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Embassy Suites by Hilton Charlotte Uptown 

3.5 star property
Hotel with free breakfast, steps from NASCAR Hall of Fame

Photo gallery for Embassy Suites by Hilton Charlotte Uptown 

Exterior
Meeting facility
Lobby
Free daily cooked-to-order breakfast
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
The current price is AU$260
includes taxes & fees
22 Dec - 23 Dec

Explore the area

View map
401 E Martin Luther King Jr. Boulevard, Charlotte, NC, 28202
  • Place, NASCAR Hall of Fame
    ‪3 min walk‬
  • Place, Charlotte Convention Center
    ‪3 min walk‬
  • Place, Spectrum Center
    ‪4 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪13 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(52 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Microwave
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed

10.0 out of 10
Exceptional
(39 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Private bathroom
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(23 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Shower/bath combination
  • 57 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed (Roll In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed (Roll In Shower)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Microwave
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
TV
Blackout curtains
Shower/bath combination
Private bathroom
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
TV
Blackout curtains
Shower/bath combination
Private bathroom
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed (Roll In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Suite, 1 King Bed (Roll In Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Private bathroom
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Roll In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed (Roll In Shower)

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Private bathroom
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Shower/bath combination
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Shower/bath combination
  • 57 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Shower/bath combination
  • 57 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Terrace

View from room

Studio Suite, 1 King Bed, Terrace

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Terrace
Separate dining area
Separate sitting area
Air conditioning
Fridge
TV
Blackout curtains
Sofa bed
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace

View from room

Suite, 1 King Bed, Terrace

Highlights

Terrace
Separate dining area
Separate sitting area
Air conditioning
Fridge
TV
Sofa bed - double
Blackout curtains
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Hearing)

View from room

Suite, 1 King Bed (Hearing)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
TV
Sofa bed - double
Blackout curtains
Separate bedroom
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Microwave
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, City View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Microwave
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, City View (Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Microwave
  • City view
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, City View

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Private bathroom
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Queen Beds

King Studio Suite With Roll-in Shower

  • Sleeps 4

King Studio With Sofa Bed And City View-High Floor

  • Sleeps 4

King Studio Suite

  • Sleeps 4

Two-Room King Suite with City View-High Floor

  • Sleeps 6

Two Room King Suite with Roll in Shower

  • Sleeps 4

Two-Room King Suite

  • Sleeps 5

Two-Room Suite With Two Queen Beds

  • Sleeps 6

Two-Room Suite With Two Queen Beds-Hearing Accessible

  • Sleeps 6

Two Room Queen Suite with City View - High Floor

  • Sleeps 6

King Studio Suite with Terrace Patio

  • Sleeps 4

King Bed Two Room Suite with Terrace Patio

  • Sleeps 4

Hearing Acc King Studio Suite with Roll in Shower

  • Sleeps 4

View all photos for Mobility Access City View Two Queen Room with Roll in Shower

In-room safe, desk, laptop workspace, blackout curtains

Mobility Access City View Two Queen Room with Roll in Shower

  • Sleeps 6

Hearing Accessible King Studio Suite

  • Sleeps 4

Two Queen Two Room Suite with Roll in Shower

  • Sleeps 6

King Bed Two Room Larger Suite with Roll in Shower

  • Sleeps 6

Two-Room King Suite-Hearing Accessible

  • Sleeps 4

View all photos for Two-Room King Suite-Hearing Accessible

Bathroom

Two-Room King Suite-Hearing Accessible

  • Sleeps 4

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About the area

Charlotte

Embassy Suites by Hilton Charlotte Uptown  places you in the centre of Charlotte, steps from NASCAR Hall of Fame and within a short 5-minute stroll of Charlotte Convention Center. Highlights at this hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .The hotel's own lounge bar is a nice place to enjoy a drink. 5 meeting rooms and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a gym and a free manager's reception. There's also the convenience of valet parking. .Attractions within a 20-minute walk of this 3.5-property class Uptown Charlotte hotel include Spectrum Center and Bank of America Stadium.

What's nearby

  • NASCAR Hall of Fame - 3 min walk - 0.3 km
  • Charlotte Convention Center - 3 min walk - 0.3 km
  • Queen City Quarter - 4 min walk - 0.4 km
  • Spectrum Center - 4 min walk - 0.4 km
  • Bank of America Stadium - 12 min walk - 1.1 km

Getting around

  • 3rd St - Convention Center Station - 4 min walk
  • Charlotte Station - 9 min drive
  • Charlotte-Douglas International Airport (CLT) - 16 min drive

Restaurants

  • ‪Burger King - ‬5 min walk
  • ‪Midnight Diner - ‬5 min walk
  • ‪Buffalo Wild Wings - ‬3 min walk
  • ‪Gyu-Kaku Japanese BBQ - ‬7 min walk
  • ‪Amélie’s French Bakery - Uptown - ‬6 min walk

About this property

Embassy Suites by Hilton Charlotte Uptown 

Hotel with free breakfast, steps from NASCAR Hall of Fame
Embassy Suites by Hilton Charlotte Uptown  offers its guests an indoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 5 meeting rooms. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Charlotte Uptown . For a fee, parking is available.

