The Westin Resort & Spa, Cancun

4.0 star property
On beach with 4 outdoor pools, near El Rey Ruins

Photo gallery for The Westin Resort & Spa, Cancun

4 outdoor pools, free pool cabanas, pool umbrellas
On the beach, sun-loungers, beach umbrellas, beach massages
Reception
3 restaurants, breakfast served
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
The current price is AU$185
includes taxes & fees
12 Aug - 13 Aug

Explore the area

Map
Boulevard Kukulcan Km 20, Cancun, QROO, 77500
  • Iberostar Cancun Golf Course
    ‪3 min drive‬
  • El Rey Ruins
    ‪4 min drive‬
  • Delfines Beach
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪15 min drive‬

Room options

Suite, 1 Bedroom, Non Smoking, Ocean View

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Separate bedroom
Private bathroom
Separate bath and shower
Hairdryer
  • 116 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Separate dining area
Air conditioning
Kitchen
Dining table
Dishwasher
LED TV
Pillow-top bed
  • 324 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, Ocean View

Highlights

Balcony
Separate dining area
Air conditioning
Kitchenette
Mini-fridge
Dining table
LED TV
Pillow-top bed
  • 116 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

7.8 out of 10
Good
(11 reviews)

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Separate bedroom
Private bathroom
Separate bath and shower
Hairdryer
  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, Lagoon View (Balcony)

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Separate bedroom
Private bathroom
Separate bath and shower
Hairdryer
  • 54 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 Bedroom, Non Smoking, Lagoon View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
LED TV
Pillow-top bed
Separate bedroom
Private bathroom
Separate bath and shower
Hairdryer
Coffee/tea maker
  • 57 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(56 reviews)

Highlights

Air conditioning
LED TV
Pillow-top bed
Separate bedroom
Private bathroom
Separate bath and shower
Hairdryer
Coffee/tea maker
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Non Smoking, Lagoon View (Balcony)

8.2 out of 10
Very good
(11 reviews)

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Separate bedroom
Private bathroom
Separate bath and shower
Hairdryer
  • 54 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

8.8 out of 10
Excellent
(27 reviews)

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Separate bedroom
Private bathroom
Separate bath and shower
Hairdryer
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Lagoon View

8.4 out of 10
Very good
(52 reviews)

Highlights

Air conditioning
LED TV
Pillow-top bed
Separate bedroom
Private bathroom
Separate bath and shower
Hairdryer
Coffee/tea maker
  • 42 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Lagoon View

8.4 out of 10
Very good
(77 reviews)

Highlights

Air conditioning
LED TV
Pillow-top bed
Separate bedroom
Private bathroom
Separate bath and shower
Hairdryer
Coffee/tea maker
  • 42 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(40 reviews)

Highlights

Air conditioning
LED TV
Pillow-top bed
Separate bedroom
Private bathroom
Separate bath and shower
Hairdryer
Coffee/tea maker
  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

You may also like

About the area

Cancun

At The Westin Resort & Spa, Cancun you'll be within a 30-minute stroll of Iberostar Cancun Golf Course and El Rey Ruins. Highlights at this beachfront hotel include 3 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and reflexology. The restaurant, Sea & Stones Restaurant, is open for dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and 24-hour gym. Other amenities include free Wi-Fi in public areas, a hot tub and a sauna. There's also free self parking, along with the convenience of car rentals on site. .Sights within a 10-minute drive of this 4-property class Zona Hotelera hotel include Delfines Beach and Aquaworld.

What's nearby

  • Iberostar Cancun Golf Course - 3 min drive - 2.8 km
  • El Rey Ruins - 4 min drive - 3.2 km
  • Delfines Beach - 4 min drive - 3.5 km
  • Aquaworld - 8 min drive - 7.7 km
  • La Isla Shopping Mall - 12 min drive - 11.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 12 min drive

Restaurants

  • ‪Arena Sports Bar - ‬1 min walk
  • ‪Sun Palace - ‬7 min walk
  • ‪La Hacienda Restaurant - ‬5 min drive
  • ‪Soluna Bar - ‬5 min drive
  • ‪Taco Arte Restaurant - ‬4 min drive

About this property

The Westin Resort & Spa, Cancun

On beach with 4 outdoor pools, near El Rey Ruins
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At The Westin Resort & Spa, Cancun, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a children's pool, outdoor tennis courts and a 24-hour fitness centre. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Cancun hotel.

  • 379 guestrooms or units
  • 6 levels
  • 3 dining venues
  • Conference rooms
  • Deli
  • Beach lounge chairs
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
The Westin Resort & Spa, Cancun offers 379 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Beds feature pillowtop mattresses. LED televisions come with cable channels. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board.

The on-site spa has 2 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Arena Sports Bar
  • Sabor Casual Kitchen
  • Sea & Stones Restaurant

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 outdoor pools
  • Basketball
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Volleyball
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a smoke detector and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Cancun Westin Resort
Westin Cancun
Westin Resort Cancun
Cancun Westin
The Westin Resort Spa Cancun
Westin Hotel Cancun
Westin Resort & Spa Cancun Hotel Cancun
Westin Resort And Spa Cancun
Westin Resort

Frequently asked questions

What is the cancellation policy at The Westin Resort & Spa, Cancun?

The Westin Resort & Spa, Cancun offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Resort & Spa, Cancun?

