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Los Cabos Golf Resort, Trademark Collection by Wyndham

3.5 star property
Colonial resort with 2 restaurants and 2 outdoor pools

Photo gallery for Los Cabos Golf Resort, Trademark Collection by Wyndham

View from room
2 outdoor pools, open 8:00 AM to 7:00 PM, pool umbrellas, pool loungers
Aerial view
Minibar, in-room safe, individually furnished, desk
Superior Villa, 2 Bedrooms, Non Smoking | Bathroom

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Hot tub
  • Housekeeping
The current price is AU$198
includes taxes & fees
28 May - 29 May

Explore the area

Map
Via de Carlos Lote #601, KM 3.7 Carret. Transp., Cabo San Lucas, BCS, 23410
  • Cabo San Lucas Country Club
    ‪1 min walk‬
  • Marina Del Rey
    ‪6 min drive‬
  • Medano Beach
    ‪37 min drive‬
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪36 min drive‬

Room options

View all photos for Superior Villa, 3 Bedrooms, Non Smoking

Minibar, in-room safe, individually furnished, desk

Superior Villa, 3 Bedrooms, Non Smoking

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Private pool
Private outdoor hot tub
  • 462 sq m
  • Golf view
  • Sleeps 10
  • 2 King Beds, 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, Terrace (Master)

Suite, 2 Bedrooms, Non Smoking, Terrace (Master)

Suite, 2 Bedrooms, Non Smoking, Terrace (Master)

Highlights

Terrace
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
  • 84 sq m
  • Golf view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Classic Villa, 3 Bedrooms, Non Smoking

Minibar, in-room safe, individually furnished, desk

Classic Villa, 3 Bedrooms, Non Smoking

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Private outdoor hot tub
Air conditioning
  • 324 sq m
  • Golf view
  • Sleeps 10
  • 2 King Beds, 2 Double Beds and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Terrace

Minibar, in-room safe, individually furnished, desk

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Terrace

Highlights

Terrace
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
  • 47 sq m
  • Golf view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, 2 Double Beds, Non Smoking, Terrace

Minibar, in-room safe, individually furnished, desk

Deluxe Studio, 2 Double Beds, Non Smoking, Terrace

Highlights

Terrace
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Fridge
  • 35 sq m
  • Golf view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Studio, 1 King Bed, Non Smoking, Terrace

Minibar, in-room safe, individually furnished, desk

Deluxe Studio, 1 King Bed, Non Smoking, Terrace

Highlights

Terrace
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Fridge
  • 35 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking (Garden and Mountain View)

Minibar, in-room safe, individually furnished, desk

Junior Suite, 1 King Bed with Sofa bed, Non Smoking (Garden and Mountain View)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Private plunge pool
Air conditioning
Connecting rooms available
  • 47 sq m
  • Golf view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking, Terrace

Minibar, in-room safe, individually furnished, desk

Suite, Multiple Beds, Non Smoking, Terrace

Highlights

Terrace
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
  • 84 sq m
  • Golf view
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Suite, Multiple Beds, Non Smoking, Terrace

Minibar, in-room safe, individually furnished, desk

Suite, Multiple Beds, Non Smoking, Terrace

Highlights

Terrace
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
  • 54 sq m
  • Golf view
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Superior Villa, 2 Bedrooms, Non Smoking

Superior Villa, 2 Bedrooms, Non Smoking

Superior Villa, 2 Bedrooms, Non Smoking

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
  • 288 sq m
  • Golf view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

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About the area

Cabo San Lucas

A family-friendly stay in Cabo San Lucas awaits you at Los Cabos Golf Resort, Trademark Collection by Wyndham. You'll be 0.1 km (0.1 mi) from Cabo San Lucas Country Club and 2.8 km (1.7 mi) from Medano Beach. Highlights at this Colonial resort include 2 restaurants, 2 outdoor swimming pools and a golf course. .A pampering day can include deep-tissue massages and hot stone massages. The restaurant, Double Eagle, is open for breakfast, lunch and dinner. Chulchill lounge bar is the resort's own tapas bar, serving drinks along with light fare. Enjoy the gym, Hot tub, waterslide and pool loungers. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning full breakfast is served between 7:00 AM and 11:30 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 3.5-property class Cabo San Lucas resort include Marina Del Rey and The Arch.
View more Resorts in Cabo San LucasOpens in a new window

