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DoubleTree Suites by Hilton Charlotte - SouthPark

4.0 star property
Hotel with free parking, a quick walk to SouthPark Mall

Photo gallery for DoubleTree Suites by Hilton Charlotte - SouthPark

Relax in style with comfortable wicker chairs and tables, a fire feature, and lush greenery.
Relax in the warm and inviting lounge area with a central table, comfortable seating, and a cozy fireplace.
Relax in style with comfortable seating and a warm atmosphere, featuring a large abstract art piece and a functional reception area.
Relax in comfort with a large bed, flat-screen TV, and a dresser for your belongings.
Relax by the pool surrounded by lounge chairs and umbrellas.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Housekeeping
The current price is AU$237
includes taxes & fees
20 July - 21 July

Explore the area

Map
6300 Morrison Blvd, Charlotte, NC, 28211
  • SouthPark Mall
    ‪5 min walk‬
  • Quail Hollow Club
    ‪8 min drive‬
  • Spectrum Center
    ‪11 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible Bathtub (Wet Bar)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Accessible Bathtub (Wet Bar)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 65 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Both 1 King Bed,Living Rm,Kitchenette)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 2 Bedrooms (Both 1 King Bed,Living Rm,Kitchenette)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 93 sq m
  • Sleeps 8
  • 2 King Beds

View all photos for Suite, 1 King Bed (Living Room, Kitchenette)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed (Living Room, Kitchenette)

9.4 out of 10
Exceptional
(42 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Living Room, Wet Bar)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed (Living Room, Wet Bar)

9.2 out of 10
Wonderful
(25 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (2 Queens/1 King, Wet Bar, Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 2 Bedrooms (2 Queens/1 King, Wet Bar, Accessible)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 65 sq m
  • Sleeps 8
  • 2 Queen Beds and 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Living Room, Kitchenette)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Accessible Bathtub (Living Room, Kitchenette)

7.4 out of 10
Good
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 65 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Living Room, Kitchenette)

View from room

Suite, 2 Queen Beds (Living Room, Kitchenette)

9.0 out of 10
Wonderful
(50 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 65 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Living Room, Wet Bar)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 2 Queen Beds (Living Room, Wet Bar)

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 65 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Roll-in Shower (Living Room, Wet Bar)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Roll-in Shower (Living Room, Wet Bar)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 65 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (2 Queens/1 King,Living Rm,Kitchenette)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 2 Bedrooms (2 Queens/1 King,Living Rm,Kitchenette)

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 93 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Courtyard View (Living Room, Wet Bar)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 2 Queen Beds, Courtyard View (Living Room, Wet Bar)

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 65 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Courtyard View (Living Room, Wet Bar)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Courtyard View (Living Room, Wet Bar)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Charlotte

At DoubleTree Suites by Hilton Charlotte - SouthPark, you'll be 0.4 km (0.3 mi) from SouthPark Mall and 6.4 km (4 mi) from Quail Hollow Club. Highlights at this hotel include a restaurant, free self-parking and a 24-hour gym. .Banker's Club is the hotel's own bar. Enjoy the seasonal outdoor swimming pool and pool loungers. 3055 square feet (284 square metres) of event facilities include 9 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of car rentals on site. .Sights within a 10-minute drive of this SouthPark hotel include Spectrum Center and Bojangles' Coliseum.

What's nearby

  • SouthPark Mall - 5 min walk - 0.4 km
  • Quail Hollow Club - 8 min drive - 5.5 km
  • Spectrum Center - 11 min drive - 10.4 km
  • Charlotte Convention Center - 12 min drive - 10.8 km
  • Bank of America Stadium - 12 min drive - 11.4 km

Getting around

  • Archdale Station - 7 min drive
  • Charlotte Station - 18 min drive
  • Charlotte-Douglas International Airport (CLT) - 19 min drive

Restaurants

  • ‪Suffolk Punch Brewing - ‬6 min walk
  • ‪The Cheesecake Factory - ‬10 min walk
  • ‪Chick-fil-A - ‬6 min walk
  • ‪Maggiano's - ‬8 min walk
  • ‪Arthur's At Belk - ‬8 min walk

About this property

DoubleTree Suites by Hilton Charlotte - SouthPark

Hotel with free parking, a quick walk to SouthPark Mall
DoubleTree Suites by Hilton Charlotte - SouthPark offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 9 meeting rooms are available. Event space at this hotel measures 3055 square feet (284 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree Suites by Hilton Charlotte - SouthPark. Free self parking is available. A complete renovation of DoubleTree Suites by Hilton Charlotte - SouthPark was completed in August 2019.

This Charlotte hotel is smoke free.

  • 207 guestrooms or units
  • 6 levels
  • 2 buildings
  • 3055 sq ft of conference space
  • 284 sq. m of conference space
  • Built in 1984
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
DoubleTree Suites by Hilton Charlotte - SouthPark offers 207 accommodations with laptop-compatible safes and a safe. This accommodation offers separate dining areas. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

65-inch flat-screen televisions come with premium cable channels and Netflix. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 17 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Banker's Club
  • The Market Cafe

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 3,055 square feet of conference space
  • 9 meeting rooms
  • Computer station

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • Renovated entire property - August 2019
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay (maximum USD 50 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 17.00 for adults and from USD 10.00 for children
  • Pet fee: USD 50 per accommodation, per stay (maximum USD50 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products.
    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • The seasonal pool will open on 02 May and close on 15 September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlotte Southpark Hotel
DoubleTree Suites Hilton Charlotte Southpark
DoubleTree Suites Hilton Hotel Charlotte Southpark
DoubleTree Suites Hilton Hotel Southpark
DoubleTree Suites Southpark
Hilton Charlotte Southpark
Hilton Southpark
Hotel Charlotte Southpark
Hotel Southpark Charlotte
Southpark Hotel
Doubletree Guest Suites Charlotte / Southpark Hotel Charlotte
Doubletree Hotel Charlotte Southpark
DoubleTree Suites by Hilton Hotel Charlotte Southpark
DoubleTree Suites by Hilton Charlotte SouthPark
DoubleTree Suites by Hilton Hotel Charlotte Southpark
DoubleTree Suites by Hilton Charlotte - SouthPark Hotel
DoubleTree Suites by Hilton Charlotte - SouthPark Charlotte

Frequently asked questions

What is the cancellation policy at DoubleTree Suites by Hilton Charlotte - SouthPark?

DoubleTree Suites by Hilton Charlotte - SouthPark offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree Suites by Hilton Charlotte - SouthPark?

As of 14 July 2025, prices found for a 1-night stay for 2 adults at DoubleTree Suites by Hilton Charlotte - SouthPark on 20 July 2025 start from AU$236.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree Suites by Hilton Charlotte - SouthPark?

Yep, DoubleTree Suites by Hilton Charlotte - SouthPark has a free self car park.

Does DoubleTree Suites by Hilton Charlotte - SouthPark have a pool?

DoubleTree Suites by Hilton Charlotte - SouthPark has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open from May 02 to September 15.

Is DoubleTree Suites by Hilton Charlotte - SouthPark family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that DoubleTree Suites by Hilton Charlotte - SouthPark is a hit with families.

Does DoubleTree Suites by Hilton Charlotte - SouthPark serve breakfast?

Yep, buffet brekkie is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at DoubleTree Suites by Hilton Charlotte - SouthPark?

No, DoubleTree Suites by Hilton Charlotte - SouthPark does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree Suites by Hilton Charlotte - SouthPark?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at DoubleTree Suites by Hilton Charlotte - SouthPark?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

DoubleTree Suites by Hilton Charlotte - SouthPark Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 602 out of 1013 reviews
Rating 8 - Good. 205 out of 1013 reviews
Rating 6 - Okay. 102 out of 1013 reviews
Rating 4 - Poor. 53 out of 1013 reviews
Rating 2 - Terrible. 51 out of 1013 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay-Highly recommend this hotel

My stay at the Double Tree SouthPark was amazing. From the moment we arrive, through the check in process, and our departure. Property was well maintained and cleaned. Beds were comfy and rooms very spacious. Service was outstanding in every interaction. I will definitely be coming back on my next trip to Charlotte. Definitely recommend this property, super and amazing location!
Stayed 2 nights in Apr 2025

10/10 Excellent

Melanie

Stayed 1 night in Apr 2025

6/10 Okay

Janel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Great property and staff!
Stayed 2 nights in Apr 2025

2/10 Terrible

Stacey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Elisha D.

Liked: Cleanliness, staff & service, property conditions & facilities
Great area but parking was lacking and the bathrooms are pretty tight. But I’d stay there again
Stayed 2 nights in Mar 2025

10/10 Excellent

Wesley

Stayed 1 night in Mar 2025

8/10 Good

Melissa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Hotel was clean! Staff was friendly. Breakfast was great! However, air conditioning didn’t work and needed to be reset, ice machines didn’t not work, tv needed to be reprogrammed. Everything was fixed but was a little inconvenient and surprise considering this was a nice hotel
Stayed 2 nights in Apr 2025

6/10 Okay

Julie

Travelled with family
Liked: Room comfort

Nice stay with a few inconveniences

The room was a wonderful layout, clean, comfortable and spacious. The room temperature was hot when we arrived. Maintenance came and got it working quickly. Unfortunately it took quite a while to cool down which made it hard to sleep. Somehow between 11:30 and midnight, both TVs turned on automatically waking up the entire family.
Stayed 1 night in Apr 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful time here! Friendly staff and wonderful area
Stayed 1 night in Mar 2025

10/10 Excellent

Marlyn

Travelled with group
Liked: Cleanliness, property conditions & facilities
Very clean and spacious.
Stayed 2 nights in Mar 2025

8/10 Good

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean. The staff was friendly. Great location. This was not our first stay, and is always a pleasure.
Stayed 2 nights in Mar 2025

10/10 Excellent

Bang

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Ria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Retyce

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

I think it’s time for a facelift

This hotel was beautiful and I often stay here when I am in town. My only negative feedback is that the king size adjoining suite - room 314 there are dips in the floor. There were no dishes to use in the kitchen. No pots or pans for the stove top. Also the ac unit is in the closet of this and it’s really loud. Overall it very spacious and accommodating. I would stay here again but I think it’s time for a facelift!
Stayed 2 nights in Mar 2025

10/10 Excellent

Keilah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many stores in the surrounding area.
Stayed 1 night in Mar 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Late check in
Stayed 1 night in Mar 2025

10/10 Excellent

Alexis

Stayed 2 nights in Mar 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel with spacious rooms

Nice hotel which has been updated. Friendly and responsive staff, safe area. Have stayed multiple times.
Stayed 1 night in Mar 2025

10/10 Excellent

Herman

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Mar 2025

2/10 Terrible

Donna

Disliked: Staff & service
Refrigerator did not work in our unit. No one helps you with your luggage so ladies you better be strong because those carts the give you are so hard to use. I fell trying to use one and it slipped away from me and I fell and hit my head on the tile. Also we were awaken up with a construction crew drilling the parking lot of the hotel two days in a row at 8:00am both mornings! Was not very pleaent!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Kenneth L.

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

At least the cookies were good....

It is actually a very nice hotel, located in a quiet community near lots of stores. However, on the first night, the heat went out overnight. I told the front desk the next day and then we left the property to go about our day. Came back hours later and a service person was in the room. He got the heat working, but it went out again about an hour later. And that wasn't all. When we returned to our room, housekeeping had had only made up one of the beds, and just ignored the other. They also emptied the trash under the kitchen sink, but just left the trash can sitting out with the cabinet doors wide open. They also left only one set of towels, for a family of 3. I went to the front desk to ask for more towels and make them aware of the poor job that housekeeping had done. They apologized and gave me a voucher for breakfast the next day and 2 cookies, which was hardly enough for the inconvenience of a freezing room and no towels. Then, it still took them over 2 hours to deliver more towels to our room and the heat still wasn't working. They finally moved us to another room. The new room was comparable to the first, but had older appliances and the bathroom door wouldn't close all the way. At least the heat worked, but an upgrade in room would have been a better. I complained at checkout, and the clerk apologized and offered me 3 cookies. DoubleTree clerks acted as if cookies were the magical answer to the many problems at this location. Very disappointed in this 4-day stay.
Stayed 3 nights in Mar 2025