As of 12 July 2025, prices found for a 1-night stay for 2 adults at The Westin Resort & Spa, Cancun on 12 Aug 2025 start from AU$184.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Resort & Spa, Cancun?

Yep, The Westin Resort & Spa, Cancun has a free self car park.

Are there any beaches close to The Westin Resort & Spa, Cancun?

The closest beach to The Westin Resort & Spa, Cancun is Delfines Beach (2.5 km).

Is there a spa on site at The Westin Resort & Spa, Cancun?

Yep, there is an onsite spa at The Westin Resort & Spa, Cancun. It has a hot tub and a steam room. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as Swedish massages.

Does The Westin Resort & Spa, Cancun have a pool?

Yep, and guests recommend it! The Westin Resort & Spa, Cancun has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at The Westin Resort & Spa, Cancun?

The Westin Resort & Spa, Cancun features 4 outdoor pools, a full-service spa and free pool cabanas.

What makes The Westin Resort & Spa, Cancun a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Westin Resort & Spa, Cancun.

Is there a free airport shuttle available at The Westin Resort & Spa, Cancun?

No, The Westin Resort & Spa, Cancun does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Resort & Spa, Cancun?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin Resort & Spa, Cancun?

Check-in begins at 4:00 PM. Check-out time is 10 AM.

Are pets allowed at The Westin Resort & Spa, Cancun?

No, only service animals are allowed.

The Westin Resort & Spa, Cancun Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1115 out of 2026 reviews
Rating 8 - Good. 497 out of 2026 reviews
Rating 6 - Okay. 217 out of 2026 reviews
Rating 4 - Poor. 89 out of 2026 reviews
Rating 2 - Terrible. 108 out of 2026 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Navjot

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WORTH STAYING IN Westin.

Amazing stay . Awesome Hospitality. Few ups and downs.though. but overall remembering experience.
Stayed 2 nights in Apr 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and very comfortable bedding. Food at hotel was very good.
Stayed 4 nights in Mar 2025

2/10 Terrible

Francisco

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsanitary conditions such as human fluids all over the bathroom toilet , hair on the bed, kitchen was dirty and sticky, check in and out in less than 5 minutes the worst was the management, extremely rude and not willing to help on any way please avoid this place if you can it ruin my entire vacation trip
Stayed 4 nights in Apr 2025

8/10 Good

Lynn

Stayed 3 nights in Apr 2025

8/10 Good

Ndeye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 3 nights in Apr 2025

10/10 Excellent

Denise

Stayed 1 night in Apr 2025

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service
Small beach, good pools. Great service
Stayed 4 nights in Apr 2025

10/10 Excellent

Victoria

Stayed 4 nights in Mar 2025

10/10 Excellent

Andrea, Clio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely great time. The beds were so comfy! Martin the waiter was the best!! Food was decent for the price. Over no complaints and definitely will be back!
Stayed 7 nights in Apr 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience.

Good experience overall. They let us accomodate a 5th into a room (small child) which was very nice and makes so much sense. Right on the beach. Fun pools. Relatively affordable. Breakfast buffet was amazing!
Stayed 1 night in Apr 2025

10/10 Excellent

Sergio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with beautiful people. Our vacation started at the Cyan resort but It was a complete failure so we booked the Westin for the remaining days. So glad we did because it made a our stay in Cancun, Mexico one to remember.
Stayed 2 nights in Apr 2025

10/10 Excellent

Samuel

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Viviane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Nahed

Stayed 2 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 4 nights in Mar 2025

10/10 Excellent

Chartine

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice resort
Stayed 3 nights in Apr 2025

10/10 Excellent

Erika Vanessa, South Jordan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Westin was amazing, property is beautiful and relaxing, breakfast delicious. Also I have to shout out to the restaurant at the beach Celso the manager, Pedro, the host girl and Giovanni. They went above and beyond with service. Everyone was super nice. 😊
Stayed 4 nights in Apr 2025

2/10 Terrible

Maria Ilian

Stayed 2 nights in Apr 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

sumeet, EDMONTON

Stayed 4 nights in Mar 2025

10/10 Excellent

Yvonne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very attentive. It was clean with good vibes
Stayed 4 nights in Mar 2025

4/10 Poor

Salvador

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Disappointing
Stayed 2 nights in Apr 2025

8/10 Good

Umesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 4 nights at The Westin Resort & Spa in Cancun, Mexico and had a great vacation. The resort is all-inclusive and the room and facilities were one of the best. The staff was very friendly and responsive in fulfilling all our requests for food, drinks, and room service. We got an amazing room with an ocean view, where it was calm and peaceful and the beach was easily accessible. The resort has a lot of activities during the day to keep the guests entertained. Overall, we had a very positive experience.
Stayed 4 nights in Apr 2025

10/10 Excellent

Athena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will come back

The hotel staff is super-helpful. We were not happy with our lagoon-view room since the view at the balcony was blocked by trees. The hotel staff immediately showed us another room with ocean view available at early check-in. We did not like that room either. Then the hotel staff asked us to wait until the check-in time to get another room with good view. It came out the room had a very nice ocean view, and the upgrade charge was reasonable. The hotel has lot of amenities, leisure spaces, well-maintained and nice landscape. The breakfast buffet was excellent with lot of choices and delicious food, especially the green juice. We love the beach area outside the building of our room. It's relatively quiet, the umbrellas are well-spaced, and a big swimming pool behind it.
View from our balcony
Stayed 5 nights in Mar 2025

2/10 Terrible

CHINYERE

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025