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Cairns Harbourside Hotel

4.0 star property
Waterfront hotel with 24-hour front desk and outdoor pool

Photo gallery for Cairns Harbourside Hotel

Relax by the tranquil pool surrounded by lush palm trees and a serene body of water.
Relax in a serene outdoor space surrounded by lush greenery and a stunning ocean view.
Stroll through a serene garden filled with lush palm trees and greenery along a winding pathway.
Enjoy a peaceful retreat with a balcony offering views of lush greenery and distant mountains.
Enjoy dining in this inviting space with a clean design, pendant lights, and potted plants.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
The current price is AU$234
includes taxes & fees
10 Aug - 11 Aug

Explore the area

Map
209-217 Esplanade, Cairns North, QLD, 4870
  • Cairns Esplanade
    ‪1 min walk‬
  • Cairns Night Markets
    ‪3 min drive‬
  • Cairns Convention Centre
    ‪4 min drive‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪6 min drive‬

Room options

View all photos for Premium Room, 2 Double Beds

1 bedroom, in-room safe, individually decorated, individually furnished

Premium Room, 2 Double Beds

8.6 out of 10
Excellent
(12 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

1 bedroom, in-room safe, individually decorated, individually furnished

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

8.6 out of 10
Excellent
(7 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, individually decorated, individually furnished

Superior Room, 1 King Bed with Sofa bed

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, individually decorated, individually furnished

Superior Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(5 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, in-room safe, individually decorated, individually furnished

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Bed Premium

King Bed Premium

King Bed Premium

8.6 out of 10
Excellent
(9 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(18 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(9 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | View from room

Premium Room, 1 King Bed

8.6 out of 10
Excellent
(9 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Double Beds Standard Sea View

1 bedroom, in-room safe, individually decorated, individually furnished

Two Double Beds Standard Sea View

  • Sleeps 4
  • 2 Double Beds

View all photos for One Kingbed Suite With Sofa Bed

Living area

One Kingbed Suite With Sofa Bed

  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Two Double Beds Standard

1 bedroom, in-room safe, individually decorated, individually furnished

Two Double Beds Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for King Bed Suite

1 bedroom, in-room safe, individually decorated, individually furnished

King Bed Suite

  • Sleeps 3
  • 1 King Bed

View all photos for One Kind Bed Sea View Suite With Sofa Bed

1 bedroom, in-room safe, individually decorated, individually furnished

One Kind Bed Sea View Suite With Sofa Bed

  • Sleeps 4
  • 1 Single Sofa Bed and 1 King Bed

View all photos for Two Double Beds Premium Sea View

1 bedroom, in-room safe, individually decorated, individually furnished

Two Double Beds Premium Sea View

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Twin Seafront

1 bedroom, in-room safe, individually decorated, individually furnished

Premium Twin Seafront

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium King Seafront

1 bedroom, in-room safe, individually decorated, individually furnished

Premium King Seafront

  • Sleeps 3
  • 1 King Bed

View all photos for Premium King Room With Sofabed

1 bedroom, in-room safe, individually decorated, individually furnished

Premium King Room With Sofabed

  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Premium King Room

1 bedroom, in-room safe, individually decorated, individually furnished

Premium King Room

  • Sleeps 3
  • 1 King Bed

View all photos for King Standard Room

1 bedroom, in-room safe, individually decorated, individually furnished

King Standard Room

  • Sleeps 2
  • 1 King Bed

About the area

Cairns

At Cairns Harbourside Hotel you'll be within just a 5-minute stroll of Cairns Esplanade and within 30 minutes of Cairns Night Markets. Highlights at this hotel include in-room free WiFi, balconies and LCD TVs. .The brasserie, Harbourside Bar & Kitchen, serves local and international cuisine and is open for breakfast, brunch, lunch and dinner. Natural Wine Bar is the hotel's own wine bar, serving drinks along with breakfast and lunch. Enjoy the outdoor swimming pool and pool loungers as well as access to archery. Business amenities include 4 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas and a snack bar/deli. There's also free self parking, along with the convenience of a free shopping centre shuttle. .Places within a 30-minute walk of this 4-property class Cairns North hotel include Mount Whitfield Conservation Park and Centenary Lakes Botanic Gardens.

