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The Westin Resort & Spa, Cancun

4.0 star property
On beach with 4 outdoor pools, near El Rey Ruins

Photo gallery for The Westin Resort & Spa, Cancun

4 outdoor pools, free pool cabanas, pool umbrellas
3 restaurants, breakfast served
Reception
Reception
On the beach, sun-loungers, beach umbrellas, beach massages

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Hot tub
  • Room service
  • Spa
  • Gym
The current price is AU$187
includes taxes & fees
2 Sept - 3 Sept

Explore the area

View map
Boulevard Kukulcan Km 20, Cancun, QROO, 77500
  • Iberostar Cancun Golf Course
    ‪3 min drive‬
  • El Rey Ruins
    ‪4 min drive‬
  • Delfines Beach
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View

Suite, 1 Bedroom, Non Smoking, Ocean View | Living area

Suite, 1 Bedroom, Non Smoking, Ocean View

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Separate bedroom
Hairdryer
Private bathroom
Separate bath and shower
  • 116 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony) | Living area

Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Separate dining area
Air conditioning
Kitchen
Dining table
Dishwasher
LED TV
Pillow-top bed
  • 324 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View

Suite, 1 Bedroom, Non Smoking, Ocean View | Living area

Suite, 1 Bedroom, Non Smoking, Ocean View

Highlights

Balcony
Separate dining area
Air conditioning
Kitchenette
Mini-fridge
Dining table
LED TV
Pillow-top bed
  • 116 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

8.2 out of 10
Very good
(14 reviews)

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Separate bedroom
Hairdryer
Private bathroom
Separate bath and shower
  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Lagoon View (Balcony)

Deluxe Room, 1 King Bed, Non Smoking, Lagoon View (Balcony)

Deluxe Room, 1 King Bed, Non Smoking, Lagoon View (Balcony)

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Separate bedroom
Hairdryer
Private bathroom
Separate bath and shower
  • 54 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking, Lagoon View

Junior Suite, 1 Bedroom, Non Smoking, Lagoon View

Junior Suite, 1 Bedroom, Non Smoking, Lagoon View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
LED TV
Pillow-top bed
Separate bedroom
Hairdryer
Private bathroom
Separate bath and shower
Coffee/tea maker
  • 57 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View

Room, 2 Double Beds, Ocean View

Room, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(64 reviews)

Highlights

Air conditioning
LED TV
Pillow-top bed
Separate bedroom
Hairdryer
Private bathroom
Separate bath and shower
Coffee/tea maker
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Lagoon View (Balcony)

Deluxe Room, 2 Double Beds, Non Smoking, Lagoon View (Balcony)

Deluxe Room, 2 Double Beds, Non Smoking, Lagoon View (Balcony)

8.2 out of 10
Very good
(11 reviews)

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Separate bedroom
Hairdryer
Private bathroom
Separate bath and shower
  • 54 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

8.8 out of 10
Excellent
(27 reviews)

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Separate bedroom
Hairdryer
Private bathroom
Separate bath and shower
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Lagoon View

Room, 1 King Bed, Lagoon View

Room, 1 King Bed, Lagoon View

8.6 out of 10
Excellent
(58 reviews)

Highlights

Air conditioning
LED TV
Pillow-top bed
Separate bedroom
Hairdryer
Private bathroom
Separate bath and shower
Coffee/tea maker
  • 42 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lagoon View

Room, 2 Double Beds, Lagoon View

Room, 2 Double Beds, Lagoon View

8.4 out of 10
Very good
(87 reviews)

Highlights

Air conditioning
LED TV
Pillow-top bed
Separate bedroom
Hairdryer
Private bathroom
Separate bath and shower
Coffee/tea maker
  • 42 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(44 reviews)

Highlights

Air conditioning
LED TV
Pillow-top bed
Separate bedroom
Hairdryer
Private bathroom
Separate bath and shower
Coffee/tea maker
  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Cancun

At The Westin Resort & Spa, Cancun you'll be within a 30-minute stroll of Iberostar Cancun Golf Course and El Rey Ruins. Highlights at this beachfront hotel include 3 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and reflexology. The restaurant, Sea & Stones Restaurant, is open for dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and 24-hour gym. Other amenities include free Wi-Fi in public areas, a hot tub and a sauna. There's also free self parking, along with the convenience of car rentals on site. .Sights within a 10-minute drive of this 4-property class Zona Hotelera hotel include Delfines Beach and Aquaworld.

