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Sonesta ES Suites Charlotte Arrowood

Property class: 3

Photo gallery for Sonesta ES Suites Charlotte Arrowood

Front of property
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Restaurant
View from property
View from property

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
7925 Forest Pine Dr, Charlotte, NC, 28273
  • Place, Ramblewood Park
    ‪10 min walk‬
  • Place, Carowinds Theme Park
    ‪5 min drive‬
  • Place, Charlotte Motor Speedway
    ‪28 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪16 min drive‬

Room options

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About the area

Charlotte

At Sonesta ES Suites Charlotte Arrowood, you'll be 7.6 km (4.7 mi) from Quail Hollow Club and 8.9 km (5.5 mi) from Carowinds Theme Park. Highlights at this hotel include free buffet breakfast, free self-parking and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a computer station. Other amenities include a seasonal outdoor swimming pool, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. .Places within a 15-minute drive of this 3-property class Arrowood hotel include Charlotte Premium Outlets and NASCAR Hall of Fame.

What's nearby

  • Ramblewood Park - 10 min walk - 0.9 km
  • Carowinds Theme Park - 5 min drive - 8.2 km
  • Quail Hollow Club - 9 min drive - 8.1 km
  • NASCAR Hall of Fame - 12 min drive - 14.7 km
  • Charlotte Motor Speedway - 28 min drive - 45.3 km

Getting around

  • Arrowood Station - 4 min drive
  • Charlotte Station - 19 min drive
  • Charlotte-Douglas International Airport (CLT) - 21 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Circle K - ‬2 min drive
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬3 min drive
  • ‪Ayrsley Grand Cinema - ‬5 min drive

About this property

Sonesta ES Suites Charlotte Arrowood

Sonesta ES Suites Charlotte Arrowood offers its guests a 24-hour fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Free breakfast is served daily. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Sonesta ES Suites Charlotte Arrowood. Self parking is free.

Smoking is allowed in designated areas at this 3-star Charlotte hotel.

  • 1 building
  • 119 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Pool or billiards table
  • Corner/local shop
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Television in lobby
  • On-site shopping
  • Lift
  • Smoking in designated areas
Sonesta ES Suites Charlotte Arrowood offers 119 accommodations with a safe and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 39-inch LCD televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Basketball
  • Billiards/pool table
  • Seasonal outdoor pool
  • Shopping
  • Tennis
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.0 per accommodation, per stay (maximum USD 150 per stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.0 per accommodation, per stay (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in all accommodation. The property is professionally cleaned.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Sonesta Arrowood Charlotte
Sonesta Charlotte ES Suites Arrowood
Sonesta ES Suites Arrowood
Sonesta ES Suites Arrowood Hotel
Sonesta ES Suites Arrowood Hotel Charlotte
Sonesta ES Suites Charlotte
Sonesta ES Suites Charlotte Arrowood
Sonesta Suites Charlotte Arrowood
Staybridge Suites Charlotte Arrowood Hotel Charlotte
Sonesta ES Suites Charlotte Arrowood Hotel
Sonesta ES Suites Charlotte Arrowood Hotel
Sonesta ES Suites Charlotte Arrowood Charlotte
Sonesta ES Suites Charlotte Arrowood Hotel Charlotte

Frequently asked questions

What is the cancellation policy at Sonesta ES Suites Charlotte Arrowood?

Sonesta ES Suites Charlotte Arrowood offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sonesta ES Suites Charlotte Arrowood?

Yep, Sonesta ES Suites Charlotte Arrowood has a free self car park.

Does Sonesta ES Suites Charlotte Arrowood have a pool?

Sonesta ES Suites Charlotte Arrowood has a seasonal outdoor pool. The pool is open from May to October.

Does Sonesta ES Suites Charlotte Arrowood serve breakfast?

Yeah, complimentary buffet breakfast is offered daily between 7:00 AM and 9:00 AM.

Is there a free airport shuttle available at Sonesta ES Suites Charlotte Arrowood?

