Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive

4.5 star property
Luxury property on the beach, with 6 outdoor pools

Photo gallery for Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive

Relax by the serene infinity pool overlooking the ocean, surrounded by palm trees and comfortable lounge chairs.
Relax by the resort's central pool surrounded by lounge areas and umbrellas, with the ocean visible in the background.
Relax with a drink at the hotel's well-stocked bar, featuring comfortable seating and a warm atmosphere.
Enjoy al fresco dining in a beautifully appointed outdoor space with round tables and sturdy columns.
Stroll through the tranquil courtyard, surrounded by lush greenery and a soothing fountain.

Popular amenities

  • Bar
The current price is AU$476
includes taxes & fees
18 Aug - 19 Aug

Explore the area

Map
Predio Paraiso Escondido S/N, Cabo San Lucas, BCS, 23450
  • The Arch
  • Marina Del Rey
    ‪4 min drive‬
  • Quivira Golf Club
    ‪5 min drive‬
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪44 min drive‬

Room options

Junior Suite, Ocean View

8.6 out of 10
Excellent
(111 reviews)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Flat-screen TV
  • 50 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed

Executive Suite, Ocean View

8.8 out of 10
Excellent
(34 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 101 sq m
  • Partial ocean view
  • Sleeps 6
  • 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

Super Executive Suite Ocean View with Jacuzzi

8.6 out of 10
Excellent
(22 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Private outdoor hot tub
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
  • 101 sq m
  • Partial ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite Junior with Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Suite with Ocean View

  • Ocean view
  • Sleeps 6
  • 1 Double Sofa Bed and 2 Double Beds

Suite Superior

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About the area

Cabo San Lucas

A luxury stay in Cabo San Lucas awaits you at Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive. You'll be 2.2 km (1.4 mi) from Quivira Golf Club and 5.3 km (3.3 mi) from Medano Beach. Highlights at this all-inclusive property include 5 restaurants, 6 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The restaurant, La Nao, serves international cuisine and is open for breakfast, brunch, lunch and dinner. With 2 poolside bars and a bar/lounge to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and gym. A meeting room and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a hot tub and a sauna. There's also the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4.5-property class Paraiso Escondido property include Cabo San Lucas Country Club and Marina Del Rey.

What's nearby

  • Marina Del Rey - 4 min drive - 3.1 km
  • Quivira Golf Club - 5 min drive - 2.7 km
  • Cabo San Lucas Bay - 5 min drive - 3.5 km
  • Medano Beach - 6 min drive - 3.5 km
  • Diamante Golf Courses - 13 min drive - 8.5 km

Getting around

  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.) - 53 min drive

Restaurants

  • ‪Market Grill - ‬4 min walk
  • ‪La Nao - ‬7 min walk
  • ‪Tazuna - ‬7 min walk
  • ‪El Italiano - ‬3 min walk
  • ‪Sky Pool - ‬5 min walk

About this property

Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive

Luxury property on the beach, with 6 outdoor pools
Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. At Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a children's club, a children's pool and outdoor tennis courts.

This 4.5-star Cabo San Lucas property is smoke free.

  • 756 guestrooms or units
  • 5 dining venues
  • 2 bars by the pool
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Swim-up bar
Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive offers 756 accommodations with a safe and coffee/tea makers. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay-per-view films. Accommodation at this 4.5-star property has kitchenettes with kitchenware and utensils. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 22 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 5 restaurants
  • A bar/lounge
  • A swim-up bar

Restaurants on site

  • La Frida
  • La Nao
  • The Bistro

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • 6 outdoor pools
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Personal motorised watercraft
  • Sauna
  • Shopping
  • Steam room
  • Volleyball
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting
  • In-room kitchenette
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 22 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Dryer
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: MXN 37.99 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 4400 per vehicle (return, maximum occupancy 6)
  • Airport shuttle fee per child: MXN 500 (one-way), (up to 17 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Pueblo Bonito
Pueblo Bonito Sunset
Pueblo Bonito Sunset Beach All Inclusive Cabo San Lucas
Pueblo Sunset Beach
Pueblo Bonito Sunset Beach Hotel Cabo San Lucas
Pueblo Bonito Sunset Beach Resort All Inclusive Cabo San Lucas
Pueblo Bonito Sunset Beach Cabo San Lucas
Pueblo Bonito Sunset Beach Resort All Inclusive
Pueblo Bonito Sunset Beach
Pueblo Bonito Sunset Beach Resort Spa All Inclusive
Pueblo Bonito Sunset Beach All Inclusive
Pueblo Bonito Sunset Inclusiv
Pueblo Bonito
Pueblo Bonito Sunset Beach Golf Spa Resort All Inclusive

Frequently asked questions

What is the cancellation policy at Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive?

Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive?

As of 26 July 2025, prices found for a 1-night stay for 2 adults at Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive on 18 Aug 2025 start from AU$472.89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive?

The closest beach to Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive is Lover's Beach (3.5 km).

Is there a spa on site at Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive?

Yep, there is an onsite spa at Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive have a pool?

Yep, and guests love it! Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive has 6 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive?

Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive features a private beach, 2 poolside bars and 6 outdoor pools. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive.

Is Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive is a hit with families.

Is there a free airport shuttle available at Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive?

No, only service animals are allowed.

Is there a golf course on site at Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive?

There is a golf course next to Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive.

Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1285 out of 2092 reviews
Rating 8 - Good. 410 out of 2092 reviews
Rating 6 - Okay. 194 out of 2092 reviews
Rating 4 - Poor. 101 out of 2092 reviews
Rating 2 - Terrible. 102 out of 2092 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Jennifer

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
This was our second visit here. I was expecting to have a similar experience but I have to say I was disappointed this time. First, we were there for 5 days and never had hot water! Cold if not like warm showers were awful. Apparently, multiple buildings did not have hot water and this has been going on for some time…. The first night we came back from dinner and water was pouring in from the ceiling at nearly 10 pm from the air conditioner. You could tell by the horrible looks of the ceiling that this was not the first time. They did fix it but did not clean up or offer any apologies. I was more disappointed by the food this time. Tazuna was good but not outstanding like last time. The Zao Shen service was awful this time. The server could seemed inconvenienced by our presence. The La Frida service was all about the upsale. Food was good but I explicitly expressed my despise of onions (tough one in Mex) and everything but one dish still came out with onions. Quivera was great for breakfast but it took FOREVER to get our food. I felt like it was a ploy to get us to succumb to the sales pitch. Kids still enjoyed the trip and did not have any complaints with the ice cream at the Market. Age 10 and 12.
Stayed 4 nights in Apr 2025

8/10 Good

Dustin Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful resort with spectacular views everywhere you go. Pools are great and food is ok. Golf carting everywhere was the main downfall of this resort. Just inconvenient having to wait anytime you go anywhere.
Stayed 3 nights in Apr 2025

8/10 Good

Mario

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. It’s big and need rides most places. Can take a while to get a ride. Other than that it was a great stay and will definitely be back.
Stayed 4 nights in Apr 2025

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love how spread out it is, how many pools there are and The Market is great! The check out process really was bad and unfortunately put a bit of a damper on the week.
Stayed 5 nights in Apr 2025

2/10 Terrible

Stephen William

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Death in famiy. Didnt go. But i felt expedia totaly failed me along with the property.
Stayed 4 nights in Apr 2025

10/10 Excellent

ANGIE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Staff was amazing. The only problem we had is they gave us a king bed on the first night. And we had reserved 2 double beds. It was inconvenient to have to change rooms the next day. But other than that, it was a great vacation.
Stayed 7 nights in Apr 2025

6/10 Okay

Mehul

Travelled with family
Liked: Staff & service
Rooms are out dates for the price. Service was good.
Stayed 6 nights in Apr 2025

10/10 Excellent

Stacy

Liked: Cleanliness
Stayed 4 nights in Apr 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Khoshal

Liked: Cleanliness, staff & service, property conditions & facilities
Every room is Ocean View. Amazing views and very well maintained property. Golf Cart rides are the best and a definitely the best experience for kids.
Stayed 5 nights in Apr 2025

2/10 Terrible

Natalie

Disliked: Cleanliness, staff & service, property conditions & facilities
Beds were way too hard ! You are not allowed to take your children to resturauts
Stayed 4 nights in Apr 2025

