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3.8 out of 5

"Didn't like the state of the Motel room – small, very old style, cramped, shower with mould developing – though I am heartened by the comments of the ... " More

By a verified traveller on Tue 18 May 2021

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Hotel Description

At Glenwood Tourist Park & Motel you'll be 2.2 km (1.4 mi) from Clarence River and 3.3 km (2.1 mi) from Grafton Shoppingworld. Highlights at this holiday park include an outdoor swimming pool and free self parking.

This pet-friendly holiday park offers free WiFi in public areas, a terrace, and a garden. Other amenities include a kids' swimming pool, a snack bar/deli, and laundry facilities.

With a stay at this 3-star South Grafton holiday park, you'll be 3.8 km (2.3 mi) from Saraton Theatre and 4.3 km (2.7 mi) from Clarence River Historical Society.

Basic Cabin (Pool View)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$68* Per night/room 30 Sep. - 1 Oct.

Executive Cabin

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Family Cabin (Standard)

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Basic Cabin (Glendale Special)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Cabin, 1 Bedroom, Non Smoking (Ensuite)

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 5 Max

Family Cabin (Ensuite Max 3)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Glenwood Tourist Park & Motel ratings based on 155 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Glenwood Tourist Park & Motel

Everyone (83) Couples (25) Students (1) Family (53)
3 out of 5
Didn't like the state of the Motel room – small, very old style, cramped, shower with mould developing – though I am heartened by the comments of the new managers that they are awaiting the owners input on whether they will improve or demolish.

Posted by on 18 May 2021

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Comment from Hotel Management

18 May 2021 by Tee

Hi Thanks for your review, yes the Motels are old and tired looking, we are working hard to update them and redo the showers just takes a bit of time to plan and do. Cheers Tracy

5 out of 5

Posted by on 7 May 2021

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Comment from Hotel Management

18 May 2021 by Tee

thanks heaps for your review much appreciated.

5 out of 5
Nice and tidy place and not to far off the highway

Posted by on 7 Apr. 2021

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Comment from Hotel Management

7 Apr. 2021 by Tee

Thanks for taking the time to review us much appreciated. Cheers Tracy

5 out of 5
I liked the fact that it was rural in aspect and I could walk without going on roads, and that it had facilities for making a cuppa and heating food. What it would have been useful to know is that there is nowhere close by to provide oneself with food

Posted by on 31 Dec. 2020

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4 out of 5
Clean and tidy, friendly staff, easy to find, short drive to amenities.

Posted by on 22 Dec. 2020

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Comment from Hotel Management

23 Dec. 2020 by Sharen

Thank you for taking the time to give us a review. We are happy you had a good stay and hope we will see in the future

4 out of 5
Good clean bathroom and clean cabin.. the aircon smelled abit musty was close to toilet would stay again.. couple of the local residents was a bit roudy on the night we was there but once we went in cabin we couldn’t hear them..

Posted by , from Tingha on 23 Oct. 2020

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Comment from Hotel Management

28 Oct. 2020 by Sharen

Hi Kaykay, Thank you for taking the time to give us a review. I'm sorry about the noise. We do like to have a quiet park. Rgards Sharen

4 out of 5
As a caravan park, the amenities were clean, functional and easily accessible. Staying in the cabins was likewise comforyable. The cabin was clean neat with basic amenities. Toilet and shower block centrally located. Grounds are well tended and the pool maintained.

Posted by , from New South Wales on 16 Aug. 2020

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Comment from Hotel Management

19 Aug. 2020 by Sharen

Thank you Nigel & Jen for the positive feed back.

1 out of 5
Worst tourist park in Nsw, Cabin15 is dated old and smelly, beds are hard and have old army style blankets. Wifi doesn’t work, cutlery in cabin was dirty, kettle had water left in it from previous guest. Airconditioning didn’t work. I arrived after hours and left at 5am so didn’t see any staff members, I raised my concerns with Wotif and was offered a full refund. Avoid this property like the plaque. Wotif representative advised he spoke with Sharon park manager and advised she was rude and lacked professionalism and transparency. Regards Dean

Posted by , from Sydney Nsw on 16 Jul. 2020

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Comment from Hotel Management

17 Jul. 2020 by Alysha

Hi Dean. you stayed a total of 2 days here, the office is open from 9am to 5pm. There is also a contact number printed on your map that you would have been supplied with your key. If contact was made, we would be sure to move you to another room and be confident you left satisfied. There are also more blankets situated in the cupboards. This is a budget stay, reservations are happening but havent gotten to the cabins as of yet. Any other concerns please call the office.

3 out of 5
Cabin we stayed in was old. Smelly and falling apart. Aircon unit was filthy. Full of dead flys and moths. A bit disappointing to be honest. Needed some work done in it.

Posted by , from Gladstone. on 12 Jul. 2020

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Comment from Hotel Management

13 Jul. 2020 by Alysha

Thanks for your feedback Shane, I will show this to all staff and we will address this issue

4 out of 5
It was good for what it was,an overnight stay for 6 at a good price.

Posted by on 27 Jan. 2020

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About the Glenwood Tourist Park & Motel

Location 71 Heber Street, South Grafton, NSW 2460

Property Features

There's a snack bar/deli on site. WiFi is free in public spaces. Glenwood Tourist Park & Motel offers its guests an outdoor pool and a children's pool. A terrace, barbecue grills, and a garden are also featured at Glenwood Tourist Park & Motel. Free self parking is available. This 3-star South Grafton holiday park is smoke free.

  • 28 guestrooms or units
  • Deli
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Grafton City Station (1.6 km / 1 mi)
  • Parking: Free self parking

Room Amenities

Glenwood Tourist Park & Motel offers 28 accommodations. Refrigerators and microwaves are provided. Housekeeping is provided weekly.

  • Refrigerator
  • Microwave
  • Housekeeping (weekly)
  • Wheelchair accessible

Nearby Activities

An outdoor pool and a children's pool are on site.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 20
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 8:00 PM
  • Saturday - Sunday: 9:00 AM - 7:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 8:00 PM
  • Saturday - Sunday: 9:00 AM - 7:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: AUD 15 per pet, per night
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa and Mastercard. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Contactless check-out is available.

  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: AUD 15 per pet, per night
  • Late check-out fee: AUD 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Glenwood Tourist Park Motel South Grafton
  • Glenwood Tourist Park Grafton
  • Glenwood Tourist Park South Grafton
  • Glenwood Tourist Park &
  • Glenwood Tourist Park & Motel Holiday Park
  • Glenwood Tourist Park & Motel South Grafton
  • Glenwood Tourist Park & Motel Holiday Park South Grafton

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.