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Cairns Waterfront Haven

0-star property
83 Esplanade, Cairns, QLD 1800 796 370
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3.5 out of 5
See all 11 wotif Reviews

"Covenient location. Close to everything. Nice and quiet. " More

By a verified traveller on Fri 18 Aug 2023

Points Of Interest

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Hotel Description

The Espy Hostel puts you in the heart of Cairns, steps from Cairns Esplanade and within a 10-minute stroll of Cairns Marlin Marina. Highlights at this hostel include an outdoor swimming pool and in-room free WiFi.

This hostel offers free WiFi in public areas, a terrace, and tour/ticket assistance. Additionally, you'll find laundry facilities, a microwave in a common area, and a refrigerator in a common area.

Attractions within a 15-minute walk of this Cairns Central Business District hostel include Reef Fleet Terminal and Cairns Central Shopping Centre.

1 Bed in Mix 2 Bed Dorm (18-35 Age Only)

Bed Count room.options.bedSize.BunkBed.Singular Maximum Occupancy 1 Max

1 Bed Mix 6 Bed Dorm (18-35 Age Only)

Bed Count room.options.bedSize.BunkBed.Singular Maximum Occupancy 1 Max

King Private with Ensuite

Bed Count 1 King Bed Maximum Occupancy 2 Max

1 Bed Mix 3 Bed Dorm with Ensuite (18-35 Age Only)

Bed Count 3 Twin Beds Maximum Occupancy 1 Max

Double Private Share Bathroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max

1 Bed in Mix 4 Bed Dorm (18-35 Age Only)

Bed Count room.options.bedSize.BunkBed.Singular Maximum Occupancy 1 Max

The Espy Hostel ratings based on 11 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Espy Hostel

Everyone (10)
5 out of 5

Posted by on 23 Oct. 2023

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2 out of 5
No clear directions for the door codes to enter the accomodation, when I did get codes they were incorrect and the 24 hour number was generally unreachable when needed

Posted by on 25 Aug. 2023

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4 out of 5
Covenient location. Close to everything. Nice and quiet.

Posted by on 18 Aug. 2023

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4 out of 5
Great location and comfortably room and bed Bit dingy with no windows to outside and very noisy until at least midnight

Posted by on 6 Jul. 2023

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Comment from Hotel Management

6 Jul. 2023 by The Espy Hostel

Hey Hugh, thank you very much for your honest feedback! Due to clashing work schedules sometimes the hostel can be noisy but we are trying to reduce it after 10 p.m. Apologies for any disturbances!Hope you still had a nice stay :)

1 out of 5

Posted by on 25 Mar. 2023

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2 out of 5
We paid for a room to be on the Esplanade. It was a Hostel, not a Hotel so the expectation wasn’t high. The room and amenities were clean and tidy. The cleanliness m

Posted by on 13 Feb. 2023

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Comment from Hotel Management

16 Feb. 2023 by monica

Hello, Thank you for your feedback. Yes it is clearly stated we are a hostel but are glad you found amenities clean and tidy. Something we pride ourselves on.Enjoy your future travels.Kind regards,The Espy Team.

5 out of 5
A hostel with everything I needed, a great location and a friendly staff.

Posted by on 1 Nov. 2022

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Comment from Hotel Management

9 Nov. 2022 by Monica

Thank you for your review and we are glad you had a great stay.Kind regards,Monica

3 out of 5
THE GOOD: Room was clean, comfortable and located on the Esplanade. Great location! The BAD: I did not receive a pin code to access premises and room. When I arrived at the premises there was no staff. I had to find a blanket. Kitchen area very untidy, rubbish bins needed to be disposed of. Kitchen rules needs to be made clear and apparent to all guests.

Posted by on 20 Aug. 2022

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Comment from Hotel Management

22 Aug. 2022 by Mon

Hello Lauren,Thank you for your feedback. We are in the process of improving these issues as we speak and appreciate you bringing them to our attention.Kind regards,Management at Cairns water front Haven.

5 out of 5
Central location, easy walk to absolutely everything,clean facilities and lovely staff.

Posted by on 25 Jul. 2022

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Comment from Hotel Management

26 Jul. 2022 by Management

Hi Amanda Thank you for your lovely feedback. Take care and safe travels Cairns waterfront haven

2 out of 5
Good location. Friendly, polite manager. Room very basic-no coffee/tea making, fridge or tv. Insufficient sealing off of door into adjacent room meant noisy and light pollution and felt intrusive. Very overpriced for so called deluxe king room

Posted by on 14 Jul. 2022

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Comment from Hotel Management

15 Jul. 2022 by Cairns Waterfronthaven management

Hey Anne, I am very sorry to hear that. However we have a fully equipped kitchen where we offer free coffee, tea and sugar. You have access to this kitchen 24/7. Best regards

About the Cairns Waterfront Haven

Location 83 Esplanade, Cairns, QLD 4870

Property Features

As a guest of The Espy Hostel, you'll find an outdoor pool, a terrace, and tour/ticket assistance. WiFi is free in public spaces. The Espy Hostel also features laundry facilities, a television in a common area, and a microwave in a common area. Smoking is allowed in designated areas at this Cairns hostel.

  • 17 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • Terrace
  • Television in lobby
  • Smoking in designated areas
  • Microwave in a common area
  • Refrigerator in a common area

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Transport

  • Train station: Cairns Station (1.2 km / 0.8 mi)

Room Amenities

The Espy Hostel offers 17 air-conditioned accommodations with shared/communal kitchens. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Guests can make use of the in-room refrigerators and microwaves. Housekeeping is provided once per stay.

  • Communal kitchen access
  • Refrigerator
  • Microwave
  • Stove
  • Kitchenware
  • Housekeeping (once per stay)
  • Air conditioning

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 10:00 AM - 4:00 PM. Guests will receive smart lock details. Guests are required to download the property's Goki mobile app before check-in.

The front desk at this property is open daily from 10:00 AM - 4:00 PM.
Guests will receive smart lock details. Guests are required to download the property's Goki mobile app before check-in.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

  • No lifts
  • Front desk opens daily at 10:00 AM
  • Front desk closes daily at 4:00 PM
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Property mobile app required for guests
  • Property mobile app name Goki

Hotel Names

  • The Espy Hostel Cairns
  • Cairns Waterfront Haven
  • The Espy Hostel Hostel/Backpacker accommodation
  • The Espy Hostel Hostel/Backpacker accommodation Cairns
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.