Hard Rock Hotel Los Cabos All Inclusive

4.5 star property
Luxury hotel on the beach, with 5 outdoor pools

Photo gallery for Hard Rock Hotel Los Cabos All Inclusive

5 outdoor pools, pool umbrellas, pool loungers
View from room
Terrace/patio
Steam room, body treatments, hot stone massages, deep-tissue massages
Point of interest

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
The current price is AU$868
includes taxes & fees
17 June - 18 June

Explore the area

Map
Polígono 1, Fraccionamiento Diamante, Cabo San Lucas, BCS, 23473
  • Diamante Golf Courses
    ‪7 min drive‬
  • Quivira Golf Club
    ‪13 min drive‬
  • Marina Del Rey
    ‪16 min drive‬
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪53 min drive‬

Room options

Rock Royalty Ocean View 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Blackout curtains
Egyptian cotton bed sheets
Hairdryer
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

Rock Suite Ocean Front ( Two Bedroom ) with Personal Assistant

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Blackout curtains
Egyptian cotton bed sheets
Hairdryer
  • 164 sq m
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Deluxe Gold Two Queen Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Blackout curtains
Egyptian cotton bed sheets
Hairdryer
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

Rock Suite Ocean View ( Two Bedroom ) with Personal Assistant

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Blackout curtains
Egyptian cotton bed sheets
Hairdryer
  • 164 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Deluxe Partial Ocean View King

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Blackout curtains
Egyptian cotton bed sheets
  • 48 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Swim Up King

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Blackout curtains
Egyptian cotton bed sheets
Hairdryer
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Pure® Wellness King

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Blackout curtains
Egyptian cotton bed sheets
Hairdryer
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Partial Ocean View Two Queens Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Blackout curtains
Egyptian cotton bed sheets
Hairdryer
  • 48 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Rock Suite Ocean View ( One Bedroom ) with Personal Assistant

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Blackout curtains
Egyptian cotton bed sheets
Hairdryer
  • 115 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Family Two Bedrooms

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Blackout curtains
Egyptian cotton bed sheets
Hairdryer
  • 97 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Rock Suite Rooftop Terrace Ocean View (Two Bedroom) with Personal Assistant

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Blackout curtains
Egyptian cotton bed sheets
Hairdryer
  • 164 sq m
  • Ocean view
  • Sleeps 7
  • 2 Queen Beds and 1 King Bed

Rock Suite Swim-up Ocean Front (Two Bedroom) with Personal Assistant

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Blackout curtains
Egyptian cotton bed sheets
Hairdryer
  • 164 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Rock Suite Swim-up Ocean Front (One Bedroom) with Personal Assistant

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Blackout curtains
Egyptian cotton bed sheets
Hairdryer
  • 115 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Rock Suite Rooftop Terrace Ocean View (One Bedroom) with Personal Assistant

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Blackout curtains
Egyptian cotton bed sheets
Hairdryer
  • 115 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Rock Suite Ocean Front ( One Bedroom ) with Personal Assistant

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Blackout curtains
Egyptian cotton bed sheets
Hairdryer
  • 115 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite King

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Blackout curtains
Egyptian cotton bed sheets
Hairdryer
  • 76 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Rock Royalty Ocean View King

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Blackout curtains
Egyptian cotton bed sheets
Hairdryer
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed (Gold)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Egyptian cotton bed sheets
Premium bedding
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite Deluxe

  • Sleeps 10
  • 2 Double Sofa Beds, 1 King Bed and 2 Double Beds

Suite Deluxe

  • Sleeps 7
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

Room Deluxe With Sea View

  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

Suite Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

Room Deluxe

  • Sleeps 4
  • 2 Double Beds

Suite Deluxe

  • Sleeps 7
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

Suite Deluxe

  • Sleeps 4
  • 1 Double Sofa Bed and 1 Double Bed

Family Room -7 Guests- Deluxe

  • Sleeps 7
  • 2 Double Beds, 1 Double Sofa Bed and 1 Queen Bed

Suite Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite Deluxe

  • Sleeps 7
  • 2 Double Beds, 1 Queen Bed and 1 Double Sofa Bed

Room Luxury With Sea View

  • Sea view
  • Sleeps 3
  • 2 Queen Beds

Room Deluxe With Garden View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Suite Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite Deluxe

