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Emporio Cancun Optional All Inclusive

4.0 star property

Photo gallery for Emporio Cancun Optional All Inclusive

Front of property
3 restaurants, breakfast, lunch, dinner served; international cuisine
3 restaurants, breakfast, lunch, dinner served; international cuisine
3 restaurants, breakfast, lunch, dinner served; international cuisine
Sports bar

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$266
includes taxes & fees
3 May - 4 May

Explore the area

View map
Blvd. Kukulcan, Retorno Gucumatz, Km.17, Lote 49, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Place, Maya Museum of Cancun
    ‪1 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪4 min walk‬
  • Place, Delfines Beach
    ‪16 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Double Room

View from room

Deluxe Double Room

8.4 out of 10
Very good
(53 reviews)
  • Resort view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(30 reviews)
  • Resort view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Double Room, Partial Ocean View

In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Double Room, Partial Ocean View

8.6 out of 10
Excellent
(117 reviews)
  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Partial Ocean View

Deluxe Suite, 1 King Bed with Sofa bed, Partial Ocean View | View from room

Deluxe Suite, 1 King Bed with Sofa bed, Partial Ocean View

8.8 out of 10
Excellent
(37 reviews)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Doble Room Oceanfront

Deluxe Doble Room Oceanfront

Deluxe Doble Room Oceanfront

8.4 out of 10
Very good
(46 reviews)
  • Sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront

In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront

8.6 out of 10
Excellent
(32 reviews)
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Swim up Double Oceanfront Only Adults

Swim up Double Oceanfront Only Adults

Swim up Double Oceanfront Only Adults

8.4 out of 10
Very good
(15 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Swim up King Oceanfront Only Adults

Swim up King Oceanfront Only Adults

Swim up King Oceanfront Only Adults

7.8 out of 10
Good
(20 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room Deluxe

In-room safe, iron/ironing board, WiFi, bed sheets

Room Deluxe

  • 35 sq m
  • Sleeps 4

View all photos for Room Deluxe with Partial Sea View

In-room safe, iron/ironing board, WiFi, bed sheets

Room Deluxe with Partial Sea View

  • 35 sq m
  • Sleeps 4

View all photos for Super Saver Non Refundable

Super Saver Non Refundable

Super Saver Non Refundable

8.8 out of 10
Excellent
(16 reviews)
  • Resort view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

In-room safe, iron/ironing board, WiFi, bed sheets

Room Standard

  • 34 sq m
  • Sleeps 4

View all photos for Room Premium with Ocean View

In-room safe, iron/ironing board, WiFi, bed sheets

Room Premium with Ocean View

  • 35 sq m
  • Sleeps 4

View all photos for Room Deluxe with Beach View

In-room safe, iron/ironing board, WiFi, bed sheets

Room Deluxe with Beach View

  • 35 sq m
  • Sleeps 4

View all photos for Suite Deluxe with Beach View

In-room safe, iron/ironing board, WiFi, bed sheets

Suite Deluxe with Beach View

  • 40 sq m
  • Sleeps 3

View all photos for Suite Premium with Ocean View

In-room safe, iron/ironing board, WiFi, bed sheets

Suite Premium with Ocean View

  • 40 sq m
  • Sleeps 3

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About the area

Cancun

At Emporio Cancun Optional All Inclusive you'll be 2 km (1.2 mi) from Delfines Beach and 4.5 km (2.8 mi) from La Isla Shopping Mall. Highlights at this beachfront resort include 3 restaurants, 3 outdoor swimming pools and free self-parking. .The restaurant, CúA Culinary Artisans, serves international cuisine and is open for breakfast, lunch and dinner. Legacy Room is the resort's own sports bar. Spend the day at the beach and enjoy the on-site 24-hour gym, kids' swimming pool and waterslide. Added amenities include Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 7:00 AM and noon. There's also the convenience of limited parking. .Attractions within a 10-minute drive of this 4-property class Zona Hotelera resort include Iberostar Cancun Golf Course and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.
View more Resorts in CancunOpens in a new window

What's nearby

  • Maya Museum of Cancun - 1 min walk - 0.1 km
  • Iberostar Cancun Golf Course - 4 min walk - 0.4 km
  • Oasis Arena - 11 min walk - 0.9 km
  • Delfines Beach - 16 min walk - 1.3 km
  • Aquaworld - 17 min walk - 1.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 16 min drive

Restaurants

  • ‪Bahia Rodizzio - ‬4 min walk
  • ‪Playa - Beach - ‬3 min walk
  • ‪Flama - ‬3 min walk
  • ‪Piña Colada - ‬5 min walk
  • ‪Tun-kul - ‬4 min walk

About this property

Emporio Cancun Optional All Inclusive

Some rates at Emporio Cancun Optional All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Emporio Cancun Optional All Inclusive offers its guests 3 outdoor swimming pools, a waterslide, a 24-hour fitness centre, and a children's pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have WiFi for a fee.

