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Tru by Hilton Charlotte Airport Lake Pointe

2.5 star property
Hotel in Charlotte with free breakfast and free airport shuttle

Photo gallery for Tru by Hilton Charlotte Airport Lake Pointe

Lobby
Outdoor pool
Exterior
Reception
1 bedroom, desk, laptop workspace, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
The current price is AU$195
includes taxes & fees
1 July - 2 July

Explore the area

Map
2227 Cascade Point Blvd Suite, Charlotte, NC, 28208
  • Charlotte Douglas Airport Overlook
  • Billy Graham Library
    ‪1 min drive‬
  • Bank of America Stadium
    ‪9 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

Hilton Garden Inn Charlotte Uptown

Uptown Charlotte
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,038 reviews
The price is AU$231
includes taxes & fees
6 July - 7 July
Hilton Garden Inn Charlotte Uptown

About the area

Charlotte

At Tru by Hilton Charlotte Airport Lake Pointe you'll be 1.7 km (1 mi) from Billy Graham Library and 2.9 km (1.8 mi) from Charlotte Regional Farmers Market. Highlights at this hotel include a complimentary breakfast, an outdoor swimming pool and a free airport shuttle. .Tru Lobby Bar is the hotel's own bar. Enjoy the gym and seasonal outdoor swimming pool. Additionally, you'll find free Wi-Fi in public areas and coffee/tea in a common area. There's also the convenience of self parking. .Attractions within a 10-minute drive of this Charlotte hotel include Bank of America Stadium and Spectrum Center.

What's nearby

  • Billy Graham Library - 1 min drive - 1.0 km
  • Bank of America Stadium - 9 min drive - 9.0 km
  • Charlotte Convention Center - 10 min drive - 10.0 km
  • NASCAR Hall of Fame - 10 min drive - 10.4 km
  • Spectrum Center - 10 min drive - 10.7 km

Getting around

  • Woodlawn Station - 4 min drive
  • Charlotte Station - 14 min drive
  • Charlotte-Douglas International Airport (CLT) - 7 min drive

Restaurants

  • ‪Tequileria - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Restaurant Depot - ‬5 min drive
  • ‪Kosta's Kitchen - ‬3 min drive
  • ‪Coffey Creek Cafe - ‬4 min drive

About this property

Tru by Hilton Charlotte Airport Lake Pointe

Hotel in Charlotte with free breakfast and free airport shuttle
Tru by Hilton Charlotte Airport Lake Pointe offers its guests an outdoor pool and a fitness centre. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A vending machine, an arcade/games room, and coffee/tea in common area are also featured at the business-friendly Tru by Hilton Charlotte Airport Lake Pointe. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available.

This Charlotte hotel is smoke free.

  • 108 guestrooms or units
  • Built in 2020
  • Buffet breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Pool or billiards table
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Tru by Hilton Charlotte Airport Lake Pointe offers 108 air-conditioned accommodations with a hairdryer and an iron/ironing board. LED televisions come with premium cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on request.

Languages

English

Similar properties

Free daily buffet breakfast

Hampton Inn & Suites Charlotte Airport Lake Pointe

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.7 out of 5, Exceptional, 1,006 reviews
The price is AU$195
includes taxes & fees
1 July - 2 July
Hampton Inn & Suites Charlotte Airport Lake Pointe

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Tru Lobby Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Built in 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 02 November to 30 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 10 per day
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. Guests can access their rooms with a mobile device.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 9:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Charlotte Airport
Tru By Hilton Charlotte Pointe
TRU BY Hilton Charlotte Airport LAK
Tru by Hilton Charlotte Airport Lake Pointe Hotel
Tru by Hilton Charlotte Airport Lake Pointe Charlotte
Tru by Hilton Charlotte Airport Lake Pointe Hotel Charlotte

Frequently asked questions

What is the cancellation policy at Tru by Hilton Charlotte Airport Lake Pointe?

Tru by Hilton Charlotte Airport Lake Pointe offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tru by Hilton Charlotte Airport Lake Pointe?

As of 18 June 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Charlotte Airport Lake Pointe on 1 July 2025 start from AU$195.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tru by Hilton Charlotte Airport Lake Pointe?

Yep, Tru by Hilton Charlotte Airport Lake Pointe has a self car park for USD 10 per day.

Does Tru by Hilton Charlotte Airport Lake Pointe have a pool?