  • Sleeps 7
  • 1 Double Sofa Bed, 2 Double Beds and 1 King Bed

Room Deluxe With Garden View

  • Sleeps 4
  • 2 Double Beds

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About the area

Cabo San Lucas

A luxury stay in Cabo San Lucas awaits you at Hard Rock Hotel Los Cabos All Inclusive. You'll be 5.6 km (3.5 mi) from Diamante Golf Courses and 10 km (6.2 mi) from Cabo San Lucas Country Club. Highlights at this all-inclusive hotel include 8 restaurants, 5 outdoor swimming pools and a full-service spa. .A relaxing visit to ROCK SPA® can include deep-tissue massages and hot stone massages along with detox wraps, facials and mani/pedis. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach and enjoy the on-site free kids' club, gym and kids' swimming pool. A conference centre and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Sights within a 20-minute drive of this 4.5-property class Cabo San Lucas hotel include Marina Del Rey and The Arch.

What's nearby

  • Diamante Golf Courses - 7 min drive - 3.5 km
  • Quivira Golf Club - 13 min drive - 6.9 km
  • Marina Del Rey - 16 min drive - 10.0 km
  • Medano Beach - 16 min drive - 10.4 km
  • Solmar Beach - 17 min drive - 10.4 km

Getting around

  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.) - 51 min drive

Restaurants

  • ‪Cafetto - ‬1 min walk
  • ‪Los Gallos - ‬9 min walk
  • ‪Toro Steakhouse - ‬9 min walk
  • ‪Lagoon Bar - ‬19 min drive
  • ‪Kanpai Sushi Cabo - ‬8 min drive

About this property

Hard Rock Hotel Los Cabos All Inclusive

Luxury hotel on the beach, with 5 outdoor pools
Hard Rock Hotel Los Cabos All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hard Rock Hotel Los Cabos All Inclusive offers its guests a full-service spa, 5 outdoor swimming pools, a waterslide, and a health club. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. A children's pool, spa services, and a complimentary children's club are also featured at the luxury Hard Rock Hotel Los Cabos All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Cabo San Lucas hotel.

  • 639 guestrooms or units
  • 8 dining venues
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hard Rock Hotel Los Cabos All Inclusive offers 639 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down duvets and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Cabo San Lucas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

ROCK SPA® has 36 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and detox wraps. The spa is equipped with a steam room. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 8 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 36 treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Due to strong currents, swimming is not permitted at this property’s public beach.

Access methods

Staffed front desk

Pets

  • Pets: MXN 3200 per pet, per week
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 49 lb per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 3200 per pet, per week
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hard Rock Hotel Los Cabos All Inclusive Cabo San Lucas
Hard Rock Los Cabos All Inclusive Cabo San Lucas
Hard Rock Los Cabos All Inclusive
Hard Rock Los Cabos All Inclusive Cabo San Lucas
All-inclusive property Hard Rock Hotel Los Cabos All Inclusive
Hard Rock Hotel Los Cabos All Inclusive Cabo San Lucas
Hard Rock Los Cabos All Inclusive
Hard Rock Los Cabos Inclusive

Frequently asked questions

What is the cancellation policy at Hard Rock Hotel Los Cabos All Inclusive?

Hard Rock Hotel Los Cabos All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hard Rock Hotel Los Cabos All Inclusive?

As of 15 June 2025, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Los Cabos All Inclusive on 17 June 2025 start from AU$868.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hard Rock Hotel Los Cabos All Inclusive?

Yep, Hard Rock Hotel Los Cabos All Inclusive has a free self car park.

Are there any beaches close to Hard Rock Hotel Los Cabos All Inclusive?

