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Villa del Palmar Beach Resort Cabo San Lucas

3.5 star property

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6 restaurants; breakfast, lunch, and dinner served
6 restaurants; breakfast, lunch, and dinner served
6 restaurants; breakfast, lunch, and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$344
includes taxes & fees
1 June - 2 June

Explore the area

View map
Camino Viejo a San José Km. 0.5, Cabo San Lucas, BCS, 23450
  • Place, Cabo San Lucas Bay
    ‪3 min walk‬
  • Place, Medano Beach
    ‪16 min walk‬
  • Place, Marina Del Rey
    ‪6 min drive‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪36 min drive‬

Room options

View all photos for Junior Suite Ocean View

Junior Suite Ocean View | View from room

Junior Suite Ocean View

9.2 out of 10
Wonderful
(34 reviews)
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite

View from room

Junior Suite

8.0 out of 10
Very good
(52 reviews)
  • City view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for One Bedroom Suite

Down duvets, minibar, in-room safe, blackout curtains

One Bedroom Suite

8.6 out of 10
Excellent
(8 reviews)
  • Mountain view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Amazing and Limited Offer - Junior Suite

Down duvets, minibar, in-room safe, blackout curtains

Amazing and Limited Offer - Junior Suite

  • Garden view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Amazing and Limited Offer - One Bedroom

Down duvets, minibar, in-room safe, blackout curtains

Amazing and Limited Offer - One Bedroom

  • Garden view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Two Bedroom Suite

Down duvets, minibar, in-room safe, blackout curtains

Two Bedroom Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 105 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About the area

Cabo San Lucas

A family-friendly stay in the heart of Cabo San Lucas awaits you at Villa del Palmar Beach Resort Cabo San Lucas. Within a 30-minute stroll, you'll find Puerto Paraiso Mall and Plaza San Lucas. Highlights at this beachfront resort include 6 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, aromatherapy and hydrotherapy along with access to the sauna and hot tub. The restaurant, Bella California, serves Italian cuisine and is open for breakfast, lunch and dinner. Sports Bar is the resort's own sports bar, serving drinks along with lunch and dinner. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 hot tubs and 2 outdoor tennis courts. Plus you'll find free Wi-Fi in public areas, a 24-hour gym and a sauna. Buffet breakfast is available daily between 7 AM and 11:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 3.5-property class El Medano Ejidal resort include Plaza Bonita Mall and Marina Del Rey.
View more Resorts in Cabo San LucasOpens in a new window

What's nearby

  • Cabo San Lucas Bay - 3 min walk - 0.3 km
  • Medano Beach - 16 min walk - 1.4 km
  • Puerto Paraiso Mall - 5 min drive - 3.9 km
  • Luxury Avenue - 5 min drive - 1.6 km
  • Marina Del Rey - 6 min drive - 5.8 km

Getting around

  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.) - 46 min drive

Restaurants

  • ‪Riu Sport Bar - ‬15 min walk
  • ‪La Iguana - ‬12 min walk
  • ‪Baja California Restaurante - ‬13 min walk
  • ‪La misión - ‬13 min walk
  • ‪Villa Del Palmar Beach Resort & Spa Los Cabos - ‬1 min walk

About this property

Villa del Palmar Beach Resort Cabo San Lucas

Some rates at Villa del Palmar Beach Resort Cabo San Lucas are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Villa del Palmar Beach Resort Cabo San Lucas, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. This beach resort also offers a children's pool, outdoor tennis courts and a 24-hour fitness centre. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Cabo San Lucas resort.

  • 46 guestrooms or units
  • 8 levels
  • 3 buildings
  • 6 dining venues
  • 3 bars or lounges
  • 4520 sq ft of conference space
  • 420 sq. m of conference space
  • Built in 1992
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
Villa del Palmar Beach Resort Cabo San Lucas offers 46 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature down duvets. 32-inch LCD televisions come with premium satellite channels. Full-sized fridge/freezers, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desk chairs and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 19 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 8:00 AM to 11:00 PM on request
  • Limo/town car service
  • Free secured, uncovered valet parking on site
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7 AM to 11:30 AM for a fee: MXN 659 to 700 for adults and MXN 339 to 350 for children
  • 3 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bella California
  • Palmita Deli
  • Sports Bar
  • The Taco Bar
  • Tortugas Terraza

Things to do

  • 2 hot tubs
  • 2 outdoor tennis courts
  • 24-hour gym
  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Children's club
  • Children's pool
  • Full-service spa
  • Paddleboard
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre (4,520 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 19 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (150 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessibility

More

  • 3 buildings
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11 AM

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Villa del Palmar Beach Resort Cabo San Lucas

