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Comfort Suites Northlake

2.5 star property
Hotel with free breakfast, near Northlake Mall

Photo gallery for Comfort Suites Northlake

Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Gym
  • Parking included
  • 24/7 front desk
The current price is AU$146
includes taxes & fees
4 Sept - 5 Sept

Explore the area

View map
7315 Smith Corners Blvd, Charlotte, NC, 28269
  • Northlake Mall
    ‪16 min walk‬
  • Concord Mills
    ‪12 min drive‬
  • University of North Carolina at Charlotte
    ‪12 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪20 min drive‬

Room options

View all photos for Business Suite, 1 King Bed, Accessible, Non Smoking

Business Suite, 1 King Bed, Accessible, Non Smoking

Business Suite, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(11 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
HDTV
Sofa bed - double
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, Non Smoking

7.8 out of 10
Good
(60 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
HDTV
  • 49 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
HDTV
Sofa bed - double
  • 51 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
HDTV
Sofa bed - double
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.4 out of 10
Very good
(16 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
HDTV
Sofa bed - double
  • 51 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(31 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
HDTV
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Charlotte

At Comfort Suites Northlake you'll be 1.7 km (1.1 mi) from Northlake Mall and 4.9 km (3.1 mi) from Huntersville Family Fitness and Aquatics. Highlights at this hotel include an outdoor swimming pool, free buffet breakfast and in-room kitchenettes. .The restaurant, Bob Evans, serves American cuisine and is open for breakfast, lunch and dinner. Enjoy the gym and seasonal outdoor swimming pool. 750 square feet (68 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning free breakfast is served. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this North Lake hotel include University of North Carolina at Charlotte and Spectrum Center.

What's nearby

  • Northlake Mall - 16 min walk - 1.4 km
  • Concord Mills - 12 min drive - 15.5 km
  • University of North Carolina at Charlotte - 12 min drive - 14.0 km
  • Bank of America Stadium - 13 min drive - 18.6 km
  • Spectrum Center - 13 min drive - 18.5 km

Getting around

  • McCullough Station - 10 min drive
  • Charlotte Station - 13 min drive
  • Charlotte-Douglas International Airport (CLT) - 17 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪East Coast Wings + Grill - ‬3 min drive
  • ‪Hickory Tavern - ‬13 min walk
  • ‪Chili's Grill & Bar - ‬3 min drive

About this property

Comfort Suites Northlake

Hotel with free breakfast, near Northlake Mall
Comfort Suites Northlake offers its guests an outdoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 750 square feet (68 square metres) and includes conference space. The business-friendly Comfort Suites Northlake also features coffee/tea in common area, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This Charlotte hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 5 levels
  • Conference rooms
  • 750 sq ft of conference space
  • 68 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
Comfort Suites Northlake offers 104 accommodations with coffee/tea makers and a hairdryer. This accommodation has separate sitting areas and is furnished with double sofa beds. 32-inch flat-screen televisions come with satellite channels. Kitchenettes offer fridges, microwaves and separate dining areas.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

Languages

English, Spanish

Similar properties

Exterior

Drury Inn & Suites Charlotte Northlake

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, 1,018 reviews
The price is AU$160
includes taxes & fees
31 Aug - 1 Sept
Drury Inn & Suites Charlotte Northlake

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bob Evans

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 750 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80.47 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80.47 km) of the property will not be allowed to check in.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • The seasonal pool will open on 01 June and close on 02 September.
  • Pool access available from 10:00 AM to 8:00 PM
  • Up to 2 children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Suites Northlake
Comfort Suites Northlake Charlotte
Comfort Suites Northlake Hotel Charlotte
Comfort Suites Charlotte Northlake Hotel Charlotte
Comfort Suites Northlake Hotel
Comfort Suites Northlake Hotel
Comfort Suites Northlake Charlotte
Comfort Suites Northlake Hotel Charlotte

Frequently asked questions

What is the cancellation policy at Comfort Suites Northlake?

Comfort Suites Northlake offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Comfort Suites Northlake?

As of 26 Aug 2025, prices found for a 1-night stay for 2 adults at Comfort Suites Northlake on 4 Sept 2025 start from AU$145.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Comfort Suites Northlake?

Yep, Comfort Suites Northlake has a free self car park and free RV/bus/truck parking.

Does Comfort Suites Northlake have a pool?

Comfort Suites Northlake has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 10:00 AM to 8:00 PM (Seasonal outdoor pool open from June 01 to September 02).

Does Comfort Suites Northlake serve breakfast?

You bet, free buffet brekkie is served daily between 6:00 AM and 9:00 AM.

Is there a free airport shuttle available at Comfort Suites Northlake?

No, Comfort Suites Northlake does not offer an airport shuttle service.

Is there a bar or restaurant at Comfort Suites Northlake?

Yep, you can grab a meal at Comfort Suites Northlake's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Comfort Suites Northlake?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Comfort Suites Northlake?

No, only service animals are allowed.

