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The Ballantyne, A Luxury Collection Hotel, Charlotte

Photo gallery for The Ballantyne, A Luxury Collection Hotel, Charlotte

A grand staircase with a black iron railing, large arched windows, and a chandelier.
A large, multi-story hotel with a central courtyard, a fountain, and a lake.
An indoor swimming pool with clear water, surrounded by stone walls and columns, and furnished with blue chairs and potted plants.
A spa area with a hot tub, stone walls, and large windows offering a view of the outdoors.
A spacious lobby with high ceilings, large windows, and modern lighting fixtures.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$419
includes taxes & fees
20 Sept - 21 Sept

Explore the area

View map
10000 Ballantyne Commons Pkwy, Charlotte, NC, 28277
  • Place, TD Amp Ballantyne
    ‪6 min walk‬
  • Place, Reclining Bulls Statue
    ‪14 min walk‬
  • Place, Ballantyne Country Club
    ‪16 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a TV, and a view of the outdoors.

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(24 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a desk with a chair, a television, and a large window offering a city view.

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Balcony

A hotel room with a large bed, a desk, a chair, and a balcony with a view.

Deluxe Room, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(14 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Queen Beds, Balcony

A hotel room with two beds, a desk with a chair, a television, and a balcony with a view.

Deluxe Room, 2 Queen Beds, Balcony

8.4 out of 10
Very good
(8 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, a sofa, a TV, and a dresser.

Junior Suite, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Grand Room, 1 King Bed, Park View

A hotel room with a large bed, a desk, a chair, a bench, a TV, and a window with a view.

Grand Room, 1 King Bed, Park View

10.0 out of 10
Exceptional
(32 reviews)
  • Park view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Grand Room, 2 Queen Beds, Park View

A hotel room with two beds, a desk, a chair, a TV, and a view of the outdoors.

Grand Room, 2 Queen Beds, Park View

9.6 out of 10
Exceptional
(20 reviews)
  • Park view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Grand Room, 2 Queen Beds, Balcony, Park View

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Grand Room, 2 Queen Beds, Balcony, Park View

8.8 out of 10
Excellent
(3 reviews)
  • Park view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Executive Suite, 1 King Bed, Balcony, Park View

A hotel room with a large bed, a chair, a desk, and a mirror.

Executive Suite, 1 King Bed, Balcony, Park View

9.0 out of 10
Wonderful
(2 reviews)
  • Park view
  • 74 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Presidential Suite, 1 King Bed, Balcony, Park View

A hotel room with a large bed, a television, a desk, and a view of the city.

Presidential Suite, 1 King Bed, Balcony, Park View

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 111 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Cottage, 4 Bedrooms, Balcony

A modern two-story house with a prominent front entrance, a well-maintained lawn, and a brick pathway leading to the door.

Cottage, 4 Bedrooms, Balcony

  • 341 sq m
  • Sleeps 8
  • 4 Double Beds
  • Free wired internet

View all photos for Grand Room, 1 King Bed, Balcony, Park View

A hotel room with a large bed, a desk with a chair, a television, and a view of the outdoors through a large window.

Grand Room, 1 King Bed, Balcony, Park View

9.8 out of 10
Exceptional
(16 reviews)
  • Park view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

A hotel room with two beds, a desk with a chair, a television, and a large window offering a city view.

Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Grand Room, 2 Queen Beds, Park View (Mobility/Hearing Access, Roll-In Shwr)

A hotel room with two beds, a desk, a chair, a TV, and a view of the outdoors.

Grand Room, 2 Queen Beds, Park View (Mobility/Hearing Access, Roll-In Shwr)

  • Park view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Deluxe Room, 2 Queen Beds (Hearing Accessible)

A hotel room with two beds, a TV, a desk, and a chair.

Deluxe Room, 2 Queen Beds (Hearing Accessible)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Grand Room, 2 Queen Beds, Park View (Mobility Accessible, Tub)

A hotel room with two beds, a desk, a chair, a TV, and a view of the outdoors.

Grand Room, 2 Queen Beds, Park View (Mobility Accessible, Tub)

  • Park view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Grand Room, 1 King Bed, Park View (Mobility Accessible, Tub)

A hotel room with a large bed, a desk, a chair, a bench, a TV, and a window with a view.

Grand Room, 1 King Bed, Park View (Mobility Accessible, Tub)

  • Park view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Grand Room, 1 King Bed, Park View (Hearing Accessible)

A hotel room with a large bed, a desk, a chair, a bench, a TV, and a window with a view.

Grand Room, 1 King Bed, Park View (Hearing Accessible)

  • Park view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Executive Room, 1 King Bed, Balcony, Park View (Mobility Accessible, Tub)

A hotel room with a large bed, a desk with a chair, a television, and a view of the outdoors through a large window.

Executive Room, 1 King Bed, Balcony, Park View (Mobility Accessible, Tub)

  • Park view
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Grand Room, 1 King Bed, Balcony, Park View (Hearing Accessible)

A hotel room with a large bed, a desk with a chair, a television, and a view of the outdoors through a large window.

