See all properties
Save

Dreams Cozumel Cape Resort & Spa - All Inclusive

4.0 star property
On private beach with outdoor pool, near Mr. Sancho's Beach Club

Photo gallery for Dreams Cozumel Cape Resort & Spa - All Inclusive

View from room
Suite, 1 King Bed, Ocean View (Master) | Terrace/patio
Family Suite (Preferred Club)
Reception
Suite, 1 King Bed, Ocean View (Master) | Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • On private beach
  • Bar
  • Room service
  • Pool
The current price is AU$549
includes taxes & fees
2 July - 3 July

Explore the area

Map
Carretera Costera Sur Km 12.9, Zona Hotelera Sur, Cozumel, QROO, 77600
  • Paradise Beach
    ‪13 min walk‬
  • Mr. Sancho's Beach Club
    ‪2 min drive‬
  • Playa Mia Grand Beach and Water Park
    ‪2 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪19 min drive‬

Room options

View all photos for Junior Suite, 2 Double Beds, Pool View (Preferred Club - Swim Out)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Double Beds, Pool View (Preferred Club - Swim Out)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Sofa bed - single
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Pool View (Preferred Club - Swim Out)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Pool View (Preferred Club - Swim Out)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Sofa bed - single
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Beachfront (Preferred Club - Swim Out)

Junior Suite, 1 King Bed, Beachfront (Preferred Club - Swim Out)

Junior Suite, 1 King Bed, Beachfront (Preferred Club - Swim Out)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Sofa bed - single
Blackout curtains
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite (Preferred Club)

Family Suite (Preferred Club)

Family Suite (Preferred Club)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Sofa bed - single
Blackout curtains
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Ocean View (Preferred Club)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Double Beds, Ocean View (Preferred Club)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Sofa bed - single
Blackout curtains
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Oceanfront (Preferred Club)

Junior Suite, 2 Double Beds, Oceanfront (Preferred Club)

Junior Suite, 2 Double Beds, Oceanfront (Preferred Club)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Sofa bed - single
Blackout curtains
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds (Preferred Club - Tropical View)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Double Beds (Preferred Club - Tropical View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Sofa bed - single
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Pool View (Preferred Club)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Double Beds, Pool View (Preferred Club)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Sofa bed - single
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Oceanfront (Preferred Club)

Junior Suite, 1 King Bed, Oceanfront (Preferred Club)

Junior Suite, 1 King Bed, Oceanfront (Preferred Club)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Sofa bed - single
Blackout curtains
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Pool View (Preferred Club)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Pool View (Preferred Club)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Sofa bed - single
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Junior Suite King

Preferred Club Junior Suite King

Preferred Club Junior Suite King

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Sofa bed - single
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View (Preferred Club)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Ocean View (Preferred Club)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Sofa bed - single
Blackout curtains
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (Master)

Suite, 1 King Bed, Ocean View (Master)

Suite, 1 King Bed, Ocean View (Master)

Highlights

Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Sofa bed - single
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Beachfront (Preferred Club - Swim Out)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Double Beds, Beachfront (Preferred Club - Swim Out)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Sofa bed - single
Blackout curtains
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Suite Junior With Pool View

Beach

Quadruple Suite Junior With Pool View

  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Double Suite Junior With Sea View

Minibar, in-room safe, individually decorated, individually furnished

Double Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior With Sea View

Minibar, in-room safe, individually decorated, individually furnished

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Junior

Minibar, in-room safe, individually decorated, individually furnished

Suite Junior

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Junior With Pool View

Minibar, in-room safe, individually decorated, individually furnished

Suite Junior With Pool View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Junior With Sea View

Minibar, in-room safe, individually decorated, individually furnished

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Double Suite Junior With Pool View

Minibar, in-room safe, individually decorated, individually furnished

Double Suite Junior With Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Suite Junior With Beach View

Minibar, in-room safe, individually decorated, individually furnished

Double Suite Junior With Beach View

  • Beach view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior With Beach View

Minibar, in-room safe, individually decorated, individually furnished

Suite Junior With Beach View

  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Master With Sea View

Minibar, in-room safe, individually decorated, individually furnished

Suite Master With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Junior With Pool View

Minibar, in-room safe, individually decorated, individually furnished

Suite Junior With Pool View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Suite Junior With View

Minibar, in-room safe, individually decorated, individually furnished

Double Suite Junior With View

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Suite Junior With Sea View

Minibar, in-room safe, individually decorated, individually furnished

Double Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Suite Junior With Pool View

Minibar, in-room safe, individually decorated, individually furnished

Double Suite Junior With Pool View

  • Sleeps 4
  • 2 Double Beds

You may also like

Ad
Front of property - evening/night

Hotel B Cozumel

Zona Hotelera Norte
  • Pool
  • Hot tub
  • Breakfast included
  • Spa
4.2 out of 5, Very good, 989 reviews
The price is AU$226
includes taxes & fees
18 June - 19 June
Hotel B Cozumel

