4.5 out of 5

"Comfortable apartment hotel, although a bit tired round the edges. Nevertheless, I very much enjoyed my stay. It is very central and the staf are all ... " More

By a verified traveller on Thu 19 Jul 2018

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Hotel Description

Il Palazzo Boutique Apartment Hotel puts you in the heart of Cairns, steps from Cairns Night Markets and within a 10-minute stroll of Cairns Aquarium. Highlights at this hotel include an outdoor swimming pool, and in-room kitchens and washers/dryers.

All 30 individually decorated rooms feature TVs with cable channels, and you can enjoy free WiFi, balconies or patios and dining areas. Kitchens come with fridges, microwaves and hobs, making in-room dining convenient, and minibars provide refreshments. Sitting areas, coffee/tea makers and in-room massages are also available.

This hotel has free WiFi in public areas, a rooftop terrace and a garden. Other amenities include laundry facilities, barbecues and a picnic area. There's also free self parking, along with the convenience of car rentals on site.

Sights within a 10-minute walk of this 3.5-star Cairns Central Business District hotel include Cairns Zoom and Wildlife Dome and Cairns Esplanade.

Standard Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$135 per night

Luxury Palazzo Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Il Palazzo Boutique Apartment Hotel ratings based on 83 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Il Palazzo Boutique Apartment Hotel

Everyone (60) Couples (16) Business (2) Family (4)
4 out of 5
Was good. Location is great. Close to restaurants and night market

Posted by on 29 Apr. 2019

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Comment from Hotel Management

2 May 2019 by Angela

Thank you for taking the time to send through your review. We are pleased to hear you have enjoyed your stay with us and we look forward to welcoming you again soon

5 out of 5
A quiet,safe and clean hotel ans small in size. I have used this hotel for about 30 years. On one occasion I was checked in far earlier after flying in from the UK which I appreciated.

Posted by , from Townsville on 21 Apr. 2019

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Comment from Hotel Management

22 Apr. 2019 by lL

Thank you for taking the time to review us.

4 out of 5
Well furnished, clean, close to the city centre and marinas

Posted by on 17 Apr. 2019

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Comment from Hotel Management

17 Apr. 2019 by l

Thank You

4 out of 5
The apartment was pretty dated but in a great location and has everything you need for a short stay.

Posted by on 5 Apr. 2019

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Comment from Hotel Management

6 Apr. 2019 by Angela

Thank you for your feedback.

4 out of 5

Posted by on 29 Mar. 2019

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Comment from Hotel Management

30 Mar. 2019 by Angela

Thank you for taking the time to send through your review. We are pleased to hear you have enjoyed your stay with us and we look forward to welcoming you again soon

5 out of 5

Posted by on 13 Feb. 2019

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Comment from Hotel Management

5 Apr. 2019 by l

Thank You

5 out of 5
Very convenient location near to everything, but also very quiet. The bedroom is located in the middle of the apartment - away from the hallway and away from the street front so there was no noise at night. The little kitchen had everything we needed, and the laundry cupboard in the bathroom was also excellent. Internet was a bit slow at peak times, but worked well - didn't drop out. Great to have free carparking underneath the building.

Posted by on 7 Jan. 2019

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Comment from Hotel Management

7 Jan. 2019 by l

Many Thanks for your lovely comments

4 out of 5
Perfect location, everything right at your doorstep.

Posted by on 31 Dec. 2018

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Comment from Hotel Management

6 Jan. 2019 by l

Thank you

3 out of 5
tv tiny and only a few channels.access to room only via a very slow lift. otherwise good position!

Posted by on 21 Dec. 2018

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Comment from Hotel Management

22 Dec. 2018 by l

Thank you

5 out of 5
Was a nice pleasant room was a great view but could of been a bit more organised

Posted by on 21 Dec. 2018

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Comment from Hotel Management

22 Dec. 2018 by l

thank you

About the Il Palazzo Boutique Apartment Hotel

Location 62 Abbott Street, Cairns, QLD 4870

Property Features

As a guest of Il Palazzo Boutique Apartment Hotel, you'll find an outdoor pool, a rooftop terrace, and tour or ticket assistance. WiFi is free in public spaces. Il Palazzo Boutique Apartment Hotel also features a BBQ, a garden, and a picnic area. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Cairns hotel.

  • 30 guestrooms or units
  • 4 levels
  • Childcare (surcharge)
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cairns, QLD (CNS-Cairns Intl.) (7.3 km / 4.5 mi)
  • Train station: Cairns Station (1.6 km / 1 mi)
  • Parking: Free self parking

Room Amenities

Il Palazzo Boutique Apartment Hotel offers 30 forms of air-conditioned accommodation which are accessible via exterior corridors, and features washers/dryers and minibars. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate sitting areas. Premium cable televisions are provided. Accommodation at this 3.5-star hotel has kitchens with fridges, hobs, microwaves and separate dining areas. Bathrooms include complimentary toiletries and a hairdryer. This Cairns hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio
  • Dining room
  • Sitting area
  • Minibar
  • HD television
  • Cable channels
  • Premium channels
  • Fridge
  • Microwave
  • Hob
  • Coffee maker
  • Kitchenware
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 7 AM

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 7:00 AM-7:00 PM
  • Saturday-Sunday: 8:00 AM-6:00 PM

Reception hours are 8 AM-6 PM on public holidays and 9 AM-12 PM on Christmas Day. For more details, please contact the property using the information on the reservation confirmation received after booking.

Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property's front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 7:00 PM
  • Saturday - Sunday: 8:00 AM - 6:00 PM

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 10.0 per day.
  • Cribs (infant beds) are available for AUD 5.5 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Parking height restrictions apply
  • Minimum guest age is 18

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 5.5 per night
  • Rollaway bed fee: AUD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Il Palazzo Boutique Apartment Hotel Cairns
  • Il Palazzo Boutique Apartment Hotel
  • Il Palazzo Boutique Apartment Cairns
  • Il Palazzo Boutique Apartment
  • Hotel Il Palazzo Boutique Apartment

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Il Palazzo Boutique Apartment Hotel.