What's nearby

  • Cairns Esplanade - 1 min walk - 0.0 km
  • Cairns Aquarium - 19 min walk - 1.6 km
  • Cairns Central Shopping Centre - 2 min drive - 2.1 km
  • Cairns Night Markets - 3 min drive - 1.8 km
  • Cairns Convention Centre - 4 min drive - 2.8 km

Getting around

  • Cairns Station - 6 min drive
  • Cairns, QLD (CNS-Cairns Intl.) - 6 min drive

Restaurants

  • ‪Muddy's Cafe - ‬14 min walk
  • ‪Sushi Train North Cairns - ‬9 min walk
  • ‪Lobby Bar - ‬11 min walk
  • ‪Guyala Cafe - ‬10 min walk
  • ‪Odett's Cafe - ‬2 min walk

About this property

Cairns Harbourside Hotel

Waterfront hotel with 24-hour front desk and outdoor pool
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There are 4 meeting rooms available. An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Cairns Harbourside Hotel. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 4-star Cairns hotel is smoke free.

  • 173 guestrooms or units
  • 7 levels
  • 2 buildings
  • 237 sq. m of conference space
  • Built in 1986
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Computer for guest use
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Cairns Harbourside Hotel offers 173 air-conditioned accommodations with MP3 docking stations and a safe. Rooms open to balconies. Each accommodation is individually furnished and decorated. A pillow menu is available. 108-cm LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

Czech, English, Indonesian, Japanese, Slovak

Similar properties

Two beds with matching headboards and white bedding, a desk, and a television, offering a view of the ocean.

Rydges Esplanade Resort Cairns

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, 1,015 reviews
The price is AU$286
includes taxes & fees
5 Aug - 6 Aug
Rydges Esplanade Resort Cairns

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transport

  • Free shopping centre shuttle
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Harbourside Bar & Kitchen
  • Natural Wine Bar

Things to do

  • Archery
  • Outdoor pool
  • TV in common areas

Family friendly

  • Changing table
  • Children's games
  • Free cot
  • Highchair
  • In-room refrigerator
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Computer station
  • Conference space

Outdoors

  • Garden
  • In a nature reserve
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Lift (87 centimetre wide door)
  • Pool hoist on site
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Built in 1986
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 108-cm LCD TV with premium cable/satellite channels
  • MP3 dock

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 0.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 0.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 4-device limit. WiFi in public areas is also free and has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cairns Harbourside
Cairns Mercure
Cairns Mercure Harbourside
Harbourside Cairns
Mercure Cairns
Mercure Cairns Harbourside
Mercure Harbourside
Mercure Harbourside Cairns
Mercure Harbourside Hotel
Mercure Harbourside Hotel Cairns
Holiday Inn Cairns Harbourside Hotel
Holiday Inn Harbourside Hotel
Holiday Inn Cairns Harbourside

Frequently asked questions

What is the cancellation policy at Cairns Harbourside Hotel?

Cairns Harbourside Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cairns Harbourside Hotel?

As of 15 July 2025, prices found for a 1-night stay for 2 adults at Cairns Harbourside Hotel on 10 Aug 2025 start from AU$234.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Cairns Harbourside Hotel?

Yep, Cairns Harbourside Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to Cairns Harbourside Hotel?

The closest beach to Cairns Harbourside Hotel is Yorkeys Knob Beach (10.5 km).

Does Cairns Harbourside Hotel have a pool?

Cairns Harbourside Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Cairns Harbourside Hotel a romantic place to stay?

Ocean-view dining and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Cairns Harbourside Hotel.

Is Cairns Harbourside Hotel family-friendly?

You bet! With amenities such as children's meals and a free shopping shuttle, as well as changing tables and highchairs in the guestrooms, it's no surprise that Cairns Harbourside Hotel is a hit with families.

Is there a free airport shuttle available at Cairns Harbourside Hotel?

No, Cairns Harbourside Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Cairns Harbourside Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Cairns Harbourside Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Cairns Harbourside Hotel?

No, pets are not allowed.

Cairns Harbourside Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 542 out of 1011 reviews
Rating 8 - Good. 335 out of 1011 reviews
Rating 6 - Okay. 92 out of 1011 reviews
Rating 4 - Poor. 28 out of 1011 reviews
Rating 2 - Terrible. 14 out of 1011 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Ainslie

Travelled with family
The room wasn’t as spacious as it looks in photos… bathroom had mould around bath and tiles…
Stayed 1 night in Jul 2025

10/10 Excellent

Pennie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean property with great facilities. Great location - lovely walk along the Esplanade to the city centre.
Stayed 2 nights in Jul 2025

8/10 Good

Peter

Liked: Cleanliness, amenities
Central location with a great view of trinity inlet. Fair bit of traffic and flight noise.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ebony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I have never been so happy with a hotel before ! You guys were absolutely amazing. Service was incredible, we had the most beautiful room. It was for my partners 21st birthday and it was definitely a hotel we will never forget. Thankyou again. We will absolutely be back one day 🙂😆
Stayed 4 nights in Jun 2025