The closest beach to Hard Rock Hotel Los Cabos All Inclusive is Medano Beach (10.1 km).

Is there a spa on site at Hard Rock Hotel Los Cabos All Inclusive?

Yep, ROCK SPA® is available for guests. You'll enjoy heaps of services like detox wraps, facials and body treatments, as well as hot stone massages.

Does Hard Rock Hotel Los Cabos All Inclusive have a pool?

Hard Rock Hotel Los Cabos All Inclusive has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Hard Rock Hotel Los Cabos All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hard Rock Hotel Los Cabos All Inclusive?

Hard Rock Hotel Los Cabos All Inclusive features 5 outdoor pools, a full-service spa and a health club. All guestrooms come with premium bedding and 24-hour room service.

What makes Hard Rock Hotel Los Cabos All Inclusive a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hard Rock Hotel Los Cabos All Inclusive.

Is Hard Rock Hotel Los Cabos All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Hard Rock Hotel Los Cabos All Inclusive is a hit with families.

Is there a free airport shuttle available at Hard Rock Hotel Los Cabos All Inclusive?

No, Hard Rock Hotel Los Cabos All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hard Rock Hotel Los Cabos All Inclusive?

Yep, they've got a lounge bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hard Rock Hotel Los Cabos All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hard Rock Hotel Los Cabos All Inclusive?

Cats and dogs are welcome at Hard Rock Hotel Los Cabos All Inclusive, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 22 kg per pet.

Hard Rock Hotel Los Cabos All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 521 out of 1008 reviews
Rating 8 - Good. 190 out of 1008 reviews
Rating 6 - Okay. 114 out of 1008 reviews
Rating 4 - Poor. 83 out of 1008 reviews
Rating 2 - Terrible. 100 out of 1008 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be back
Stayed 4 nights in Mar 2025

10/10 Excellent

Shae Alyssa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property! Beach was amazing, staff were attentive, restaurants were good, and pools were luxurious! Will definitely be back soon. Great hotel for children and adults. I felt very safe and comfortable.
Stayed 7 nights in Mar 2025

2/10 Terrible

Mary

Disliked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Juan

Stayed 3 nights in Mar 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Kevin

Stayed 6 nights in Mar 2025

2/10 Terrible

Yuk Shan

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service
The staff at hotel is horrible, all the receptionist at restaurant are rough. Bad service. Foods are bad. Very inconvenient, can’t call uber to their hotel. The worst is the time sharing, they keep selling us time sharing, it’s annoying. The only thing I like is the kids club, my kids love it, the staffs in kids club are nice too. Definitely won’t come back.
Stayed 2 nights in Mar 2025

4/10 Poor

Wai Kei

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
The staff at hotel is horrible, all the receptionist at restaurant are rough. Bad service. Foods are bed too. Very inconvenient, can’t call uber to their hotel. The worst is the time sharing, they keep selling us time sharing, it’s annoying. The only thing I like is the kids club, my kids love it, the staffs in kids club are nice too. Definitely won’t come back.

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in took quite a long time with a fairly short line. There was quite a bit of upselling which isn't the most fun thing to go through after a long flight. However, the stay was excellent. The food was great. Rooms were modern and nice. The showers were a bit cold unless you kept them on for 15 minutes. The property was walkable which was nice. The variety of pools was great as was the staff. Other than a couple very minor things the overall stay was excellent.
Stayed 5 nights in Mar 2025

10/10 Excellent

Patricica

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Amazing place to stay. Every one is so nice. They are truly a amazing hotel.
Stayed 4 nights in Mar 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Nirali

