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The Westin Cancun Resort & Spa

Property class: 4

Photo gallery for The Westin Cancun Resort & Spa

An aerial view of a resort with multiple swimming pools, a beach area, and a beachfront promenade.
A room with large windows, a buffet counter with pastries, and a view of the ocean.
A pool with lounge chairs and umbrellas, overlooking a beach.
A balcony with a view of the ocean, a wicker lounge chair, and a white wall.
A seaside restaurant with outdoor seating overlooking the ocean.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa pool
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$182
includes taxes & fees
27 Oct - 28 Oct

Explore the area

View map
Boulevard Kukulcan Km 20, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪3 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪3 min drive‬
  • Place, Delfines Beach
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds, Ocean View

A hotel room with two beds, a desk, a chair, and a balcony with a view.

Deluxe Room, 2 Double Beds, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Lagoon View

A hotel room with a large bed, a TV, a desk with a bowl, a chair, and a view of a body of water through a sliding door.

Room, 1 King Bed, Lagoon View

9.6 out of 10
Exceptional
(4 reviews)
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lagoon View

A hotel room with two beds, a TV, a dining area with a view, and a balcony.

Room, 2 Double Beds, Lagoon View

8.4 out of 10
Very good
(11 reviews)
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View

A hotel room with two beds, a desk with a computer, a chair, a TV, and a view of the ocean.

Room, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(6 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Balcony, Lagoon View

A hotel room with two beds, a desk, a chair, a view of a body of water, and a balcony.

Deluxe Room, 2 Double Beds, Balcony, Lagoon View

  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Lagoon View

A hotel room with a bed, a desk, a chair, a TV, a balcony with a view, and a painting on the wall.

Deluxe Room, 1 King Bed, Balcony, Lagoon View

8.0 out of 10
Very good
(1 review)
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

A dining area with a large table set for six, a view of the ocean, and a decorative wall panel.

Suite, 1 Bedroom, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Lagoon View

A modern hotel room with a large bed, a sofa, a TV mounted on the wall, a view of the sea, and a dining area.

Junior Suite, 1 Bedroom, Lagoon View

  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

A hotel room with a large bed, a desk, a chair, a balcony with a view, and a TV.

Deluxe Room, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

A living room with a sofa, a glass coffee table, and a view of the sea through a sliding door.

Suite, 1 Bedroom, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

A hotel room with a bed, a chair, a table, a view of the ocean, and a balcony.

Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(9 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Balcony, Ocean View

A modern hotel room with a balcony, a flat-screen TV, a dining area, and a sofa.

Studio, 1 King Bed with Sofa bed, Balcony, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Balcony, Ocean View

A modern hotel room with a balcony, a flat-screen TV, a dining area, and a sofa.

Studio, 1 King Bed with Sofa bed, Balcony, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Balcony, Ocean View

A hotel room with a large bed, a television mounted on the wall, a small table with a plant, and a view of the ocean through a sliding glass door.

Villa, 2 Bedrooms, Balcony, Ocean View

  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for Presidential Suite, 1 Bedroom, Balcony, Ocean View

A bedroom with a large window, a bed, a nightstand, and a view of the ocean.

Presidential Suite, 1 Bedroom, Balcony, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Balcony, Lagoon View

A balcony with a view of a body of water, a beach, and distant buildings.

Studio, 1 King Bed with Sofa bed, Balcony, Lagoon View

  • Lagoon view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Balcony, Lagoon View

A hotel room with a bed, a desk with a vase of flowers, a television, and a balcony with a view of greenery and buildings.

Suite, 2 Bedrooms, Balcony, Lagoon View

8.0 out of 10
Very good
(1 review)
  • Lagoon view
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 3 Bedrooms, Balcony, Lagoon View

A hotel room with a bed, a desk with a vase of flowers, a television, and a balcony with a view of greenery and buildings.

Suite, 3 Bedrooms, Balcony, Lagoon View

  • Lagoon view
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

View all photos for Villa, 3 Bedrooms, Balcony, Ocean View

A hotel room with a large bed, a television mounted on the wall, a small table with a plant, and a view of the ocean through a sliding glass door.

Villa, 3 Bedrooms, Balcony, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

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About the area

Cancun

At The Westin Cancun Resort & Spa you'll be within a 10-minute stroll of Nichupté Lagoon and within 30 minutes of El Rey Archaeological Zone. Highlights at this beachfront hotel include 3 restaurants, 4 outdoor swimming pools and a nearby private beach. .The restaurant, Sea & Stones Restaurant, is open for dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and 24-hour gym. Business travelers can take advantage of 11 meeting rooms and a conference centre. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a sauna. There's also free self parking, along with the convenience of car rentals on site. .Sights within a 10-minute drive of this 4-property class Zona Hotelera hotel include Delfines Beach and Aquaworld.

