See all properties
Save

Mex Hoteles

4.0 star property

Photo gallery for Mex Hoteles

Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Front of property
Reception
2 restaurants, breakfast, lunch, dinner served; Caribbean cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$93
includes taxes & fees
21 May - 22 May

Explore the area

View map
28 Av Carlos Nader 2, Cancun, QROO, 77500
  • Place, Mercado 23
    ‪6 min walk‬
  • Place, Las Palapas Park
    ‪8 min walk‬
  • Place, Benito Juarez Municipal Building
    ‪10 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard King

Standard King

Standard King

8.2 out of 10
Very good
(50 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for STANDARD DOUBLE

STANDARD DOUBLE

STANDARD DOUBLE

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

You may also like

Ad

Waldorf Astoria Riviera Maya

Cancun
  • Pool
  • Spa
  • All inclusive plans available
  • Pet-friendly
4.7 out of 5, Exceptional, 199 reviews
The price is AU$924
includes taxes & fees
14 June - 15 June
Waldorf Astoria Riviera Maya

About the area

Cancun

Mex Hoteles puts you in the heart of Cancun, within just a 10-minute stroll of Benito Juarez Municipal Building and Mercado 23. Highlights at this hotel include 2 restaurants, an outdoor swimming pool and free self-parking. .The seafood restaurant, Ballenitas Terraza, serves Caribbean cuisine and is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and pool loungers. Business travelers can take advantage of 4 meeting rooms and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. .Attractions within a 10-minute drive of this 4-property class Downtown Cancun hotel include Plaza Las Americas and Ultramar Ferry Puerto Juárez.

What's nearby

  • Mercado 23 - 6 min walk - 0.6 km
  • Las Palapas Park - 8 min walk - 0.7 km
  • Benito Juarez Municipal Building - 10 min walk - 0.9 km
  • Xbalamqué Theater - 10 min walk - 0.9 km
  • Plaza 28 - 19 min walk - 1.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 25 min drive

Restaurants

  • ‪Subway - ‬8 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪El Paisano Del 23 - ‬9 min walk
  • ‪La Suegra - ‬8 min walk
  • ‪Taqueria Coapeñitos - ‬2 min walk

About this property

Mex Hoteles

Mex Hoteles offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 4 meeting rooms. The business-friendly Mex Hoteles also features multilingual staff, concierge services, and express check-in. Self parking is free.

This 4-star Cancun hotel is smoke free.

  • 100 guestrooms or units
  • 2 dining venues
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Mex Hoteles offers 100 air-conditioned accommodations with minibars and a safe. 49-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Outdoor pool, pool umbrellas, pool loungers
Krystal Urban Cancun & Beach Club
Downtown Cancun
  • Pool
  • Restaurant
  • Air-conditioning
  • Gym
4.1 out of 5, Very good, 1,434 reviews
The price is AU$127
includes taxes & fees
9 June - 10 June
Krystal Urban Cancun & Beach Club

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Ballenitas Terraza
  • Casa Nader

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • Lift

More

  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mex Hoteles

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 10 for children
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Mex Hoteles Hotel

Mex Hoteles Cancun

Mex Hoteles Hotel Cancun

Frequently asked questions

What is the cancellation policy at Mex Hoteles?

Mex Hoteles offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mex Hoteles?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Mex Hoteles on 21 May 2026 start from AU$93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mex Hoteles?

Yep, Mex Hoteles has a free self car park.

Are there any beaches close to Mex Hoteles?

The closest beach to Mex Hoteles is Delfines Beach (12.6 km).

Does Mex Hoteles have a pool?

Mex Hoteles has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 10:00 PM.

What makes Mex Hoteles a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Mex Hoteles.

Is Mex Hoteles family-friendly?

You bet! With amenities such as children's meals and an outdoor pool, it's no surprise that Mex Hoteles is a hit with families.

Does Mex Hoteles serve breakfast?

Yep, buffet breakfast is offered daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Mex Hoteles?

No, Mex Hoteles does not offer an airport shuttle service.

Is there a bar or restaurant at Mex Hoteles?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Mex Hoteles?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mex Hoteles?

No, pets and service animals are not allowed.

Is there a golf course on site at Mex Hoteles?

There isn't one on site, but Puerto Cancun Golf Course is a short 20-minute walk away.