2/10 Terrible

Sam

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Major Issues with Pueblo Bonito Sunset Beach Resort: Extremely isolated – far from downtown Cabo, no nearby attractions or restaurants. Feels like a gated trap – intentionally designed to keep guests confined. No walkable access – everything requires transportation. Shuttle service is a joke – must be booked at 7 am, very limited availability. No rideshares allowed – only overpriced hotel taxis available. In-resort transportation is frustrating – golf carts are always backed up; walking is unsafe due to steep hills and narrow paths. Not family-friendly despite claims – children banned from most restaurants. Very limited dining – only 3 upscale restaurants, long waits, and buffet open just for breakfast/dinner. All-inclusive is misleading – many food items still require payment. No evening entertainment – nothing to do after dark. Beach is unswimmable – dangerous currents; name is misleading. No sunset views – sun sets behind the hotel, not on the beach. To swim, you must leave the resort – expect to spend hundreds on taxi fares. Customer service is cold and unhelpful – front desk dismissive and inflexible. Scammy shuttle charges – prepaid $120 for airport transfer, then told no shuttle available and charged another $90 (including $30 for an infant!). Final Verdict: Overpriced, deceptive, and deeply frustrating. One of the worst travel experiences I've had. Avoid this resort.

6/10 Okay

Peter, Medina

Stayed 3 nights in Apr 2025

4/10 Poor

Julie, huntington Beach

No review would not stay here agai
Stayed 3 nights in Apr 2025

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Daisy

Stayed 3 nights in Apr 2025

10/10 Excellent

Elizabeth, North Tustin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracia was amazing at check in and always checked on us to make sure we had excellent service. We had one minor issue with the hot water and she made sure she took care of us. We come here at least 3 times a year because of the friendliness and excellent service we always receive. Cristian at the pool activity’s remembers my kids by name every time we come, Fernando at the pool always asks us how are stay is and very attentive and Alan is an excellent server at the pool always makes us feel at home. Jesus and David at the market always remembers us too and we feel welcomed every time we come.
Stayed 5 nights in Apr 2025

8/10 Good

Marcela

Travelled with group
Liked: Cleanliness, staff & service
15 years ago we bought the timeshare and I returned from visiting the place on the weekend and it has really deteriorated a lot during my entire stay. The bathroom in my room didn't work. I had to go use the bathroom at the pools, which was super uncomfortable.
Stayed 1 night in Apr 2025

8/10 Good

miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room that we were “upgraded” to was very noisy. Maintenance and other services parked their carts right in front if our room and we could hear them at all hours. Our room also had a constant bumping all night. We had a corner room and could hear what sounded similar to a door slamming or closet of sort banging all night. Kept us from sleeping at times.
Stayed 3 nights in Apr 2025

10/10 Excellent

debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, the service was excellent Wonderful
Stayed 5 nights in Apr 2025

8/10 Good

Sheng-Chieh, Chappaqua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is on a hill so it can be difficult to go from place to place without waiting for a ride in a golf cart, which can take some time. Not the most convenient, but good is amazing especially the Japanese restaurant!
Stayed 6 nights in Dec 2024

2/10 Terrible

Hadley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Apr 2025

8/10 Good

Andrew, Bellevue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is huge. We only visited 2/6 pools the main and sky. The main was perfect for kids. The staff was hit and miss. Carlos was excellent at the main pool but others seemed not interested at times. The swim up bars were convenient but the service was pretty bad. Many times the staff just ignored people as they waited up to 15 or 20 mins to be served. It could be timing as they just opened but they didn’t even acknowledge their clients. Our check in was not great.After our “VIP” check in we were bombarded by the time share people. Even competing against each other. Our first room we arrived to was already occupied and as we walked in I beleive there was also someone inside. We had to go back to the lobby and get reassigned a new room. Oh and as we waited for the new room again time share people trying to make deals. The rooms are sapacious and the decks are large with great views. Relatively quiet as well. Everywhere you go is by golf cart and tipping can get a bit much if you are using the service 4 times a day. Food was above my expectations.Sushi restaurant was very good and the staff accommodated us very well on a busy night. For breakfast we opted for room service each morning and it was also better than expected. The Market is really good. Italian, Mexican, 50’s diner, sushi, ice cream. All excellent! We did have one server suggest drinks that were all no part of the all inclusive plan. We also had a rude staff memeber at the beach cabanas. I would stay again.
Stayed 6 nights in Apr 2025

10/10 Excellent

AFRANIO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and excellent resort , I totally recommend. Thanks
Stayed 4 nights in Apr 2025