What's nearby

  • Cabo San Lucas Country Club - 1 min walk - 0.0 km
  • Marina Del Rey - 6 min drive - 3.8 km
  • The Arch - 8 min drive - 5.5 km
  • Land's End - 8 min drive - 5.5 km
  • Medano Beach - 37 min drive - 4.8 km

Getting around

  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.) - 36 min drive

Restaurants

  • ‪Riu Sport Bar - ‬6 min drive
  • ‪Baja California Restaurante - ‬7 min drive
  • ‪Torote Steak House - ‬8 min drive
  • ‪La misión - ‬7 min drive
  • ‪Tequila Pool Bar - ‬8 min drive

About this property

Los Cabos Golf Resort, Trademark Collection by Wyndham

Colonial resort with 2 restaurants and 2 outdoor pools
Los Cabos Golf Resort, Trademark Collection by Wyndham offers its guests a golf course, 2 outdoor swimming pools, a waterslide, and a health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A hot tub, spa services, and a terrace are also featured at the family-friendly Los Cabos Golf Resort, Trademark Collection by Wyndham. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Cabo San Lucas resort.

  • 74 guestrooms or units
  • 2 levels
  • 5 buildings
  • 2 dining venues
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • ATM
  • On-site shopping
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Los Cabos Golf Resort, Trademark Collection by Wyndham offers 74 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to furnished balconies or patios. This individually furnished accommodation has separate sitting areas. Satellite televisions are provided. Accommodation at this 3.5-star resort has kitchenettes with fridges, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: MXN 10 to 25 for adults and MXN 8 to 12 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Chulchill lounge bar
  • Double Eagle
  • La tratoria

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Health club
  • Hot tub
  • Mini golf
  • Pro golf lessons
  • Pro golf shop
  • Shopping
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Mini golf
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Cobblestone flooring in public areas
  • Pool access ramp on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Griddle
  • Kitchenette
  • Limited room service
  • Microwave
  • Minibar
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Los Cabos Golf Resort, Trademark Collection by Wyndham

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: MXN 79.80 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 10 to 25 for adults and MXN 8 to 12 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Cabos Golf
Cabos Golf Resort
Golf Los Cabos
Golf Resort Los Cabos
Los Cabos Golf
Los Golf Resort
Los Cabos Golf Hotel Cabo San Lucas
Los Cabos Golf Resort Cabo San Lucas
Los Cabos Golf Cabo San Lucas
Los Cabos Golf Resort VRI resort
Los Cabos Golf VRI Cabo San Lucas
Los Cabos Golf VRI
Los Cabos Golf Resort
Los Cabos Golf Resort a VRI Resort
Los Cabos Golf Resort Cabo San Lucas
Los Cabos Golf Cabo San Lucas
Resort Los Cabos Golf Resort Cabo San Lucas
Cabo San Lucas Los Cabos Golf Resort Resort
Resort Los Cabos Golf Resort
Los Cabos Golf Resort a VRI resort
Los Cabos Golf
Los Cabos Golf Cabo San Lucas
Los Cabos Golf Resort
Los Cabos Golf Resort Trademark Collection by Wyndham
Los Cabos Golf Resort, Trademark Collection by Wyndham Resort

Frequently asked questions

What is the cancellation policy at Los Cabos Golf Resort, Trademark Collection by Wyndham?

Los Cabos Golf Resort, Trademark Collection by Wyndham offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Los Cabos Golf Resort, Trademark Collection by Wyndham?

