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ibis Cancun Centro

3.0 star property

Photo gallery for ibis Cancun Centro

Exterior
Business centre
Lunch and dinner served
Desk, blackout curtains, soundproofing, free WiFi
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
The current price is AU$89
includes taxes & fees
29 May - 30 May

Explore the area

View map
Av Tulum Y Nichupte, Supermanzana 11 M2 L3, Cancun, QROO, 77504
  • Place, Royal Yak Casino and Sports Book
    ‪2 min walk‬
  • Place, Dubai Palace Casino
    ‪3 min walk‬
  • Place, Plaza Las Americas
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed

Double Room, 1 Double Bed

7.8 out of 10
Good
(117 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, 1 Double Bed, Lagoon View

Desk, blackout curtains, soundproofing, free WiFi

Double Room, 1 Double Bed, Lagoon View

8.0 out of 10
Very good
(23 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, 2 Single Beds

Double Room, 2 Single Beds

Double Room, 2 Single Beds

7.4 out of 10
Good
(40 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

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About the area

Cancun

At ibis Cancun Centro you'll be within steps of Royal Yak Casino and Sports Book and Dubai Palace Casino. Highlights at this hotel include a restaurant and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 3-property class Downtown Cancun hotel include Plaza Las Americas and Puerto Cancun Marina Town Center.

What's nearby

  • Royal Yak Casino and Sports Book - 2 min walk - 0.2 km
  • Dubai Palace Casino - 3 min walk - 0.3 km
  • Plaza Las Americas - 5 min walk - 0.4 km
  • Kabah Urban Park - 14 min walk - 1.2 km
  • Plaza 28 - 3 min drive - 2.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 15 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Häagen-Dazs - ‬8 min walk
  • ‪Chili's Grill & Bar - ‬8 min walk
  • ‪Hooters - ‬7 min walk
  • ‪Toks - ‬7 min walk

About this property

ibis Cancun Centro

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at ibis Cancun Centro. For a fee, parking is available.

This 3-star Cancun hotel is smoke free.

  • 1 building
  • 190 guestrooms or units
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ibis Cancun Centro offers 190 accommodations with a hairdryer and blackout curtains. 22-inch plasma televisions come with satellite channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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4.0 out of 5, Very good, 1,439 reviews
The price is AU$127
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (MXN 120 per stay)
  • Covered valet parking on site (MXN 120 per stay)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MXN 290 for adults and MXN 145 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Renez-vous

Things to do

  • Shopping centre
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (180 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (60 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch plasma TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 350 per pet, per night, plus a deposit of MXN 1000 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 13 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 290 for adults and from MXN 145 for children
  • Covered self-parking fee: MXN 120 per stay
  • Valet parking fee: MXN 120 per stay
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 350 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

Property Registration Number 002-025-001047/2026

We should mention

  • Up to 13 children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun Centro

Centro Cancun

Ibis Cancun Centro

Ibis Centro Hotel Cancun

ibis Cancun Centro Hotel

Ibis Cancun Centro Hotel Cancun

ibis Cancun Centro Hotel

ibis Cancun Centro Cancun

ibis Cancun Centro Hotel Cancun

Frequently asked questions

What is the cancellation policy at ibis Cancun Centro?

Ibis Cancun Centro offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ibis Cancun Centro?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at ibis Cancun Centro on 29 May 2026 start from AU$89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ibis Cancun Centro?

Yep, ibis Cancun Centro has a covered self car park for MXN 120 per stay. A self car park is also available, for a fee.

Are there any beaches close to ibis Cancun Centro?

The closest beach to ibis Cancun Centro is Delfines Beach (10.3 km).

Does ibis Cancun Centro serve breakfast?

Yeah, buffet breakfast is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at ibis Cancun Centro?

No, ibis Cancun Centro does not offer an airport shuttle service.

Is there a bar or restaurant at ibis Cancun Centro?

Yep, they've got a lounge bar and an onsite restaurant that serves Regional cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at ibis Cancun Centro?

Check-in begins at 3:00 PM. Check-out time is noon.

ibis Cancun Centro Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 684 out of 1251 reviews
Rating 8 - Good. 307 out of 1251 reviews
Rating 6 - Okay. 135 out of 1251 reviews
Rating 4 - Poor. 58 out of 1251 reviews
Rating 2 - Terrible. 67 out of 1251 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Paula

Stayed 1 night in Feb 2026

10/10 Excellent

Alex

Stayed 3 nights in Feb 2026

10/10 Excellent

Alex

Stayed 2 nights in Feb 2026

10/10 Excellent

Julio

Stayed 1 night in Jan 2026

10/10 Excellent

Rabiic

Stayed 1 night in Feb 2026

10/10 Excellent

Marisol

Stayed 1 night in Feb 2026

8/10 Good

Anderson

Stayed 1 night in Feb 2026

10/10 Excellent

Ruth

Liked: Cleanliness, amenities, property conditions & facilities
The hotel in general is clean and the staff excellent especially Melissa. She assist me with the information regarding my stay in the hotel in the professional manner. No complaints
Stayed 4 nights in Feb 2026

10/10 Excellent

Marcel

Travelled with group
Liked: Cleanliness, staff & service, amenities
Yes great room accomodations
Stayed 2 nights in Feb 2026

10/10 Excellent

Anderson

Stayed 1 night in Feb 2026

6/10 Okay

Sivels

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities
room is too small
Stayed 3 nights in Jan 2026

10/10 Excellent

Christi

Liked: Cleanliness, staff & service
Thank you to the front desk staff for keeping my passport safe after I accidentally left it at the front desk.
Stayed 1 night in Feb 2026

8/10 Good

Sivels

Liked: Cleanliness, amenities, property conditions & facilities
Room area is small like a box of shoes. Staff is not friendly.
Stayed 2 nights in Jan 2026

8/10 Good

Marlet

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room
Stayed 1 night in Jan 2026

10/10 Excellent

Peter, Ft Myers

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel experience!
Stayed 2 nights in Jan 2026

8/10 Good

Liliana

Liked: Property conditions & facilities
Really kind and helpful staff, great location, room not super clean, no toothpaste
Stayed 1 night in Jan 2026

6/10 Okay

Igor, Sarasota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean very good . Air conditioner the control panel is very noisy and damaged. Breakfast good
Stayed 2 nights in Jan 2026

10/10 Excellent

aniria

Stayed 1 night in Dec 2025

8/10 Good

Zhoufu

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Es un buen hotel. Los chicos tienen muy buen servicio. Pero el baño de ducha muy pequeño.y cama es pequeña para parejas.
Stayed 1 night in Jan 2026

10/10 Excellent

Anderson

Stayed 2 nights in Dec 2025

10/10 Excellent

Marcel

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very nice dtay
Stayed 5 nights in Dec 2025

10/10 Excellent

Marcel

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was really nice. The room the staff the front desk were all friendly and accommodating 😁
Stayed 4 nights in Dec 2025

10/10 Excellent

Chinmay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 5 nights in Dec 2025

10/10 Excellent

Luci

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very kind and helpful. The area was super nice. Lots of stuff around the hotel. The room was clean with nice AC! Would definitely stay there again.
Stayed 1 night in Dec 2025

8/10 Good

Sumit

Liked: Cleanliness, property conditions & facilities
Centralised location, malls, Walmart right next to hotel. It has 7/11 across the street. Staff were very helpful. Clean and decent size room. Wish they had a kettle and small fridge.. They had a dispenser in lobby. It could have been in every floor.
Stayed 5 nights in Dec 2025