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Best Western Plus Charlotte/Matthews Hotel

2.5 star property
Charlotte hotel in East Forest with free breakfast and 24-hour fitness centre

Choose dates to view prices

Photo gallery for Best Western Plus Charlotte/Matthews Hotel

Exterior
Exterior
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Free daily buffet breakfast
Lobby
Reviews
7.4

Good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • HousekeepingHousekeepingHousekeeping
  • LaundryLaundryLaundry
  • Parking includedParking includedParking included
  • GymGymGym
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
2501 Sardis Road N, Charlotte, NC, 28227
  • Popular LocationNovant Health Matthews Medical Center5 min drive
  • Popular LocationBojangles' Coliseum10 min drive
  • Popular LocationSouthPark Mall15 min drive
  • AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)23 min drive

Room options

View all photos for Business Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Business Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Business Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.6/10 Good

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Sofa bed
Blackout curtains
Shower/bath combination
Designer toiletries
  • 19 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

8.5/10 Very good

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Designer toiletries
Deep-soaking bath
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.9/10 Excellent

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Deep-soaking bath
Eco-friendly toiletries
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.2/10 Good

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Deep-soaking bath
Eco-friendly toiletries
Hairdryer
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Comfort Inn Matthews - Charlotte
Pool
Breakfast included
Parking included
Free WiFi
4.1 out of 5, Very good, (1007)
The price is AU$216
for 1 night
includes taxes & fees
7 June - 8 June
Comfort Inn Matthews - Charlotte

About the area

Charlotte

At Best Western Plus Charlotte/Matthews Hotel you'll be 2.7 km (1.7 mi) from McAlpine Creek Greenway and 4.1 km (2.5 mi) from Novant Health Matthews Medical Center. Highlights at this hotel include free buffet breakfast, free self-parking and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Other amenities include laundry facilities, express check-out and dry cleaning/laundry services. Each morning free breakfast is served. .Attractions within a 15-minute drive of this East Forest hotel include Spectrum Center and Charlotte Convention Center.

What's nearby

  • Novant Health Matthews Medical Center - 5 min drive
  • Sportsplex at Matthews - 7 min drive
  • Bojangles' Coliseum - 10 min drive
  • Spectrum Center - 13 min drive
  • SouthPark Mall - 15 min drive

Getting around

  • Charlotte Station - 17 min drive
  • Charlotte-Douglas International Airport (CLT) - 24 min drive

Restaurants

  • McDonald's - 3 min drive
  • Taco Bell - 14 min walk
  • McDonald's - 3 min drive
  • Custom Home Pubs - 2 min drive
  • Cookout - 16 min walk

About this property

Best Western Plus Charlotte/Matthews Hotel

Charlotte hotel in East Forest with free breakfast and 24-hour fitness centre
A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. Free breakfast is available daily. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Charlotte/Matthews Hotel. Free self parking is available.

This Charlotte hotel is smoke free.

  • 93 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Best Western Plus Charlotte/Matthews Hotel offers 93 accommodations with a safe and free newspapers. LCD televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, designer toiletries, complimentary toiletries and hairdryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and Carte Blanche. Cash is not accepted. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Charlotte
Best Western Charlotte Matthews
Best Western Charlotte Matthews Hotel
Best Western Matthews
Best Western Plus Charlotte
Best Western Plus Charlotte/Matthews
Best Western Plus Charlotte/Matthews Charlotte
Best Western Plus Charlotte/Matthews Hotel
Best Western Plus Charlotte/Matthews Hotel Charlotte
Charlotte Best Western
Best Plus Charlotte Matthews
Best Western Plus Charlotte/Matthews Hotel Hotel
Best Western Plus Charlotte/Matthews Hotel Charlotte
Best Western Plus Charlotte/Matthews Hotel Hotel Charlotte

Frequently asked questions

Is parking available at Best Western Plus Charlotte/Matthews Hotel?

Yep, Best Western Plus Charlotte/Matthews Hotel has a free self car park.

How much does it cost to stay at Best Western Plus Charlotte/Matthews Hotel?

As of 24 May 2024, prices found for a 1-night stay for 2 adults at Best Western Plus Charlotte/Matthews Hotel on 30 May 2024 start from AU$136.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there hot tubs in the rooms at Best Western Plus Charlotte/Matthews Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Best Western Plus Charlotte/Matthews Hotel serve breakfast?

You bet, guests enjoy the free buffet breakfast here! Offered daily from 6:00 AM to 9:00 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Best Western Plus Charlotte/Matthews Hotel?

No, Best Western Plus Charlotte/Matthews Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Plus Charlotte/Matthews Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Plus Charlotte/Matthews Hotel?

No, only service animals are allowed.

Best Western Plus Charlotte/Matthews Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 206 out of 739 reviews" "
Rating 8 - Good. 251 out of 739 reviews" "
Rating 6 - Okay. 140 out of 739 reviews" "
Rating 4 - Poor. 83 out of 739 reviews" "
Rating 2 - Terrible. 59 out of 739 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Anthony, Los Alamos

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
First room had water leaking in bathroom so was given a second room with no heat in February . They had no other rooms to move to and did not offer to comp or even discount the stay.
Stayed 1 night in Feb 2024

6/10 Okay

Wendy

Travelled with partner
Liked: Staff & service, amenities
Area was good for our needs. Hotel was ok. Breakfast was fine. Our first room was missing towels. Since we checked in at 11 pm i guess no one could get us towels. So they moved us to another room. But the other room had an old tv that didnt have the movie we were watching and it had a growing bubble in the ceiling that looked like the ceiling was going to give way any second. Was an average travel stay hotel. Had better and def had worse
Stayed 2 nights in Feb 2024

10/10 Excellent

Christine

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was happy to find this location so close to my destination for the following day. Across the street was some shopping, fast food, gas, and other needed amenities. I slept well, no distractions or disturbances. Great stay!
Stayed 1 night in Dec 2023

10/10 Excellent

Gebeton

Liked: Staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Jan 2024

10/10 Excellent

Mattison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at this property when I am in the area, I never have any problems. Check out is easy and quick, the staff is always kind.
Stayed 2 nights in Dec 2023

8/10 Good

Konni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet handle was broke. It was reported to the front desk but not fixed before we left. No maid service. Just wanted to have fresh towels.
Stayed 3 nights in Dec 2023

10/10 Excellent

Curtis, columbus

Stayed 1 night in Dec 2023

6/10 Okay

Charles

Disliked: Property conditions & facilities
The hotel was noisey and not up to date
Stayed 3 nights in Dec 2023

6/10 Okay

Zackary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Crypto

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities