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Canopy by Hilton Charlotte Southpark

4.0 star property
Hotel with a restaurant, near SouthPark Mall

Photo gallery for Canopy by Hilton Charlotte Southpark

Terrace/patio
Property preview
Lobby
55-inch LCD TV with satellite channels, TV
Premium bedding, down duvets, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$220
includes taxes & fees
28 Dec - 29 Dec

Explore the area

View map
4905 Barclay Downs Drive, Charlotte, NC, 28210
  • Place, Park Road Park
    ‪9 min walk‬
  • Place, SouthPark Mall
    ‪12 min walk‬
  • Place, Phillips Place
    ‪14 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed

9.4 out of 10
Exceptional
(51 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Down duvet
Blackout curtains
Private bathroom
Rainfall showerhead
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Premium bedding
Hairdryer
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Down duvet
Blackout curtains
Private bathroom
Rainfall showerhead
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Premium bedding
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Premium Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Down duvet
Blackout curtains
Hairdryer
Rainfall showerhead
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, in-room safe, desk

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Down duvet
Blackout curtains
Hairdryer
Rainfall showerhead
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(28 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Down duvet
Blackout curtains
Private bathroom
Rainfall showerhead
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Down duvet
Blackout curtains
Private bathroom
Rainfall showerhead
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Premium Room, 2 Queen Beds

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Down duvet
Blackout curtains
Hairdryer
Rainfall showerhead
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, in-room safe, desk

Premium Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Down duvet
Blackout curtains
Hairdryer
Rainfall showerhead
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Balcony

Premium bedding, down duvets, in-room safe, desk

Premium Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Down duvet
Blackout curtains
Hairdryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Balcony (Mobility & Hearing, Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Balcony (Mobility & Hearing, Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Down duvet
Blackout curtains
Private bathroom
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Down duvet
Blackout curtains
Private bathroom
Rainfall showerhead
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible (Mobility & Hearing)

Premium bedding, down duvets, in-room safe, desk

Premium Suite, 1 King Bed, Accessible (Mobility & Hearing)

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Premium bedding
Hairdryer
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom

55-inch LCD TV with satellite channels, TV

Premium Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Premium bedding
Hairdryer
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium One Bedroom King Suite

  • Sleeps 2

View all photos for Room, 1 King Bed (Peloton Wellness Room)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed (Peloton Wellness Room)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Down duvet
Blackout curtains
Private bathroom
Rainfall showerhead
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Premium King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

1 King Peloton Wellness Room With Therabody

  • Sleeps 2

1 King Premium Bedroom-Balcony

  • Sleeps 2

Premium Room With 1 King Bed And Balcony-Hearing/Mobility Accessible With Roll-in Shower

  • Sleeps 2

Premium 1 King Suite-Hearing/Mobility Accessible With Roll-in Shower

  • Sleeps 2

2 Qns Mobility/Hearing Accessible W/Ri-Shower

  • Sleeps 4

Premium Room With 2 Queen Beds And Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds-Hearing Accessible

  • Sleeps 4

Premium Room 2 Queen Beds

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

One King Bedroom With Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room With Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

One Bedroom King

  • Sleeps 2

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18 Jan - 19 Jan 2026
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About the area

Charlotte

At Canopy by Hilton Charlotte Southpark you'll be within just a 15-minute stroll of Sharon Shopping Center and Park Road Park. Highlights at this hotel include a restaurant, a gym and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find a 24-hour business centre, a coffee shop/cafe and coffee/tea in a common area. Each morning cooked-to-order breakfast is served between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 15-minute drive of this 4-property class SouthPark hotel include Spectrum Center and SouthPark Mall.

What's nearby

  • Sharon Shopping Center - 6 min walk - 0.6 km
  • Park Road Park - 9 min walk - 0.8 km
  • Foxcroft East Shopping Center - 11 min walk - 1.0 km
  • SouthPark Mall - 12 min walk - 1.0 km
  • Phillips Place - 14 min walk - 1.2 km

Getting around

  • Archdale Station - 6 min drive
  • Charlotte Station - 21 min drive
  • Charlotte-Douglas International Airport (CLT) - 24 min drive

Restaurants

  • ‪Suffolk Punch Brewing - ‬11 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Circle K - ‬9 min walk
  • ‪eBar - ‬10 min walk
  • ‪Legion Brewing South Park - ‬9 min walk

About this property

Canopy by Hilton Charlotte Southpark

Hotel with a restaurant, near SouthPark Mall
Canopy by Hilton Charlotte Southpark offers its guests a health club and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre, 5 meeting rooms, and coworking spaces. Event space at this hotel measures 9000 square feet (836 square metres) and includes conference space. The business-friendly Canopy by Hilton Charlotte Southpark also features coffee/tea in common area, concierge services, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Charlotte hotel is smoke free.

  • 150 guestrooms or units
  • 5 levels
  • 9000 sq ft of conference space
  • 836 sq. m of conference space
  • Built in 2020
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Canopy by Hilton Charlotte Southpark offers 150 accommodations with espresso makers and a safe. Beds feature down duvets and premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

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Hyatt Centric SouthPark Charlotte
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.8 out of 5, Exceptional, 1,025 reviews
The price is AU$275
includes taxes & fees
1 Jan - 2 Jan 2026
Hyatt Centric SouthPark Charlotte

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 46 metres
  • Street parking available
  • Secured, covered parking on site (USD 15 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 50 for adults and USD 10 to 50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Free bicycle rentals
  • Health club

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 9,000 square feet of conference space
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Assistive listening devices
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable/satellite channels

Food and drink

  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75.00
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 75.00 per accommodation, per stay (maximum USD 80.44 per stay), plus a deposit of USD 80.44 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 50.00 for adults and USD 10.00 to 50.00 for children
  • Covered self-parking fee: USD 15.00 per night (in/out privileges)
  • Pet deposit: USD 80.44 per stay
  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD80.44 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy by Hilton Charlotte Southpark Hotel
Canopy by Hilton Charlotte Southpark Charlotte
Canopy by Hilton Charlotte Southpark Hotel Charlotte

Frequently asked questions

What is the cancellation policy at Canopy by Hilton Charlotte Southpark?

Canopy by Hilton Charlotte Southpark offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Canopy by Hilton Charlotte Southpark?

As of 26 Dec 2025, prices found for a 1-night stay for 2 adults at Canopy by Hilton Charlotte Southpark on 28 Dec 2025 start from AU$219.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Canopy by Hilton Charlotte Southpark?

Yep, Canopy by Hilton Charlotte Southpark has a secured covered self car park with in/out privileges for USD 15.00 per night. A self car park is also available, for a fee. Onsite parking is limited.

What makes Canopy by Hilton Charlotte Southpark a romantic place to stay?

Couples dining and romance packages, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Canopy by Hilton Charlotte Southpark.

Does Canopy by Hilton Charlotte Southpark serve breakfast?

You bet, cooked-to-order brekkie is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Canopy by Hilton Charlotte Southpark?

No, Canopy by Hilton Charlotte Southpark does not offer an airport shuttle service.

Is there a bar or restaurant at Canopy by Hilton Charlotte Southpark?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Canopy by Hilton Charlotte Southpark?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Canopy by Hilton Charlotte Southpark?

Cats and dogs are welcome at Canopy by Hilton Charlotte Southpark, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 34 kg per pet.

Canopy by Hilton Charlotte Southpark Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 708 out of 1001 reviews
Rating 8 - Good. 151 out of 1001 reviews
Rating 6 - Okay. 68 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 39 out of 1001 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Stayed 1 night in Sep 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and priced well. Super friendly and helpful staff. Only concern is the parking garage. Poorly designed makes parking and getting back out of space very challenging. Watched multiple cars give up trying.
Stayed 1 night in Sep 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean. Hotel staff very friendly and helpful.
Stayed 1 night in Sep 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Aug 2025

10/10 Excellent

Cassidy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies at the front desk were absolutely amazing. They made us feels very welcome! Rooms are beautiful. Definitely will return!
Stayed 1 night in Sep 2025

10/10 Excellent

Briana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All Around Lovely Place to Stay!

The staff at Canopy are warm and hospitable, the rooms stylish, and the beds super comfy. Bonus: the lobby smells heavenly and they make great cocktails at the adjoining restaurant!
Stayed 1 night in Sep 2025

6/10 Okay

Deb

Stayed 1 night in Sep 2025

10/10 Excellent

Miranda, Rochester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled so good! I appreciated the hospitality. We did not get a chance to explore a lot, so we will definitely be back!
Stayed 1 night in Sep 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Bernice Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Katina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Convenient to shops and dining. Very share-ride friendly.
Stayed 3 nights in Aug 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Kaci

Stayed 1 night in Aug 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay - thanks to the staff all around!

Amazing building, area, lobby, staff, rooms super comfy. Really liked the layout and big bathroom/dressing area that can close off as I was staying with my mom and brother so we’d have privacy when needed. Big floor to ceiling windows made the room feel bigger - great beds, pillows and sheets. Only complaint was I like my rooms COLD. And regardless of keeping it set on 65 it would fluctuate between 66 and 70 for no reason regardless of the fan setting. Also no fridge/mini fridge was weird - had a “cooler drawer” that you could put ice in but then it would have to be refilled often and would leak on the floor. Possibly just that one in the room wasn’t sealed properly but it was fine for a weekend. Complementary coffee in the lobby was 10/10! Staff was incredibly warm and friendly each time we came and went and the area is top notch. So close to everything in SouthPark but in a quiet area with a nice permanent living buildings and a giant dog park across the way. Had a great time and this is now my new spot for weekends in charlotte :)
Stayed 3 nights in Aug 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay! The front desk staff was super helpful and friendly!
Stayed 1 night in Aug 2025

10/10 Excellent

danny, tulsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed excellent restraunt
Stayed 3 nights in Aug 2025

4/10 Poor

Jeremiah

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Parking lot is super tight. Air conditioning didn’t work in room and they had nowhere to move us. “Eco friendly” apparently means no AC in Charlotte on an August evening.
Stayed 1 night in Aug 2025

10/10 Excellent

Zelipa M

Liked: Staff & service
Disliked: Cleanliness, room comfort
I had an incident my first night I stayed at the hotel. The sliding door in the room fell on me while I tried to close it. The bed is very soft making it uncomfortable for me with back problems, there was hair in the shower and the toilet paper was not replaced from the last guest. The staff were helpful and polite though.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Natondria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Some construction work
Stayed 1 night in Jul 2025

10/10 Excellent

Stephanie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t find one complaint. This hotel is gorgeous, rooms are very well laid out, have everything you could need. All of the essentials and then some. Immediately when I walked in I was met with the warmest reception. Tall guy at the desk, I hate I don’t remember his name- set the stay off right. Will only stay here when I’m in Charlotte!!
Stayed 1 night in Aug 2025

8/10 Good

Jameer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025