The Westin Resort & Spa, Cancun

4.0 star property
On beach with 4 outdoor pools, near El Rey Ruins

Photo gallery for The Westin Resort & Spa, Cancun

4 outdoor pools, free pool cabanas, pool umbrellas
On the beach, sun-loungers, beach umbrellas, beach massages
Reception
3 restaurants, breakfast served
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
The current price is AU$239
includes taxes & fees
18 Dec - 19 Dec

Explore the area

View map
Boulevard Kukulcan Km 20, Cancun, QROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪3 min drive‬
  • Place, El Rey Ruins
    ‪4 min drive‬
  • Place, Delfines Beach
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪15 min drive‬

Room options

Deluxe Room, 2 Double Beds, Ocean View (Balcony)

8.6 out of 10
Excellent
(35 reviews)

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Private bathroom
Separate bath and shower
Hairdryer
Coffee/tea maker
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Ocean View

9.0 out of 10
Wonderful
(71 reviews)

Highlights

Air conditioning
LED TV
Pillow-top bed
Private bathroom
Separate bath and shower
Hairdryer
Coffee/tea maker
Free bottled water
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Lagoon View (Balcony)

8.4 out of 10
Very good
(12 reviews)

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Private bathroom
Separate bath and shower
Hairdryer
Coffee/tea maker
  • 54 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Lagoon View (Balcony)

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Private bathroom
Separate bath and shower
Hairdryer
Coffee/tea maker
  • 54 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 Bedroom, Lagoon View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
LED TV
Pillow-top bed
Private bathroom
Separate bath and shower
Hairdryer
Coffee/tea maker
Free bottled water
  • 57 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Ocean View (Balcony)

8.6 out of 10
Excellent
(17 reviews)

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Private bathroom
Separate bath and shower
Hairdryer
Coffee/tea maker
  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Ocean View

Highlights

Balcony
Separate dining area
Air conditioning
Kitchenette
Mini-fridge
Dining table
LED TV
Pillow-top bed
  • 116 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Ocean View

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Private bathroom
Separate bath and shower
Hairdryer
Coffee/tea maker
  • 116 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 Bedroom, Ocean View (Balcony)

Highlights

Balcony
Separate dining area
Air conditioning
Kitchen
Dining table
Dishwasher
LED TV
Pillow-top bed
  • 324 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Lagoon View

8.6 out of 10
Excellent
(67 reviews)

Highlights

Air conditioning
LED TV
Pillow-top bed
Private bathroom
Separate bath and shower
Hairdryer
Coffee/tea maker
Free bottled water
  • 42 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Lagoon View

8.4 out of 10
Very good
(92 reviews)

Highlights

Air conditioning
LED TV
Pillow-top bed
Private bathroom
Separate bath and shower
Hairdryer
Coffee/tea maker
Free bottled water
  • 42 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(50 reviews)

Highlights

Air conditioning
LED TV
Pillow-top bed
Private bathroom
Separate bath and shower
Hairdryer
Coffee/tea maker
Free bottled water
  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Cancun

At The Westin Resort & Spa, Cancun you'll be within a 30-minute stroll of Iberostar Cancun Golf Course and El Rey Ruins. Highlights at this beachfront hotel include 3 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and reflexology. The restaurant, Sea & Stones Restaurant, is open for dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and 24-hour gym. Other amenities include free Wi-Fi in public areas, a hot tub and a sauna. There's also free self parking, along with the convenience of car rentals on site. .Sights within a 10-minute drive of this 4-property class Zona Hotelera hotel include Delfines Beach and Aquaworld.

What's nearby

  • Nichupté Lagoon - 3 min walk - 0.3 km
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 1 min drive - 0.2 km
  • Iberostar Cancun Golf Course - 3 min drive - 2.8 km
  • El Rey Ruins - 4 min drive - 3.2 km
  • Delfines Beach - 4 min drive - 3.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 12 min drive

Restaurants

  • ‪Arena Sports Bar - ‬1 min walk
  • ‪Royal Solaris Cancun - ‬14 min walk
  • ‪Taco Arte Restaurant - ‬4 min drive
  • ‪La Hacienda Restaurant - ‬5 min drive
  • ‪La Estancia - ‬5 min drive

About this property

The Westin Resort & Spa, Cancun

On beach with 4 outdoor pools, near El Rey Ruins
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At The Westin Resort & Spa, Cancun, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a children's pool, outdoor tennis courts and a 24-hour fitness centre. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Cancun hotel.

  • 379 guestrooms or units
  • 6 levels
  • 3 dining venues
  • Conference rooms
  • Deli
  • Beach lounge chairs
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
The Westin Resort & Spa, Cancun offers 379 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Beds feature pillowtop mattresses. LED televisions come with cable channels. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board.

The on-site spa has 2 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Arena Sports Bar
  • Sabor Casual Kitchen
  • Sea & Stones Restaurant

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 outdoor pools
  • Basketball
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Volleyball
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. For guests' safety, the property includes a smoke detector and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Cancun Westin Resort
Westin Cancun
Westin Resort Cancun
Cancun Westin
The Westin Resort Spa Cancun
Westin Hotel Cancun
Westin Resort & Spa Cancun Hotel Cancun
Westin Resort And Spa Cancun
Westin Resort

Frequently asked questions

What is the cancellation policy at The Westin Resort & Spa, Cancun?

The Westin Resort & Spa, Cancun offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Resort & Spa, Cancun?

As of 5 Dec 2025, prices found for a 1-night stay for 2 adults at The Westin Resort & Spa, Cancun on 18 Dec 2025 start from AU$239.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Resort & Spa, Cancun?

Yep, The Westin Resort & Spa, Cancun has a free self car park.

Are there any beaches close to The Westin Resort & Spa, Cancun?

