Fairmont Chicago at Millennium Park

4.5 star property
Family-friendly hotel with full-service spa and bars/lounges

Photo gallery for Fairmont Chicago at Millennium Park

Enjoy a meal in the kitchen with a large island and dining area, offering a view of the city skyline.
Cozy retreat with a lit candle, lantern, plush rug, and comfortable seating area.
Welcome to our reception area, featuring a curved desk, lush greenery, and a traditional lantern-style lamp.
Experience the classic charm of downtown Chicago from our hotel's central location.
Relax in comfort with a large bed, bedside table, and flat-screen TV, plus a small table and chair for a city view.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Parking available
The current price is AU$415
includes taxes & fees
6 Aug - 7 Aug

Explore the area

Map
200 North Columbus Drive, Chicago, IL, 60601
  • Millennium Park
    ‪2 min walk‬
  • Michigan Avenue
    ‪2 min walk‬
  • Chicago Riverwalk
    ‪5 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

Room, 1 King Bed, Park View (Accessible, Views Millenium Park Lake)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 39 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Park View (Accessible, Views Millenium Park Lake)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 39 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (Mobility Accessible)

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
HDTV
  • 65 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed, Park View (Signature Parkview Gold King)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 39 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

Millennium Suite, 2 Bedrooms, 1 King Bed Each, Lounge Access, Breakfast, Canapes, Private Concierge

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
  • 102 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Lake View (or Park or Lake View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
HDTV
  • 65 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Suite, 1 Bedroom, Park View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
HDTV
  • 65 sq m
  • Park view
  • Sleeps 5
  • 1 King Bed

Signature Suite, 1 Bedroom, Lake View (or striking Park View(18-36th floor)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
HDTV
  • 65 sq m
  • Lake view
  • Sleeps 6
  • 2 Double Beds

Fairmont Gold, Suite, 1 King Bed, Accessible

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Signature Room, 1 King Bed, Lake View (or striking Park View(18-36th floor)

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 39 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Signature Double Room, 2 Double Beds, Lake View (or striking Park View 18-36th floor)

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
  • 39 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, City View (Mobility Accessible)

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Fairmont Gold Room, 1 King Bed, Lounge Access with Breakfast, Canapes, Private Concierge

8.6 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Double Room, 2 Double Beds, City View (Fairmont)

9.2 out of 10
Wonderful
(52 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Accessible (Hearing Accessible)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, City View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Fairmont Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Fairmont Room, 2 Double Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Fairmont Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Fairmont Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Lake View (Fairmont King)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
HDTV
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Signature Suite, 1 Bedroom, Lake View (or striking Park View(18-36th floor)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
HDTV
  • 65 sq m
  • Lake view
  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
  • 65 sq m
  • Lake view
  • Sleeps 5
  • 1 King Bed

Deluxe Room, 1 King Bed, City View

8.8 out of 10
Excellent
(43 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Fairmont Room, 1 King Bed, City View

8.8 out of 10
Excellent
(109 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Fairmont Gold, Room, 2 Queen Beds, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Chicago

A family-friendly stay in the heart of Chicago awaits you at Fairmont Chicago at Millennium Park. Within a short 5-minute stroll, you'll find popular places like Millennium Park and Michigan Avenue. Highlights at this eco-friendly hotel include 2 bars/lounges, a full-service spa and a restaurant. .A day of pampering can include massages and facials along with access to the steam room. The restaurant, Lobby Bar, serves American cuisine and is open for breakfast, lunch and dinner. Business amenities include 15 meeting rooms, conference space, and a business centre. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Cooked-to-order breakfast is available daily between 6:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this Downtown Chicago hotel include Chicago Riverwalk and Chicago Theatre.

