Hotel Riu Plaza Chicago

4.0 star property
Hotel with free breakfast, steps from Michigan Avenue

Photo gallery for Hotel Riu Plaza Chicago

Front of property
Creator video
Exterior
Snack bar
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Laundry
  • Gym
  • Free WiFi
The current price is AU$344
includes taxes & fees
21 Sept - 22 Sept

Explore the area

View map
150 East Ontario Street, Chicago, IL, 60611
  • Michigan Avenue
    ‪1 min walk‬
  • Chicago Riverwalk
    ‪9 min walk‬
  • Millennium Park
    ‪14 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(147 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room (Hotwire)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

Family Room, 1 King Bed with Sofa bed (Deluxe)

9.6 out of 10
Exceptional
(21 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Separate bedroom
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Family Room, Multiple Beds (Deluxe)

9.0 out of 10
Wonderful
(13 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Separate bedroom
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Deluxe Suite, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Sofa bed
  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 King Sofa Bed

Deluxe Room, 2 Queen Beds

9.2 out of 10
Wonderful
(61 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Chicago

Hotel Riu Plaza Chicago places you in the centre of Chicago, steps from Michigan Avenue and within a short 5-minute stroll of State Street. Highlights at this hotel include 2 bars/lounges, a restaurant and free buffet breakfast. .The restaurant, Restaurante Desayuno, is open for breakfast. Skybar is the hotel's own rooftop bar. Added amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Each morning free breakfast is served. .Attractions within a 10-minute walk of this 4-property class Downtown Chicago hotel include Chicago Riverwalk and Water Tower Place.

What's nearby

  • Michigan Avenue - 1 min walk - 0.0 km
  • Chicago Riverwalk - 9 min walk - 0.8 km
  • Chicago Theatre - 12 min walk - 1.1 km
  • Millennium Park - 14 min walk - 1.2 km
  • Navy Pier - 4 min drive - 2.2 km

Getting around

  • Grand Station (Red Line) - 7 min walk
  • Millennium Station - 13 min walk
  • Chicago O'Hare International Airport (ORD) - 38 min drive

Restaurants

  • ‪Starbucks Reserve Roastery - ‬2 min walk
  • ‪676 Restaurant & Bar - ‬3 min walk
  • ‪RAMEN-SAN Deluxe - ‬3 min walk
  • ‪Beatrix - ‬2 min walk
  • ‪Do-Rite Donuts & Chicken - ‬3 min walk

About this property

Hotel Riu Plaza Chicago

Hotel with free breakfast, steps from Michigan Avenue
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour fitness centre, multilingual staff, and concierge services are also featured at the business-friendly Hotel Riu Plaza Chicago.

This 4-star Chicago hotel is smoke free.

  • 1 building
  • 390 guestrooms or units
  • 28 levels
  • 2 bars or lounges
  • Built in 2024
  • Buffet breakfast (free)
  • Deli
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Hotel Riu Plaza Chicago offers 390 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. 40-inch flat-screen televisions come with satellite channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Grap&Go
  • Lobby Bar
  • Restaurante Desayuno
  • Skybar

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in stairways (88 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (106 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (113 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 28 floors
  • Built in 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.18 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. 

Property is also known as

Hotel Riu Plaza Chicago Hotel
Hotel Riu Plaza Chicago Chicago
Hotel Riu Plaza Chicago Hotel Chicago

Frequently asked questions

What is the cancellation policy at Hotel Riu Plaza Chicago?

Hotel Riu Plaza Chicago offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Riu Plaza Chicago?

As of 11 Sept 2025, prices found for a 1-night stay for 2 adults at Hotel Riu Plaza Chicago on 21 Sept 2025 start from AU$301.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Riu Plaza Chicago?

Yep, Hotel Riu Plaza Chicago is a short 19-minute walk from Oak Street Beach.

What makes Hotel Riu Plaza Chicago a romantic place to stay?

Al fresco dining, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Riu Plaza Chicago.

Is Hotel Riu Plaza Chicago family-friendly?

You bet! With amenities such as a deli, as well as free infant beds in the guestrooms, it's no surprise that Hotel Riu Plaza Chicago is a hit with families.

Does Hotel Riu Plaza Chicago serve breakfast?

Sure does, free buffet breakfast is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Riu Plaza Chicago?

No, Hotel Riu Plaza Chicago does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Plaza Chicago?