Event space at this resort measures 8288 square feet (770 square metres) and includes conference space. Spa services, a terrace, and an arcade/games room are also featured at Emporio Cancun Optional All Inclusive. Limited free parking is available on a first-come, first-served basis.

This 4-star Cancun resort is smoke free.

  • 545 guestrooms or units
  • 9 levels
  • 12 buildings
  • 3 dining venues
  • 8288 sq ft of conference space
  • 770 sq. m of conference space
  • Built in 1983
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Emporio Cancun Optional All Inclusive offers 545 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with cable channels.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 545 for adults and MXN 370 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bacoli Trattoria
  • CúA Culinary Artisans
  • Legacy Room
  • Sunset Grill

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Playground
  • Stereo
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • 8,288 square feet of conference space

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 buildings
  • 9 floors
  • Banquet hall
  • Built in 1983
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 1800

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Emporio Cancun Optional All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 545 for adults and from MXN 370 for children
  • Fee for in-room wireless Internet: MXN 0 per day (rates may vary)
  • Fee for wireless Internet in public areas: MXN 0 per day (rates may vary)
  • Late check-out fee: MXN 1800 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Cancun Emporio
Emporio Family
Emporio Family Cancun
Emporio Family Suites
Emporio Family Suites Cancun
Emporio Family Suites Condo
Emporio Family Suites Condo Cancun
Emporio Suites Cancun
Emporio Suites Family
Emporio Suites Family Cancun
Emporio Hotel Cancun Condo
Emporio Hotel Condo
Emporio Cancun
Emporio Hotel Cancun
Emporio Hotel Suites Cancun
Emporio Cancun Hotel
Emporio Hotel
Emporio Cancun Resort
Emporio Resort

Frequently asked questions

What is the cancellation policy at Emporio Cancun Optional All Inclusive?

Emporio Cancun Optional All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Emporio Cancun Optional All Inclusive?

As of 4 Apr 2026, prices found for a 1-night stay for 2 adults at Emporio Cancun Optional All Inclusive on 3 May 2026 start from AU$266, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Emporio Cancun Optional All Inclusive?

Yep, Emporio Cancun Optional All Inclusive has a free self car park. Onsite parking is limited.

Are there any beaches close to Emporio Cancun Optional All Inclusive?

The closest beach to Emporio Cancun Optional All Inclusive is Delfines Beach (1.3 km).

Is there a spa on site at Emporio Cancun Optional All Inclusive?

There's no onsite spa, but this property does offer services like massages.

Does Emporio Cancun Optional All Inclusive have a pool?

Yep, and guests love it! Emporio Cancun Optional All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 9:00 PM.

Does Emporio Cancun Optional All Inclusive have a waterslide?

Yep, this property has a waterslide!

Does Emporio Cancun Optional All Inclusive serve breakfast?

You bet, buffet breakfast is offered daily between 7:00 AM and noon.

Is there a free airport shuttle available at Emporio Cancun Optional All Inclusive?

No, Emporio Cancun Optional All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Emporio Cancun Optional All Inclusive?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Emporio Cancun Optional All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Emporio Cancun Optional All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Emporio Cancun Optional All Inclusive?

There isn't one on site, but Iberostar Cancun Golf Course is a short 7-minute walk away.

Emporio Cancun Optional All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1225 out of 2491 reviews
Rating 8 - Good. 537 out of 2491 reviews
Rating 6 - Okay. 336 out of 2491 reviews
Rating 4 - Poor. 165 out of 2491 reviews
Rating 2 - Terrible. 228 out of 2491 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ming Jin

Stayed 6 nights in Dec 2025

8/10 Good

Nikunj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Services and staff were excellent. Breakfast was good. Nice place to stay and relax.
Stayed 6 nights in Dec 2025