Grand Room, 1 King Bed, Balcony, Park View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, a desk with a chair, a TV, and a view of the outdoors.

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed (Hearing Accessible)

A hotel room with a large bed, a desk with a chair, a TV, and a view of the outdoors.

Deluxe Room, 1 King Bed (Hearing Accessible)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

A hotel room with a large bed, a desk with a chair, a TV, and a view of the outdoors.

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About the area

Charlotte

A luxury stay in Charlotte awaits you at The Ballantyne, A Luxury Collection Hotel, Charlotte. You'll be 0.7 km (0.4 mi) from TD Amp Ballantyne and 12.7 km (7.9 mi) from SouthPark Mall. Highlights at this family-friendly hotel include 2 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering can include deep-tissue massages, detox wraps and body wraps along with access to the sauna and hot tub. The restaurant, Gallery Restaurant, serves American cuisine and is open for breakfast and dinner. The Ryal is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the indoor swimming pool, 24-hour gym, Hot tub and sauna. 6230 square feet (579 square metres) of event facilities include 29 meeting rooms and a conference centre, and other business amenities include coworking space. Plus you'll find free Wi-Fi in public areas, a seasonal outdoor swimming pool and a coffee shop/cafe. Continental breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 1:00 PM. There's also valet parking, along with the convenience of a free area shuttle. .Sights within a 20-minute drive of this 5-property class Ballantyne hotel include Carowinds Theme Park and Bank of America Stadium.

What's nearby

  • TD Amp Ballantyne - 6 min walk - 0.5 km
  • Ballantyne's Backyard - 6 min walk - 0.5 km
  • Reclining Bulls Statue - 14 min walk - 1.2 km
  • Ballantyne Country Club - 16 min walk - 1.4 km
  • Carowinds Theme Park - 11 min drive - 18.4 km

Getting around

  • I-485 - South Blvd Station - 6 min drive
  • Charlotte Station - 22 min drive
  • Charlotte-Douglas International Airport (CLT) - 21 min drive

Restaurants

  • ‪Circle K - ‬9 min walk
  • ‪Sabor Latin Street Grill - ‬8 min walk
  • ‪Fly Kid Fly - ‬4 min walk
  • ‪Bad Daddy's Burger Bar - ‬4 min walk
  • ‪Summit Coffee - ‬9 min walk

About this property

The Ballantyne, A Luxury Collection Hotel, Charlotte

The Ballantyne, A Luxury Collection Hotel, Charlotte offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

29 meeting rooms and coworking spaces are available. Event space at this hotel measures 6230 square feet (579 square metres) and includes a conference centre. A seasonal outdoor pool, a hot tub, and a sauna are also featured at the luxury The Ballantyne, A Luxury Collection Hotel, Charlotte. A free area shuttle within 1 miles is available. Parking is available for a fee.

This 5-star Charlotte hotel is smoke free.

  • 244 guestrooms or units
  • 7 levels
  • 3 buildings
  • 2 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 6230 sq ft of conference space
  • 579 sq. m of conference space
  • Built in 2001
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool
The Ballantyne, A Luxury Collection Hotel, Charlotte offers 244 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets and premium bedding. 55-inch LED televisions come with premium cable channels, first-run films and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices and desks, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 18 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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  • Air-conditioning
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The price is AU$211
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 1 miles
  • Free RV/bus/lorry parking on site
  • Uncovered parking on site (USD 20 per night; includes in/out privileges)
  • Uncovered valet parking on site (USD 30 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 14 to 40 for adults and USD 6 to 15 for children
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Gallery Restaurant
  • Outdoor Pool Bar
  • The Ryal

Things to do

  • 24-hour health club
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Hot tub
  • Indoor pool
  • Piano
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's games
  • Free area shuttle
  • In-room cot
  • Indoor pool
  • Playground
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 29 meeting rooms
  • Computer station
  • Conference centre (6,230 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Hardwood flooring in public areas
  • Lever door handles
  • Lift (104 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Magnifying mirror
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (86 centimetre wide)

More

  • 3 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Frette Italian sheets
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • First-run films
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Office
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are recommended to download the property's Marriott Bonvoy App mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 58.12 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 14 to 40 for adults and USD 6 to 15 for children
  • Uncovered self-parking fee: USD 20 per night (in/out privileges)
  • Valet parking fee: USD 30 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 58.12 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • The seasonal pool will open in April and close in October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ballantyne Luxury Collection
Ballantyne Luxury Collection Charlotte
Ballantyne Luxury Collection Hotel
Ballantyne Luxury Collection Hotel Charlotte
The Ballantyne Hotel Charlotte
Ballantine Resort Charlotte
Ballantyne Hotel Charlotte
The Ballantyne A Luxury Collection Hotel
The Ballantyne a Luxury Collection Hotel Charlotte
The Ballantyne A Luxury Collection Hotel Charlotte
The Ballantyne, A Luxury Collection Hotel, Charlotte Hotel
The Ballantyne, A Luxury Collection Hotel, Charlotte Charlotte

Frequently asked questions

What is the cancellation policy at The Ballantyne, A Luxury Collection Hotel, Charlotte?