The closest beach to The Westin Resort & Spa, Cancun is Delfines Beach (2.5 km).

Is there a spa on site at The Westin Resort & Spa, Cancun?

Yep, there is an onsite spa at The Westin Resort & Spa, Cancun. It has a hot tub and a steam room. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as sports massages.

Does The Westin Resort & Spa, Cancun have a pool?

Yep, and guests recommend it! The Westin Resort & Spa, Cancun has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at The Westin Resort & Spa, Cancun?

The Westin Resort & Spa, Cancun features 4 outdoor pools, a full-service spa and free pool cabanas.

What makes The Westin Resort & Spa, Cancun a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Westin Resort & Spa, Cancun.

Is there a free airport shuttle available at The Westin Resort & Spa, Cancun?

No, The Westin Resort & Spa, Cancun does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Resort & Spa, Cancun?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin Resort & Spa, Cancun?

Check-in begins at 4:00 PM. Check-out time is 10 AM.

Are pets allowed at The Westin Resort & Spa, Cancun?

No, only service animals are allowed.

Reviews

The Westin Resort & Spa, Cancun Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 1391 out of 2464 reviews
Rating 8 - Good. 583 out of 2464 reviews
Rating 6 - Okay. 258 out of 2464 reviews
Rating 4 - Poor. 109 out of 2464 reviews
Rating 2 - Terrible. 123 out of 2464 reviews

Reviews

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great, the view is amazing
Stayed 1 night in Aug 2025

8/10 Good

Jose A

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Todo estuvo muy bien. Nos gustó.
Stayed 5 nights in Aug 2025

6/10 Okay

Maria

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room looked little bit outdated, the carpet down the hall looked old and dirty. They only had two swimming pools open.
Stayed 1 night in Aug 2025

10/10 Excellent

Mohamed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & quiet location. Helpful staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Mohamed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Quiet & safe location.
Stayed 3 nights in Aug 2025

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Western Hotel was a beautiful stay the workers. The concierge does always have a smile on your face. They took care of us respectful and I like that anything we needed they got for us. The hotel is well organized. The rooms are very clean decent I’m not like to feel like I’m at home when I come to a hotel like this and it was amazing. Thank you for having us in your hotel
Stayed 8 nights in Aug 2025

2/10 Terrible

Yusef

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Aug 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and very clean
Stayed 4 nights in Jul 2025

10/10 Excellent

Gurdeep

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Jose

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
We stayed at the hotel side (they have 2 sections: the hotel part, and the time share rooms). We arrived at 2 am, and our check in was fast. The staff was very polite and courteous. Lobby is nice and beautiful. Our room was big. We paid for a room with ocean view. Our view was a big window, but no balcony. The bathroom needs to be updated (looks very old). The bathtub had a yellowish color. The shower was very small, and we found hair in the shower and a razor cover. The towels had a grayish white color and stains. We contacted front desk, and immediately we were assigned to a different room. They sent somebody to take us to our new room. The new room bathroom still needs to be remodeled, but this one was clean. The new room was the same size of the first one, but this one had a balcony. The view was amazing (the room was right in front of the ocean). We were able to hear the soothing ocean/waves sounds. Property in general is awesome, but the rooms need some work.
Stayed 1 night in Sep 2025

10/10 Excellent

GISELLE

Stayed 4 nights in Aug 2025

10/10 Excellent

Kristal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it recommended
Stayed 2 nights in May 2025

8/10 Good

goutham

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The place was beautiful but I have to give a big shout out to the staff working there. Everyone that helped us was very friendly and always willing to listen to our needs. Expertly, the concierge Elario helped manage our interests and booked us a great excursion tour. Hotel wise, I do think the pools are great minus the fact that they close early but the most annoying part was only paying by card while on the resort. Cleanly rooms except the fact that there was no fan for the bathroom. Due to that issue there was an obvious buildup of mold. To end it off positively, we loved that they had some Mexican food items on the restaurant menus! But I would prefer more.
Stayed 3 nights in Aug 2025

10/10 Excellent

Million

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a dream comes true to stay at the Westin hotels /resort 😊 It’s best for those who looking for a relax quiet beachfront day or night. Just a couple of restaurants if you are a food lover
Stayed 4 nights in Aug 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice, quiet, peaceful location with a low key atmosphere and some fun things to try. we will go back to this hotel.
Stayed 6 nights in Aug 2025

8/10 Good

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like
Stayed 3 nights in Aug 2025

10/10 Excellent

Joyce

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Our stay was amazing. Though not anything you could have done and very aware that it was out of your control - the seaweed and the smell was terrible. But the spa experience the servers the food and general ambience was excellent.
Meal from
Sea and Stone Restaurant
Excellent Baked potato - sea and Stone Restaurant
View from table at Sea and Stone Restaurant.
View from our room
Stayed 3 nights in Aug 2025

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rahi our concierge was amazing
Stayed 4 nights in Aug 2025

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

JANIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Definitely recommend.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jassmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel muy familiar y seguro para ir con niños , buena limpieza y el personal muy amable, los precios en bebidas y platos que ofrecen los restaurantes muy sobre precio ,si consumes en el hotel preparate para pagar las cosas x3 :( . El buffet en la mañana hasta las 11am es lo mas económico y con mas variedad sobre unos $27.5 por persona. 4/5 ⭐ por los precios muy altos lo demas 👍
Stayed 5 nights in Aug 2025

10/10 Excellent

Angelica Gabie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love our stay here really convenient doing the Tour we were the first one to pick up and drop what we love uber pick up is really easy too close to a lot attractions the restaurants are rrally good and staff friendly and help our room was amazing
Stayed 4 nights in Aug 2025

10/10 Excellent

Tyler

Stayed 4 nights in Aug 2025