Hard Rock Hotel Los Cabos All Inclusive

4.5 star property
Luxury hotel on the beach, with 5 outdoor pools

Photo gallery for Hard Rock Hotel Los Cabos All Inclusive

5 outdoor pools, pool umbrellas, pool loungers
Terrace/patio
View from room
Restaurant
Interior entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • All-inclusive
  • Bar
  • Pet-friendly
  • Room service
  • Pool
  • Housekeeping
The current price is AU$729
includes taxes & fees
15 Sept - 16 Sept

Explore the area

View map
Polígono 1, Fraccionamiento Diamante, Cabo San Lucas, BCS, 23473
  • The Arch
  • Diamante Golf Courses
    ‪7 min drive‬
  • Marina Del Rey
    ‪16 min drive‬
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪53 min drive‬

Room options

Rock Royalty Ocean View 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Blackout curtains
Premium bedding
Private bathroom
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

Rock Suite Ocean Front ( Two Bedroom ) with Personal Assistant

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Blackout curtains
Premium bedding
Private bathroom
  • 164 sq m
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Deluxe Gold Two Queen Beds

8.0 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Blackout curtains
Premium bedding
Private bathroom
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

Rock Suite Ocean View ( Two Bedroom ) with Personal Assistant

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Blackout curtains
Premium bedding
Private bathroom
  • 164 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Deluxe Partial Ocean View King

8.2 out of 10
Very good
(73 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Blackout curtains
Premium bedding
  • 48 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Swim Up King

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Blackout curtains
Premium bedding
Private bathroom
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Pure® Wellness King

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Blackout curtains
Premium bedding
Private bathroom
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Partial Ocean View Two Queens Beds

7.2 out of 10
Good
(17 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Blackout curtains
Premium bedding
Private bathroom
  • 48 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Rock Suite Ocean View ( One Bedroom ) with Personal Assistant

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Blackout curtains
Premium bedding
Private bathroom
  • 115 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Family Two Bedrooms

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Blackout curtains
Premium bedding
Private bathroom
  • 97 sq m
  • Sleeps 7
  • 2 Queen Beds and 1 King Bed

Rock Suite Rooftop Terrace Ocean View (Two Bedroom) with Personal Assistant

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Blackout curtains
Premium bedding
Private bathroom
  • 164 sq m
  • Ocean view
  • Sleeps 7
  • 2 Queen Beds and 1 King Bed

Rock Suite Swim-up Ocean Front (Two Bedroom) with Personal Assistant

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Blackout curtains
Premium bedding
Private bathroom
  • 164 sq m
  • Ocean view
  • Sleeps 7
  • 2 Queen Beds and 1 King Bed

Rock Suite Swim-up Ocean Front (One Bedroom) with Personal Assistant

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Blackout curtains
Premium bedding
Private bathroom
  • 115 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Rock Suite Rooftop Terrace Ocean View (One Bedroom) with Personal Assistant

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Blackout curtains
Premium bedding
Private bathroom
  • 115 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Rock Suite Ocean Front ( One Bedroom ) with Personal Assistant

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Blackout curtains
Premium bedding
Private bathroom
  • 115 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite King

8.0 out of 10
Very good
(20 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Blackout curtains
Premium bedding
Private bathroom
  • 76 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Rock Royalty Ocean View King

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Blackout curtains
Premium bedding
Private bathroom
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed (Gold)

7.2 out of 10
Good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Down duvet
Separate bedroom
Egyptian cotton bed sheets
Premium bedding
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Cabo San Lucas

A luxury stay in Cabo San Lucas awaits you at Hard Rock Hotel Los Cabos All Inclusive. You'll be 5.6 km (3.5 mi) from Diamante Golf Courses and 10 km (6.2 mi) from Cabo San Lucas Country Club. Highlights at this all-inclusive hotel include 8 restaurants, 5 outdoor swimming pools and a full-service spa. .A relaxing visit to Rock Spa® can include deep-tissue massages and hot stone massages along with detox wraps, facials and mani/pedis. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach and enjoy the on-site free kids' club, gym and kids' swimming pool. A conference centre and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Sights within a 20-minute drive of this 4.5-property class Cabo San Lucas hotel include Marina Del Rey and The Arch.

What's nearby

  • Diamante Golf Courses - 7 min drive - 3.5 km
  • Quivira Golf Club - 13 min drive - 6.9 km
  • Marina Del Rey - 16 min drive - 10.0 km
  • Medano Beach - 16 min drive - 10.4 km
  • Solmar Beach - 17 min drive - 10.4 km

Getting around

  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.) - 51 min drive

Restaurants

  • ‪Quivira Steakhouse - ‬14 min drive
  • ‪Cafetto - ‬1 min walk
  • ‪Los Gallos - ‬9 min walk
  • ‪Toro Steakhouse - ‬9 min walk
  • Ciao

About this property

Hard Rock Hotel Los Cabos All Inclusive

Luxury hotel on the beach, with 5 outdoor pools
Hard Rock Hotel Los Cabos All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hard Rock Hotel Los Cabos All Inclusive offers its guests a full-service spa, 5 outdoor swimming pools, a waterslide, and a health club. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. A children's pool, spa services, and a complimentary children's club are also featured at the luxury Hard Rock Hotel Los Cabos All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Cabo San Lucas hotel.