8/10 Good

Marissa

Stayed 3 nights in Dec 2025

8/10 Good

Krista

Stayed 3 nights in Dec 2025

8/10 Good

Seungmin

Stayed 5 nights in Dec 2025

10/10 Excellent

himani

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Its a great property with breathtaking views of the beach. We had the beachfront room with amazing view. Staff is very polite and tries their best to communicate even though 90% of them don't speak English. The dinner reservation booking process is very smooth and you can easily book a reservation with 2 restaurants for ala carte. The main restaurant CUA is buffet only and you can easily walk in to grab a table without any issues. I would highly recommend this property and will also advise on taking the all inclusive only s it would be worth price if you drink.
Stayed 4 nights in Dec 2025

8/10 Good

Kelly John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Beaches, lots of chairs. Clean Resort and Room, Friendly staff for the most part. Great Location.
Stayed 7 nights in Dec 2025

6/10 Okay

Orly

Travelled with family
Liked: Amenities
Rooms and lobby need renovation.
Stayed 7 nights in Dec 2025

10/10 Excellent

Walter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in was seamless, room was clean with plenty of towels, breakfast was bountiful and the beach was amazing. Thank you staff and team for a great beginning to 2026.
Stayed 3 nights in Dec 2025

10/10 Excellent

Faye

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 5 nights in Dec 2025

10/10 Excellent

Silvia

Liked: Staff & service
Slow service, clean my room late,order food . Have to wait for 1/30
Stayed 6 nights in Dec 2025

10/10 Excellent

Pavel

Stayed 1 night in Dec 2025

8/10 Good

HALA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were great Staff were helpful The pools were well maintained Quality of the food was 8/10
Stayed 11 nights in Dec 2025

6/10 Okay

Monique L

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel it sells was beautiful the breakfast was just OK no bacon no sausage and cold same breakfast everyday if they had more employees that spoke and understood English it would be better but that factor mrans i can't go back . I thought i booked all inclusive online but once i arrived i was informed i only had breakfast never given the option to purchase the all inclusive because of that i feel like we were treated different alienated from alot that was going on in the hotel in very disappointed and pray they get it together because as i said the hotel was beautiful clean and well kept
Stayed 6 nights in Dec 2025

10/10 Excellent

agustina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay at Emporio Cancun. The facility was very clean, with comfortable accommodations and spotless rooms throughout my visit. The staff was incredibly friendly and welcoming, which really made the experience enjoyable. Overall, it’s a well-maintained property and a relaxing place to stay. The only suggestion I would make is to change the food menu more often or offer more variety, as additional options would make an already great experience even better.
Stayed 6 nights in Dec 2025

2/10 Terrible

Raymond

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Booked two rooms and only one room was available, they were able to get us another room the second night. Expedia tried to charge us after we already paid Emporio, staff was friendly and room was fine but the reservation process was bad. We had called several time prior to make sure everything was good and they confirmed but still had issues.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jenna

Liked: Cleanliness, amenities, property conditions & facilities
Clean. Staff was nice
Stayed 1 night in Dec 2025

10/10 Excellent

Svetlana Borisovna

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Dec 2025

10/10 Excellent

Sai

Liked: Cleanliness, staff & service
Yes
Stayed 3 nights in Dec 2025

10/10 Excellent

Euhan, Ottawa

Stayed 7 nights in Dec 2025

6/10 Okay

Hannah

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff was so friendly! Food was mediocre and it was difficult/impossible to book the needed reservations for the 2 nicer restaurants.
Stayed 7 nights in Dec 2025

2/10 Terrible

Xochitl

I arrived to the hotel around 7pm to check in and Cesar helped me. But said my room was not ready it was on maintenance and didn’t have a similar room to offer me. I asked to get any room for that night we were really tired but next day I wanted the room I booked ocean front view. Cesar said I can’t promise you anything because we don’t have anything available I felt so upset helpless I couldn’t even think straight. After 25 years I went back to Cancun and my daughter first time I wanted everything perfect we were so excited!!! It looked we were starting with the wrong foot already,
Stayed 4 nights in Dec 2025

10/10 Excellent

Yusalet

Liked: Cleanliness, amenities, property conditions & facilities
The staff were great. All with good attitude. Always willing to help. I wish the hotel had more availability for people with disabilities, for example ramps.
Stayed 5 nights in Dec 2025

2/10 Terrible

Srishti

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
There was no breakfast included. I have never seen any hotel where we need to pay for breakfast. They said its optional all inclusive. So technically its just room and access to pool. And except that i need to pay for everything.
Stayed 3 nights in Dec 2025

8/10 Good

Lyenn

Travelled with family
Liked: Cleanliness, property conditions & facilities
Friendly staff. Clean room
Stayed 5 nights in Dec 2025