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Ruby Room

2.5 star property
Hotel in Chicago, near United Center

Choose dates to view prices

Photo gallery for Ruby Room

Premium bedding, pillow-top beds, desk, free WiFi
Garden Suite | Garden
Premium bedding, pillow-top beds, desk, free WiFi
Shower, hair dryer, towels
Premium bedding, pillow-top beds, desk, free WiFi
Reviews
7.8

Good

Popular amenities

  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi

Your area essentials

Map
1745 W Division St, Chicago, IL, 60622
  • Popular LocationThe Salt Shed16 min walk
  • Popular LocationUnited Center3 min drive
  • Popular LocationChicago Riverwalk5 min drive
  • AirportChicago, IL (DPA-Dupage)59 min drive

Room options

View all photos for City Room, 1 King Bed

Premium bedding, pillow-top beds, desk, free WiFi

City Room, 1 King Bed

Highlights

Air conditioning
Pillow-top bed
Premium bedding
Hairdryer
Private bathroom
Desk
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for City Room, 1 King Bed

Premium bedding, pillow-top beds, desk, free WiFi

City Room, 1 King Bed

Highlights

Air conditioning
Pillow-top bed
Premium bedding
Hairdryer
Private bathroom
Desk
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Courtyard View

Premium bedding, pillow-top beds, desk, free WiFi

Room, 1 King Bed, Courtyard View

Highlights

Air conditioning
Pillow-top bed
Premium bedding
Hairdryer
Private bathroom
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, pillow-top beds, desk, free WiFi

Deluxe Room, 1 King Bed, City View

Highlights

Air conditioning
Pillow-top bed
Premium bedding
Hairdryer
Private bathroom
Desk
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Room 3C

Premium bedding, pillow-top beds, desk, free WiFi

King Room 3C

Highlights

Air conditioning
Pillow-top bed
Premium bedding
Hairdryer
Private bathroom
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for King Room, Courtyard View, 3D

Premium bedding, pillow-top beds, desk, free WiFi

King Room, Courtyard View, 3D

Highlights

Air conditioning
Pillow-top bed
Premium bedding
Hairdryer
Private bathroom
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed 3B

Premium bedding, pillow-top beds, desk, free WiFi

Deluxe Room, 1 King Bed 3B

Highlights

Air conditioning
Pillow-top bed
Premium bedding
Hairdryer
Private bathroom
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City Views 4A

Premium bedding, pillow-top beds, desk, free WiFi

Deluxe Room, 1 King Bed, City Views 4A

Highlights

Air conditioning
Pillow-top bed
Premium bedding
Hairdryer
Private bathroom
Desk
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
Studio 424
Free WiFi
Business services
Laundry
Microwave
4.2 out of 5, Very good, (43)
The price is AU$146
for 1 night
includes taxes & fees
25 May - 26 May
Studio 424

About the area

Chicago

This boutique hotel offers free WiFi in public areas, concierge services and a garden. Additionally, you'll find wedding services.

What's nearby

  • The Salt Shed - 16 min walk
  • United Center - 3 min drive
  • Michigan Avenue - 4 min drive
  • Chicago Riverwalk - 5 min drive
  • Sears Tower - 5 min drive

Getting around

  • Chicago Clybourn Station - 2 min drive
  • Division Station - 5 min walk
  • Chicago Midway Airport (MDW) - 29 min drive

Restaurants

  • Wendy's - 4 min walk
  • Starbucks - 2 min walk
  • Iron Age Chicago - 7 min walk
  • Parlor Pizza Bar - Wicker Park - 2 min walk
  • Big Mini Putt Club - 4 min walk

About this property

Ruby Room

Hotel in Chicago, near United Center
As a guest of Ruby Room, you'll find a garden and concierge services. WiFi is free in public spaces.

This Chicago hotel is smoke free.

  • Concierge
  • Wedding services available
  • Garden
  • No smoking on site
Pillowtop beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 30 per night); reservations required
  • Street parking available

Guest services

  • Concierge services
  • Wedding services

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Built in 1896
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

More

  • Air conditioning
  • Desk

Policies

Check-in

Early check-in subject to availability
Contactless check-in and check-out are available

Check-out

Contactless check-out
Late check-out subject to availability

Special check-in instructions

There is no front desk at this property

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 30 per night (492 ft away)
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

Property is also known as

Ruby Room
Ruby Room Chicago
Ruby Room Inn
Ruby Room Inn Chicago
Ruby Room Hotel Chicago
Ruby Room Hotel
Ruby Room Hotel Chicago
Ruby Room Hotel
Ruby Room Chicago
Ruby Room Hotel Chicago

Frequently asked questions

What is the cancellation policy at Ruby Room?

Ruby Room offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ruby Room?

As of 11 May 2024, prices found for a 1-night stay for 2 adults at Ruby Room on 12 May 2024 start from AU$226.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Ruby Room?