What's nearby

  • Iberostar Cancun Golf Course - 3 min drive - 2.8 km
  • El Rey Ruins - 4 min drive - 3.2 km
  • Delfines Beach - 4 min drive - 3.5 km
  • Aquaworld - 8 min drive - 7.7 km
  • La Isla Shopping Mall - 12 min drive - 11.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 12 min drive

Restaurants

  • ‪Arena Sports Bar - ‬1 min walk
  • ‪Taco Arte Restaurant - ‬4 min drive
  • ‪Royal Solaris Cancun - ‬14 min walk
  • ‪Marco Polo Restaurante - ‬16 min walk
  • ‪Km 19.5 - ‬8 min walk

About this property

The Westin Resort & Spa, Cancun

On beach with 4 outdoor pools, near El Rey Ruins
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At The Westin Resort & Spa, Cancun, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a children's pool, outdoor tennis courts and a 24-hour fitness centre. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Cancun hotel.

  • 379 guestrooms or units
  • 6 levels
  • 3 dining venues
  • Conference rooms
  • Deli
  • Beach lounge chairs
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
The Westin Resort & Spa, Cancun offers 379 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Beds feature pillowtop mattresses. LED televisions come with cable channels. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board.

The on-site spa has 2 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Arena Sports Bar
  • Sabor Casual Kitchen
  • Sea & Stones Restaurant

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 outdoor pools
  • Basketball
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Volleyball
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a smoke detector and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Cancun Westin Resort
Westin Cancun
Westin Resort Cancun
Cancun Westin
The Westin Resort Spa Cancun
Westin Hotel Cancun
Westin Resort & Spa Cancun Hotel Cancun
Westin Resort And Spa Cancun
Westin Resort

Frequently asked questions

What is the cancellation policy at The Westin Resort & Spa, Cancun?

The Westin Resort & Spa, Cancun offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Resort & Spa, Cancun?

As of 26 Aug 2025, prices found for a 1-night stay for 2 adults at The Westin Resort & Spa, Cancun on 2 Sept 2025 start from AU$187.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Resort & Spa, Cancun?

Yep, The Westin Resort & Spa, Cancun has a free self car park.

Are there any beaches close to The Westin Resort & Spa, Cancun?

The closest beach to The Westin Resort & Spa, Cancun is Delfines Beach (2.5 km).

Is there a spa on site at The Westin Resort & Spa, Cancun?

Yep, there is an onsite spa at The Westin Resort & Spa, Cancun. It has a hot tub and a steam room. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as hot stone massages.

Does The Westin Resort & Spa, Cancun have a pool?

Yep, and guests recommend it! The Westin Resort & Spa, Cancun has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at The Westin Resort & Spa, Cancun?

The Westin Resort & Spa, Cancun features 4 outdoor pools, a full-service spa and free pool cabanas.

What makes The Westin Resort & Spa, Cancun a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Westin Resort & Spa, Cancun.

Is there a free airport shuttle available at The Westin Resort & Spa, Cancun?

No, The Westin Resort & Spa, Cancun does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Resort & Spa, Cancun?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin Resort & Spa, Cancun?

Check-in begins at 4:00 PM. Check-out time is 10 AM.

Are pets allowed at The Westin Resort & Spa, Cancun?

No, only service animals are allowed.