8/10 Good

LORRAINE

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Liked the quiet except for one night a lot of rowdiness below us coming from property neighbors. Housekeeping difficult to understand Staff overall very good
Stayed 7 nights in Jun 2025

10/10 Excellent

Nilanjana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location and facilities
Stayed 4 nights in Jun 2025

6/10 Okay

Damian

Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Old and basic accommodation that desperately needs refurbishment.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, property conditions & facilities
Good price, nice vibe, superb views on the ocean side. Away from the noise of the tourist area. About 1km walk along the boardwalk into the party zone.
Stayed 2 nights in May 2025

8/10 Good

Brian and Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Helpful and friendly staff.
Stayed 2 nights in May 2025

8/10 Good

Athanasios

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stuff were incredible, very helpful. Hotel itself is not bad. A bit outdated but nothing out of the ordinary compared to the rest of the area. Food in the hotel was ok-ish.. breakfast 7.5 but dinner was for me poor. In overall I would pick this hotel again if I will come back
Stayed 4 nights in May 2025

10/10 Excellent

Deepesh

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful and amazing
Stayed 2 nights in May 2025

8/10 Good

Sandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I rate a hotel on whether or not i would stay there again, and i would definitely stay here next time I'm in Cairns. The staff are lovely. The breakfast buffet is excellent with a wide variety of food choices. If they offered daily house keeping such as making beds and refreshing towles, i would have given a 5 star review. One other area that caused me to give 4 stars i stead of 5 is that the fabric chair in our room had mildew on it, as did the plastic chairs on our balcony. But apart from those things, i couldn't find fault with anything else. It was a pleasure to stay here.
Stayed 2 nights in Apr 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room
Stayed 1 night in Apr 2025

10/10 Excellent

Glenda

Stayed 2 nights in Apr 2025

6/10 Okay

Baljinder Singh

Disliked: Staff & service, property conditions & facilities
Rooms
Stayed 2 nights in Apr 2025

6/10 Okay

Morris

Stayed 3 nights in Apr 2025

8/10 Good

Morris

Travelled with family
Liked: Staff & service, amenities
Every staff member that we came in contact with were very welcoming, attentive and cheery. They couldn't do enough for us. The bar manager was amazing and made great selections for my daughter who is vegan. Everyone was just so welcoming and couldn't do enough for us. The downside was the cleanliness of the room. There was dust on most furniture and the carpet hadn't been vacuumed very well. The shower/bath was dirty, and the glass windows were also dirty. There were dead bugs on the furniture as well. We did opt to have our room serviced each day, however, out of the four nights, we only had our room serviced twice.
Stayed 1 night in Apr 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely accommodation
Stayed 1 night in Apr 2025

8/10 Good

Raghu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its close to water and had excellent Views of the water and mountain with a chance to view nice Sunrises. Its close to Esplanade and a nice walk or jog tracks. Breakfast was included and the options were decent. Staff were were helpful For drinking water in the lobby , they had a water cups But there was no water fountain where we could refill our water bottles and everytime we needed cold water, the bar guys were helpful to fill it up for us.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Amenities
Very friendly
Stayed 1 night in Apr 2025

10/10 Excellent

Grace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, the only thing is they don’t change the sheets when they clean the room and I know this as my partner accidently dripped food onto the bed and it was still there after the room clean. Just the bed was made and got new towels. But overall amazing.
Stayed 3 nights in Apr 2025

6/10 Okay

cheryl Fae

Liked: Cleanliness
To far away from everything..unless you had someone in Cairns hospital, then it works..
Stayed 5 nights in Apr 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Super friendly staff. Comfy bed
Stayed 1 night in Apr 2025

8/10 Good

lorna, Wilmington

Travelled with partner
Liked: Staff & service
Our stay was for 2 days, 3 nites. We found it to be satisfactory, with the staff being the greatest asset. The food was good but we had to remind them of orders that had been forgotten. We would have enjoyed a coffee maker in the room but just instant was available. We asked for an adaptor so we could charge our phones but it was loose in the wall and charging was a problem. Also re: the internet, we were told there might be some problems with it. I think this was an underestimate as we had no internet in our room the whole 3 days we were there. We needed to go down around bar or reception to get any service. One last thing- there was a filter in the bathroom next to faucets and it was absolutely filthy; it needs to be replaced. It’s an old building. The other thing is the distance to downtown. We walked it once but you are really not close to much in this lovation
Stayed 3 nights in Apr 2025

8/10 Good

Janet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel quality, clean, 2km from town so walkable, nice pool area
Stayed 4 nights in Apr 2025