The Ballantyne, A Luxury Collection Hotel, Charlotte

5.0 star property
Luxury spa hotel, walk to The Amp Ballantyne

Choose dates to view prices

Photo gallery for The Ballantyne, A Luxury Collection Hotel, Charlotte

Property amenity
Breakfast, dinner served; American cuisine, garden views
Exterior
Grand Room, 1 King Bed, Park View
Breakfast, dinner served; American cuisine, garden views
Reviews
9.2

Wonderful

Popular amenities

  • Hot tubHot tubHot tub
  • Spa
  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • Restaurant
  • BarBarBar

Explore the area

Map
10000 Ballantyne Commons Pkwy, Charlotte, NC, 28277
  • Popular LocationThe Amp Ballantyne8 min walk
  • Popular LocationSouthPark Mall14 min drive
  • Popular LocationCarowinds Theme Park18 min drive
  • AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)21 min drive

Room options

Deluxe Room, 1 King Bed, Balcony

8.1/10 Very good

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow-top bed
Premium bedding
Frette Italian bed sheets
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow-top bed
Premium bedding
Frette Italian bed sheets
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

9.3/10 Wonderful

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow-top bed
Premium bedding
Frette Italian bed sheets
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Grand Room, 2 Queen Beds, Park View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow-top bed
Premium bedding
Frette Italian bed sheets
Blackout curtains
  • 33 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed, Park View

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow-top bed
Premium bedding
Frette Italian bed sheets
Blackout curtains
  • 33 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow-top bed
Blackout curtains
Premium bedding
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Balcony

10/10 Exceptional

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow-top bed
Premium bedding
Frette Italian bed sheets
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed, Balcony, Park View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow-top bed
Premium bedding
Frette Italian bed sheets
  • 32 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow-top bed
Premium bedding
Frette Italian bed sheets
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow-top bed
Premium bedding
Frette Italian bed sheets
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, 1 Bedroom, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 111 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 Bedroom, Balcony

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • 74 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Grand Room, 2 Queen Beds, Balcony, Park View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow-top bed
Premium bedding
Frette Italian bed sheets
  • 33 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 2 Queen Beds, Park View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow-top bed
Premium bedding
Frette Italian bed sheets
Blackout curtains
  • 33 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

Cottage, 4 Bedrooms, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 341 sq m
  • Sleeps 8
  • 4 Double Beds

Similar properties

About the area

Charlotte

A luxury stay in Charlotte awaits you at The Ballantyne, A Luxury Collection Hotel, Charlotte. You'll be 0.7 km (0.4 mi) from The Amp Ballantyne and 13.3 km (8.3 mi) from SouthPark Mall. Highlights at this family-friendly hotel include 2 indoor swimming pools, 3 bars/lounges and a full-service spa. .A day of pampering can include deep-tissue massages, detox wraps and body wraps along with access to the sauna and hot tub. The restaurant, Gallery Restaurant, serves American cuisine and is open for breakfast and dinner. The Ryal is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the 24-hour gym, Hot tub, sauna and seasonal outdoor swimming pool. 6230 square feet (579 square metres) of event facilities include 29 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and coworking space. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning continental breakfast is served between 6:30 AM and 1:00 PM. There's also free valet parking, along with the convenience of a free area shuttle. .Sights within a 20-minute drive of this 5-property class Ballantyne hotel include Carowinds Theme Park and Bank of America Stadium.

What's nearby

  • The Amp Ballantyne - 8 min walk
  • CSA OrthoCarolina Sportsplex - 6 min drive
  • Quail Hollow Club - 10 min drive
  • SouthPark Mall - 14 min drive
  • Carowinds Theme Park - 18 min drive

Getting around

  • I-485 - South Blvd Station - 6 min drive
  • Charlotte Station - 22 min drive
  • Charlotte-Douglas International Airport (CLT) - 21 min drive

Restaurants

  • Starbucks - 6 min walk
  • Panera Bread - 8 min walk
  • Bad Daddy's - 4 min walk
  • Duckworth's Grill & Taphouse Ballantyne - 8 min walk
  • Hestia - 9 min walk

About this property

The Ballantyne, A Luxury Collection Hotel, Charlotte

Luxury spa hotel, walk to The Amp Ballantyne
As a guest of The Ballantyne, A Luxury Collection Hotel, Charlotte, you'll find a full-service spa, 2 indoor swimming pools, a 24-hour health club, and Access to hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 29 meeting rooms, and coworking spaces. Event space at this hotel measures 6230 square feet (579 square metres) and includes a conference centre. A seasonal outdoor pool, a sauna, and a terrace are also featured at the luxury The Ballantyne, A Luxury Collection Hotel, Charlotte. A free area shuttle within 1 miles is available. Self parking and valet parking are free.

This 5-star Charlotte hotel is smoke free.

