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The Westin Resort & Spa Cancun

4-star property
Boulevard Kukulcan Km 20, Cancun, QROO 1800 796 370
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4.0 out of 5
Very good!
See all 4 Wotif Reviews

"We got there with late notice and it was exactly what we needed. The room was clean, the beds comfy and the staff friendly as they come. If you're aft ... " More

By a verified traveller on Tue 03 May 2016

Points Of Interest

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Hotel Description

At The Westin Resort & Spa Cancun you'll be within a 30-minute stroll of El Rey Ruins and Delfines Beach. Highlights at this beachfront resort include 3 restaurants, 6 outdoor swimming pools, and a full-service spa.

You can enjoy LED TVs with cable channels, and all 379 rooms feature free WiFi, separate bathtubs and showers, and coffee/tea makers. Nice touches to enhance your stay include free toiletries and pillowtop beds. 24-hour room service, free bottled water, and in-room massages are also available.

A day of pampering at The Westin Resort & Spa, Cancun can include deep-tissue massages, aromatherapy, and reflexology along with access to the spa tub and steam room. At the resort's own poolside bar or bar/lounge, you can enjoy a drink. Spend the day at the beach where you'll find sun loungers, and enjoy the onsite fitness center and outdoor tennis court. Business travelers can take advantage of conference space and a business center. Additionally, you'll find free WiFi in public areas, a spa tub, and a sauna. Each morning buffet breakfast is served between 6:30 AM and 11:30 AM. There's also free valet parking, along with the convenience of car rentals on site.

Places within a 15-minute drive of this 4-star Zona Hotelera resort include Aquaworld and La Isla Shopping Mall.

Room, 2 Double Beds, Lagoon View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
AU$174* Per night/room 2 Feb. - 3 Feb.

Studio, 1 King Bed with Sofa bed, Balcony, Lagoon View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Villa, 2 Bedrooms, Balcony, Lagoon View

Bed Count 2 King Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Balcony, Lagoon View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Balcony, Lagoon View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

The Westin Resort & Spa Cancun ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Westin Resort & Spa Cancun

Everyone (4)
4 out of 5

Posted by on 26 Oct. 2018

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Comment from Hotel Management

30 Oct. 2018 by El equipo de Westin Cancún.

Muchísimas gracias por su visita y calificación! Saludos,

5 out of 5

Quiet, comfortable and clean.

We got there with late notice and it was exactly what we needed. The room was clean, the beds comfy and the staff friendly as they come. If you're after something quick and easy. You've found it.

Posted by , from melbourne on 3 May 2016

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2 out of 5

Close to beach but pools are very ordinary

Compared to other hotels in the Hotel zone and those just either side, you would be disappointed with the outdoor area. Whilst it has its own beach, the pools are very basic. The room I had seemed clean enough but the clean towels had a strange odour. The carpet in the hallway desperately needed cleaning. This is not a typical Westin Hotel and certainly has a long way to go before it earns 5 stars.

Posted by , from Sydney, Australia on 18 Jan. 2016

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5 out of 5

Last minute......great choice!

The position of this place was perfect, away from town an the beach is to die for!!! Plenty of space, beautiful rooms with great view, really good restaurants an lovely staff.

Posted by , from Brisbane, AUS on 15 May 2015

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About the The Westin Resort & Spa Cancun

Location Boulevard Kukulcan Km 20, Cancun, QROO 77500

All-inclusive Details

  • Spa/beauty facilities and services not included
  • Airport transfers not included
  • Room service not included

Property Features

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At The Westin Resort & Spa Cancun you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a children's pool, an outdoor tennis court, and a spa tub. Free self parking and valet parking are available. This 4-star Cancun resort is smoke free.

  • 379 guestrooms or units
  • 6 levels
  • 3 dining venues
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 6
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Snack bar/deli
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (11.8 km / 7.3 mi)
  • Parking: Free valet parking and self parking

Room Amenities

The Westin Resort & Spa Cancun offers 379 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Beds feature pillowtop mattresses. LED televisions come with cable channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Pillowtop beds
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Coffee maker
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:30 AM.

Sea & Stones Restaurant - Onsite restaurant.

Arena Sports Bar - Onsite restaurant. Open daily.

Sabor Casual Kitchen - Onsite restaurant. Open daily.

24-hour room service is available.

Spa Services

  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 25.35 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between MXN 346 and MXN 390 for adults, MXN 176 and MXN 346 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cancun Westin Resort
  • Westin Cancun
  • Westin Resort Cancun
  • Cancun Westin
  • The Westin Resort Spa Cancun
  • Westin Hotel Cancun
  • Westin Resort & Spa Cancun Hotel Cancun
  • Westin Resort And Spa Cancun
  • Westin Resort
  • The Westin & Spa Cancun Cancun
  • The Westin Resort & Spa Cancun Resort
  • The Westin Resort & Spa Cancun Cancun
  • The Westin Resort & Spa Cancun Resort Cancun
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.