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4.5 out of 5

"It was right in the CBD " More

By a verified traveller on Mon 12 Jul 2021

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Hotel Description

Il Palazzo Holiday Apartments Cairns puts you in the heart of Cairns, steps from Cairns Night Markets and within a 10-minute stroll of Cairns Zoom and Wildlife Dome. Highlights at this hotel include an outdoor swimming pool, and in-room kitchens and washers/dryers.

All 30 individually decorated rooms feature TVs with satellite channels, and you can enjoy free WiFi, balconies or patios, and dining areas. In-room dining is easy with kitchens that come equipped with refrigerators, microwaves, and stovetops. Sitting areas, coffee/tea makers, and in-room massages are also available.

This hotel has free WiFi in public areas, a rooftop terrace, and a garden. Other amenities include laundry facilities, barbecue grills, and a picnic area. There's also free self parking, along with the convenience of car rentals on site.

Sights within a 10-minute walk of this 3.5-star Cairns Central Business District hotel include Cairns Esplanade and Cairns Marlin Marina.

Standard Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$163* Per night/room 14 Aug. - 15 Aug.

Luxury Palazzo Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Apartment, 2 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Il Palazzo Holiday Apartments Cairns ratings based on 114 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Il Palazzo Holiday Apartments Cairns

Everyone (71) Couples (27) Business (2) Family (9)
5 out of 5
Fantastic staff

Posted by on 12 Jul. 2021

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Comment from Hotel Management

26 Jul. 2021 by l

Thank You

5 out of 5
It was right in the CBD

Posted by on 12 Jul. 2021

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Comment from Hotel Management

26 Jul. 2021 by l

Thank You

4 out of 5
The property was very nice.

Posted by on 8 Jul. 2021

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Comment from Hotel Management

11 Jul. 2021 by Il Palazzo

Thank you for your review

4 out of 5
Great location, clean, staff friendly

Posted by on 16 Jun. 2021

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Comment from Hotel Management

11 Jul. 2021 by Il Palazzo

Thank you for your review

4 out of 5

Posted by on 4 Jun. 2021

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Comment from Hotel Management

16 Jun. 2021 by l

thank you

5 out of 5
Great well located property with character and roominess

Posted by on 2 Jun. 2021

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Comment from Hotel Management

3 Jun. 2021 by l

Thank you

5 out of 5
Wry nice motel, close to the night market and the esplanade and restaurants and bars close by.

Posted by on 21 May 2021

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Comment from Hotel Management

25 May 2021 by Il Palazzo Team

Thank you for your review

4 out of 5
Location was excellent and as solo traveller made it super easy to access night market, Esplanade, Lagoon, marine terminal, train station very walkable city. Property was overall good. Wifi had a few hiccups and not strong enough to stream.

Posted by on 9 May 2021

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Comment from Hotel Management

9 May 2021 by Il Palazzo

Thank you for your review.

5 out of 5
Well placed to access the sights and facilities of Cairns CBD

Posted by on 8 May 2021

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Comment from Hotel Management

9 May 2021 by Il Palazzo

Thank you for your review.

3 out of 5
The property was clean and pleasing in appearance. Difficult to get into the carpark, needing to be buzzed in, can have a contoller but there are additional deposits required. Seemed to be a lot of rules. On our second night very noisy with a room 2 doors down, we ended up packing at 1am and leaving.

Posted by on 8 May 2021

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Comment from Hotel Management

9 May 2021 by Il Palazzo

Thank you for your review.

About the Il Palazzo Holiday Apartments Cairns

Location 62 Abbott Street, Cairns, QLD 4870

Property Features

As a guest of Il Palazzo Holiday Apartments Cairns, you'll find an outdoor pool, a rooftop terrace, and tour/ticket assistance. WiFi is free in public spaces. Il Palazzo Holiday Apartments Cairns also features barbecue grills, a garden, and a picnic area. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Cairns hotel.

  • 30 guestrooms or units
  • 4 levels
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cairns Intl. Airport (CNS) (7.3 km / 4.5 mi)
  • Train station: Cairns Station (1.6 km / 1 mi)
  • Parking: Free self parking

Room Amenities

Il Palazzo Holiday Apartments Cairns offers 30 accommodations, which are accessible via exterior corridors and feature washers/dryers and safes. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Televisions come with satellite channels. Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio
  • Dining room
  • Sitting area
  • HD television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 8:30 AM - 5:00 PM
  • Sunday - Sunday: 10:00 AM - 3:00 PM
This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance.

Reception hours are 8 AM-6 PM on public holidays and 9 AM to noon on Christmas Day.

This property's front desk is open during the following times:

  • Monday - Saturday: 8:30 AM - 5:00 PM
  • Sunday - Sunday: 10:00 AM - 3:00 PM
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.0 per day.
  • Cribs (infant beds) are available for AUD 5.5 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer.

  • Parking height restrictions apply
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 5.5 per night
  • Rollaway bed fee: AUD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boutique Apartment Hotel
  • Il Palazzo Boutique
  • Il Palazzo Boutique Apartment
  • Il Palazzo Boutique Apartment Hotel
  • Il Palazzo Boutique Apartment Hotel Cairns
  • Il Palazzo Boutique Cairns
  • Il Palazzo Boutique Hotel
  • Palazzo Boutique
  • Il Palazzo Boutique Apartment Cairns
  • Hotel Il Palazzo Boutique Apartment
  • Il Palazzo Apartments Cairns
  • Il Palazzo Boutique Apartment Hotel
  • Il Palazzo Holiday Apartments Cairns Hotel
  • Il Palazzo Holiday Apartments Cairns Cairns
  • Il Palazzo Holiday Apartments Cairns Hotel Cairns

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Il Palazzo Holiday Apartments Cairns.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.