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Hyatt Place Charlotte Downtown

3.0 star property
Hotel with free breakfast, 4-minute walk to Spectrum Center

Photo gallery for Hyatt Place Charlotte Downtown

Front of property – evening/night
Property preview
In-room safe, desk, blackout curtains, iron/ironing board
Free daily full breakfast
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Bar
  • Room service
  • 24/7 front desk
The current price is AU$221
includes taxes & fees
14 Dec - 15 Dec

Explore the area

View map
222 South Caldwell Street, Charlotte, NC, 28202
  • Place, Spectrum Center
    ‪3 min walk‬
  • Place, NASCAR Hall of Fame
    ‪4 min walk‬
  • Place, Charlotte Convention Center
    ‪5 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(122 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

8.8 out of 10
Excellent
(38 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
Hairdryer
  • 47 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds (High Floor)

8.8 out of 10
Excellent
(53 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
Hairdryer
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (High Floor)

7.8 out of 10
Good
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Boardroom Suite)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, City View (Boardroom Suite)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
Private bathroom
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
Private bathroom
  • 55 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Shower)

7.8 out of 10
Good
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
Private bathroom
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

8.0 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
Private bathroom
  • 79 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Shower)

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
Private bathroom
  • 63 sq m
  • Sleeps 6
  • 2 Queen Beds

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About the area

Charlotte

Hyatt Place Charlotte Downtown places you in the centre of Charlotte, within a short 5-minute stroll of popular places like Spectrum Center and NASCAR Hall of Fame. Highlights at this hotel include free weekday breakfast, a restaurant and a 24-hour gym. .The restaurant, The Placery, is open for dinner. For a drink, you can stop by the hotel's own lounge bar. 2002 square feet (186 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. Each morning free full breakfast is offered between 7:00 AM and 9:30 AM. There's also the convenience of valet parking. .Attractions within a 20-minute walk of this 3-property class Uptown Charlotte hotel include Bank of America Stadium and Charlotte Convention Center.

What's nearby

  • Queen City Quarter - 3 min walk - 0.3 km
  • Spectrum Center - 3 min walk - 0.3 km
  • NASCAR Hall of Fame - 4 min walk - 0.4 km
  • Charlotte Convention Center - 5 min walk - 0.4 km
  • Bank of America Stadium - 14 min walk - 1.2 km

Getting around

  • 3rd St - Convention Center Station - 4 min walk
  • Charlotte Station - 7 min drive
  • Charlotte-Douglas International Airport (CLT) - 18 min drive

Restaurants

  • ‪Burger King - ‬4 min walk
  • ‪Midnight Diner - ‬4 min walk
  • ‪Buffalo Wild Wings - ‬4 min walk
  • ‪Nuvole Rooftop TwentyTwo - ‬7 min walk
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬10 min walk

About this property

Hyatt Place Charlotte Downtown

Hotel with free breakfast, 4-minute walk to Spectrum Center
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 2002 square feet (186 square metres) and includes conference space. A 24-hour fitness centre, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Hyatt Place Charlotte Downtown. For a fee, parking is available.

This 3-star Charlotte hotel is smoke free.

  • 1 building
  • 172 guestrooms or units
  • 7 levels
  • Conference rooms
  • 2002 sq ft of conference space
  • 186 sq. m of conference space
  • Full breakfast (free)
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place Charlotte Downtown offers 172 air-conditioned accommodations with MP3 docking stations and a safe. 42-inch flat-screen televisions come with premium satellite channels and Netflix. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 42 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • In-room sofa bed

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,002 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (38 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (51 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [459 East Third Street]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in for this property is located on the 10th floor.
This property's per day incidental fee deposit is refundable via credit card pending room inspection.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 75.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 42 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. Long-term renters welcome.

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Place Charlotte Downtown
Hyatt Place Hotel Charlotte Downtown
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Hotel
Hyatt Charlotte Charlotte
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Downtown Charlotte
Hyatt Place Charlotte Downtown Hotel Charlotte

Frequently asked questions

What is the cancellation policy at Hyatt Place Charlotte Downtown?

Hyatt Place Charlotte Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Place Charlotte Downtown?

As of 6 Dec 2025, prices found for a 1-night stay for 2 adults at Hyatt Place Charlotte Downtown on 14 Dec 2025 start from AU$220.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Place Charlotte Downtown?

Yep, Hyatt Place Charlotte Downtown has secured covered valet parking with in/out privileges for USD 42 per night.

Is Hyatt Place Charlotte Downtown family-friendly?

You bet! With amenities such as a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Place Charlotte Downtown is a hit with families.

Does Hyatt Place Charlotte Downtown serve breakfast?

