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Tru by Hilton Charlotte Airport Lake Pointe

2.5 star property
Hotel with free breakfast, near Billy Graham Library

Photo gallery for Tru by Hilton Charlotte Airport Lake Pointe

Lobby
Reception
Snack bar
Outdoor pool
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
The current price is AU$172
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
2227 Cascade Point Blvd Suite, Charlotte, NC, 28208
  • Place, Charlotte Douglas Airport Overlook
  • Place, Billy Graham Library
    ‪1 min drive‬
  • Place, Bank of America Stadium
    ‪9 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

9.2 out of 10
Wonderful
(96 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(125 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

8.4 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
  • Sleeps 2
  • 1 King Bed

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9 Nov - 10 Nov
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About the area

Charlotte

At Tru by Hilton Charlotte Airport Lake Pointe you'll be 1.7 km (1 mi) from Billy Graham Library and 2.9 km (1.8 mi) from Charlotte Regional Farmers Market. Highlights at this hotel include a complimentary breakfast, an outdoor swimming pool and a free airport shuttle. .Tru Lobby Bar is the hotel's own bar. Enjoy the gym and seasonal outdoor swimming pool. Additionally, you'll find free Wi-Fi in public areas and coffee/tea in a common area. There's also the convenience of self parking. .Attractions within a 10-minute drive of this Charlotte hotel include Bank of America Stadium and Charlotte Convention Center.

What's nearby

  • Billy Graham Library - 1 min drive - 1.0 km
  • Bank of America Stadium - 9 min drive - 9.0 km
  • Charlotte Convention Center - 10 min drive - 10.0 km
  • NASCAR Hall of Fame - 10 min drive - 10.4 km
  • Spectrum Center - 10 min drive - 10.7 km

Getting around

  • Woodlawn Station - 4 min drive
  • Charlotte Station - 14 min drive
  • Charlotte-Douglas International Airport (CLT) - 7 min drive

Restaurants

  • ‪Panera Bread - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Kosta's Kitchen - ‬3 min drive
  • ‪Nana Morrison's Soul Food - ‬14 min walk

About this property

Tru by Hilton Charlotte Airport Lake Pointe

Hotel with free breakfast, near Billy Graham Library
Tru by Hilton Charlotte Airport Lake Pointe offers its guests an outdoor pool and a fitness centre. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A vending machine, an arcade/games room, and coffee/tea in common area are also featured at the business-friendly Tru by Hilton Charlotte Airport Lake Pointe. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available.

This Charlotte hotel is smoke free.

  • 108 guestrooms or units
  • Built in 2020
  • Buffet breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Pool or billiards table
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Tru by Hilton Charlotte Airport Lake Pointe offers 108 air-conditioned accommodations with a hairdryer and an iron/ironing board. LED televisions come with premium cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on request.

Similar properties

Free daily buffet breakfast
Hampton Inn & Suites Charlotte Airport Lake Pointe
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.7 out of 5, Exceptional, 1,017 reviews
The price is AU$172
includes taxes & fees
23 Nov - 24 Nov
Hampton Inn & Suites Charlotte Airport Lake Pointe

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Tru Lobby Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Built in 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 02 November to 30 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 10 per day
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. Guests can access their rooms with a mobile device.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 9:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Charlotte Airport
Tru By Hilton Charlotte Pointe
TRU BY Hilton Charlotte Airport LAK
Tru by Hilton Charlotte Airport Lake Pointe Hotel
Tru by Hilton Charlotte Airport Lake Pointe Charlotte
Tru by Hilton Charlotte Airport Lake Pointe Hotel Charlotte

Frequently asked questions

What is the cancellation policy at Tru by Hilton Charlotte Airport Lake Pointe?

Tru by Hilton Charlotte Airport Lake Pointe offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tru by Hilton Charlotte Airport Lake Pointe?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Charlotte Airport Lake Pointe on 23 Nov 2025 start from AU$171.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tru by Hilton Charlotte Airport Lake Pointe?

