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Hotel Las Palmas Cancun Centro

Property class: 3

Photo gallery for Hotel Las Palmas Cancun Centro

A narrow alleyway with potted plants and a mural on the wall.
A yellow building with a sign that reads "HOTEL LAS PALMAS".
A room with a TV mounted on the wall, a wooden door, and a tiled floor.
Two single beds with wooden frames, white linens, and decorative pillows.
A room with a wooden desk, a mirror, a small stool, and a patterned curtain.

Reviews

5.4 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Explore the area

View map
Calle Palmera 43,, Cancun, QROO, 77500
  • Place, Mercado 23
    ‪3 min walk‬
  • Place, Las Palapas Park
    ‪6 min walk‬
  • Place, Plaza 28
    ‪14 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪35 min drive‬

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About the area

Cancun

Hotel Las Palmas Cancun Centro puts you in the heart of Cancun, steps from Mercado 23 and within a 10-minute stroll of Xbalamqué Theater. Highlights at this hotel include free continental breakfast, a restaurant and free self-parking. .For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free Wi-Fi in public areas and a coffee shop/cafe. Each morning free breakfast is served. .Attractions within a 30-minute walk of this 3-property class Downtown Cancun hotel include Puerto Cancun Marina Town Center and Plaza Las Americas.

What's nearby

  • Mercado 23 - 3 min walk - 0.3 km
  • Las Palapas Park - 6 min walk - 0.6 km
  • Xbalamqué Theater - 6 min walk - 0.6 km
  • Benito Juarez Municipal Building - 9 min walk - 0.8 km
  • Plaza 28 - 14 min walk - 1.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive

Restaurants

  • ‪La Parrilla - ‬4 min walk
  • ‪Subway - ‬5 min walk
  • ‪El Paisano Del 23 - ‬3 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪KFC - ‬3 min walk

About this property

Hotel Las Palmas Cancun Centro

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

The business-friendly Hotel Las Palmas Cancun Centro also features multilingual staff, a garden, and concierge services. Free self parking is available.

This 3-star Cancun hotel is smoke free.

  • 29 guestrooms or units
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Garden
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Las Palmas Cancun Centro offers 29 air-conditioned accommodations, with free toiletries. Televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to noon
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

Las Palmas Cancun Centro
Hotel Las Palmas Cancun Centro Hotel
Hotel Las Palmas Cancun Centro Cancun
Hotel Las Palmas Cancun Centro Hotel Cancun

Frequently asked questions

What is the cancellation policy at Hotel Las Palmas Cancun Centro?

Hotel Las Palmas Cancun Centro offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Las Palmas Cancun Centro?

Yep, Hotel Las Palmas Cancun Centro has a free self car park.

Are there any beaches close to Hotel Las Palmas Cancun Centro?

The closest beach to Hotel Las Palmas Cancun Centro is Delfines Beach (12.7 km).

Does Hotel Las Palmas Cancun Centro serve breakfast?

Yep, complimentary continental brekkie is served daily between 7:30 AM and noon.

Is there a free airport shuttle available at Hotel Las Palmas Cancun Centro?

No, Hotel Las Palmas Cancun Centro does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Las Palmas Cancun Centro?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Las Palmas Cancun Centro?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Las Palmas Cancun Centro?

No, pets are not allowed.

Hotel Las Palmas Cancun Centro Reviews

Reviews

5.4
Rating 10 - Excellent. 6 out of 25 reviews
Rating 8 - Good. 2 out of 25 reviews
Rating 6 - Okay. 5 out of 25 reviews
Rating 4 - Poor. 1 out of 25 reviews
Rating 2 - Terrible. 11 out of 25 reviews

5.0/10

Cleanliness

5.6/10

Staff & service

4.2/10

Amenities

4.8/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wordt hotel in my life. Nothing like the pictures, dirty, Bad smell and unsafety
Stayed 6 nights in Mar 2026
Verified review

6/10 Okay

Ma. Leonor

Liked: Cleanliness, staff & service, amenities
the location is not very safe
Stayed 2 nights in Jan 2026
Verified review

2/10 Terrible

William

Disliked: Cleanliness, amenities, property conditions & facilities
The room was nowhere as depicted in the photos shown. It was the absolute worst hotel stay that I have ever had in my life. Breakfast was listed as included, however, apparently the location for breakfast was offsite, I would not know as I could not leave the place fast enough. The description listed as having a bar - not the case. A truly horrible experience
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Jonatan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No lo hagan... busquen otra opción
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Jonatan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitivamente esos lugares donde hay expectativa y realidad... desde que llegamos no tomaron en cuenta las habitaciones que solicitamos y nos querian dar solo 1 habitacion con literas y horrible a los alrededores gente tomando y musica a mucho volumen en la banqueta y el de recepcion no quiso hacer nada... al pedir cancelar nos enviaron a otro hotel de ellos a una cuadra y ahi si mas o menos se parecian las fotos y nos hiciero pagar otra habitacion por que por error no habia visto que estaban pagadas dos y al mostrarles comprobante. Ya no quicieron reembolsar
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Armando

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Desayuno no me dieron eso es una cueva de cubanos indocumentados algunos con aspecto de delincuentes no dejan descansar pasan con escándalo y gritería en el hotel nadie me hizo la limpieza
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, amenities, property conditions & facilities
Excelente atención, muy limpio y lo recomiendo
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

christian

Disliked: Cleanliness, amenities, property conditions & facilities
Personale scortese. Pavimento sporco. Lenzuola sporche e dopo averle fatte sostituire le seconde erano anche peggio. Bagno sporco. La doccia non funzionava. Siamo rimasti 1 ora e poi siamo scappati. Nei corridoi il personale urlava e litigava. Il peggiore hotel che abbia visto
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Gonzalo

Liked: Cleanliness, staff & service
A equipenfoi muito gentil. O quarto e corredores cheiravam a cigarro. Nosso quarto não tinha cortina na janela nem tampa de vaso.
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

DV

Liked: Property conditions & facilities
PREPARACION DEL PERSONAL QUE ATIENDE EL LUGAR
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy bien
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Omega

Liked: Staff & service, amenities, property conditions & facilities
Lo que no me gustó es que no hay estacionamiento dentro del hotel..ya que el carro lo tuvimos que dejar afuera.en la callé.. otro aspecto que no me gustó fue que el sanitario olía muy muy pero muy mal..estaba limpio siii..pero salía un horrible olor por el drenaje del lavamanos..sin embargo nos agrado el trato en la recepción.muy atentos y cordiales.. habitación limpia..
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Natalia

Disliked: Cleanliness, staff & service, property conditions & facilities
Pésimo trato hacia los clientes
Stayed 5 nights in Nov 2023
Verified review

2/10 Terrible

Jennifer Sulay Hernandez

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Josue

Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Cesar Andrade

Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

jasmine

Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Christina

Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Duke

Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jael

Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Herlin

Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Cecilia

Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

brahayan augusto

Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Fredi Enrrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025