Yeah, travelers love the free full brekkie here! Served daily from 7:00 AM to 9:30 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Hyatt Place Charlotte Downtown?

No, Hyatt Place Charlotte Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Place Charlotte Downtown?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hyatt Place Charlotte Downtown?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hyatt Place Charlotte Downtown?

No, only service animals are allowed.

Hyatt Place Charlotte Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 893 out of 1481 reviews
Rating 8 - Good. 289 out of 1481 reviews
Rating 6 - Okay. 155 out of 1481 reviews
Rating 4 - Poor. 71 out of 1481 reviews
Rating 2 - Terrible. 73 out of 1481 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kristina, Phoenix

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed here several times and it is our favorite in Charlotte. Quiet, great breakfast and very clean. We love the bar and lounge area. Staff is amazing and very helpful. Can't wait to go back!
Stayed 2 nights in Sep 2025

10/10 Excellent

Johnny

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was very knowledgeable and helpful about the surrounding area for dining. Plus, the buffet breakfast was top notch. Because one has to catch the elevator to check-in, it felt strange but gave one an extra feeling of safe. And it neat the convention center and other major event sites.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Terisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just great
Stayed 1 night in Aug 2025

10/10 Excellent

Adriana

Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick Stay

Thoroughly enjoyable. Clean and efficient.
Stayed 1 night in Jun 2025

10/10 Excellent

Amy Grace

Stayed 1 night in Aug 2025

10/10 Excellent

Cydney

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experience!

The hotel staff kindly sent us an email before our stay with clear instructions that made finding the valet a breeze. Everyone we encountered was extremely kind and helpful. We were given a large, gorgeous room that was even better than we anticipated. The breakfast was also delicious. A 10 out of 10 stay. Would recommend and would stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and I really appreciated the 12 PM checkout. The staff were friendly and very accommodating. The food was tasty, especially the breakfast!
Stayed 1 night in Sep 2025

8/10 Good

Kendal

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 3 nights in Aug 2025

10/10 Excellent

Angie

Liked: Cleanliness
Bed was very comfortable. Room was very large. Clean bathroom and furnishings. Actually very dark at night. The blackout curtains had no "leaks" of light. Great night of sleep.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday

It was amazing and very entertaining, will be back again soon
Stayed 2 nights in Aug 2025

10/10 Excellent

melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Tamika

Stayed 1 night in Sep 2025

10/10 Excellent

Ralph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff
Stayed 2 nights in Aug 2025

6/10 Okay

Jared

Travelled with family
Liked: Cleanliness
A pleasant stay with a few minor drawbacks. The hotel offers a good range of average amenities, including a decent pool and a functional fitness center. However, the room decor feels a bit dated and could definitely benefit from a modern refresh. The staff was friendly and helpful, and the location was convenient. Overall, it's a solid choice for a short trip, but don't expect a luxury experience.
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stayed one night but overall a good stay. Valet could do a better job of locating cars.
Stayed 1 night in Aug 2025

10/10 Excellent

Roscoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Amy

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
@ arrival, 40 mins waiting to be valet parked & after finally getting “pulled to the side” we went inside to wait another 20 mins for a luggage cart to get to check in on the 10th floor And were greeted by staff members that were not so friendly in particular the black female with the low-cut blonde hair. Very rude & snooty. I did everything in my power to overly complement her in hopes of pulling out a kinder customer service stance. Yet to no avail. I ran back outside and tipped ** (the best staff they had in terms of cust serv) to please lock the doors on my brand new Mercedes AMG and please park it somewhere to protect the doors. We checked in and as requested were sent to the highest floor where we immediately realized that our window blinds were broken, so we were unable to open or close them for the view of the city. We got changed & left out again & As soon as we came downstairs, it reeked of marijuana in the main lobby, and once we stepped outside the door, my car was still parked out Front had yet to be moved with the doors STILL UNLOCKED, and there was a female leaning on my car taking pictures of herself. I am appalled at the valet. I called four different times all the way up until 5 AM. of doors being slammed, marijuana smell, and someone arguing all night long in our hall. No sleep! Spoke to Lorenzo, David and two diff females. My Grandbaby (8 y/o) touched the lights in your lobby and the same black female loudly got onto her ! Hyatt Never again!
Stayed 1 night in Aug 2025

10/10 Excellent

Cadmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Tev

I loved my city view & wouldn’t mind to rebook here
Stayed 2 nights in Aug 2025

10/10 Excellent

ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Catherine

Travelled with partner
Disliked: Staff & service
Nothing
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Aug 2025

10/10 Excellent

Terrance, Columbia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need 2 valets, one for the restaurant one for the hotel. Takes a long time to get your vehicle pulled up
Stayed 1 night in Aug 2025