About the area

Cozumel

An all-inclusive stay in Cozumel awaits you at Dreams Cozumel Cape Resort & Spa - All Inclusive. Within a 5-minute stroll you'll find Paradise Beach and Mr. Sancho's Beach Club within a 20-minute walk. Highlights at this beachfront property include 4 restaurants, 2 beach bars and a full-service spa. .A day of pampering can include hot stone massages and body wraps along with hydrotherapy and mani/pedis. With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach and enjoy the on-site outdoor swimming pool, free kids' club and gym. Plus you'll find free Wi-Fi in public areas, a conference centre and a coffee shop/cafe. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4-property class Cozumel property include San Francisco Beach and Playa Mia Grand Beach and Water Park.

What's nearby

  • Paradise Beach - 13 min walk - 1.1 km
  • Mr. Sancho's Beach Club - 2 min drive - 1.8 km
  • Playa Mia Grand Beach and Water Park - 2 min drive - 2.2 km
  • San Francisco Beach - 6 min drive - 5.0 km
  • Chankanaab Beach Adventure Park - 8 min drive - 7.3 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 24 min drive

Restaurants

  • ‪Mr. Sanchos - ‬3 min drive
  • ‪Playa Uvas - ‬11 min drive
  • ‪Topaz Restaurant - ‬4 min drive
  • ‪Occidental Grand Beach - ‬6 min drive
  • ‪Manatees Swim Up Bar - ‬8 min walk

About this property

Dreams Cozumel Cape Resort & Spa - All Inclusive

On private beach with outdoor pool, near Mr. Sancho's Beach Club
Dreams Cozumel Cape Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Dreams Cozumel Cape Resort & Spa - All Inclusive such as a complimentary children's club and an outdoor pool.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 2 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a fitness centre and a garden. Free self parking is available.

This 4-star Cozumel property is smoke free.

  • 154 guestrooms or units
  • 4 levels
  • 4 buildings
  • 4 dining venues
  • 2 bars on the beach
  • 2 bars or lounges
  • Built in 2022
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • No smoking on site
  • Bar by the pool
Dreams Cozumel Cape Resort & Spa - All Inclusive offers 154 air-conditioned accommodations with a safe and complimentary slippers. This individually decorated and furnished accommodation includes single sofa beds. 55-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a shower with a rainfall showerhead, and hairdryers. Additionally, rooms include an iron/ironing board and blackout curtains. Rollaway/extra beds (complimentary) are also available. Housekeeping is provided on a daily basis.
The on-site spa has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including hydrotherapy.

Languages

English, Spanish

Similar properties

3 outdoor pools, pool loungers

Secrets Aura Cozumel - Adults Only - All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Parking included
3.4 out of 5, 1,162 reviews
The price is AU$486
includes taxes & fees
6 July - 7 July
Secrets Aura Cozumel - Adults Only - All Inclusive

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 2 beach bars
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Snorkelling
  • Yoga classes

Family friendly

  • Free children's club
  • Free rollaway/extra bed
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre

Outdoors

  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Pool loungers

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 4 buildings
  • 4 floors
  • Built in 2022
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Single sofa bed

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dreams Cozumel Cape Resort Spa All Inclusive
Dreams Cozumel Cape Resort & Spa - All Inclusive Cozumel

Frequently asked questions

What is the cancellation policy at Dreams Cozumel Cape Resort & Spa - All Inclusive?

Dreams Cozumel Cape Resort & Spa - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dreams Cozumel Cape Resort & Spa - All Inclusive?

As of 12 June 2025, prices found for a 1-night stay for 2 adults at Dreams Cozumel Cape Resort & Spa - All Inclusive on 2 July 2025 start from AU$549.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Dreams Cozumel Cape Resort & Spa - All Inclusive?

Yep, Dreams Cozumel Cape Resort & Spa - All Inclusive has a free self car park.

Are there any beaches close to Dreams Cozumel Cape Resort & Spa - All Inclusive?

Yep, Dreams Cozumel Cape Resort & Spa - All Inclusive is a short 4-minute walk from Paradise Beach. Fun beach activities include snorkelling.

Is there a spa on site at Dreams Cozumel Cape Resort & Spa - All Inclusive?

Yep, there is an onsite spa at Dreams Cozumel Cape Resort & Spa - All Inclusive. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Dreams Cozumel Cape Resort & Spa - All Inclusive have a pool?

Dreams Cozumel Cape Resort & Spa - All Inclusive has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Dreams Cozumel Cape Resort & Spa - All Inclusive?