The Westin Resort & Spa, Cancun Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1217 out of 2181 reviews
Rating 8 - Good. 526 out of 2181 reviews
Rating 6 - Okay. 231 out of 2181 reviews
Rating 4 - Poor. 97 out of 2181 reviews
Rating 2 - Terrible. 110 out of 2181 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Yadira

Liked: Cleanliness, amenities, property conditions & facilities
The property and room was breathtaking. The bar service at infinity pool was exceptional no complaints. My room was 2414 with a balcony and ocean view. The only problem we had was the AC vent would leak next to the bathroom dripping down, so we used a bucket they would come and clean and remove the bucket but it would start dripping again and we would have to wake up to put the trash can to collect the water. We stayed 4 nights. Food was great at the restaurants.
Stayed 4 nights in May 2025

10/10 Excellent

DIEGO ALBERTO

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect place, all personnel are so kind.
Stayed 1 night in May 2025

2/10 Terrible

Cherry Marie

Stayed 3 nights in May 2025

8/10 Good

Milad

Liked: Cleanliness, property conditions & facilities
The beach was perfect. Food was pretty good too
Stayed 2 nights in May 2025

10/10 Excellent

Shennae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

Juan, San Francisco

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All personnel was fantastic and very helpful. Everyone greeted us during our stay. The restaurant Sea & Rocks was just fantastic by the sea. At night time it’s so romantic. They have security patrolling at all times in the property. Makes you feel safe.
Stayed 2 nights in May 2025

8/10 Good

Jason

Liked: Cleanliness, amenities, property conditions & facilities
The food and drinks were average to pricy… but the resort was great and the beach really fantastic. Would definitely come back!
Stayed 1 night in May 2025

10/10 Excellent

Zongyou

Stayed 2 nights in May 2025

10/10 Excellent

Ariful

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay. Other than the restaurant employees mistreating you if you dont give them a hefty tip (above $10 USD/ meal) everything was amazing.
Stayed 2 nights in May 2025

8/10 Good

Nikul

Stayed 5 nights in May 2025

10/10 Excellent

Maitri

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stay was amazing and staff was good too just one suggestion I can make is put some drinking water coolers in the property
Stayed 2 nights in May 2025

10/10 Excellent

Nata

Liked: Cleanliness, staff & service, property conditions & facilities
This place is amazing!!!! The staff is very friendly, the view is like a dream. I will definitely go back. Just be careful with purchasing tickets for other activities like going to isla mujeres or Xcaret. I found it is more expensive if you buy it with them. Otherwise, I love this place!!!!
Stayed 3 nights in May 2025

8/10 Good

Ricky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food ad a lot to be desired not much variety and the sea restaurant is a joke
Stayed 6 nights in May 2025

10/10 Excellent

Carlos

Travelled with family, Travelled with group
The service and punctuality of staff
Stayed 2 nights in May 2025

10/10 Excellent

Quincy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and staff super nice
Stayed 3 nights in May 2025

10/10 Excellent

Terry James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice quiet spot.

Relaxed and had fun. Nice beach 50 yards away, and pool area was great. Didn't do the buffet but looked great.
Morning pool time,beach to the left.
Stayed 1 night in May 2025

10/10 Excellent

Amber

Stayed 1 night in May 2025

10/10 Excellent

Lateef Jabari

Stayed 3 nights in May 2025

10/10 Excellent

Nashae

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the resort. Was not all inclusive but many restaurants in the area.
Stayed 3 nights in Apr 2025

10/10 Excellent

Liane

Stayed 2 nights in May 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Rico

Stayed 2 nights in May 2025

10/10 Excellent

Jonna

Liked: Cleanliness, staff & service, property conditions & facilities
Prime location if you want to have a resort getaway. This was a solo rest day after a girls trip. Room was nice, the smell of paint in the hallways tells me renovations have happened very recently. Staff are kind.
Stayed 1 night in May 2025

10/10 Excellent

Ariful

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025