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Pueblo Bonito Pacifica Golf & Spa Resort -All Inclusive-Adult Only

4.5 star property

Photo gallery for Pueblo Bonito Pacifica Golf & Spa Resort -All Inclusive-Adult Only

Lobby
4 restaurants, breakfast, lunch, dinner served; sushi
Private beach, white sand, beach cabanas, sun-loungers
Property grounds
2 outdoor pools, pool umbrellas, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • On private beach
  • Spa pool
  • Parking included
The current price is AU$488
includes taxes & fees
27 Apr - 28 Apr

Explore the area

View map
Cabo Pacifica S/N, Cabo San Lucas, BCS, 23450
  • Place, Quivira Golf Club
    ‪8 min drive‬
  • Place, Cerro de la Z
    ‪11 min drive‬
  • Place, Marina Del Rey
    ‪16 min drive‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪48 min drive‬

Room options

View all photos for Deluxe Room

Premium bedding, down duvets, pillow-top beds, free minibar

Deluxe Room

8.4 out of 10
Very good
(6 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds OR 1 King Bed

View all photos for Deluxe Oceanview Room

View from room

Deluxe Oceanview Room

9.0 out of 10
Wonderful
(67 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds OR 1 King Bed

View all photos for Oceanview Suite with Butler Service

32-inch TV with satellite channels, video game console, pay films

Oceanview Suite with Butler Service

9.2 out of 10
Wonderful
(5 reviews)
  • Ocean view
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Towers Deluxe Ocean View Room with Butler Service

Premium bedding, down duvets, pillow-top beds, free minibar

Towers Deluxe Ocean View Room with Butler Service

9.8 out of 10
Exceptional
(16 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Towers Ocean View Suite with Butler Service

32-inch TV with satellite channels, video game console, pay films

Towers Ocean View Suite with Butler Service

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Towers Private Pool Suite with Butler Service

View from room

Towers Private Pool Suite with Butler Service

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Cabo San Lucas

A luxury stay in Cabo San Lucas awaits you at Pueblo Bonito Pacifica Golf & Spa Resort -All Inclusive-Adult Only. You'll be 2.3 km (1.5 mi) from Quivira Golf Club and 6.4 km (4 mi) from Land's End. Highlights at this all-inclusive property include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and Ayurvedic treatments. The restaurant, Siempre, is open for breakfast, lunch and dinner. With 3 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find cabanas, and enjoy the 2 outdoor tennis courts and golf course. 5802 square feet (539 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and a hot tub. There's also free valet parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 4.5-property class Paraiso Escondido property include The Arch and Marina Del Rey.

What's nearby

  • Quivira Golf Club - 8 min drive - 2.0 km
  • Cerro de la Z - 11 min drive - 3.1 km
  • Cabo San Lucas Visitor Information Center - 16 min drive - 4.6 km
  • Marina Del Rey - 16 min drive - 5.4 km
  • Cabo San Lucas Bay - 18 min drive - 6.2 km

Getting around

  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.) - 52 min drive

Restaurants

  • ‪Market Grill - ‬14 min walk
  • ‪Tazuna - ‬19 min walk
  • ‪1950's Classic American Diner - ‬14 min walk
  • ‪Quivira Steakhouse - ‬6 min drive
  • ‪Zao Shen - ‬17 min walk

About this property

Pueblo Bonito Pacifica Golf & Spa Resort -All Inclusive-Adult Only

Pueblo Bonito Pacifica Golf & Spa Resort -All Inclusive-Adult Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sunloungers. Summer fun is a breeze at Pueblo Bonito Pacifica Golf & Spa Resort -All Inclusive-Adult Only, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools and enjoy a treatment at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a hot tub and a steam room. You'll have access to the outdoor pool at a partner property. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Cabo San Lucas property.

  • 154 guestrooms or units
  • 5 levels
  • 6 buildings
  • 4 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 5802 sq ft of conference space
  • 539 sq. m of conference space
  • Built in 2005
  • Deli
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Pueblo Bonito Pacifica Golf & Spa Resort -All Inclusive-Adult Only offers 154 accommodations, which are accessible via exterior corridors and feature free minibar items and video game consoles. Rooms open to furnished balconies or patios. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. Televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Similar properties

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Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive
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  • On private beach
  • Pool
  • Spa pool
  • All-inclusive
4.3 out of 5, Excellent, 2,354 reviews
The price is AU$486
includes taxes & fees
26 Apr - 27 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 8:00 AM to 8:00 PM
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aire
  • Bocados
  • Horizons
  • Pescados
  • Siempre

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Beach volleyball
  • Beach yoga
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool (guest access)
  • Sauna
  • Steam room
  • Tennis lessons

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (5,802 square foot of space)
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In the mountains
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • 6 buildings
  • Banquet hall
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with premium cable/satellite channels
  • Pay films
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 4400 per vehicle (return, maximum occupancy 6)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Pueblo Bonito Pacifica Inclusive-Adult Only Cabo San Lucas
Pueblo Bonito Pacifica Resort Spa All Inclusive Adult Only
Pueblo Bonito Pacifica Inclus

Frequently asked questions

What is the cancellation policy at Pueblo Bonito Pacifica Golf & Spa Resort -All Inclusive-Adult Only?