Dreams Cozumel Cape Resort & Spa - All Inclusive features a private beach, 2 beach bars and a full-service spa.

What makes Dreams Cozumel Cape Resort & Spa - All Inclusive a romantic place to stay?

Couples spa treatments and a private beach, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Dreams Cozumel Cape Resort & Spa - All Inclusive.

Is Dreams Cozumel Cape Resort & Spa - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a private beach, as well as free extra beds in the guestrooms, it's no surprise that Dreams Cozumel Cape Resort & Spa - All Inclusive is a hit with families.

Is there a free airport shuttle available at Dreams Cozumel Cape Resort & Spa - All Inclusive?

No, Dreams Cozumel Cape Resort & Spa - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Dreams Cozumel Cape Resort & Spa - All Inclusive?

Relax with a coldie at the 2 beach bars or 2 lounge bars, and grab a meal at Dreams Cozumel Cape Resort & Spa - All Inclusive's 4 restaurants.

What time are check-in & check-out at Dreams Cozumel Cape Resort & Spa - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Dreams Cozumel Cape Resort & Spa - All Inclusive?

No, only service animals are allowed.

Dreams Cozumel Cape Resort & Spa - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 152 out of 332 reviews
Rating 8 - Good. 62 out of 332 reviews
Rating 6 - Okay. 57 out of 332 reviews
Rating 4 - Poor. 37 out of 332 reviews
Rating 2 - Terrible. 24 out of 332 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kaitryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The island is small, safe, and beautiful with the best beaches we’ve ever seen.
Stayed 7 nights in Mar 2025

10/10 Excellent

mark, any

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel, staff was extremely attentive and hard working. food was very very good and by staying at Dreams gave us unlimited options for dinners
Stayed 4 nights in Mar 2025

10/10 Excellent

Melissa Caroline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful! Access to Sunscape and Secrets facilities is a big bonus!
Stayed 7 nights in Feb 2025

8/10 Good

Rehana

Stayed 6 nights in Feb 2025

6/10 Okay

Colleen

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The staff was helpful and wonderful to be around. The resort is all inclusive, the food at every restaurant was terrible, seemed as if everything was microwaved from Costco. After the 2nd night of our stay, we would take taxi to downtown to dine off property. Housekeeping would only refresh items if requested- needed to ask for the basics like more toilet paper. Each morning of our stay, pool towels were unavailable and when stocked, limit one per person. The pool and beach furniture were old, uncomfortable and covered in mold. Not enough pool/beach furniture for the guests. To obtain a chair, you needed to get it before 7am or you would not have a place to relax. Public restrooms had doors that didn’t close and needed to be better serviced. For the cost of what I paid per night, I was expecting higher quality food and better amenities.
Stayed 5 nights in Feb 2025

8/10 Good

Margaret Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dreams is located on a beautiful beach and the property itself is quite attractive. The staff goes out of its way to cater to the guests in every way and seems to genuinely enjoy pleasing people. Food options are varied, especially with the ability to access the restaurants at Secrets. My biggest objection was the caliber of many of the clientele, who were loud, obnoxious and yelled obscenities as you would expect at a frat party or Spring Break. The young children have an excuse for wailing, but the adults don’t. I’m not sure what the management could do to discourage this behavior without alienating the guests. The other issue concerned the process for staking out the limited beach chairs. I went down every morning, sometimes as early as 6 am, to place towels on seaside beach chairs. I later learned, the hard way, that unless the towel had a personal item on it, the staff would remove the towel. This was never explained to me and caused disappointment and friction with other guests.
Stayed 7 nights in Feb 2025

6/10 Okay

Heather Anne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My fiancé and I stayed five days for the first time and looking for a wedding ceremony venue as well. The staff were friendly and accommodating. I HIGHLY recommend Palancar Dive shop next door as we went scuba diving which I am certified but was my fiancé’s first time. Best experience I’ve ever had at a dive shop. The food was good in certain spots ( Italian place at Dreams was excellent… HOWEVER they close many restaurants early which floods other restaurants. My advice is go to a restaurant before you’re very hungry because many places we waited over an hour ( especially sea food restaurant). I had a horrible experience with taxis there… not really Dreams fault but they do let those guys on their property to take tourists so really it is a representation of their company. Taxi dropped us off in a remote location and took off. We were suppose to go to a ranch for horse back riding and they took us to wrong place. Quite the adventure. Overall was paradise the pictures don’t do it justice. The only reason I did not rate as excellent is because they closed down many things all the time. Not sure I’d say was the best hotel I’ve stayed at but the staff were AMAZING . For those that do not know the entire place is smoke free ( they do enforce it) and there are only two far spread spots you can smoke between three connected properties. My fiancé enjoys occasional cigar so was not a huge deal for us but some in my family smoke. Thank you for an enjoyable week Dreams! We enjoyed :-)
Stayed 4 nights in Feb 2025