What's nearby

  • Millennium Park - 2 min walk - 0.2 km
  • Michigan Avenue - 2 min walk - 0.2 km
  • Chicago Riverwalk - 5 min walk - 0.5 km
  • Grant Park - 8 min walk - 0.7 km
  • Navy Pier - 4 min drive - 2.5 km

Getting around

  • Millennium Station - 6 min walk
  • Randolph-Wabash Station - 7 min walk
  • Chicago O'Hare International Airport (ORD) - 41 min drive

Restaurants

  • ‪Giordano's - ‬4 min walk
  • ‪Swissotel Chicago - ‬3 min walk
  • ‪The Northman Beer & Cider Garden Riverwalk - ‬6 min walk
  • ‪Regency Club at Hyatt Regency Chicago - ‬4 min walk
  • ‪Rosebud on Randolph - ‬4 min walk

About this property

Fairmont Chicago at Millennium Park

Family-friendly hotel with full-service spa and bars/lounges
Fairmont Chicago at Millennium Park offers its guests a full-service spa and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

A business centre, 15 meeting rooms, and coworking spaces are available. The family-friendly Fairmont Chicago at Millennium Park also features tour/ticket assistance, a garden, and concierge services. You'll have access to the health club at a partner property. For a fee, parking is available.

Smoking is allowed in designated areas at this Chicago hotel.

  • 1 building
  • 687 guestrooms or units
  • 45 levels
  • 2 bars or lounges
  • Conference rooms
  • 63000 sq ft of conference space
  • Built in 1987
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Dining venue
Fairmont Chicago at Millennium Park offers 687 accommodations with iPod docking stations and minibars. Pillowtop beds feature down duvets and premium bedding. 50-inch LCD televisions come with premium satellite channels and Netflix. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

This Chicago hotel provides wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. Microwaves, fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials and body treatments. The spa is equipped with a steam room. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, German, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per 24-hour period)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Secured, covered valet parking on site (USD 86 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 31 to 40 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lobby Bar
  • Toro Chicago

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 63,000 square feet of conference space
  • Business centre
  • Coworking space

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Facials
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 45 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium satellite channels
  • IPod dock
  • Netflix

Food and drink

  • Chef service
  • Coffee/tea maker
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Weight limit: 40 lb per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 29.35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Laundry facilities
  • Nearby fitness centre access
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 31 to 40 per person
  • Fee for in-room wireless Internet: USD 14.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 86 per day (in/out privileges)
  • Pet fee: USD 150 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and Eurocard. Cash is not accepted. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Chicago Millennium Park Hotel
Fairmont Millennium
Fairmont Millennium Hotel
Fairmont Millennium Hotel Chicago Park
Chicago Fairmont
Fairmont Chicago Millennium Park Hotel Chicago
Fairmont Hotel Chicago
Fairmont Millennium Park Hotel
Fairmont Millennium Park
Fairmont Chicago at Millennium Park Hotel
Fairmont Chicago at Millennium Park Chicago
Fairmont Chicago at Millennium Park Hotel Chicago

Frequently asked questions

What is the cancellation policy at Fairmont Chicago at Millennium Park?

Fairmont Chicago at Millennium Park offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fairmont Chicago at Millennium Park?

As of 15 July 2025, prices found for a 1-night stay for 2 adults at Fairmont Chicago at Millennium Park on 6 Aug 2025 start from AU$369.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fairmont Chicago at Millennium Park?

Yep, Fairmont Chicago at Millennium Park has secured covered valet parking with in/out privileges for USD 86 per day.

Are there any beaches close to Fairmont Chicago at Millennium Park?

Yep, Fairmont Chicago at Millennium Park is a short 17-minute walk from Ohio Street Beach.

Is there a spa on site at Fairmont Chicago at Millennium Park?

Yep, there is an onsite spa at Fairmont Chicago at Millennium Park. You'll enjoy heaps of services like facials and body treatments.

What makes Fairmont Chicago at Millennium Park a romantic place to stay?

A bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Fairmont Chicago at Millennium Park.

Is Fairmont Chicago at Millennium Park family-friendly?

You bet! With amenities such as supervised childcare and laundry facilities, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Fairmont Chicago at Millennium Park is a hit with families.

Does Fairmont Chicago at Millennium Park serve breakfast?

Yep, cooked-to-order brekkie is available daily between 6:00 AM and 11:00 AM.

Is there a free airport shuttle available at Fairmont Chicago at Millennium Park?

No, Fairmont Chicago at Millennium Park does not offer an airport shuttle service.

Is there a bar or restaurant at Fairmont Chicago at Millennium Park?

Yep, you can grab a meal at Fairmont Chicago at Millennium Park's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Fairmont Chicago at Millennium Park?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Fairmont Chicago at Millennium Park?