Pueblo Bonito Pacifica Golf & Spa Resort -All Inclusive-Adult Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pueblo Bonito Pacifica Golf & Spa Resort -All Inclusive-Adult Only?

As of 24 Apr 2026, prices found for a 1-night stay for 2 adults at Pueblo Bonito Pacifica Golf & Spa Resort -All Inclusive-Adult Only on 27 Apr 2026 start from AU$488, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pueblo Bonito Pacifica Golf & Spa Resort -All Inclusive-Adult Only?

Yep, Pueblo Bonito Pacifica Golf & Spa Resort -All Inclusive-Adult Only has a free self car park and free valet parking.

Are there any beaches close to Pueblo Bonito Pacifica Golf & Spa Resort -All Inclusive-Adult Only?

The closest beach to Pueblo Bonito Pacifica Golf & Spa Resort -All Inclusive-Adult Only is Medano Beach (6.2 km).

Is there a spa on site at Pueblo Bonito Pacifica Golf & Spa Resort -All Inclusive-Adult Only?

Yep, there is an onsite spa at Pueblo Bonito Pacifica Golf & Spa Resort -All Inclusive-Adult Only. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Pueblo Bonito Pacifica Golf & Spa Resort -All Inclusive-Adult Only have a pool?

Yep, and guests love it! Pueblo Bonito Pacifica Golf & Spa Resort -All Inclusive-Adult Only has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Pueblo Bonito Pacifica Golf & Spa Resort -All Inclusive-Adult Only?

Pueblo Bonito Pacifica Golf & Spa Resort -All Inclusive-Adult Only features a private beach, 2 outdoor pools and a full-service spa. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Pueblo Bonito Pacifica Golf & Spa Resort -All Inclusive-Adult Only a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Pueblo Bonito Pacifica Golf & Spa Resort -All Inclusive-Adult Only.

Is Pueblo Bonito Pacifica Golf & Spa Resort -All Inclusive-Adult Only family-friendly?

No, Pueblo Bonito Pacifica Golf & Spa Resort -All Inclusive-Adult Only is an adults-only property.

Is there a free airport shuttle available at Pueblo Bonito Pacifica Golf & Spa Resort -All Inclusive-Adult Only?

No, but there's an airport shuttle that runs from 8:00 AM - 8:00 PM for a fee.

Is there a bar or restaurant at Pueblo Bonito Pacifica Golf & Spa Resort -All Inclusive-Adult Only?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Pueblo Bonito Pacifica Golf & Spa Resort -All Inclusive-Adult Only?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Pueblo Bonito Pacifica Golf & Spa Resort -All Inclusive-Adult Only?

No, pets are not allowed.

Is there a golf course on site at Pueblo Bonito Pacifica Golf & Spa Resort -All Inclusive-Adult Only?

Yep, Pueblo Bonito Pacifica Golf & Spa Resort -All Inclusive-Adult Only has an 18-hole golf course.

Pueblo Bonito Pacifica Golf & Spa Resort -All Inclusive-Adult Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1026 out of 1391 reviews
Rating 8 - Good. 209 out of 1391 reviews
Rating 6 - Okay. 97 out of 1391 reviews
Rating 4 - Poor. 37 out of 1391 reviews
Rating 2 - Terrible. 22 out of 1391 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Randall E

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff at this resort goes above and beyond to make sure your stay is wonderful. We have been to a lot of AI resorts and the food at this resort exceeds most of them! The pools were beautiful and kept clean. The drinks were great too!
Beautiful sunsets
This is the view from our balcony every morning Rm 1545
Mixology bar - amazing and unique drinks
Stayed 6 nights in Jan 2026

10/10 Excellent

Garrett Charles

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay.. food, drinks, views. Mello and relaxing with access to sister resorts. Whales can be seen from the pool
Stayed 5 nights in Jan 2026

10/10 Excellent

Tarry

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room. Great room service
Stayed 5 nights in Jan 2026