No, Ruby Room does not offer an airport shuttle service.

Are pets allowed at Ruby Room?

No, pets are not allowed.

Ruby Room Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 179 out of 539 reviews" "
Rating 8 - Good. 194 out of 539 reviews" "
Rating 6 - Okay. 92 out of 539 reviews" "
Rating 4 - Poor. 39 out of 539 reviews" "
Rating 2 - Terrible. 35 out of 539 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Melody

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property was in a decent location and was clean and nice enough. Overall, it wasn’t a bad stay, but I’ve given it a 3/5 because there was some sort of fragrance or air freshener that was used and was so strong it gave me a headache and caused my eyes to burn. I had to open a window (and it’s currently winter). Otherwise, the pillows on the bed were fabulous.
Stayed 1 night in Dec 2023

8/10 Good

Bryce

Liked: Cleanliness, property conditions & facilities
I enjoyed the simplicity of the rooms and check-in process.
Stayed 2 nights in Nov 2023

10/10 Excellent

Paige

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Seth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Not the place if you need comfort
This is an inn without staff on site. There are two major issues: the shower water was boiling hot! The water was so hot that I couldn't shower without getting burned. The second issue is the alarm went off throughout the nights, so obviously, I couldn't get one good night's sleep. I was there for business, so basically, I just needed a place to shower and sleep. This inn failed on both. Overall, I will not recommend it to anyone.
Stayed 4 nights in Oct 2023

10/10 Excellent

Travis, Hilliard

Liked: Cleanliness, staff & service, property conditions & facilities
This kind of takes contract free interaction to a whole new level. I was texted the door code and room number and never interacted with a single person. I prefer this method but understand it may not be for everyone. The property also has a few flights of stairs to get to your room, not sure what the accessibility options are but if someone needs those they should definitely confirm what they are before booking.
Stayed 1 night in Oct 2023

8/10 Good

Kara

Liked: Cleanliness, property conditions & facilities
Pros: Good location, close to many restaurants. Like the access my room had to a covered balcony with a little table & chair, and the outside backyard area. Room was clean and mostly quiet. Had lots of outlets which was wonderful. Good mirrors, including full length in room, large in bathroom, and a magnifying one. Neutral: It's an air B&B no frills room (e.g.: no TV), no visible on-site staff, and texts take a bit to respond to, but within 20 minutes (just feels longer when you are in the rain). A few of the plug ins blinked lights which was startling in the dark. No closet, but did include coat hooks and a few hangers. Cons: The stairs are those small twisty antique stairs from period dramas that turn tightly into the landing - difficult to navigate and practically impossible to do so if you are older and carrying significant luggage. The shower door didn't particularly want to slide open.
Stayed 2 nights in Oct 2023

2/10 Terrible

Chistopher

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WARNING: Please please read the 1 star review before booking. There is no one on premises to speak with, all communications are AI generated. When we arrived to the building, our room was still dirty upon check in: dirty towels on bathroom floor, bedsheets we're still dirty from the last occupant... ok, we understand that happens. When we text the number to see what was going on we received AI responses and waited in the dirty for room for 30 minutes with no actions from the owner. It took us becoming frustrated and asking "what the hell is going on?" to finally receive a phone call from the owner, Simon. In an effort to displace blame, Simon yelled at us, said that we booked too late in the day, no one is around to clean the room, and said "I want you to leave" falsely claiming we went from "0 to 100" upon receiving his phone call, saying that we had raised our voices and swore at him. These accusations were not only false but an obvious effort to not take responsibility for the room not being ready at 6:30 pm when the previous guests check out was at 11:00 am. He told us we booked to late in the day (3pm) but 3hrs before we checked in, the room still wasn't clean. We were treated terribly... were told we would be refunded, but have received nothing yet.
Stayed 1 night in Oct 2023

10/10 Excellent

Lijin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had everything I would expect from a normal hotel. Spacious bed room and a well furnished room overall. Bed was comfortable. A/C did its thing. Even turned on the heat in the morning because temperatures dip to 50’s this time of year and that worked well too. Plenty of lighting and outlets. Bathroom sink was a bit more modern than I’d like leaning toward being slightly less functional and more design oriented. But can’t blame them for trying to be fashionable. Shower was warm with good water pressure too. Basically didn’t really notice that it was an Air B&B except for the missing staff but whatever help I needed I was able to get within minutes by texting their number. Overall a great first experience with an Air B&B.
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Clean room, uncomfortable bed
The room was hard to find, even with text/email instructions. My biggest disappointment was in the comfort of the mattress and the microfiber/polyester sheets on the bed, they always make me so sweaty no matter the room temperature. The location was perfect for my needs, and check in was fast and smooth once I found the correct entry.
Stayed 1 night in Sep 2023