El Encanto All Inclusive Resort at Hacienda Encantada

4.0 star property
On private beach with 3 outdoor pools, near Cabo del Sol Golf

Photo gallery for El Encanto All Inclusive Resort at Hacienda Encantada

3 outdoor pools
Premium Suite, 2 Bedrooms, Ocean View | Living area
Couples treatment room(s), hot tub, steam room, body treatments
Chapel
Studio, Ocean View

Reviews

8.6 out of 10
Excellent

Popular amenities

The current price is AU$709
includes taxes & fees
4 May - 5 May

Explore the area

Map
Carr Transpeninsular KM 7.3 Suite A3, Cabo Del Sol, Cabo San Lucas, BCS, 23410
  • Cabo del Sol Golf
    ‪18 min walk‬
  • The Arch
    ‪17 min drive‬
  • Medano Beach
    ‪21 min drive‬
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪38 min drive‬

Room options

Premium Suite, 2 Bedrooms, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
  • 125 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Luxury Suite, Private Pool

Highlights

Balcony
Private pool
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Pillow menu
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Studio, Garden View

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Ceiling fan
Bathrobes
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Studio, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Ceiling fan
Bathrobes
Private bathroom
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Premium Suite, 1 Bedroom, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Flat-screen TV
  • 102 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Cabo San Lucas

An all-inclusive stay in Cabo San Lucas awaits you at El Encanto All Inclusive Resort at Hacienda Encantada. You'll be 1.5 km (0.9 mi) from Cabo del Sol Golf and 4.9 km (3 mi) from Medano Beach. Highlights at this beachfront property include 5 restaurants, 3 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The fine-dining restaurant, Los Riscos, serves seafood and is open for dinner. With 3 poolside bars and 3 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and free kids' club. 452 square feet (42 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a gym and a sauna. Free buffet breakfast is available daily between 7:00 AM and noon. There's also free valet parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 4-property class Cabo San Lucas property include Puerto Paraiso Mall and Luxury Avenue.

What's nearby

  • Cabo del Sol Golf - 18 min walk - 1.6 km
  • Santa Maria Beach - 9 min drive - 6.6 km
  • Marina Del Rey - 15 min drive - 13.3 km
  • The Arch - 17 min drive - 14.9 km
  • Medano Beach - 21 min drive - 11.6 km

Getting around

  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.) - 38 min drive

Restaurants

  • ‪Lobby Bar - ‬7 min drive
  • ‪La Cevichería - ‬8 min drive
  • ‪RosaNegra - ‬15 min walk
  • ‪El Eden Tequila Bar - ‬2 min walk
  • ‪Sunset Da Mona Lisa - ‬12 min drive

About this property

El Encanto All Inclusive Resort at Hacienda Encantada

On private beach with 3 outdoor pools, near Cabo del Sol Golf
El Encanto All Inclusive Resort at Hacienda Encantada is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At El Encanto All Inclusive Resort at Hacienda Encantada, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 3 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking and valet parking are available.

This 4-star Cabo San Lucas property is smoke free.

  • 72 guestrooms or units
  • 5 dining venues
  • 3 bars by the pool
  • 3 bars or lounges
  • 452 sq ft of conference space
  • 42 sq. m of conference space
  • Built in 2016
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Lift
  • No smoking on site
  • Bar on the beach
  • Coffee shop
El Encanto All Inclusive Resort at Hacienda Encantada offers 72 accommodations with minibars and a safe. Rooms open to balconies. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Cabo San Lucas property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

The on-site spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6 AM to 11 PM on request
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 3 bars/lounges
  • 3 poolside bars
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Barolo
  • El Edén
  • La Trajinera
  • Las Marías
  • Los Riscos

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Basketball
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Mini golf
  • Optional golf privileges
  • Playground
  • Sauna
  • Volleyball
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Cot (surcharge)
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 452 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Picnic area
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Encanto All Inclusive Resort at Hacienda Encantada

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 120 per vehicle (maximum occupancy 6)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

El Encanto All Inclusive Resort Hacienda Encantada
El Encanto All Inclusive Hacienda Encantada Cabo San Lucas
El Encanto All Inclusive Hacienda Encantada
Encanto Inclusive Hacienda En

Frequently asked questions

What is the cancellation policy at El Encanto All Inclusive Resort at Hacienda Encantada?

El Encanto All Inclusive Resort at Hacienda Encantada offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at El Encanto All Inclusive Resort at Hacienda Encantada?

As of 28 Apr 2025, prices found for a 1-night stay for 2 adults at El Encanto All Inclusive Resort at Hacienda Encantada on 4 May 2025 start from AU$709.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at El Encanto All Inclusive Resort at Hacienda Encantada?

Yep, El Encanto All Inclusive Resort at Hacienda Encantada has a free self car park and free valet parking.

Are there any beaches close to El Encanto All Inclusive Resort at Hacienda Encantada?

The closest beach to El Encanto All Inclusive Resort at Hacienda Encantada is Medano Beach (4 km).