As of 27 Apr 2025, prices found for a 1-night stay for 2 adults at Los Cabos Golf Resort, Trademark Collection by Wyndham on 28 May 2025 start from AU$191.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Los Cabos Golf Resort, Trademark Collection by Wyndham?

Yep, Los Cabos Golf Resort, Trademark Collection by Wyndham has a free self car park.

Are there any beaches close to Los Cabos Golf Resort, Trademark Collection by Wyndham?

The closest beach to Los Cabos Golf Resort, Trademark Collection by Wyndham is Medano Beach (2.1 km).

Is there a spa on site at Los Cabos Golf Resort, Trademark Collection by Wyndham?

There's no onsite spa, but this property does offer services like sports massages.

Does Los Cabos Golf Resort, Trademark Collection by Wyndham have a pool?

Los Cabos Golf Resort, Trademark Collection by Wyndham has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 7:00 PM.

Does Los Cabos Golf Resort, Trademark Collection by Wyndham have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Los Cabos Golf Resort, Trademark Collection by Wyndham?

Los Cabos Golf Resort, Trademark Collection by Wyndham features 2 outdoor pools, a health club and 1 hot tub.

What makes Los Cabos Golf Resort, Trademark Collection by Wyndham a romantic place to stay?

1 hot tub and poolside dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Los Cabos Golf Resort, Trademark Collection by Wyndham.

Is Los Cabos Golf Resort, Trademark Collection by Wyndham family-friendly?

You bet! With amenities such as babysitting services, 2 outdoor pools and on-site mini golf, it's no surprise that Los Cabos Golf Resort, Trademark Collection by Wyndham is a hit with families.

Does Los Cabos Golf Resort, Trademark Collection by Wyndham serve breakfast?

Sure does, full breakfast is offered daily from 7:00 AM to 11:30 AM.

Is there a free airport shuttle available at Los Cabos Golf Resort, Trademark Collection by Wyndham?

No, Los Cabos Golf Resort, Trademark Collection by Wyndham does not offer an airport shuttle service.

Is there a bar or restaurant at Los Cabos Golf Resort, Trademark Collection by Wyndham?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Los Cabos Golf Resort, Trademark Collection by Wyndham?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Los Cabos Golf Resort, Trademark Collection by Wyndham?

No, pets and service animals are not allowed.

Is there a golf course on site at Los Cabos Golf Resort, Trademark Collection by Wyndham?

Yep, Los Cabos Golf Resort, Trademark Collection by Wyndham has an 18-hole golf course. A golf driving range, golf lessons, mini golf and golf carts are also available.

Los Cabos Golf Resort, Trademark Collection by Wyndham Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 149 out of 294 reviews
Rating 8 - Good. 80 out of 294 reviews
Rating 6 - Okay. 30 out of 294 reviews
Rating 4 - Poor. 19 out of 294 reviews
Rating 2 - Terrible. 16 out of 294 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Stayed 3 nights in Jan 2025

8/10 Good

Fredy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Lorena

Liked: Cleanliness, staff & service

Skip this place hotel

The hotel was under construction near our room. The phone, TV and microwave did not work and the bed was very uncomfortable. The pool pieces of the ground were peeling off and over all way too much noise to enjoy the stay.
Stayed 8 nights in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2024

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, amenities
Good
Stayed 5 nights in Sep 2024

8/10 Good

SHANNON

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Pleasantly surprised by this place. Pepe and Jose Luis in the restaurant for dinner we're so nice. Breakfast service not that friendly and when I arrived I had three employees watch me carry two suitcases up the main stairs before offering help so that was annoying. Really nice rooms - spacious and beautiful dishware/glassware. Not soundproofed at all though.
Stayed 1 night in Nov 2024

6/10 Okay

Jill

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities

Could be a cute hotel, but needs a lot of work!

