A day of pampering can include massages, body wraps, and mani/pedis. The restaurant, Paper Crane, serves Asian cuisine and is open for breakfast, lunch, and dinner. Paper Crane Pool Side is the hotel's own bar, serving drinks along with breakfast and lunch. Enjoy the outdoor swimming pool, 24-hour gym, pool cabanas, and pool loungers. Additionally, you'll find free WiFi in public areas, concierge services, and a 24-hour front desk. Each morning full breakfast is served between 6:30 AM and 10 AM. There's also the convenience of self parking.
Places within a 5-minute walk of this 5-star Cairns Central Business District hotel include St Monica's Cathedral and JUTE Theatre Company.
18 Feb. 2024 by Riley xx
Thank you Keith - I'm glad you enjoyed your stay and we cannot wait to welcome you back soon
9 Feb. 2024 by Riley xx
Thank you Darren - I'm glad that you enjoyed your stay and we hope we can welcome you back to Riley and the tropics very soon
27 Jan. 2024 by Riley
Hi Taylor, thank you for your review. I have let our team know about the mobile app. Hopefully you will return soon to experience the full 5-star service. Kind regards, Team Riley! :)
27 Jan. 2024 by Riley
Hi Kevin, Thank you for your feedback. I have let the F&B staff know so we can hopefully improve our service. We hope you will come back soon to experience the full 5-star experience Riley has to offer - Team Riley! :)
1 Feb. 2024 by Riley xx
Thanks Graham! I'm glad you enjoyed and hope we can offer a 5/5 experience on your next stay
21 Dec. 2023 by Riley xx
Thank you for the review Michael! I will share your comments with the rest of the team - Looking forward welcoming you back to tropical Cairns!
16 Nov. 2023 by Fergus
Dear David, Thank you very much for your review. We are so proud of our team and will be sure to pass your review on.We look forward to welcoming you back next time.Best wishes,Team Riley
26 Oct. 2023 by Riley xx
Glad to hear that you loved the Riley experience :)
26 Oct. 2023 by Riley xx
Glad to hear that you loved the Riley experience :)
26 Oct. 2023 by Riley
Glad to hear that you loved the Riley experience :) We cannot wait to welcome you back on your next trip to the tropics!Riley xx
The following facilities are closed on Sunday, Monday, Tuesday, and Wednesday:
Crystalbrook Riley offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. There are 6 meeting rooms available. Spa services, tour/ticket assistance, and a garden are also featured at the luxury Crystalbrook Riley. For a fee, parking is available. This 5-star Cairns hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Crystalbrook Riley offers 311 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. 55-inch flat-screen televisions come with digital channels, first-run movies, and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10 AM.
Paper Crane - This poolside restaurant specializes in Asian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
Paper Crane Pool Side - This poolside bar specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Rocco - Overlooking the ocean, this rooftop bar specializes in Middle Eastern cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Calypso Club - Overlooking the ocean and pool, this bar specializes in seafood and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
Room service (during limited hours) is available.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property charges the following mandatory general deposits, collected at check-in: AUD 75 for the first night, AUD 50 for subsequent nights.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.