For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
Ocean Dream Cancun places you steps from Forum Beach and within a 10-minute stroll of Cancun Convention Center. Highlights at this beachfront property include 2 outdoor swimming pools, 2 poolside bars, and a restaurant.
Flat-screen TVs with cable channels are featured in all 67 rooms, and you can enjoy free WiFi, free bottled water, and ceiling fans. 24-hour room service, safes, and hair dryers are also available.
A day of pampering can include deep-tissue massages, beachside massages, and facials along with reflexology and mani/pedis. With 2 bars/lounges to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sun loungers, and enjoy the onsite spa tub and pool loungers. Other amenities include free WiFi in public areas, a snack bar/deli, and free use of bicycles. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of an airport shuttle.
Within a 15-minute walk of this 3-star Zona Hotelera property, attractions include Caracol Beach and Delphinus Dreams.
Ocean Dream Cancun ratings based on 3 Verified Reviews
Review Summary
2.7
out of 5
2.5 out of 5.0
Room cleanliness3.0 out of 5.0
Service & staff2.0 out of 5.0
Room comfort2.0 out of 5.0
Hotel condition1.5 out of 5.0
Guest reviews for Ocean Dream Cancun
Everyone (2)Family (1)
4 out of 5
Posted by a verified traveller on 13 Sep. 2019
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Comment from Hotel Management
13 Sep. 2019
by Hguerrero
Thank you for sharing your evaluation regarding your stay at Ocean Dream Cancún, it is grat to know that you enjoyed your experience with us.
It will be great to welcome you back, in the near future.
Warm Regards
1 out of 5
Stay away from this property - there are many other better hotels where they actually care about the guests, and that the hotel isn't in bad condition.
I had booked 4 nights for my wife and kids to stay at your hotel as i had to leave Mexico and extend the the time my family stayed in Cancun.
I booked your hotel as the location was better suited then the Westin, but the hotel was far from acceptable.
On check-in my wife found the check-in person was really pushing her to buy the meal plan - not something you want to experience when you are just trying to check in with 2 kids and 2 suite cases
The with only 1 lift working the wait to get up the room was long. On entry of the room one of our kids tripped on the awkward step entering in the room, and this was after having issues with the door not opening.
They went down to the pool to find it was really deep - and not child friendly at all. Our kids can swim - but they were not comfortable using the pool. The baby pool - was well for babies.
They went to the beach, and on the return had issues with the room door not working again. Once the door was working, my wife tripped on the step causing her big toe to be cut and needed bandaging.
What hotel has a 1 inch step on the entrance of a room, and another one about 1m outside?
At this point i had no choice but to book them into another nearby hotel and get them out of your hotel. This is not the experience i wanted my family to have for the rest of their stay.
Posted by a verified traveller on 10 Sep. 2019
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Comment from Hotel Management
10 Sep. 2019
by Hguerrero
Distinguished Guest
Thank you fro sharing the review that you inform us you gona share, we appreciatte the opportunity you gave us to host you during your visit to Cancun.
We would like to apologize for the inconveniences caused do the lift maintenance during your stay, we work every day to keep up to date the facilities, we feel really sorry for not being up to your family expectations.
Your feedback is always the best tool we have in order to improve our service.
Respectfully.
3 out of 5
Convenient location
Pros:It was convienient
Location:Close by to restaurant, shops and other activities.
The location was close to all,the shops. It's a place you would stay for only a couple of days. The room was described as having a lagoon view, it was actually on the first floor with a view to the car park. We couldn't sit and enjoy the balcony as we were able to watch all the guest walking into the lobby. It was noisy as well from the road traffic and the night club noise till three in the morning. Overall cleanliness was fine.
Posted by Dee, from Australia on 2 Dec. 2016
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Comment from Hotel Management
9 Oct. 2019
by Hguerrero
Dear Dee
Thank you for your comments, we are glad thta you found convenient the location of Ocean Dream Cancun, we would like to have the opportunity to welcome you back and share with you the improvements at our hotel.
Respectfully
All-inclusive room rates at Ocean Dream Cancun are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Property Features
Some rates at Ocean Dream Cancun are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Cool off in one of the 2 outdoor swimming pools at Ocean Dream Cancun, and enjoy summer activities like surfing/boogie boarding and scuba diving. There's a restaurant on site, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. WiFi is free in public spaces. This beach property also offers a spa tub and a terrace. Free self parking is available. Smoking is allowed in designated areas at this 3-star Cancun property.
Ocean Dream Cancun offers 67 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
In-room dining (24 hours)
Flat-screen television
Cable channels
Premium channels
Shower
Housekeeping (daily)
Hair dryer
Laptop safe
Toiletries (free)
Telephone
Iron and ironing board
Air conditioning
Ceiling fan
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Ocean Dream Cancun has a restaurant on site.
Late night fare is available from 24-hour room service.
Spa Services
Deep tissue massage
Prenatal massage
Reflexology
Sports massage
Massages on beach
Manicures and pedicures
Facial treatments
Massages
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is 18
Special check-in instructions:
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.
Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children stay free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pets
Pets and service animals are not allowed at Ocean Dream Cancun
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No rollaway/extra beds available
No cots (infant beds) available
No pets or service animals allowed
Debit cards
Number of children who can stay for free – 2
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: MXN 390 for adults and MXN 195 for children (approximately)
Airport shuttle fee: MXN 1268 per vehicle (roundtrip)
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Ocean Dream BPR Condo Cancun
Ocean Dream BPR Condo
Ocean Dream BPR Cancun
Ocean Dream BPR
Ocean Dream BPR Aparthotel Cancun
Ocean Dream BPR Aparthotel
Ocean Dream BPR Hotel Cancun
Ocean Dream BPR Hotel
Ocean Dream Cancun Resort
Ocean Dream Cancun Cancun
Ocean Dream Cancun Resort Cancun
You should know
Ocean Dream Cancun offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