Cats and dogs are welcome at Fairmont Chicago at Millennium Park, with food and water bowls on offer. Just so you know, there's a weight limit of up to 18 kg per pet.

Fairmont Chicago at Millennium Park Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1109 out of 1796 reviews
Rating 8 - Good. 328 out of 1796 reviews
Rating 6 - Okay. 194 out of 1796 reviews
Rating 4 - Poor. 81 out of 1796 reviews
Rating 2 - Terrible. 84 out of 1796 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone here was very helpful & they even let me check in early since I had an early flight! Room was clean and nearby to Michigan Ave.
Stayed 3 nights in Apr 2025

6/10 Okay

Anne Helene

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location. The room was very clean and quiet. It did get warm in the room. We opened the window to cool it off as it did not seem like the AC was working-only the fan. The lobby bar was not open in the evening and the coffee options in the morning were poor. Restaurant had traditional hours, so if you are looking to eat/drink at off hours (i.e before 5pm), there are very limited options at the hotel. Would recommend if you plan on being out of the hotel most the time. If you plan on spending time and eating at the hotel this might not be the best option.
Stayed 3 nights in Apr 2025

4/10 Poor

Claudia

Disliked: Property conditions & facilities
The room just seemed mediocre. I had holes in my sheets.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brandon

Travelled with partner
Liked: Amenities
Great location, clean, & friends staff
Stayed 1 night in Apr 2025

10/10 Excellent

Davis, St. Clair Shores

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained property and quality staff service
Stayed 1 night in Apr 2025

8/10 Good

Cheryl

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Douglas H

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The doormen were amazing. Truly felt at home.
Stayed 5 nights in Apr 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

2/10 Terrible

Jacqueline

Stayed 1 night in Apr 2025

10/10 Excellent

Priscilla Desiree

Stayed 2 nights in Mar 2025

6/10 Okay

Ebonie

Disliked: Cleanliness, staff & service, property conditions & facilities
Probably not return
Stayed 1 night in Feb 2025

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk very kind
Stayed 3 nights in Mar 2025

8/10 Good

Amber, Orange

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff were top notch. Location was walking distance to food and sights. Room was a little noisy but nothing intolerable. One suggestion would be a night light for the bathroom.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Susan, Lynnwood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in the city

We love staying at the Fairmont Chicago. It's quiet and comfortable and a great location. We stayed on the Gold floor, which had renovated, spacious rooms as well as access to the lounge with complimentary breakfast, snacks, water, soft drinks and desserts. Cocktails were available for an additional cost. Will return again in the future.
Stayed 1 night in Apr 2025

2/10 Terrible

Derrick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Loud guest next door fighting. Unfortunately for us it ruined our night and our Valentines night
Stayed 1 night in Feb 2025

8/10 Good

Merri

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I was expecting a luxury hotel, but honestly it was just average. It was a great location. The housekeeping and doormen were amazing
Stayed 2 nights in Apr 2025

6/10 Okay

Marc

Travelled with partner
Liked: Amenities
Disliked: Staff & service
Front desk staff were absolutely rude if and when even available at all. I felt like a burden. There was also some group there that took over the place? We couldn’t use any of the facilities because of this group.
Stayed 3 nights in Apr 2025

10/10 Excellent

JAEHYUK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent housekeeping
Stayed 4 nights in Apr 2025

10/10 Excellent

Eliezer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property and area are all great. The staff are all approachable and accompdating. The only thing is I do hope the room have some free bathroom complimentaries like slippers, toothbrush, cotton buds.But in total all are excellent.
Stayed 1 night in Apr 2025

10/10 Excellent

Joset

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was excellent. I arrived early and they were able to secure a room for me.
Stayed 1 night in Mar 2025

10/10 Excellent

Surinder

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT SERVICE
Stayed 1 night in Mar 2025

2/10 Terrible

Roya

Stayed 3 nights in Feb 2025

10/10 Excellent

AMANDA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. They made a mistake and brought me room service and when they realized it wasn’t meant for us they called and apologize and said enjoy. Staff is nice and the view was amazing. I’ll stay here again soon.
Stayed 1 night in Mar 2025