2/10 Terrible

Smail, Atlantic Highlands

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Kazbek

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time! Friendly stuff and good restaurants.
Stayed 9 nights in Feb 2025

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at Dreams we could eat at Secret and Sunscape resorts. The food was excellent presentation,variety and good. Only struggle was getting lounging chairs by ocean. Very few with umbrellas. The bed in the room was bad. Overall great vacation.
Stayed 8 nights in Feb 2025

10/10 Excellent

Deborah

Stayed 7 nights in Feb 2025

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that there was a walking trail along the beach

4/10 Poor

Lynn Carey

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty property. Food quality poor compared to other Dreams properties that we have visited. Getting clean bath linens was like pulling teeth! I would not return.
Stayed 5 nights in Jan 2025

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt completely safe here, the entire staff, even the gentleman mowing, were so nice and friendly. A lot of choices of where to eat, did not wait more than 30 minutes and never were turned down because they were closed. Only bad thing is there are not enough chairs during the day! Everyone is saving chairs and even though we paid to bring the privilege area, we never once sat there during the day. Beach bar service is not easy to find, or nonexistent when you are sitting so far away from the bars. The entertainment was hard to figure out what and where it was at. We missed the fire show entirely and we had asked 2 different workers what the entertainment was and they didn’t know. This is our 3rd trip to this resort, will be back.😎

10/10 Excellent

Karen, Batsvia

Stayed 7 nights in Feb 2025

8/10 Good

Carla

Stayed 3 nights in Jan 2025

10/10 Excellent

Sharla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This review is sooo long overdue however.... Last February we stayed at Dreams Cozumel Cape Resort & Spa , and the experience was so memorable that I still feel compelled to share my thoughts. From the moment we arrived, the resort's breathtaking views, impeccable service, and relaxing atmosphere made our trip unforgettable. A special shoutout to Oswaldo, Carlos, and Armando who worked in the main dining area—(after a year, i still remembered them) three staff members who truly went above and beyond to make our stay exceptional. They were incredibly attentive , professional and always had a warm smile. We traveled with our 1 year old & they attended to all our requests in regards to his needs. Their hospitality made all the difference. The food, drinks, and amenities at Dreams Cozumel were all great, but it was the staff’s dedication that set this resort apart. In a week we are traveling to Mexico again & the only reason that we are not staying here is because we want to see more of the country! Truly a great resort!
Stayed 4 nights in Feb 2024

6/10 Okay

EWA JOLITA

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Beach was nice but a lot of rocks.I have swim up room but was there 2 times because water was freezing, also in the swimming pool. Food in restaurants was great but breakfast buffet and buffet was terrible. Staff was nice. I like amenities with Haydi like aerobic in pool and volleyball on the beach.
Stayed 7 nights in Jan 2025

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We love this resort. We have stayed at Secrets and Dreams at this location. We love how quaint and close restaurants, pools, and activities are soooo close to the beach!! A beautiful view no matter where you are in these properties!
Stayed 5 nights in Jan 2025

6/10 Okay

gary j

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
My room wasn't cleaned our 1st day. Glass in the bathroom was dirty from day one. Not much intertainment during the day. Beds were comfortable. Food was ok. Glad we could go to Secrets and Sunscape.
Stayed 7 nights in Jan 2025

8/10 Good

Deon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2025

6/10 Okay

Jennifer

Stayed 7 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness
Stayed 4 nights in Jan 2025

8/10 Good

Anabela

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their customer service is amazing hands-down !! Miguel was one of our favorites with Juan by the pool side !! Coochie Coochie drinks for days hahah Raul made things right for us after knowing for 2 days we didn’t get our complementary bottles in our room. You the man & need to put him at front desk :) Angel was the best for breakfast time. Make sure you go see them at your stay and tip them all well!!! Well deserved for sure & because of them we will be back for service wise . The only thing I can say was disappointed about the resort is that the French restaurant was always closed three days in a row on the days that we call primetime “weekends” food around the restaurants could use more seasonings and real steak .Could use more shows / entertainment at night time as well .The weather was beautiful and scenery around the resort. Felt safe at all times and that’s excellent as they love to say 😉Thank you for our stay & till next time !!
Stayed 4 nights in Jan 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at the Dreams twice and highly recommend it the food is superior to most all other all inclusive resorts and the views and beach area are amazing. Highly recommend the suite rooms with a water view. The Clearwater is fantastic for viewing fish along with a morning swim to get your exercise in before eating and drinking the day away with beautiful views of the crystal blue Caribbean water.
Stayed 6 nights in Dec 2024