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Mex Hoteles

3.5 star property
Hotel with free parking, near Plaza 28

Photo gallery for Mex Hoteles

Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Reception
1 bedroom, minibar, in-room safe, desk
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Parking included
The current price is AU$84
includes taxes & fees
28 July - 29 July

Explore the area

Map
28 Av Carlos Nader 2, Cancun, QROO, 77500
  • Plaza 28
    ‪18 min walk‬
  • Plaza Las Americas
    ‪3 min drive‬
  • Puerto Cancun Marina Town Center
    ‪3 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬

Room options

View all photos for STANDARD DOUBLE

STANDARD DOUBLE | City view

STANDARD DOUBLE

Highlights

Air conditioning
Smart TV
Separate bedroom
Rainfall showerhead
Private bathroom
Hairdryer
Minibar
Cable channels
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King

Standard King | View from room

Standard King

8.4 out of 10
Very good
(37 reviews)

Highlights

Air conditioning
Smart TV
Separate bedroom
Rainfall showerhead
Private bathroom
Hairdryer
Minibar
Cable channels
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Cancun

Mex Hoteles puts you in the heart of Cancun, within just a 10-minute stroll of Benito Juarez Municipal Building and Mercado 23. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and pool loungers. Business amenities include 4 meeting rooms and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas and a snack bar/deli. .Within a 30-minute walk of this 3.5-property class Downtown Cancun hotel, attractions include Plaza 28 and Puerto Cancun Marina Town Center.

What's nearby

  • Las Palapas Park - 8 min walk - 0.7 km
  • Plaza 28 - 18 min walk - 1.5 km
  • Plaza Las Americas - 3 min drive - 2.5 km
  • Puerto Cancun Marina Town Center - 3 min drive - 2.1 km
  • Ultramar Ferry Puerto Juárez - 5 min drive - 3.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 25 min drive

Restaurants

  • ‪La Suegra - ‬8 min walk
  • ‪Taqueria Coapenitos - ‬2 min walk
  • ‪Ty-Coz - ‬5 min walk
  • ‪Yamamoto - ‬7 min walk
  • ‪El Paisano del 23 - ‬8 min walk

About this property

Mex Hoteles

Hotel with free parking, near Plaza 28
Mex Hoteles offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 4 meeting rooms. The business-friendly Mex Hoteles also features multilingual staff, concierge services, and express check-in. Self parking is free.

This 3.5-star Cancun hotel is smoke free.

  • 100 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mex Hoteles offers 100 air-conditioned accommodations with minibars and a safe. 49-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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  • Air conditioning
4.1 out of 5, Very good, 1,270 reviews
The price is AU$97
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • Lift

More

  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mex Hoteles

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Mex Hoteles Hotel
Mex Hoteles Cancun
Mex Hoteles Hotel Cancun

Frequently asked questions

What is the cancellation policy at Mex Hoteles?

Mex Hoteles offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mex Hoteles?

As of 3 July 2025, prices found for a 1-night stay for 2 adults at Mex Hoteles on 28 July 2025 start from AU$83.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mex Hoteles?

Yep, Mex Hoteles has a free self car park.

Are there any beaches close to Mex Hoteles?

The closest beach to Mex Hoteles is Playa Tortugas (4.1 km).

Does Mex Hoteles have a pool?

Mex Hoteles has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 10:00 PM.

What makes Mex Hoteles a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Mex Hoteles.

Is Mex Hoteles family-friendly?

You bet! With amenities such as a deli and an outdoor pool, it's no surprise that Mex Hoteles is a hit with families.

Is there a free airport shuttle available at Mex Hoteles?

No, Mex Hoteles does not offer an airport shuttle service.

Is there a bar or restaurant at Mex Hoteles?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Mex Hoteles?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mex Hoteles?

No, pets and service animals are not allowed.

Is there a golf course on site at Mex Hoteles?

There isn't one on site, but Puerto Cancun Golf Course is a short 20-minute walk away.

Mex Hoteles Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 200 out of 421 reviews
Rating 8 - Good. 102 out of 421 reviews
Rating 6 - Okay. 59 out of 421 reviews
Rating 4 - Poor. 20 out of 421 reviews
Rating 2 - Terrible. 40 out of 421 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ahmed

Liked: Property conditions & facilities
Great
Stayed 7 nights in Feb 2025

10/10 Excellent

Kadeisha

Liked: Cleanliness, staff & service
Stayed 5 nights in Feb 2025

6/10 Okay

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The service was great, the only problem with this hotel is that it seems like they are on low budget, many stuff must to be fixed, we had very bad water pressure,and the ac wasn’t working properly, so it was hot in the room
Stayed 1 night in Feb 2025

10/10 Excellent

Miguel

Good
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Stayed 1 night in Dec 2024

6/10 Okay

Ian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

What you'd expect from an inexpensive tourist hote

Hot water didn't work at first. Half the lights worked. The room was missing appliances like a hair dryer, etc. loud slamming and scraping sounds at night. Two days of cold showers before they fixed the issue. Otherwise, the bed was relatively comfortable and the AC got cold at night.
Stayed 3 nights in Dec 2024

4/10 Poor

Brandy

Liked: Staff & service
Hotel management gave me a room that someone else already checked into and I got walked in on. The toilet in the new room room wasn’t working, though maintenance did come to take a look at it asap. The room floor was a bit dirty. The hot water never got hot.
Stayed 1 night in Dec 2024

8/10 Good

Richard

Disliked: Staff & service
Stayed 5 nights in Dec 2024

8/10 Good

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta en una muy buena zona, y el lugar muy limpio y agradable. Lo único fue que el aire acondicionado no pudimos apagarlo y hacia ruido como ronroneo algo fuerte. La calidez del personal EXCELENTE.
Stayed 1 night in Dec 2024

10/10 Excellent

atheef

Stayed 1 night in Oct 2024

6/10 Okay

Brent

Travelled with partner
Liked: Staff & service
Good carry over spot
Stayed 1 night in Nov 2024

8/10 Good

Evann

Liked: Staff & service
We were only there one night, but the location was absolutely perfect to get to and from the ADO bus station! We were able to grab a quick and tasty brunch nearby in the morning as well at Bao Vegan :)
Stayed 1 night in Nov 2024

10/10 Excellent

Adi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Joshua

Stayed 1 night in Oct 2024

4/10 Poor

Jaan

Disliked: Cleanliness, staff & service, amenities
Good location close to the ADO station, but the hotel is not in great condition. Additional "tax" was charged during check-in although my booking clearly stated that all taxes and fees are include din the price.
Stayed 1 night in Sep 2024

8/10 Good

Antonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

PARISA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

2/10 Terrible

Misael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Misael

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Nathaniel Bello

Disliked: Staff & service
The staff are not so acomodating.
Stayed 4 nights in Jul 2024

10/10 Excellent

Besher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Besher

Stayed 2 nights in Jun 2024

6/10 Okay

JUAN MARTIN

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024