4.6 out of 5

"Comfortable apartment hotel, although a bit tired round the edges. Nevertheless, I very much enjoyed my stay. It is very central and the staf are all ... " More

By a verified traveller on Thu 19 Jul 2018

Enter dates to see availability

Hotel Description

Il Palazzo Boutique Apartment Hotel places you in the center of Cairns, steps from Cairns Night Markets and within a short 5-minute stroll of Cairns Esplanade. Highlights at this hotel include an outdoor swimming pool, and in-room kitchens and washers/dryers.

All 30 individually decorated rooms feature TVs with cable channels, and you can enjoy free WiFi, balconies or patios, and dining areas. Kitchens come with fridges, microwaves, and hobs, making in-room dining convenient, and minibars provide refreshments. Sitting areas, coffee/tea makers, and in-room massages are also available.

This hotel has free WiFi in public areas, a rooftop terrace, and a garden. Other amenities include laundry facilities, barbecues, and a picnic area. There's also free self parking, along with the convenience of car rentals on site.

Sights within a 10-minute walk of this 3.5-star Cairns Central Business District hotel include Cairns Aquarium and Cairns Zoom and Wildlife Dome.

Standard Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
AU$138 per night

Luxury Palazzo Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Il Palazzo Boutique Apartment Hotel ratings based on 77 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Il Palazzo Boutique Apartment Hotel

Everyone (57) Couples (14) Business (2) Family (4)
5 out of 5
Very convenient location near to everything, but also very quiet. The bedroom is located in the middle of the apartment - away from the hallway and away from the street front so there was no noise at night. The little kitchen had everything we needed, and the laundry cupboard in the bathroom was also excellent. Internet was a bit slow at peak times, but worked well - didn't drop out. Great to have free carparking underneath the building.

Posted by on 7 Jan 2019

Was this review helpful to you?
Comment from Hotel Management

7 Jan 2019 by l

Many Thanks for your lovely comments

4 out of 5
Perfect location, everything right at your doorstep.

Posted by on 31 Dec 2018

Was this review helpful to you?
Comment from Hotel Management

6 Jan 2019 by l

Thank you

3 out of 5
tv tiny and only a few channels.access to room only via a very slow lift. otherwise good position!

Posted by on 21 Dec 2018

Was this review helpful to you?
Comment from Hotel Management

22 Dec 2018 by l

Thank you

5 out of 5
Was a nice pleasant room was a great view but could of been a bit more organised

Posted by on 21 Dec 2018

Was this review helpful to you?
Comment from Hotel Management

22 Dec 2018 by l

thank you

5 out of 5
Lovely place to stay and close to most amenities, enjoyed the peace and tranquility

Posted by on 13 Dec 2018

Was this review helpful to you?
Comment from Hotel Management

14 Dec 2018 by ANGELA

Thank you for taking the time to send through this review. We greatly appreciate all feedback as this helps us to improve our level of service. Have a lovely day The Team at Il Palazzo

5 out of 5
Spacious, good location, good facilities, looking a little aged but very clean and good value. Would stay here again

Posted by on 12 Dec 2018

Was this review helpful to you?
Comment from Hotel Management

14 Dec 2018 by ANGELA

Thank you for taking the time to send through this review. We greatly appreciate all feedback as this helps us to improve our level of service. Have a lovely day The Team at Il Palazzo

5 out of 5
Fantastic location, great staff good facilities great apartments

Posted by on 9 Dec 2018

Was this review helpful to you?
Comment from Hotel Management

14 Dec 2018 by ANGELA

Thank you for taking the time to send through this review. We greatly appreciate all feedback as this helps us to improve our level of service. Have a lovely day The Team at Il Palazzo

4 out of 5
,hotel was just what I wanted, would stay again close to most places, beach and shopping district

Posted by , from Adelaide on 13 Sep 2018

Was this review helpful to you?
Comment from Hotel Management

16 Sep 2018 by Angela

Thank you for taking the time to provide this feedback. We are pleased to hear you enjoyed your stay here with us, and look forward to seeing you again soon.

2 out of 5
Pros: Great Location. Great Service. Pool was pleasant. Cons: Rooms outdated Dusty rooms No exhaust fan in bathroom/toilet. Security door on balcony did not lock. Cuboard doors off hingers. Overall: Functional but not comfortable.

Posted by , from Melbourne on 1 Aug 2018

Was this review helpful to you?
Comment from Hotel Management

2 Aug 2018 by L

HI We apologise for not meeting your expectations on this occasion. I will pass on your feedback to the team.

4 out of 5
Very well arranged rooms and facilities. Only downfall (out of control of hotel) was 2 adjacent contruction sites. Woken up by construction work before 7am.

Posted by on 24 Jul 2018

Was this review helpful to you?
Comment from Hotel Management

2 Aug 2018 by Shelagh

Sorry about the noise we have told the supervision of the site but there are always rogue contractors who do not obey the rules. Regards IL Palazzo Reservation Team

About the Il Palazzo Boutique Apartment Hotel

Location 62 Abbott Street, Cairns, QLD 4870

Property Features

As a guest of Il Palazzo Boutique Apartment Hotel, you'll find an outdoor pool, a rooftop terrace, and tour or ticket assistance. WiFi is free in public spaces. Il Palazzo Boutique Apartment Hotel also features a BBQ, a garden, and a picnic area. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Cairns hotel.

  • 30 guestrooms or units
  • 4 levels
  • Childcare (surcharge)
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cairns, QLD (CNS-Cairns Intl.) (6.9 km / 4.3 mi)
  • Train station: Cairns Station (1.6 km / 1 mi)
  • Parking: Free self parking

Room Amenities

Il Palazzo Boutique Apartment Hotel offers 30 forms of air-conditioned accommodation which are accessible via exterior corridors, and features washers/dryers and minibars. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate sitting areas. Premium cable televisions are provided. Accommodation at this 3.5-star hotel has kitchens with fridges, hobs, microwaves and separate dining areas. Bathrooms include complimentary toiletries and a hairdryer. This Cairns hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio
  • Dining room
  • Sitting area
  • Minibar
  • HD television
  • Cable channels
  • Premium channels
  • Fridge
  • Microwave
  • Hob
  • Coffee maker
  • Kitchenware
  • Cribs (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 7 AM

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 7:00 AM-7:00 PM
  • Saturday-Sunday: 8:00 AM-6:00 PM

Reception hours are 8 AM-6 PM on public holidays and 9 AM-12 PM on Christmas Day. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property's front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 7:00 PM
  • Saturday - Sunday: 8:00 AM - 6:00 PM

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for AUD 5 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Il Palazzo Boutique Apartment Hotel Cairns
  • Il Palazzo Boutique Apartment Hotel
  • Il Palazzo Boutique Apartment Cairns
  • Il Palazzo Boutique Apartment
  • Hotel Il Palazzo Boutique Apartment

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Il Palazzo Boutique Apartment Hotel.