Comfort Suites Northlake Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 483 out of 1006 reviews
Rating 8 - Good. 253 out of 1006 reviews
Rating 6 - Okay. 114 out of 1006 reviews
Rating 4 - Poor. 72 out of 1006 reviews
Rating 2 - Terrible. 84 out of 1006 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Catrinca

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Khelsey

Stayed 2 nights in May 2025

4/10 Poor

Glenn, Lynbrook

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel is well designed and clean. However the staff is woefully inadequate. Very long wait times to check in. To buy a bag of chips at the front desk was ten minutes.
Stayed 3 nights in May 2025

4/10 Poor

Joseph, Frederick

Travelled with family
Disliked: Property conditions & facilities
N/A
Stayed 2 nights in May 2025

8/10 Good

Lytalya

Stayed 3 nights in May 2025

10/10 Excellent

Terri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming place. Facilities are nice & clean. Staff are very friendly & accommodating. Definitely come back again. Terri
Stayed 1 night in May 2025

8/10 Good

Carla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Aaron

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
If I could give this property ZERO stars I would. This property is filthy dirty from the minute you walk in the front door, to the elevators, to the room itself. Dingy lighting. Wallpaper peeling apart in the hallways, elevator looks like one from 1998. The room itself upon arrival FILTHY dirty. Hair on floors, hair in towels, spots on comforter, stains on bathroom counters, dried up gunk on night stands, dried up gunk on bathroom door, drain turn knob taken out of bath tub thrown to the side. Just DIRTY! Was moved to another room within an hr after reporting it to the front desk. To be moved to ANOTHER filthy dirty room. AFTER TWENTY FOUR HOURS OF TRAVELING we are exhausted and shouldn’t be having to have the stress of cleaning behind what was supposed to be cleaned by staff. We barely slept and woke up To report the condition of the second room to a man named Ronald who from the jump had a very nonchalant attitude and could care less about what we had experienced upon arrival to now. I continued explaining everything and he said he would text his manager to see what could be done. In the interim we had to find ANOTHER hotel to stay at because this hotel was FAR from COMFORTABLE in anyway. Unsanitary in everywhere possible. Pictures to follow. Spots on bar area where fridge is located. Hair in corner of bathroom floor. Random plastic behind faucet of sink. Eyelashes and gunk on nightstands. We checked out prior to 1pm rushed and gathered our things.
Hair everywhere. Corner of bathroom floor
Miscellaneous gunk on front of bathroom door
Wth is this broken ducktaped door lock in the room
dirty stained spots on cabinets beside refrigerator in room
Stayed 3 nights in May 2025

8/10 Good

kimberly

Liked: Cleanliness, amenities
Stayed 4 nights in May 2025

6/10 Okay

PAMELA

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room had several.thimgs needed to be repaired soap holder in shower, toilet seat loose, toilet tissue holer coming off wall, chair at desknin room broken.
Stayed 2 nights in May 2025

4/10 Poor

Shelley

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Tarshia

Stayed 2 nights in May 2025

8/10 Good

Tammy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. That's what matters most to me. Convenient location for me. Close to food and shopping if you are looking for that. Would recommend.
Stayed 2 nights in May 2025

4/10 Poor

Precious

Disliked: Cleanliness, staff & service, property conditions & facilities
Being a member and having stayed at other choice establishments I just knew that my experience was going to continue to be awesome but unfortunately not at this location. Only reason why I am giving any stars is due to Charlotte, the breakfast attendant who had wonderful customer service and area being clean. Room needed service did not receive or room change, Guests were out by pool loud and smoking marijuana so did not feel comfortable even going out to the pool area, ceiling in room clearly had a previous leak that went un addressed and shower head holder was broken so couldn’t enjoy showering and tub had either red dye or red paint spilled in areas.
Stayed 1 night in May 2025

6/10 Okay

Jeffrey

Travelled with family
Liked: Staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Regan, whiby

Disliked: Cleanliness, staff & service, property conditions & facilities
In a fairly nice neighbourhood but staff should be a more attentive etc...
Stayed 1 night in May 2025

2/10 Terrible

Phillip

Disliked: Amenities
Locks in both rooms I rented were not locking properly. Parked behind the hotel as I couldn't get one on the sides or front...both days. So much marijuana being smoked right outside the door by 3-4 guys sitting a table my family and I had to hold our breath as not to get high! All day, all the time. Then, the girls / women running up and down the hallway yelling and screaming; one yelling at a man that he was hurting her and before I could get up and to the door they were in a room. Stretchy people, great area. Will NEVER be back to this hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff and service

Staff was especially helpful and friendly and the breakfast staff did a really great job also keeping up with stuff rooms where nice and comfortable
Stayed 2 nights in May 2025

8/10 Good

Jasmine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Felicia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Under staff for house keeping after two days
Stayed 3 nights in May 2025

10/10 Excellent

Ernika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My experience

The room was nice and tidy and had a nice aroma to it. It was also very comfortable and pleasant to stay here all the way from NY. The breakfast was amazing, always hot, fresh and fully stocked. I would absolutely recommend this hotel to friends and family. Thanks Comfort!!
Stayed 2 nights in May 2025

2/10 Terrible

John

Stayed 1 night in May 2025

10/10 Excellent

keith

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to my training class location
Stayed 2 nights in May 2025