This 3.5-star Charlotte hotel is smoke free.

  • 250 guestrooms or units
  • 10 levels
  • Built in 2016
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Embassy Suites by Hilton Charlotte Uptown  offers 250 accommodations with laptop-compatible safes and a safe. This accommodation offers separate dining areas. Televisions come with cable channels. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include free toiletries and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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  • Breakfast included
  • Free WiFi
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  • Air conditioning
4.3 out of 5, Excellent, 1,478 reviews
The price is AU$238
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Secured valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • Ballroom
  • Built in 2016
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 6:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hilton Charlotte Uptown  Hotel
Embassy Suites Hilton Uptown  Hotel
Embassy Suites Hilton Charlotte Uptown 
Embassy Suites Hilton Uptown 
Hotel Embassy Suites by Hilton Charlotte Uptown  Charlotte
Charlotte Embassy Suites by Hilton Charlotte Uptown  Hotel
Hotel Embassy Suites by Hilton Charlotte Uptown 
Embassy Suites by Hilton Charlotte Uptown  Charlotte
Embassy Suites By Hilton Charlotte Uptown
Embassy Suites Hilton Uptown
Embassy Suites by Hilton Charlotte Uptown  Hotel
Embassy Suites by Hilton Charlotte Uptown  Charlotte
Embassy Suites by Hilton Charlotte Uptown  Hotel Charlotte

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Charlotte Uptown ?

Embassy Suites by Hilton Charlotte Uptown  offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Charlotte Uptown ?

As of 30 Nov 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Charlotte Uptown  on 22 Dec 2025 start from AU$260.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Charlotte Uptown ?

Yep, Embassy Suites by Hilton Charlotte Uptown  has secured valet parking with in/out privileges for USD 45 per night.

Does Embassy Suites by Hilton Charlotte Uptown  have a pool?

Embassy Suites by Hilton Charlotte Uptown  has a pool and an indoor pool. The pool is open 6:00 AM to 10:00 PM.

Does Embassy Suites by Hilton Charlotte Uptown  serve breakfast?

You bet, our travelers highly rate the free cooked-to-order brekkie here! Offered weekdays from 6:30 AM to 9:30 AM and on weekends between 7 AM and 10:30 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Charlotte Uptown ?

No, Embassy Suites by Hilton Charlotte Uptown  does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Charlotte Uptown ?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Embassy Suites by Hilton Charlotte Uptown ?

Check-in begins at 4 PM. Check-out time is 11 AM.

Embassy Suites by Hilton Charlotte Uptown  Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 730 out of 1012 reviews
Rating 8 - Good. 163 out of 1012 reviews
Rating 6 - Okay. 60 out of 1012 reviews
Rating 4 - Poor. 32 out of 1012 reviews
Rating 2 - Terrible. 27 out of 1012 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Chaya

Stayed 1 night in Aug 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Aug 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The overall stay was very nice. The only complaint I had was on check out day at 9:30 in the morning housekeeping walked in without being prompted but other than that, we had a wonderful time.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ramon

Stayed 3 nights in Aug 2025

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

WHERE THE PARTY PEOPLE AT

Hotel was excellent ... would recommend anyone to stay ...bars, grills, Bank of America Stadium, and restaurants all in walking distance to and from hotel Cleanliness was the most important part of the hotel for me and there was no holds bar in that area....MAGIFICENT
Stayed 2 nights in Aug 2025

10/10 Excellent

wendell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great no complaints
Stayed 2 nights in Aug 2025

8/10 Good

Press, Roswell

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good property
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

shurquanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with the kiddos
Stayed 1 night in Aug 2025

10/10 Excellent

Latricia

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Stayed 2 nights in Aug 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Keith

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely incredible staff and wonderful hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

Deondra

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

It was an overall good trip!
Stayed 3 nights in Jul 2025

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Jarrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Frances

Stayed 1 night in Aug 2025

8/10 Good

Vickie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly especially Ms. Wanda and Ms. Ann working in the dining area.
Stayed 2 nights in Aug 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff are very nice and the hotel is very clean.
Stayed 2 nights in Aug 2025

10/10 Excellent

Matthew

Stayed 2 nights in Jul 2025

6/10 Okay

Neffeteria

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The property is very clean and updated. However the beds are too hard for my liking.
Stayed 2 nights in Jul 2025

8/10 Good

Jerlonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
The air conditioning was almost non existent in the lobby and hallways. Room air was better but still not keeping up to where we would have liked it to be and it was quite warm for trying to sleep. I understand it the heat index was high, but it was quite uncomfortable at times. We were given a handicap accessible room which was not requested and the shower was a bit awkward to manage and leaked water onto the tile floor.
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Property conditions & facilities, room comfort
Had a great visit to Charlotte. The front desk woman was excellent! Good buffet breakfast and valet parking was convenient.
Stayed 1 night in Jul 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 3 nights in Jul 2025