What's nearby

  • Nichupté Lagoon - 3 min walk - 0.3 km
  • Iberostar Cancun Golf Course - 3 min drive - 2.8 km
  • Delfines Beach - 4 min drive - 3.5 km
  • La Isla Shopping Mall - 12 min drive - 11.3 km
  • Langosta Beach - 24 min drive - 20.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 12 min drive

Restaurants

  • ‪Sun Palace - ‬7 min walk
  • ‪Arena Sports Bar - ‬1 min walk
  • ‪Taco Arte Restaurant - ‬4 min drive
  • ‪Azvl - ‬8 min walk
  • ‪La Estancia - ‬5 min drive

About this property

The Westin Cancun Resort & Spa

Unwind on the hotel's private sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Cool off in one of the 4 outdoor swimming pools at The Westin Cancun Resort & Spa, and enjoy amenities such as outdoor tennis courts and a 24-hour fitness centre.

There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers a hot tub, a steam room and a garden. Free self parking is available.

This 4-star Cancun hotel is smoke free.

  • 379 guestrooms or units
  • 6 levels
  • 3 dining venues
  • Conference rooms
  • Built in 2018
  • Deli
  • Beach lounge chairs
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
The Westin Cancun Resort & Spa offers 379 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Beds feature pillowtop mattresses. LED televisions come with cable channels. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Arena Sports Bar
  • Sabor Casual Kitchen
  • Sea & Stones Restaurant

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 outdoor pools
  • Basketball
  • Fitness classes
  • Hot tub
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Conference centre

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 6 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Double-glazed windows
  • Lifeguards
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. For guests' safety, the property includes a smoke detector and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 005-007-000163/2025

Property is also known as

Cancun Westin Resort
Westin Cancun
Westin Resort Cancun
Cancun Westin
The Westin Resort Spa Cancun
Westin Hotel Cancun
Westin Resort & Spa Cancun Hotel Cancun
Westin Resort And Spa Cancun
Westin Resort

Frequently asked questions

What is the cancellation policy at The Westin Cancun Resort & Spa?

The Westin Cancun Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Cancun Resort & Spa?

As of 22 Oct 2026, prices found for a 1-night stay for 2 adults at The Westin Cancun Resort & Spa on 27 Oct 2026 start from AU$182, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Cancun Resort & Spa?

Yep, The Westin Cancun Resort & Spa has a free self car park.

Are there any beaches close to The Westin Cancun Resort & Spa?

The closest beach to The Westin Cancun Resort & Spa is Delfines Beach (2.5 km).

Does The Westin Cancun Resort & Spa have a pool?

Yep, and guests recommend it! The Westin Cancun Resort & Spa has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at The Westin Cancun Resort & Spa?

The Westin Cancun Resort & Spa features 4 outdoor pools, free pool cabanas and 1 hot tub.

What makes The Westin Cancun Resort & Spa a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Westin Cancun Resort & Spa.

Is there a free airport shuttle available at The Westin Cancun Resort & Spa?

No, The Westin Cancun Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Cancun Resort & Spa?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin Cancun Resort & Spa?

Check-in begins at 4:00 PM. Check-out time is 10 AM.

Are pets allowed at The Westin Cancun Resort & Spa?

No, only service animals are allowed.

The Westin Cancun Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1969 out of 3360 reviews
Rating 8 - Good. 757 out of 3360 reviews
Rating 6 - Okay. 353 out of 3360 reviews
Rating 4 - Poor. 125 out of 3360 reviews
Rating 2 - Terrible. 156 out of 3360 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location,friendly Staff.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay highly recommend
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location And helpful staff.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Room was clean, staff was very helpful!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great relaxing place
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff and relaxed atmosphere
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing stay! The hotel and staff were absolutely wonderful, and the service exceeded my expectations. Everyone was friendly, welcoming, and made our stay so enjoyable. I highly recommend staying here and would definitely return!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is family oriented and well maintained. The entire stay was relaxing and peaceful. Last but not least, the spa was amazing.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great food in all restaurants, delicious
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 4th time coming to Westin and never disappoints! All staff took care of us.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and amazing staff for the most part and great hotel overall
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Good place, friendly staff
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has been the best stay for my husband and I. We are seniors and each staff person was kind, patient and attentive to our needs. Will definitely visit them again!!!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveling solo for just a couple of days, this resort was perfect. I didn’t leave the property and had everything I needed. The staff were amazing. The pools and food options were wonderful.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, all Staff was very helpful, the beaches was very clean, everything was really good, I will back again.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at the property was very friendly and helpful. The property was clean and well maintained
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Clean room and friendly staff
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Have been coming here for the past 4 years now and every stay is extraordinary
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, staff, pool could have been cooler
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful place to visit as a solo traveler
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience
Stayed 5 nights in Jul 2026