  • 244 guestrooms or units
  • 7 levels
  • 3 buildings
  • 3 bars or lounges
  • Conference rooms
  • 6230 sq ft of conference space
  • 579 sq. m of conference space
  • Built in 2001
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
  • Dining venue
The Ballantyne, A Luxury Collection Hotel, Charlotte offers 244 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets and premium bedding. 55-inch LED televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and designer toiletries.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices and desks, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 18 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 1 miles
  • Area shuttle
  • Free self parking on site
  • Free valet parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 1:00 PM for a fee: USD 14 to 40 for adults and USD 6 to 15 for children
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gallery Restaurant
  • Outdoor Pool Bar
  • The Ryal

Things to do

  • 2 indoor pools
  • 24-hour health club
  • Art gallery
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Piano
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • 2 indoor pools
  • Children's games
  • Free area shuttle
  • Free cot
  • Grocery/convenience store
  • Playground
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 29 meeting rooms
  • Computer station
  • Conference centre (6,230 square foot of space)
  • Coworking space

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet (89 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Height-adjustable showerhead
  • Lift (104 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (86 centimetre wide)

More

  • 3 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Frette Italian sheets
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch LED TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Office
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.00 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 14 to 40 for adults and from USD 6 to 15 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • The outdoor pool closes for the season in October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ballantyne Luxury Collection
Ballantyne Luxury Collection Charlotte
Ballantyne Luxury Collection Hotel
Ballantyne Luxury Collection Hotel Charlotte
The Ballantyne Hotel Charlotte
Ballantine Resort Charlotte
Ballantyne Hotel Charlotte
The Ballantyne A Luxury Collection Hotel
The Ballantyne a Luxury Collection Hotel Charlotte
The Ballantyne A Luxury Collection Hotel Charlotte
The Ballantyne, A Luxury Collection Hotel, Charlotte Hotel
The Ballantyne, A Luxury Collection Hotel, Charlotte Charlotte

Frequently asked questions

What is the cancellation policy at The Ballantyne, A Luxury Collection Hotel, Charlotte?

The Ballantyne, A Luxury Collection Hotel, Charlotte offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ballantyne, A Luxury Collection Hotel, Charlotte?

As of 24 May 2024, prices found for a 1-night stay for 2 adults at The Ballantyne, A Luxury Collection Hotel, Charlotte on 27 May 2024 start from AU$427.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ballantyne, A Luxury Collection Hotel, Charlotte?

Yep, The Ballantyne, A Luxury Collection Hotel, Charlotte has a free self car park, free valet parking and free RV/bus/truck parking.

Is there a spa on site at The Ballantyne, A Luxury Collection Hotel, Charlotte?

Yep, there is an onsite spa at The Ballantyne, A Luxury Collection Hotel, Charlotte. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does The Ballantyne, A Luxury Collection Hotel, Charlotte have a pool?

The Ballantyne, A Luxury Collection Hotel, Charlotte has 2 indoor swimming pools and a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at The Ballantyne, A Luxury Collection Hotel, Charlotte?

The Ballantyne, A Luxury Collection Hotel, Charlotte features 2 indoor pools, a full-service spa and a 24-hour health club. All guestrooms come with Frette Italian sheets, deep soaking tubs and pillowtop beds.

What makes The Ballantyne, A Luxury Collection Hotel, Charlotte a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Ballantyne, A Luxury Collection Hotel, Charlotte.

Is The Ballantyne, A Luxury Collection Hotel, Charlotte family-friendly?

You bet! With amenities such as children's meals and a playground, as well as free infant beds in the guestrooms, it's no surprise that The Ballantyne, A Luxury Collection Hotel, Charlotte is a hit with families.

Are there hot tubs in the rooms at The Ballantyne, A Luxury Collection Hotel, Charlotte?

No, but there are deep-soaking baths in the guestrooms.

Does The Ballantyne, A Luxury Collection Hotel, Charlotte serve breakfast?

Yep, continental brekkie is offered daily from 6:30 AM to 1:00 PM.

Is there a free airport shuttle available at The Ballantyne, A Luxury Collection Hotel, Charlotte?

No, The Ballantyne, A Luxury Collection Hotel, Charlotte does not offer an airport shuttle service.

Is there a bar or restaurant at The Ballantyne, A Luxury Collection Hotel, Charlotte?

Yep, they've got a poolside bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Ballantyne, A Luxury Collection Hotel, Charlotte?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Ballantyne, A Luxury Collection Hotel, Charlotte?

No, only service animals are allowed.

The Ballantyne, A Luxury Collection Hotel, Charlotte Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 560 out of 742 reviews" "
Rating 8 - Good. 108 out of 742 reviews" "
Rating 6 - Okay. 39 out of 742 reviews" "
Rating 4 - Poor. 22 out of 742 reviews" "
Rating 2 - Terrible. 13 out of 742 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amber

Stayed 2 nights in Feb 2024

10/10 Excellent

Antawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Matthew

Stayed 2 nights in Feb 2024

10/10 Excellent

Somia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay at this hotel! Very nice location, extremely professional and it’s beautiful
Stayed 1 night in Feb 2024

8/10 Good

Paris

Stayed 2 nights in Feb 2024

10/10 Excellent

Susana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely enjoyed our stay
Stayed 1 night in Feb 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here a few times and will stay again. Very quiet and upscale.
Stayed 2 nights in Feb 2024

10/10 Excellent

Bryan

Stayed 1 night in Feb 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Great room and comfortable bed! Loved our view of the lake too! Breakfast was great! Can’t wait to come back!
Stayed 1 night in Jan 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024