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The Westin Resort & Spa, Cancun

4.0 star property

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On the beach, sun-loungers, beach umbrellas, beach massages
Presidential Suite, 1 Bedroom, Ocean View (Balcony)
Couples treatment room(s), hot tub, steam room, body treatments
3 restaurants, breakfast served
4 outdoor pools, free pool cabanas, pool umbrellas

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$279
includes taxes & fees
9 Mar - 10 Mar

Explore the area

View map
Boulevard Kukulcan Km 20, Cancun, QROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪3 min drive‬
  • Place, El Rey Ruins
    ‪4 min drive‬
  • Place, Delfines Beach
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬

Room options

Deluxe Room, 2 Double Beds, Ocean View (Balcony)

8.4 out of 10
Very good
(38 reviews)
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(83 reviews)
  • Ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Lagoon View (Balcony)

8.4 out of 10
Very good
(12 reviews)
  • Lagoon view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Lagoon View (Balcony)

9.4 out of 10
Exceptional
(12 reviews)
  • Lagoon view
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 Bedroom, Lagoon View

9.6 out of 10
Exceptional
(4 reviews)
  • Lagoon view
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Ocean View (Balcony)

8.4 out of 10
Very good
(21 reviews)
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 116 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 116 sq m
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 Bedroom, Ocean View (Balcony)

  • Ocean view
  • 324 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Lagoon View

8.4 out of 10
Very good
(75 reviews)
  • Lagoon view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Lagoon View

8.2 out of 10
Very good
(105 reviews)
  • Lagoon view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(57 reviews)
  • Ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Cancun

At The Westin Resort & Spa, Cancun you'll be within a 30-minute stroll of Iberostar Cancun Golf Course and El Rey Ruins. Highlights at this beachfront condo resort include 3 restaurants, 4 outdoor swimming pools and a full-service spa. .You can enjoy an LED TV with cable channels, and each condo features free WiFi, a separate bath and shower and a coffee/tea maker. Nice touches to enhance your stay include free toiletries and a pillowtop bed. Room service, free bottled water and a safe are also available. Change of bedsheets is available on request .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and reflexology. The restaurant, Sea & Stones Restaurant, is open for dinner. The condo resort's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and 24-hour gym. Other amenities include free Wi-Fi in public areas, a hot tub and a sauna. There's also free self parking, along with the convenience of car rentals on site. .Sights within a 10-minute drive of this 4-property class Zona Hotelera condo resort include Delfines Beach and Aquaworld.

What's nearby

  • Nichupté Lagoon - 3 min walk - 0.3 km
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 1 min drive - 0.2 km
  • Iberostar Cancun Golf Course - 3 min drive - 2.8 km
  • El Rey Ruins - 4 min drive - 3.2 km
  • Delfines Beach - 4 min drive - 3.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 12 min drive

Restaurants

  • ‪Arena Sports Bar - ‬1 min walk
  • ‪Taco Arte Restaurant - ‬4 min drive
  • ‪Royal Solaris Cancun - ‬14 min walk
  • ‪La Estancia - ‬5 min drive
  • ‪Soluna Bar - ‬5 min drive

About this property

The Westin Resort & Spa, Cancun

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At The Westin Resort & Spa, Cancun, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach condo resort also offers a children's pool, outdoor tennis courts and a 24-hour fitness centre. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Cancun condo resort.

  • 379 guestrooms or units
  • 6 levels
  • 3 dining venues
  • Conference rooms
  • Deli
  • Beach lounge chairs
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
The Westin Resort & Spa, Cancun offers 379 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Beds feature pillowtop mattresses. LED televisions come with cable channels. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board.

The on-site spa has 2 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Similar properties

Property amenities

Restaurants on site

  • Arena Sports Bar
  • Sabor Casual Kitchen
  • Sea & Stones Restaurant

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. For guests' safety, the property includes a smoke detector and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Cancun Westin Resort
Westin Cancun
Westin Resort Cancun
Cancun Westin
The Westin Resort Spa Cancun
Westin Hotel Cancun
Westin Resort & Spa Cancun Hotel Cancun
Westin Resort And Spa Cancun
Westin Resort

Frequently asked questions

What is the cancellation policy at The Westin Resort & Spa, Cancun?

The Westin Resort & Spa, Cancun offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Resort & Spa, Cancun?

As of 22 Feb 2026, prices found for a 1-night stay for 2 adults at The Westin Resort & Spa, Cancun on 9 Mar 2026 start from AU$278.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Resort & Spa, Cancun?

Yep, The Westin Resort & Spa, Cancun has a free self car park.

Are there any beaches close to The Westin Resort & Spa, Cancun?

The closest beach to The Westin Resort & Spa, Cancun is Delfines Beach (2.5 km).

Is there a spa on site at The Westin Resort & Spa, Cancun?

Yep, there is an onsite spa at The Westin Resort & Spa, Cancun. It has a hot tub and a steam room. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as beachside massages.

