jason

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location to get to restaurants and shopping.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kathryn Mary

Stayed 8 nights in Dec 2024