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 500.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 82.12 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is MXN 82.12 for the first bedroom per night, and increases by MXN 82.12 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 659 to 700 for adults and MXN 339 to 350 for children
  • Airport shuttle fee: MXN 550 per person (one-way)
  • Airport shuttle fee per child: MXN 550 (one-way)
  • A late check-out fee will be charged
  • Rollaway bed fee: MXN 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes window guards in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Villa Palmar Beach Cabo San Lucas

Villa Palmar Beach Resort Cabo San Lucas

Villa Palmar Resort

Cabo San Lucas Villa Del Palmar

Villa Del Palmar Beach Resort & Spa Cabo San Lucas

Villa Del Palmar Beach Resort & Spa Los Cabos Cabo San Lucas

Villa del Palmar Beach Resort Spa Cabo San Lucas

Villa Del Palmar Los Cabos

Villa Del Palmar Beach Resort And Spa Los Cabos

Villa Palmar Beach Resort

Villa Palmar Beach

Palmar Cabo Lucas Cabo Lucas

Villa del Palmar Beach Resort Spa Cabo San Lucas

Villa del Palmar Beach Resort Cabo San Lucas Resort

Villa del Palmar Beach Resort Cabo San Lucas Cabo San Lucas

Frequently asked questions

What is the cancellation policy at Villa del Palmar Beach Resort Cabo San Lucas?

Villa del Palmar Beach Resort Cabo San Lucas offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Villa del Palmar Beach Resort Cabo San Lucas?

As of 25 May 2026, prices found for a 1-night stay for 2 adults at Villa del Palmar Beach Resort Cabo San Lucas on 1 June 2026 start from AU$344, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Villa del Palmar Beach Resort Cabo San Lucas?

Yep, Villa del Palmar Beach Resort Cabo San Lucas has free valet parking. Onsite parking is limited.

Are there any beaches close to Villa del Palmar Beach Resort Cabo San Lucas?

Yep, Villa del Palmar Beach Resort Cabo San Lucas is a short 11-minute walk from Medano Beach. Fun beach activities include yoga, volleyball and snorkelling. You can also find boat tours.

Is there a spa on site at Villa del Palmar Beach Resort Cabo San Lucas?

Yep, there is an onsite spa at Villa del Palmar Beach Resort Cabo San Lucas. It has 2 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Villa del Palmar Beach Resort Cabo San Lucas have a pool?

Villa del Palmar Beach Resort Cabo San Lucas has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Villa del Palmar Beach Resort Cabo San Lucas have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Villa del Palmar Beach Resort Cabo San Lucas?

Villa del Palmar Beach Resort Cabo San Lucas features 3 outdoor pools, 2 hot tubs and 6 restaurants.

What makes Villa del Palmar Beach Resort Cabo San Lucas a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Villa del Palmar Beach Resort Cabo San Lucas.

Is Villa del Palmar Beach Resort Cabo San Lucas family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Villa del Palmar Beach Resort Cabo San Lucas is a hit with families.

Does Villa del Palmar Beach Resort Cabo San Lucas serve breakfast?

You bet, buffet breakfast is on offer daily from 7 AM to 11:30 AM.

Is there a free airport shuttle available at Villa del Palmar Beach Resort Cabo San Lucas?

No, but there's an airport shuttle that runs from 8:00 AM - 11:00 PM on request for a fee.

Is there a bar or restaurant at Villa del Palmar Beach Resort Cabo San Lucas?

Yep, they've got a poolside bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Villa del Palmar Beach Resort Cabo San Lucas?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Villa del Palmar Beach Resort Cabo San Lucas?

No, pets and service animals are not allowed.

Villa del Palmar Beach Resort Cabo San Lucas Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 502 out of 1000 reviews
Rating 8 - Good. 235 out of 1000 reviews
Rating 6 - Okay. 141 out of 1000 reviews
Rating 4 - Poor. 61 out of 1000 reviews
Rating 2 - Terrible. 61 out of 1000 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Shilpi, san jose

Stayed 5 nights in Feb 2026

10/10 Excellent

Francesca, Applegate

Stayed 4 nights in Feb 2026

6/10 Okay

Fabiola

Stayed 3 nights in Feb 2026

10/10 Excellent

Jorge

Stayed 1 night in Feb 2026

8/10 Good

Cheryl Lynn, Surrey

Travelled with family and small children
Liked: Cleanliness
CLeaning was grea and friendly staff all around the resort
Stayed 7 nights in Feb 2026