Does The Westin Resort & Spa, Cancun have a pool?

Yep, and guests recommend it! The Westin Resort & Spa, Cancun has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at The Westin Resort & Spa, Cancun?

The Westin Resort & Spa, Cancun features 4 outdoor pools, a full-service spa and free pool cabanas.

What makes The Westin Resort & Spa, Cancun a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Westin Resort & Spa, Cancun.

Is there a free airport shuttle available at The Westin Resort & Spa, Cancun?

No, The Westin Resort & Spa, Cancun does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Resort & Spa, Cancun?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin Resort & Spa, Cancun?

Check-in begins at 4:00 PM. Check-out time is 10 AM.

Are pets allowed at The Westin Resort & Spa, Cancun?

No, only service animals are allowed.

The Westin Resort & Spa, Cancun Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1524 out of 2717 reviews
Rating 8 - Good. 640 out of 2717 reviews
Rating 6 - Okay. 299 out of 2717 reviews
Rating 4 - Poor. 119 out of 2717 reviews
Rating 2 - Terrible. 135 out of 2717 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Juan Ulises Lopez

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
excellent customer service.
Stayed 6 nights in Nov 2025

8/10 Good

Junha

Stayed 2 nights in Nov 2025

2/10 Terrible

Jorge

Disliked: Cleanliness, property conditions & facilities
Shower water all time the water was colder
Stayed 6 nights in Nov 2025

10/10 Excellent

Melecio

Stayed 2 nights in Nov 2025

6/10 Okay

Kishore

Everything was all right other than the room they offered was not lagoon view room. I booked lagoon view room but the one I got was parking view one
Stayed 5 nights in Nov 2025

8/10 Good

Brandy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly, our room was spacious and clean with a comfortable bed. The amenities were great with a decent gym, several pools, a hot tub and right on the beach. It was easy to figure out the local busses to take us downtown or to the club zone. The food was great, if pricy. Drinks were very expensive, but there was an Oxo nearby where we could get cheap cervesa.
Stayed 8 nights in Nov 2025

6/10 Okay

Sarah

Stayed 1 night in Oct 2025

10/10 Excellent

Delfino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything fine except they were painting our floor and smell of paint was intense
Stayed 6 nights in Nov 2025

10/10 Excellent

Suzanne

Stayed 6 nights in Nov 2025

6/10 Okay

herick

Travelled with family
Liked: Cleanliness, staff & service, amenities
the safe we broke, so they brought another one, and the body lotion dispenser was empty and not filled up during our stayin, bat there was a bas soap available , thre where some noise nigthboard all night long , so that afected our sleep.
Stayed 2 nights in Nov 2025

10/10 Excellent

Yurileydi Morales

Stayed 3 nights in Nov 2025

6/10 Okay

Marko

Stayed 5 nights in Nov 2025

4/10 Poor

Kakada

Travelled with partner
Liked: Cleanliness
Not enough dinning options
Stayed 7 nights in Nov 2025

8/10 Good

Poppy-Marika

Stayed 1 night in Nov 2025

8/10 Good

Bonnie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, staff was excellent, pools were beautiful, beach clean, white sand and ocean crystal clear. 7/11 convient store is a good 10 minute walk and there is no other restaurants outside of the resort close by. We looked at the menus of the restaurants in the resort and they were extremely expensive. Starbucks coffee for example was $12 CAD for medium. If you have a young family, I would suggest an all inclusive or somewhere closer to walk walk to get groceries/ family restaurant!
Stayed 1 night in Nov 2025

6/10 Okay

Kraig

Liked: Staff & service, amenities
Nothing but cold showers and one day of no shower at all
Stayed 1 night in Nov 2025

10/10 Excellent

Deepthi A Kalubowila

Liked: Cleanliness, property conditions & facilities
Real good experience
Stayed 2 nights in Nov 2025

6/10 Okay

virgilio Chavez

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
after the first night I met the cleaning lady she gave me extra water,a robe and extra towels and I thought that the sauna and Steven was included because it was listed on Expedia but it wasn't. it was an extra charge. the restaurants were really expensive. I had chicken alfredo and guacamole and a mojito and it was almost $50 The last thing I had some breakfast and I ordered some chilaquiles some of the worst I've ever had . it was with chicken and the chicken was really dry . for what I paid for the hotel I would have expected at least breakfast be included and it wasn't.silverware.
Stayed 3 nights in Nov 2025

10/10 Excellent

Yaudel

Stayed 3 nights in Nov 2025

8/10 Good

Emiliano

Stayed 4 nights in Nov 2025

10/10 Excellent

NICOLE FORMAN

Stayed 7 nights in Nov 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views were unbeatable! Loved it and we're already planning to return!
Stayed 2 nights in Oct 2025

10/10 Excellent

Kirankumar

Stayed 1 night in Nov 2025

10/10 Excellent

Verified traveller

Stayed 3 nights in Nov 2025

8/10 Good

Osvaldo

Stayed 2 nights in Nov 2025