The Ballantyne, A Luxury Collection Hotel, Charlotte offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ballantyne, A Luxury Collection Hotel, Charlotte?

As of 11 Sept 2026, prices found for a 1-night stay for 2 adults at The Ballantyne, A Luxury Collection Hotel, Charlotte on 20 Sept 2026 start from AU$419, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ballantyne, A Luxury Collection Hotel, Charlotte?

Yep, The Ballantyne, A Luxury Collection Hotel, Charlotte has free RV/bus/truck parking. An uncovered self car park with in/out privileges is also available for USD 20 per night. Additionally there is uncovered valet parking with in/out privileges for USD 30 per night.

Is there a spa on site at The Ballantyne, A Luxury Collection Hotel, Charlotte?

Yep, there is an onsite spa at The Ballantyne, A Luxury Collection Hotel, Charlotte. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does The Ballantyne, A Luxury Collection Hotel, Charlotte have a pool?

The Ballantyne, A Luxury Collection Hotel, Charlotte has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open from April to October.

What luxury perks are available at The Ballantyne, A Luxury Collection Hotel, Charlotte?

The Ballantyne, A Luxury Collection Hotel, Charlotte features a full-service spa, a 24-hour health club and an indoor pool. All guestrooms come with Frette Italian sheets, deep soaking tubs and pillowtop beds.

What makes The Ballantyne, A Luxury Collection Hotel, Charlotte a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Ballantyne, A Luxury Collection Hotel, Charlotte.

Is The Ballantyne, A Luxury Collection Hotel, Charlotte family-friendly?

You bet! With amenities such as children's meals and a playground, as well as free infant beds in the guestrooms, it's no surprise that The Ballantyne, A Luxury Collection Hotel, Charlotte is a hit with families.

Are there hot tubs in the rooms at The Ballantyne, A Luxury Collection Hotel, Charlotte?

No, but there are deep-soaking baths in the guestrooms.

Does The Ballantyne, A Luxury Collection Hotel, Charlotte serve breakfast?

Yep, continental brekkie is offered on weekdays from 6:30 AM to 11:00 AM and on weekends between 7:00 AM and 1:00 PM.

Is there a free airport shuttle available at The Ballantyne, A Luxury Collection Hotel, Charlotte?

No, The Ballantyne, A Luxury Collection Hotel, Charlotte does not offer an airport shuttle service.

Is there a bar or restaurant at The Ballantyne, A Luxury Collection Hotel, Charlotte?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Ballantyne, A Luxury Collection Hotel, Charlotte?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at The Ballantyne, A Luxury Collection Hotel, Charlotte?

No, only service animals are allowed.

The Ballantyne, A Luxury Collection Hotel, Charlotte Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 799 out of 1031 reviews
Rating 8 - Good. 124 out of 1031 reviews
Rating 6 - Okay. 58 out of 1031 reviews
Rating 4 - Poor. 28 out of 1031 reviews
Rating 2 - Terrible. 22 out of 1031 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location Service Delicious Beautiful hotel!!!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay at The Ballantyne.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staycation! Went for the weekend for my anniversary and the staff was fantastic and brought us a small gift to celebrate. The grounds were beautiful and so were the rooms. Can’t wait to stay again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Pipasu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel, rooms, dinning and pool were excellent and we definitely will be back. The walking distance to other restaurants is also a plus!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had nice amenities, including a walking trail and children’s playground as well as indoor and outdoor pools.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel , I’d stay there again for sure.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

ANDRE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have enjoyed staying at the Ballantyne Hotel for almost 20 years. It is the only place I stay when I come to Charlotte.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Bolden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an absolute Exquisite place to stay only negative thing I have to say about it is the provided mini fridge has only room for what the resort provides
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Amie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole staff (lobby, restaurants, spa, management) are friendly, hard working, and welcoming.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Shantel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fabulous!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

dominick

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!!! Had a nightmare flight from Mexico to Frankfurt and got diverted here. Had a good spa experience and lovely comfortable bed. Helped to ease some of the frustration!!!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We do staycation's in Charlotte here! Its nice to book a room, have a spa day and get away from the hectic work life while still being only 25 min away from the house. We always have a great experience and the staff are great.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Farah

Liked: Cleanliness, staff & service
M
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Wudeneh

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
This hotel is always amazing I find it so welcoming and relaxing.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Shenee Johnson

Liked: Cleanliness, amenities, property conditions & facilities
The staff, amenities, and boutique style.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“Beautiful 5-star Hotel very friendly & welcoming staff.Service was great overall.Especially the Manager,Evan Kidd, who was very kind always had a warm smile.However the restaurant needs improvement food-wasn’t hot enough the wait time was too long.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Tamara

Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and helpful. Room was spotless. Great short stay. Will stay here longer next time.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was super comfy Room service delicious
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Kiliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Jamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 4 nights in Apr 2026

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