  • 639 guestrooms or units
  • 8 dining venues
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hard Rock Hotel Los Cabos All Inclusive offers 639 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down duvets and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Cabo San Lucas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Rock Spa® has 36 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and detox wraps. The spa is equipped with a steam room. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 8 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 36 treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Due to strong currents, swimming is not permitted at this property’s public beach.

Access methods

Staffed front desk

Pets

  • Pets: MXN 3200 per pet, per week
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 49 lb per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 3200 per pet, per week
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hard Rock Hotel Los Cabos All Inclusive Cabo San Lucas
Hard Rock Los Cabos All Inclusive Cabo San Lucas
Hard Rock Los Cabos All Inclusive
Hard Rock Los Cabos All Inclusive Cabo San Lucas
All-inclusive property Hard Rock Hotel Los Cabos All Inclusive
Hard Rock Hotel Los Cabos All Inclusive Cabo San Lucas
Hard Rock Los Cabos All Inclusive
Hard Rock Los Cabos Inclusive

Frequently asked questions

What is the cancellation policy at Hard Rock Hotel Los Cabos All Inclusive?

Hard Rock Hotel Los Cabos All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hard Rock Hotel Los Cabos All Inclusive?

As of 14 Sept 2025, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Los Cabos All Inclusive on 15 Sept 2025 start from AU$728.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hard Rock Hotel Los Cabos All Inclusive?

Yep, Hard Rock Hotel Los Cabos All Inclusive has a free self car park.

Are there any beaches close to Hard Rock Hotel Los Cabos All Inclusive?

The closest beach to Hard Rock Hotel Los Cabos All Inclusive is Lover's Beach (8.8 km).

Is there a spa on site at Hard Rock Hotel Los Cabos All Inclusive?

Yep, Rock Spa® is available for guests. You'll enjoy heaps of services like detox wraps, facials and body treatments, as well as deep-tissue massages.

Does Hard Rock Hotel Los Cabos All Inclusive have a pool?

Hard Rock Hotel Los Cabos All Inclusive has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Hard Rock Hotel Los Cabos All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hard Rock Hotel Los Cabos All Inclusive?

Hard Rock Hotel Los Cabos All Inclusive features 5 outdoor pools, a full-service spa and a health club. All guestrooms come with premium bedding and 24-hour room service.

What makes Hard Rock Hotel Los Cabos All Inclusive a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hard Rock Hotel Los Cabos All Inclusive.

Is Hard Rock Hotel Los Cabos All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Hard Rock Hotel Los Cabos All Inclusive is a hit with families.

Is there a free airport shuttle available at Hard Rock Hotel Los Cabos All Inclusive?

No, Hard Rock Hotel Los Cabos All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hard Rock Hotel Los Cabos All Inclusive?

Yep, they've got a lounge bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hard Rock Hotel Los Cabos All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hard Rock Hotel Los Cabos All Inclusive?

Cats and dogs are welcome at Hard Rock Hotel Los Cabos All Inclusive, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 22 kg per pet.

Reviews

Hard Rock Hotel Los Cabos All Inclusive Reviews

8.0

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 562 out of 1055 reviews
Rating 8 - Good. 195 out of 1055 reviews
Rating 6 - Okay. 115 out of 1055 reviews
Rating 4 - Poor. 76 out of 1055 reviews
Rating 2 - Terrible. 107 out of 1055 reviews

Reviews

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an awesome trip to the Cabo Hard Rock. Great for kids, lots of entertainment, the food was surprisingly very good, and the service was excellent throughout the property. Stephanie and Arnold at the pool had us dialed in everyday, which was a huge help in making sure we had a great time!
Stayed 4 nights in Jun 2025

10/10 Excellent

Cody Michael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. The entertainment staff was on point at the pool.
Stayed 3 nights in Jun 2025

6/10 Okay

Eldar

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Beautiful Property, Clean Rooms, Hotel Staff in some areas was rude, restaurants, poolside etc. Food was Mid at best. taxi at the end for 2 people to the airport was $125, which was insane considering Uber was $45. But no Ubers allowed in this property.
Stayed 4 nights in Jun 2025

8/10 Good

Tania

Travelled with family
Liked: Cleanliness, property conditions & facilities
Property was nice, there was not much to do as the hotel is secluded, I found it relaxing, but you need to me mindful of this when booking. Not a swimmable beach, just keep that in mind. The staff was very nice. The Casino is off sight (not a big deal for me bc I don’t gamble, but others cared). The room I was in had a damp feel to it. On my last night I had to call the front desk regarding guests who were arguing at 2a, they said security would come and address it, but they never came, I was VERY surprised by that! I had to open my door at 2a and ask the other guests to take it elsewhere, fortunately they were polite to me, but that could have ended wrongly. The resort credits can only be used on certain things (spa, bowling). and require you to pay a 35% out of pocket service fee, not much of a credit if you ask me. Also transportation is $100 r/t pp if you don’t book with them directly, resort cr can not be used toward that and they don’t allow uber insight. Due to the distance from the airport the fee isn’t horrible it’s just you don’t have many options, groups win as the fee is $340 for up to 10 pp. Overall I had a nice stay, might not stay there again just bc of the location but it wasn’t bad.
Stayed 4 nights in Jun 2025

