You can enjoy coffee/tea makers, hair dryers, and phones, featured in all 20 rooms. Refrigerators, stovetops, and room service make in-room dining convenient. Additionally, irons/ironing boards and free toiletries are available.
This motel offers free WiFi in public areas, a terrace, and a garden. Other amenities include laundry facilities, barbecue grills, and a picnic area. There's also the convenience of free self parking.
Places within a 15-minute walk of this 3.5-star Grafton motel include Grafton Shoppingworld and Clarence River.
29 Dec. 2019 by Jim
Thank you for your review of the Civic Motel Grafton. Hope to see you again some time soon. Kind Regards Management Civic Motel
18 Sep. 2019 by Jodi
Thank you for your review.
18 Jun. 2019 by Jodi
Thank you for your review, we try to make everyone's stay as comfortable and welcoming as possible.
22 Jul. 2018 by Danielle
Hi, Thank you for sharing your customer experience. I apologise that the resource folder in the room was not helpful for your particulars, I will look into this and make sure the information you mention is readily available for all guests. Kind regards, Civic Motel Management
24 Oct. 2017 by Danielle
Hi Bill, Thank you for the review, yes I did not realise you would have so much trouble obtaining a receipt from the online agent. We hope to see you again should your need accommodation in our town. Kind regards, Civic Motel Management
10 Mar. 2017 by Danielle
Hi Katie, We thank you for taking the time to review our motel, we enjoy hearing our guests feedback. I will look into your dining concern for future guests benefit. Thank you once again. Kind regards, Civic Motel Management
10 Mar. 2017 by Danielle
Hi there, Thank you for your feedback and review on our motel. We appreciate customer experience. Kind regards, Civic Motel Management
30 Nov. 2016 by Danielle
Hi Polly, We are saddened to hear your stay was not an enjoyable one, our apologies for this. We do try to keep our guests happy. I have spoke to our team here at the motel regarding your issues and we will endeavour to improve the services. Kind regards, Civic Motel Management
As a guest of Civic Motel, you'll find an outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi. Barbecue grills, a vending machine, and a garden are also featured at Civic Motel. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Grafton motel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Civic Motel offers 20 accommodations with shared/communal kitchens and hair dryers. This Grafton motel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and microwaves can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available.
Room service (during limited hours) is available.
Recreational amenities at the motel include an outdoor pool.
Special check-in instructions:
The front desk is open daily from 9 AM - 7 PM. Front desk staff will greet guests on arrival.
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
The front desk at this property is open daily from 9 AM - 7 PM.
Guests will receive key retrieval information.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve onsite parking. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place and guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.