Stayed 4 nights in Mar 2025

8/10 Good

Patrice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this resort to attend a destination wedding for one of my close friends. The only reason that I gave the resort 4 stars instead of 5 is because I only stayed for 2 days so I feel that my stay wasn't long enough for me to truly give an honest review. However, I will say that the staff was very friendly and attentive to the needs of the guests. The food was really good; I ate at a total of 3 restaurants during my stay. Transportation was easy to set up to and from the airport. Please note that there is a $50 fee for transportation that isn't included in the price of the room/reservation and you must reserve it 72 hours prior to your scheduled departure. I would recommend this property to others. Lastly, please note that March is around the end of the winter in Mexico. I packed shorts and tank tops and it was chilly with wind. Temperatures went from 68 to 73. Very mild weather so pack accordingly!
Stayed 2 nights in Mar 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Narine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

brooke

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was incredibly friendly, warm, kind, attentive, and considerate!!!
Stayed 4 nights in Mar 2025

6/10 Okay

Sandra

Liked: Staff & service
Restaurant were closed some nights. Activities on the website did not all happen.
Stayed 5 nights in Feb 2025

10/10 Excellent

BRIAN

Stayed 3 nights in Feb 2025

10/10 Excellent

KeAndrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay!!! They took care of us very well and made my fiancé birthday a total success!
Stayed 3 nights in Feb 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property with excellent service! I wish they wouldn’t pressure you immediately when you arrive about the membership. Other than that, everything was wonderful.
Stayed 4 nights in Feb 2025

10/10 Excellent

Myriam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the shows at the show room and lobby. I did not like that the bands that play at the lobby only play for one hour or less. Left us wanting more every night.
Stayed 3 nights in Feb 2025

8/10 Good

ELIZABETH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees were great! Always an activity or entertainment. Whale sightings from hotels were amazing!
Stayed 4 nights in Feb 2025

4/10 Poor

Legna

I regret booking Hard Rock Los Cabos. This was one of the worst resort experiences I’ve ever had. First, the location is awful. It’s far from the city center, completely isolated, and if you want to go anywhere, be prepared to spend a fortune. They don’t allow Ubers to pick you up inside the property, which forces you to take their overpriced taxis that cost three times as much. And even then, taxis aren’t readily available. You have to wait at least 10-15 minutes, even if you call ahead. The night before my departure, I scheduled a taxi for 7:45 AM. I was in the lobby exactly on time, only to find out they hadn’t even called the taxi yet. Since when do guests have to wait for a service instead of the other way around? After over 12 hours of traveling, the last thing I wanted was a sales pitch. But that’s exactly what I got. No welcome drink, not even a glass of water—just an aggressive timeshare pitch as soon as I walked in. Before I could even get to my room, they were already trying to sell me a membership. I felt like a sales target rather than a guest. The food was absolutely terrible. It was bland, low-quality, and barely edible. To make things worse, I got food poisoning on my very first night. The staff was mediocre at best. Extremely noisy at all hours. You can’t even get an afternoon nap without rock music in the background right off your balcony. Go take your money elsewhere. Because unless you’re a member of spending a fortune on their rooms service isn’t great.
Stayed 7 nights in Feb 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have given it 5 stars but there were two turnoffs: we were tired after a long flight. The check in process was fine but standing behind us the whole time was someone from a company called Legendary that apparently has an arrangement with the Hard Rock. After getting our bracelets, the counter rep told us that he was here to help us get oriented with the property. Started out that way but then quickly pivoted to a hard sell. Awful persistence in wanting us to go to some 2 hour breakfast to hear his pitch for a vacation club or time share. Almost impossible to say no to this guy. Pressed and pressed. To get him to stop, in our exhaustion, we agreed. The next day, I left them a note to cancel but to no avail. For the next 3 days they would call our room! And I had to avoid this guy at every turn. Almost ruined the experience of this wonderful resort. The harassment repeated upon check out. Another representative came to us knowing that we had just checked out (the front desk gives them a manifest)!!!! And again tried hard selling us on another vacation package. Come on Hard Rock! Stop with this hard-press upsell crap. No one wants it. It's petty. Now for the positives: the staff is super friendly and very attentive. 10 stars for the staff! The resort is excellent with breathtaking (at least our room was) views of the ocean and hundreds of whales passing by. Amazing. The grounds are super clean and well kept. The pools and hot tubs are fantastic. YOU CANNOT SWIM IN THIS
Stayed 7 nights in Feb 2025