8/10 Good

Corey

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and helpful. The Pacific side wind is brutal.
Los Gallos restaurant
Wedding night sunset
Los Gallos was my favorite place to eat.
Stayed 1 night in Jun 2025

10/10 Excellent

Dailyn

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellente condiciones y el personal muy atento
Stayed 4 nights in May 2025

10/10 Excellent

Lianet

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The best hotel in Cabo
Stayed 5 nights in May 2025

4/10 Poor

Shaya

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I hated the front desk service all the other employees were good but Everytime I had to talk to front desk it was a horrible chore
Stayed 5 nights in May 2025

10/10 Excellent

Adrian

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff at this hotel is absolutely amazing!! They alone are the reason I will for sure be back to this place. Everything else was awesome as well, the drinks, food, atmosphere, but the staff absolutely makes this place what it is!
Stayed 3 nights in May 2025

10/10 Excellent

John

Stayed 5 nights in May 2025

6/10 Okay

Tyler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty room, loud AC disrupting sleep.
Stayed 1 night in May 2025

6/10 Okay

yifan

Stayed 4 nights in May 2025

6/10 Okay

Anh

Stayed 5 nights in May 2025

10/10 Excellent

Raymond, Newmarket

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Robin

Stayed 4 nights in May 2025

10/10 Excellent

Kamien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

6/10 Okay

Christopher John, Ainsworth

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good beautiful property! Drinks and food were great! But some down falls on our room …supposed to have partial ocean view with no view of the ocean. Tablet in the room didn’t work the whole time. Mold in the shower area and while out on the balcony we could smell sewer gas!
Stayed 5 nights in May 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

2/10 Terrible

Edmond

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in May 2025

8/10 Good

Manabu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family’s first vacation to Mexico May 7-12. Wanted all-inclusive for convenience. The bad: kids could not use the Hot tub even with adult present, windy and cold in the late afternoon. Nothing outside of property. Constant upgrade pitches. Bit far from airport but the expressway was there was pretty fast. For some reason, on the way back, our driver took us through the coast, which was pretty nice, got to the airport with plenty of time. Used the Grey Line transport offered from Expedia. The junior suite needed another 12 inches of clearance for the pullout bed so you didn’t have to walk over it. The good: food and drinks were good (Toro, Cafe, & Market). You did not need to get off the property. Property is a bit windy, heated pool was adequate. Staff was all good with a warm (not fake) smile. Good for kids. Also there is a kid drop off service that our 6 yo son liked (Roxity). Room service food was excellent and fast. No issues with service from phone. One time the shower took 20 min to heat up, that was it. They also have a Fender Strat for loan with amp and headphone. Didn’t feel the need to go to downtown Cabo. We tipped about $300 during the trip. Still was a bargain. We will be back.
Stayed 5 nights in May 2025

2/10 Terrible

Kamren

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I could give zero stars. This resort was an absolute disaster from the moment we arrived. Staff was dismissive, unhelpful, and at times confrontational. Basic questions were met with eye rolls or silence. Hospitality? Nonexistent. The room had a rat. Not a metaphor. An actual rat. It ran under the mini fridge. We called the front desk—they said they’d “send someone.” No one ever came. Buffet was a health hazard. Cockroaches crawling near uncovered food trays. Cold entrees, sour dairy, and reused utensils. Frankly, it’s a miracle we didn’t end up in the hospital. Housekeeping came and went with no rhyme or reason. Items went missing from our bags and there was no accountability. When we raised it with management? Shrugs and excuses. Security seemed more like bouncers at a shady club than protectors of a “luxury resort.” We saw people wandering around who clearly weren’t guests and the whole vibe was unsettling—especially for families with kids. This is not a safe or comfortable place to vacation. Hard Rock Cabo should be investigated, not recommended. If you value your health, safety, or peace of mind, avoid this place like it’s radioactive.
Stayed 4 nights in Mar 2025

8/10 Good

Jonathan

Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and restaurants
Stayed 4 nights in May 2025

10/10 Excellent

annu

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed by the hard rock. The staff and amenities were wonderful. It was very family friendly with an arcade, kids club, multiple pools, a heated pool, and another game room with multiple pool tables. There was also a bowling alley available for addition purchase. The food and drinks were amazing! Some of the best I’ve had in Mexico. Espresso martini’s at the sunset bar and the julip bramble at Toro were a couple of my favourites. The property felt very safe and secure. It is about an hour from the airport that was the only real pit along with some check in bumps. Other then that I Will definitely be going back.
Stayed 6 nights in May 2025

10/10 Excellent

Jason

Stayed 3 nights in Apr 2025