Yep, Tru by Hilton Charlotte Airport Lake Pointe has a self car park for USD 10 per day.

Does Tru by Hilton Charlotte Airport Lake Pointe have a pool?

Tru by Hilton Charlotte Airport Lake Pointe has a seasonal outdoor pool. The pool is open 9:00 AM to 10:00 PM (Seasonal outdoor pool open from May to October).

Does Tru by Hilton Charlotte Airport Lake Pointe serve breakfast?

Yep, our travelers give a thumbs up to the free buffet brekkie here! Available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Tru by Hilton Charlotte Airport Lake Pointe?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

What time are check-in & check-out at Tru by Hilton Charlotte Airport Lake Pointe?

Check-in begins at 3:00 PM. Check-out time is noon.

Reviews

Tru by Hilton Charlotte Airport Lake Pointe Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 812 out of 1112 reviews
Rating 8 - Good. 168 out of 1112 reviews
Rating 6 - Okay. 68 out of 1112 reviews
Rating 4 - Poor. 27 out of 1112 reviews
Rating 2 - Terrible. 37 out of 1112 reviews

Reviews

10/10 Excellent

Chad

Stayed 1 night in Aug 2025

2/10 Terrible

Caren

Stayed 1 night in Aug 2025

6/10 Okay

Angelica

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Aaron

Stayed 1 night in Aug 2025

10/10 Excellent

Heather

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast had great options
Stayed 1 night in Jul 2025

10/10 Excellent

jessica

Stayed 1 night in Jul 2025

8/10 Good

Mershel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room wasn’t cleaned or replenished after my first night’s stay. Everything else was great.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Sensible Choice with Breakfast Convenience

The breakfast was a little more basic than I’d hoped, but serviceable. That day for breakfast they had eggs, chicken sausage, grits, and self-serv waffles for hot food, with bagels and bread for self-service toast and two or three cereal choices. For tea drinkers--only one choice was available. The bed was comfortable, there were streaming apps available on the TV. Shuttles to the airport were running. Oddly, there wasn't a ramp to roll luggage to the side parking area.
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Steven

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Convenient to airport
Stayed 1 night in Jul 2025

6/10 Okay

Judy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was disappointed to find that this location doesn't offer airport shuttle service. Thank god for Uber.
Stayed 1 night in Jul 2025

6/10 Okay

Sharron

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
What I like is the cleanliness off the hotel and the breakfast. What I had challenges with was when asking the staff a question some of them would say google it. Some of the staff on the side of TRU hotel where not helpful nor accommodating.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jessica

Stayed 3 nights in Jul 2025

8/10 Good

Sunitha

Liked: Cleanliness, property conditions & facilities
Room was very nice
Stayed 1 night in Jul 2025

10/10 Excellent

Belinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very clean and comfortable. Shuttle to airport and pick up is offered. On site safe extended parking for a fee.
Stayed 1 night in Jul 2025

4/10 Poor

Jodi

Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff met my needs. I just wish there were more eatery and activity options nearby. 9/10 recommend
Stayed 2 nights in Jun 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was the best hotel stay possible for 3.5 hour stay. We got in late for a layover. The night manager was amazing. She very clearly explained how to get the shuttle from the airport and then got us in a room quickly when we arrived. Getting that kind of service when you are too tired to function is priceless. Shuttles were on time, so no stress there. The room was clean and the bed was comfortable. We actually got some sleep. Wish we could have enjoyed it longer!
Stayed 1 night in Jun 2025

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

marjorie

Liked: Cleanliness, property conditions & facilities
The area was nice and safe. The hotel was ok as well. The staff was nice. The ac unit was loud and I didn’t like paying for parking. If you are a guest staying at the hotel, you shouldn’t have to pay for parking
Stayed 3 nights in Jun 2025

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mitchell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2025

10/10 Excellent

Eduardo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent! 100% recommended
Stayed 1 night in Jun 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025