Mex Hoteles Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 257 out of 540 reviews
Rating 8 - Good. 125 out of 540 reviews
Rating 6 - Okay. 82 out of 540 reviews
Rating 4 - Poor. 26 out of 540 reviews
Rating 2 - Terrible. 50 out of 540 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

jose Niño

Yes
Stayed 2 nights in Jan 2026

6/10 Okay

MARIE

The staff were kind, the breakfast was a large spread but I arrived late, so that’s on me, however, the rooms smell mouldie
Stayed 1 night in Jan 2026

10/10 Excellent

David

Stayed 1 night in Jan 2026

10/10 Excellent

DAVID

Liked: Cleanliness, amenities, property conditions & facilities
The staff were really friendly and very helpful to an first time visitor to Mexico, particularly a senior!!
Stayed 1 night in Jan 2026

8/10 Good

Dulce

Stayed 1 night in Dec 2025

2/10 Terrible

Donald

Disliked: Cleanliness, staff & service, amenities
On arrival I was told that the property was going to renovate the rooftop. I asked for compensation and they said they would get back to me and they never did.
Stayed 2 nights in Jan 2026

2/10 Terrible

Donald

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
They renovated the rooftop without informing guests. Construction was noisy and the pool, restaurant, and rooftop were closed osed. Fortunately, the gym was open but they still have not repaired the touchscreen on their bike which I requested in December.
Stayed 3 nights in Jan 2026

6/10 Okay

Denise

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
You get what you pay for , that’s all I’m saying.
Stayed 1 night in Jan 2026

8/10 Good

Dino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, nice lobby, nice pool area and bar. Safe with Security, underground parking, pretty easily accessible to some good restaurants, some WAY overpriced so watch for tourist traps. It shouldn't cost $45 for a breakfast toast with a couple eggs and a juice.. The options are confusing at the hotel, no one speaks English.
On the way to Karaoke Bar, good Taco's! Main Strip, beside Hotel.
Beauty around.
Ferry view to Isla Mujeres (45 min walk) 10 min by car.
Isla Mujeres ($40 return ticket CDN)
Stayed 7 nights in Jan 2026

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for the Ado bus terminal. Excellent breakfast & very nice roof bar.
Stayed 1 night in Dec 2025

8/10 Good

DAVID

Business traveller
I have stayed here 5-6 times. This was the best! Hot water! Safe, secure and air conditioned worked and pool was open. Worth the money
Stayed 4 nights in Jan 2026

6/10 Okay

Andre

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Hôtel manque d'entretien. Lit confortable, réception cordiales et ouvert 24h sécurité présente. Les planchers sont dégradées et les installations manquent d'entretien. Trop dispendieux pour la prestation.
Stayed 2 nights in Jan 2026

6/10 Okay

ULISES

Liked: Cleanliness
The first day we did not hace a good impression because a/c and hot water were not working, the lights in the hallway were poor and the mirror en the bathroon
Stayed 6 nights in Dec 2025

6/10 Okay

Elizabeth

Many problems, the shower had no hot water, the toilet wouldn’t flush, the AC would only turn off at the electrical board, the breakfast the first morning was terrible, our room was cleaned while we were at the beach but they didn’t leave us towels for 3 hours so we couldn’t shower, the door to the balcony didn’t lock and the safe was faulty. We had a room on the 4th floor and weren’t informed that there was a noisy bar above us which was a nightmare on our first night They did move us to another room after a written complaint and twice to the reception.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ram

Liked: Cleanliness, amenities, property conditions & facilities
-
Stayed 4 nights in Dec 2025

2/10 Terrible

Xuan

Disliked: Cleanliness, staff & service, amenities
Room very loud
Stayed 4 nights in Dec 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Stayed 3 nights in Dec 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities
The staff on the rooftop are second to none. Great gym. Nice cool pool. I will definitely be staying there again.
Stayed 4 nights in Dec 2025

10/10 Excellent

Simon

Stayed 1 night in Dec 2025

6/10 Okay

john

Liked: Cleanliness, amenities, property conditions & facilities
This is not a bad spot I’d book it again it’s quiet
Stayed 2 nights in Nov 2025

10/10 Excellent

Likhith

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, spacious rooms totally worth it
Stayed 4 nights in Oct 2025

10/10 Excellent

Carolina

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Room was hot A/C not working right bed a little hard other than that good.
Stayed 1 night in Oct 2025

10/10 Excellent

Kobe

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, kind, supportive and welcoming.
Stayed 9 nights in Oct 2025