Tru by Hilton Charlotte Airport Lake Pointe has a seasonal outdoor pool. The pool is open 9:00 AM to 10:00 PM (Seasonal outdoor pool open from May to October).

Does Tru by Hilton Charlotte Airport Lake Pointe serve breakfast?

Yep, our travelers give a thumbs up to the free buffet brekkie here! Available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Tru by Hilton Charlotte Airport Lake Pointe?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

What time are check-in & check-out at Tru by Hilton Charlotte Airport Lake Pointe?

Check-in begins at 3:00 PM. Check-out time is noon.

Tru by Hilton Charlotte Airport Lake Pointe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 806 out of 1099 reviews
Rating 8 - Good. 164 out of 1099 reviews
Rating 6 - Okay. 63 out of 1099 reviews
Rating 4 - Poor. 30 out of 1099 reviews
Rating 2 - Terrible. 36 out of 1099 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Yasmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was new and clean The noise level was terrible throughout the night. Every time someone opened or closed their door it was very loud and woke us up Although I love that their are no carpets in the room you can hear other people walking about in their room Ealls seemed thin as you could hear people talking or watching television. We will not stay heat again
Stayed 1 night in Mar 2025

8/10 Good

Rebecca, Palm Coast

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, efficient, comfy bed, good breakfast options, Lavazza coffee
Stayed 1 night in Mar 2025

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly nice and helpful. I didnt frequent it but the lobby bar was quite popular and well attended. The hotel is nothing special particularly, but I really liked the decor and layout of the room and the simple amentiies like lots of hooks and an open bar for hanging clothes were great.
Stayed 2 nights in Mar 2025

10/10 Excellent

Willy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Regan

Travelled with family
Liked: Cleanliness

Could have been better!

I was disappointed that the pillows were too soft and flat, but worst of all was the wear and tear on the sheets - they were so worn in places that it felt like sandpaper on my legs. Folks at the front desk were not that friendly. Loved the look of the lobby and the 24/7 available snacks. If you want to be environmentally friendly, ditch the plastic water bottles.
Stayed 1 night in Mar 2025

10/10 Excellent

Samantha

Stayed 1 night in Feb 2025

10/10 Excellent

Adriene

Stayed 2 nights in Mar 2025

4/10 Poor

David

Stayed 1 night in Jan 2025

10/10 Excellent

Chester

Liked: Cleanliness, staff & service, property conditions & facilities
Nice lobby with bar and sitting areas. Clean room, comfortable bed. Breakfast was actually at the Hampton Inn, attached through a short hallway, and was good, better than expected!
Stayed 1 night in Mar 2025

10/10 Excellent

Takisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay, hospitable staff, clean rooms, bathroom and linens.
Stayed 1 night in Mar 2025

10/10 Excellent

Adriene

Liked: Cleanliness, amenities, property conditions & facilities
Amazing!
Stayed 2 nights in Mar 2025

10/10 Excellent

Katelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, accommodating staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Marty

Stayed 1 night in Feb 2025

8/10 Good

Jessica

Stayed 1 night in Jan 2025

2/10 Terrible

Norman

Liked: Cleanliness
Disliked: Staff & service
I happened to be 90 minutes early for check in, and there was no one attending the front desk. After standing there for about 15 minutes I had to call the number in order for someone to come out to the desk. Upon informing her that I would like to check in she said I couldn’t be checked in until 3pm. She didn’t even look to see if they might have had a room available, it was just a flat out no. I’ve never experienced that at any hotel before.
Stayed 2 nights in Feb 2025

10/10 Excellent

Oluwaseun

Liked: Cleanliness, staff & service, property conditions & facilities
Great for our brief stay.
Stayed 1 night in Feb 2025

2/10 Terrible

Tim

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Great hotel for fans of insomnia. Noisy, cheap and never to be repeated.
Stayed 1 night in Feb 2025

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nothing
Stayed 1 night in Feb 2025

8/10 Good

Franck

Stayed 1 night in Feb 2025

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Melissa

Travelled with partner
Liked: Cleanliness, staff & service
The property was very clean, and staff were wonderful. However, there was a tremendous amount of noise all throughout the night. Every door that opened in the hallway to other rooms would slam shut. This was very, very disturbing and again, went on throughout the night. There was also a lot of noise from the parking lot, the airport, and voices in the hallway. I was also surprised to learn there was a parking fee each day. I would not choose this location again.
Stayed 2 nights in Feb 2025