The hotel was under renovations/construction during our stay, so part of the pool was not available. The breakfast that was I paid for was only continental breakfast (toast, fruit, OJ/coffee), which was not specified in the booking. The towels were in bad condition, holes, very old, and unavailable at times. The window in the bathroom could not open for ventilation and the shower water would change temperatures and pressures on its own. The room and kitchen was outdated and the pullout bed/couch mattress was extremly thin, old, and uncomfortable that my child could feel the springs and metal frame through the mattress. The cleaning lady did a really good job cleaning the room! I would also recommend the hotel building a canopy or car port for the room/guest parking to provide cover/shade for guests...vehicle would get to over 100 degrees in the heat!
Stayed 7 nights in Oct 2024

6/10 Okay

Imran

Disliked: Cleanliness, staff & service, property conditions & facilities
It was just okay. Not as advertised
Stayed 1 night in Sep 2024

10/10 Excellent

Cynthia C

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice golf resort
Stayed 7 nights in Aug 2024

8/10 Good

Luis

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent option for a family vacation. Great location. Loved the help from personnel at the front desk, the housekeeper, and the pool staff
Stayed 7 nights in Jul 2024

10/10 Excellent

FRIDAY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff members were impeccable in their service. From the front desk personnel, to kitchen and room service, to room cleaners, they were all very professional and respectful. My family had a nice time at the hotel and we plan to book it again when we travel to Los Cabo.
Stayed 6 nights in Jul 2024

6/10 Okay

Shirlene

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

6/10 Okay

paulina, Cabo San Lucas

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The property is good according to the rate. The pools are deep which I love it!! The food and service aren’t very good but you have the opportunity to order Uber eats and pick it up at the front. Downside is that there it is very hard and almost impossible to get pool towels as they never had enough. Other than that I had a great time. I had a great time
Stayed 3 nights in Jul 2024

10/10 Excellent

Ricardo

Stayed 3 nights in Jul 2024

2/10 Terrible

YDY

Stayed 5 nights in Jun 2024

8/10 Good

William

Stayed 1 night in Jul 2024

10/10 Excellent

Walter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay quiet and great customer service me and my fiancé our planning to stay next year when we go back to campus
Stayed 9 nights in Jun 2024

6/10 Okay

Michae

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Make sure to pack bug spray for your trip! The hotel has tons of mosquitoes and flys. Our room had 15 mosquitoes and dead ones all over the walls. Staff are super friendly and helpful (shoutout to Geo the conceirge).
Stayed 2 nights in Jun 2024

10/10 Excellent

Yadira Oregon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

2/10 Terrible

Osama

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing Stay at the Arid Resort

I made a significant mistake in booking this resort, so I encourage others to carefully read the negative reviews before considering the positive ones. It's clear the management team does not know how to run a business effectively or understand the power of word-of-mouth marketing. Upon check-in, the staff informed us that breakfast was not included, despite the reservation clearly indicating two breakfasts were part of the booking. The next morning, they begrudgingly provided a "continental breakfast," but it was far from the standard one would expect. The breakfast consisted of a single piece of toast with a small portion of marmalade and butter, a plate of tasteless, cut fruit, a watery glass of orange juice, and coffee. This was all served in an area infested with flies, providing an unappetizing dining experience. The rude and condescending behavior of the reception manager, Edwardo, only compounded the poor customer service. It's clear the photographs on the website were digitally enhanced, as the actual resort was dusty and most rooms were situated on arid, barren land, far from the lush greenery depicted online. Feeling dissatisfied with the subpar "continental breakfast," we opted to dine at nearby fine dining establishments for our morning meals, which cost more but allowed us to maintain our dignity. The car parking area was simply sand, which left our vehicle covered in dust.
Stayed 9 nights in May 2024

10/10 Excellent

James

Stayed 1 night in May 2024

10/10 Excellent

Lisel

Stayed 3 nights in May 2024

6/10 Okay

Eva Lizeth

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in May 2024

10/10 Excellent

tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
adult pool
Stayed 2 nights in May 2024

10/10 Excellent

francis, murray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024