Yep, you can grab a meal at Hotel Riu Plaza Chicago's onsite restaurant.

What time are check-in & check-out at Hotel Riu Plaza Chicago?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Riu Plaza Chicago?

No, pets are not allowed.

Hotel Riu Plaza Chicago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1844 out of 2414 reviews
Rating 8 - Good. 344 out of 2414 reviews
Rating 6 - Okay. 121 out of 2414 reviews
Rating 4 - Poor. 60 out of 2414 reviews
Rating 2 - Terrible. 45 out of 2414 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua, Dallas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very nice and in perfect condition. Location is great, highly walkable to the main tourist areas (e.g., downtown museums and shops, the river).
Stayed 3 nights in Jun 2025

10/10 Excellent

Jose L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and close shopping of downtown.
Stayed 1 night in Jun 2025

10/10 Excellent

Maha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Absolutely stunning place to stay.
Stayed 1 night in May 2025

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is beautiful and in the perfect location- close to everything. Breakfast buffet was perfect and all staff were very accommodating and friendly.
Stayed 3 nights in May 2025

10/10 Excellent

Kendall

Stayed 1 night in May 2025

10/10 Excellent

ANDREE

Stayed 2 nights in Jun 2025

6/10 Okay

Cindy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but probably wouldn’t stay again
Stayed 2 nights in Jun 2025

10/10 Excellent

marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable elegance!! Nice staff, check in and roof top!
Stayed 2 nights in Jun 2025

6/10 Okay

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel itself is very nice. It’s clean, fresh, and bright, but… The wifi was wonky to get into and was slow as molasses. It felt like a 3G connection. Streaming video buffered and pixelated. Plus I couldn’t even tether my phone as an alternative because the AT&T reception in the building was so poor. The other issue was the water pressure. I got in the shower and was greeted by a weak dribble of a stream which was barely enough to get wet and not nearly enough to rinse out shampoo which I didn’t even attempt. And I was only on the third floor. I can’t imagine how much worse it might have been 5-10 floors above. I won’t be staying at the Riu again anytime soon.
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Stayed 4 nights in May 2025

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Ingrid Zoralla

Travelled with partner
Liked: Property conditions & facilities
All that glitters is not gold. I had high expectations of this new “grand” hotel. Let me start with checkin- not the friendliest staff. The room was ok, refrigerator was not working in room had to call 3 times to get service. No ice on floors had to constantly ask at lobby bar. The breakfast buffet had many selections and again staff seemed uptight and very much like they were monitoring your food intake. The rooftop bar was another miss, it was a very nice scenic view but the food was a joke . Ordered wings and that was a major fail had to send it back because they were cold. Unbelievable missed opportunity for the beautiful rooftop bar. The manager Roberto did not charge us for the food and really did try to amend the situation which was very considerate of him he even gave us dessert to go. All in all I would not return to Riu neither will I recommend.
Stayed 3 nights in Jun 2025

10/10 Excellent

SAMI, montreal

Stayed 2 nights in May 2025

10/10 Excellent

Juana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, the inconvenience is there is no parking in the hotel.
Stayed 1 night in Jun 2025

2/10 Terrible

Larry

Stayed 2 nights in Jun 2025

10/10 Excellent

Payal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is a great location, well thought-out, has great rooftop, and staff is extremely friendly!
Stayed 2 nights in Jun 2025

8/10 Good

Paulina

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel in DT Chicago . Nice rooftop, convenient location. Will probably repeat.
Stayed 2 nights in Jun 2025

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean obviously because of very new. Breakfast was more like a brunch with everything imaginable. Very friendly staff. We got to check in at 8am as our room was ready and that was a great help because we came straight from the airport on a morning flight. Roof top bar was a treat. Very manageable prices. Nightly rate expensive but I guess that's the sign of times.
Stayed 2 nights in May 2025

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice and clean! Excellent rooftop lounge and spacious room. Only flaw: no ice bucket in the room.
Stayed 1 night in Jun 2025

10/10 Excellent

Jesus, El Paso

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Jan, McKinney

Liked: Cleanliness
Stayed 3 nights in Jun 2025

8/10 Good

Duc Minh

Stayed 3 nights in Jun 2025

8/10 Good

Keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was nice, the room was very clean and things were updated and good quality. But the desk and chair were clearly an after-thought in regards to business travelers.
Stayed 2 nights in Jun 2025