No, Sonesta ES Suites Charlotte Arrowood does not offer an airport shuttle service.

What time are check-in & check-out at Sonesta ES Suites Charlotte Arrowood?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Sonesta ES Suites Charlotte Arrowood Reviews

Reviews

6.8
Rating 10 - Excellent. 333 out of 1000 reviews
Rating 8 - Good. 201 out of 1000 reviews
Rating 6 - Okay. 157 out of 1000 reviews
Rating 4 - Poor. 141 out of 1000 reviews
Rating 2 - Terrible. 168 out of 1000 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

lamisha

Liked: Cleanliness, staff & service, amenities
Very clean
Stayed 2 nights in Jan 2026

4/10 Poor

Chavis

Travelled with partner
I stayed at this hotel on 12/6/2025 and I paid the 150 for incidentals. And I still haven’t received my money back. I contacted them and they said they would look into it and contact me back. But I have heard nothing back from them about my money. This place is a rip off. If u stay there they will not refund u back your money
Stayed 1 night in Dec 2025

6/10 Okay

Ashley

Travelled with family
Room condition paint and hole in closet hair in vent
Stayed 2 nights in Jan 2026

4/10 Poor

Bria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room wasn't up to par but they switched it
Stayed 1 night in Jan 2026

4/10 Poor

Tawauna

Stayed 2 nights in Jan 2026

6/10 Okay

Amy

Travelled with family
Liked: Cleanliness, staff & service
Room was run down and needed repairs.
Stayed 1 night in Jan 2026

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

4/10 Poor

William

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
Hotel was terrible. Windows broke car windows broke wall head hose in it.
Stayed 3 nights in Jan 2026

4/10 Poor

Dameka

Disliked: Amenities, property conditions & facilities
Couldn’t get sleep the shower head was broke the frigerator made a loud noise
Stayed 1 night in Dec 2025

4/10 Poor

Lauren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The noise level was very loud and we could not sleep. We saw a roach in the kitchen. The tv didn’t work and the toilet seat was broke.
Stayed 2 nights in Dec 2025

6/10 Okay

Luis

Stayed 4 nights in Dec 2025

10/10 Excellent

Latasha

Stayed 2 nights in Dec 2025

8/10 Good

Frances

Liked: Cleanliness, amenities, property conditions & facilities
Front desk employee was really nice and explained everything clearly, the room was clean and comfortable, only thing bad was that you can hear everything that’s happening outside barely rest bc of loud cars all night.
Stayed 1 night in Dec 2025

6/10 Okay

Adam

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
I killed bugs in the bathroom and on the curtains. Hair in the tub and on towels. Lots of marijuana smoking in parking lot and marijuana smell coming through the air vents.
Stayed 2 nights in Dec 2025

6/10 Okay

Anthony

Stayed 2 nights in Dec 2025

10/10 Excellent

allison

Stayed 2 nights in Dec 2025

8/10 Good

Eddie

Liked: Cleanliness, staff & service
Could be better.
Stayed 3 nights in Dec 2025

8/10 Good

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities
Kitchen table was wobbly.
Stayed 3 nights in Dec 2025

10/10 Excellent

Stacy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was fresh and hotel aervice was good
Stayed 2 nights in Dec 2025

10/10 Excellent

Vanessa

Stayed 1 night in Dec 2025

6/10 Okay

Phyoncia

Stayed 1 night in Dec 2025

10/10 Excellent

Trenton

Liked: Cleanliness, staff & service, amenities
Service was great
Stayed 2 nights in Nov 2025

8/10 Good

Kaliska, Stratford

Stayed 1 night in Dec 2025

8/10 Good

James

Stayed 1 night in Nov 2025

4/10 Poor

Tyeka

Disliked: Cleanliness
I check in 3 different rooms. One wouldn't open, the other didn't have a door, & the last room we decided to just stay bc we were tired had so many bugs, & very dusty
Stayed 1 night in Nov 2025