6/10 Okay

Joyce

Stayed 5 nights in Jan 2026

10/10 Excellent

cyndi, bothell

Liked: Amenities, property conditions & facilities
The room was clean The staff was exceptional The food delicious We'll be back
Stayed 6 nights in Jan 2026

4/10 Poor

Steve

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Not worth the price. Not a premium luxury experience as advertised.
Stayed 3 nights in Jan 2026

6/10 Okay

Austin

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Not very helpful, Shuttles that are not prebooked were terrible.. servers were great! All the great things were outside of the hotel. They need to get rid of timeshare people in the lobby VERY pushy.
Stayed 5 nights in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed this resort. It was very quiet as it was adults only and did not seem to be fully occupied. We never had any issues getting a pool chair or reservations in the restaurants. The one thing we did not like was there was nothing to do in the evenings. There's no live music or shows or entertainment. So it was very quiet. You could take shuttle to their other resorts and use their facilities. But I'm not sure if they had evening entertainment. The food was really good at Resort and next door at Sunset Resort which you could access with a quick shuttle ride. Marco the food and bev manager was excellent and very helpful
Stayed 7 nights in Jan 2026

10/10 Excellent

dana

Travelled with group
Liked: Cleanliness, staff & service, amenities
Loved everything!
Stayed 6 nights in Jan 2026

10/10 Excellent

Marysia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort was beautiful! We really liked the opportunity to go to the sister resorts as well. Would definitely recommend!
Stayed 4 nights in Jan 2026

10/10 Excellent

Minela

Stayed 5 nights in Jan 2026

10/10 Excellent

Jesenka

Liked: Cleanliness, property conditions & facilities
This resort is perfect. Gives you access to many other hotels and a bunch of restaurants- when you get to check in ask for everything you have access to. Recommend it 1000%
Stayed 7 nights in Jan 2026

10/10 Excellent

Veronica

Stayed 7 nights in Jan 2026

10/10 Excellent

Kevin L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pueblo Bonito was amazing! The staff was very friendly and made sure every part of your stay was great. We will definitely be coming back there next time we come to Cabo!
Stayed 6 nights in Jan 2026

10/10 Excellent

Brett

Stayed 5 nights in Jan 2026

8/10 Good

Amy

Stayed 7 nights in Jan 2026

6/10 Okay

Robert

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Check in process was frustrating- had to ask for a manager for a king bed and ultimately got one but seemed like unnecessary hoops. Check out not much better - took forever and the receipt didn’t match my credit card charge - ultimately gave up since I had to catch my shuddle. The staff was very friendly however pool service was under staffed and details were often missed due to language barriers. I have stayed here back in 2012 and 3015 and feel like it is lacking leadership these days and has fallen behind the competition
Stayed 5 nights in Jan 2026

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2026

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member I came in contact with was friendly & helpful. The food at all the restaurants and suite service was wonderful! The whole resort was peaceful and calm. Not a bunch of rowdy 20 year olds lol. Had my hair cut in the spa and that area was also relaxing. My son and fiancé made reservations for the teepee dinner on the beach and they said the whole experience was A+. 100% recommend
Stayed 6 nights in Dec 2025

10/10 Excellent

JARED, MADISON

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property
Stayed 3 nights in Jan 2026

4/10 Poor

julie

Travelled with family
very disappointing experience. No concierge assistance. Tried to book activities in advance but could only get limited responses through email. called and was told everything had to be done through email. after check in we went straight to the concierge desk who told us they could not book restaurants, spa, golf or New years eve. everything had to be done directly with spa etc no idea what the point of the concierge is if this is the case. No availability to get reservations for dinner on property for the whole of stay. This meant we had to go to other properties (which were also very difficult to get reservations for) incurring additional charges even though we had paid for all inclusive. All I could do was submit a claim form which I did when we left and was told the manager would get back to me. almost a week later and nobody has reached out. rooms are extremely in need of updating. staff on property friendly but constantly trying to upcharge. other properties looked nice. I wont be returning
Stayed 4 nights in Dec 2025

10/10 Excellent

Laura K

Stayed 3 nights in Jan 2026

10/10 Excellent

Juan Alberto

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The customer service was beyond expectation.
Stayed 5 nights in Dec 2025

6/10 Okay

Clarissa

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Some of the staff was great and some Wasn’t. There weren’t enough amenities on the property you had to go to sister properties in order to have entertainment, etc., at night.
Stayed 2 nights in Jan 2026

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Marco from the breakfast buffet was awesome! Really welcoming and respectful. Property was ok. Clean. Bartender Raul from the market was really rude to us. We are merely asking for a Coke Zero and we can hear him talk bad about us to his coworker. We understand Spanish. We would most likely NOT book again. Thanks for the accommodation.
Stayed 3 nights in Dec 2025