8/10 Good

Helen P, Corvallis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay, lots of amenities, clean. Options for Super Bowl LX. Found the staff to be friendly and helpful…….until there was an issue. Drilling, hammers, sawing started around 11:30pm. Woke us up. This kept up until until 3:30am. When we complained about this extremely loud noise there was no offer to accommodate us. Management said it could not be helped. Who does construction right next door to our room in the middle of the night??
Stayed 3 nights in Feb 2026

4/10 Poor

Kulvinderjeet

Stayed 6 nights in Feb 2026

10/10 Excellent

Aide

Liked: Cleanliness, amenities, property conditions & facilities
Muy limpio y agradable lugar
Stayed 2 nights in Feb 2026

10/10 Excellent

terry

staff was exceptional, great remodel. new pool is awesome!!
Stayed 5 nights in Jan 2026

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Beach Good, Food Good, Facility Good - but nothing exceptional.
Stayed 3 nights in Dec 2025

10/10 Excellent

Juli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2025

8/10 Good

GABRIELA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
everything was great, very nice people working there. Rooms clean every day and very good food and drinks. I only have one complain, I had to pay extra for my 16 yo daughter in the hotel, and in the reservation she was already included
Stayed 3 nights in Dec 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool, best beach access than most place in Hawaii, great food variety, children and resort-driven activities make this place unique, attentive/responsive staff, and special crowd.
Stayed 6 nights in Dec 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms clean. Staff was wonderful! Enjoyed the spa and services. Lots of options to eat and able to walk into town.
Stayed 4 nights in Dec 2025

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, property conditions & facilities
Loved the room. We had a free upgrade for some reason. The view was spectacular. The staff was lovely and friendly. Top notch. Clean room, nice pools and beach. Beautiful landscaping. Super expensive drinks and food—we did not do an all inclusive package. Price takes your breath away even with strong dollar. Food not worth the cost; very mediocre. But we had a nice time.
Stayed 7 nights in Dec 2025

10/10 Excellent

Leonel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Resort and staff is very attentive!
Stayed 6 nights in Dec 2025

8/10 Good

Baynes

Travelled with family and small children
Liked: Amenities
Clean rooms, excellent staff, good location and always felt safe. Food was very good (but expensive) at the grill and average at Bella California (French fries were always cold). All that said, this was my first time to Cabo and I would go back here.
Stayed 5 nights in Dec 2025

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Resort is beautiful & staff is excellent. Food is good - we liked Carbon best. Beach & adult pool were great. Downside: really hard selling of vacation club plus annoying vendors on beach constantly.
Stayed 5 nights in Dec 2025

6/10 Okay

Todd

Stayed 3 nights in Dec 2025

8/10 Good

Vivek

Travelled with family
Liked: Cleanliness, staff & service, amenities
Really appreciated the attentiveness of the staff, especially Vin and Gregorio in the restaurants. Our children have severe food allergies and we felt very safe with them as our servers.
Stayed 3 nights in Dec 2025

4/10 Poor

Andrew

Travelled with partner
Bar staff not attentive. Slow to get drinks at pool, down by beach sand chairs, and by the Bella restaurant. Food was not fresh or hot when buffet style. Only fresh made to order tacos and sports bar was alright. Otherwise, we were full, but never satisfied. The handout provided in check-in was inaccurate and didn't show where the restaurants were.
Stayed 2 nights in Dec 2025

8/10 Good

Danny

Travelled with family
Liked: Property conditions & facilities
Prices are extremely high! 15% added to your bill as a service fee, but no one never explained it. I was never told they had construction going on. Lots of noise when your trying to relax by the pool.
Stayed 8 nights in Dec 2025

10/10 Excellent

Kelly, 150 Mile House

Stayed 10 nights in Dec 2025

6/10 Okay

Brenda Lee

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Get proper beds not 2 beds put together with foam on them that does not cover the entire bed and sheets that need to be put on sideways to cover and small ones up the middle to get all tangled up on. You could even sew them so they fit properly. Also fix your steamers, no one meal was ever hot, always luke warm if that. Get actual concierges to help instead of ones that say they are as they only will help until you tell them you are not going to their sales pitch. First thing before you even get to look at the place and they are trying to sign you up...how about promoting your place and showing people around and explaining the amenities. I realize your construction was for another eating place, or at least thats what it looks like, but our 2 weeks was spent listening to jack hammers, it was not relaxing at all. Have to give you that the place was clean, and you did have some very nice staff. Luz at towel area was a delight as well as 1 young man at poolside but I can not remember his name, he was also great, go out and watch him, he never stops with the guests, he goes, goes goes.
Stayed 15 nights in Dec 2025

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, friendly staff, great food and entertainment! I absolutely loved my stay here!
Stayed 4 nights in Dec 2025