Is there a spa on site at El Encanto All Inclusive Resort at Hacienda Encantada?

Yep, there is an onsite spa at El Encanto All Inclusive Resort at Hacienda Encantada. It has a hot tub and a steam room. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does El Encanto All Inclusive Resort at Hacienda Encantada have a pool?

Yep, and guests love it! El Encanto All Inclusive Resort at Hacienda Encantada has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a drink from one of the bars. The pool is open 8:00 AM to 9:00 PM.

What luxury perks are available at El Encanto All Inclusive Resort at Hacienda Encantada?

El Encanto All Inclusive Resort at Hacienda Encantada features a private beach, 3 poolside bars and 3 outdoor pools.

What makes El Encanto All Inclusive Resort at Hacienda Encantada a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies and massage services available in the guestrooms, help set the scene for a romantic weekend at El Encanto All Inclusive Resort at Hacienda Encantada.

Is El Encanto All Inclusive Resort at Hacienda Encantada family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as cots/infant beds in the guestrooms, it's no surprise that El Encanto All Inclusive Resort at Hacienda Encantada is a hit with families.

Does El Encanto All Inclusive Resort at Hacienda Encantada serve breakfast?

Yep, complimentary buffet breakfast is on offer daily between 7:00 AM and noon.

Is there a free airport shuttle available at El Encanto All Inclusive Resort at Hacienda Encantada?

No, but there's an airport shuttle that runs from 6 AM - 11 PM on request for a fee.

Is there a bar or restaurant at El Encanto All Inclusive Resort at Hacienda Encantada?

Relax with a coldie at the 3 poolside bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves seafood.

What time are check-in & check-out at El Encanto All Inclusive Resort at Hacienda Encantada?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Are pets allowed at El Encanto All Inclusive Resort at Hacienda Encantada?

No, pets and service animals are not allowed.

Is there a golf course on site at El Encanto All Inclusive Resort at Hacienda Encantada?

There is a golf course next to El Encanto All Inclusive Resort at Hacienda Encantada.

El Encanto All Inclusive Resort at Hacienda Encantada Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 621 out of 1012 reviews
Rating 8 - Good. 182 out of 1012 reviews
Rating 6 - Okay. 104 out of 1012 reviews
Rating 4 - Poor. 52 out of 1012 reviews
Rating 2 - Terrible. 53 out of 1012 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

VENU

Travelled with family
Disliked: Cleanliness
Food quality was not to standards, could not take food into the rooms. Had to get permission from the restaurant manger to take food into the room. Buffet dinner was Mexican food only for the the entire stay. We both got very sick on the third day of our 7 day stay, ordering room service for food was a disaster - ordered chicken strips with fires, got cheese strips with fries. Almost felt like being treated as second class visitors. We have stayed at other Mexican reosrts - had way better service than this resort. Will never recommend this resort to anyone
Stayed 7 nights in Mar 2025

10/10 Excellent

teddy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is great, room was great, food awesome, property outstanding
Stayed 7 nights in Apr 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly clean. Six excellent restaurants for dinner and multiple food service options for breakfast or lunch. Great drinks service poolside with three beautiful pool options with swim up bars. Additional options available at their sister property in the marina area of Cabo with frequent shuttle service between the two. Perfect place to completely relax with no need for planning if you take the all inclusive option. Would absolutely stay at this property again.
Stayed 6 nights in Apr 2025

10/10 Excellent

Fatemeh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean quite staff were very fantastic Cleaning was amazing food and drink was good
Stayed 5 nights in Apr 2025

10/10 Excellent

Jeanne Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect vacation! This resort is beautiful! Javier upgraded us to Ocean view! Lots to do! Property is spotless! Philipe our cart driver was the BEST😊 food is great
Stayed 6 nights in Apr 2025

10/10 Excellent

Daniella Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good and I would recommend for my family
Stayed 3 nights in Apr 2025

10/10 Excellent

Isauris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience very friendly staff and food was top notch very quiet resort and beautiful scenery will come back again
Stayed 6 nights in Apr 2025

10/10 Excellent

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing!, I'm already looking to book again in Nov. 2024. I can't express how wonderful this place is. The SERVICE, FOOD, BREATH Taking views, just a wonderful place! The all inclusive is so worth every penny; you have 20 or so places your can eat and order almost anything you want. The food and service is just outstanding. I have never eater better food in my life! This place is a dream. PS. All your bar fridge stuff is also included in the all inclusive; and the free shuttle to the sister at the downtown Marina is amazing, as you can eat and enjoy the all inclusive at this resort as well. 21 min shuttle that runs every 2hrs. FOOD again is just amazing, as well as the service; these people at this resort will make sure you have a wonderful time. THE only thing negative, just say NO to the time share stuff, don't give away 20$ for a 4 hour high pressure time share spil. This place is so clean!, you can use any public bathroom, and it seems like it has not been used. - spotless. I Can't wait to return to this exact resort.
Stayed 7 nights in Apr 2025

10/10 Excellent

Hadleigh

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Hacienda Encantada with our teen and young adult kids. We enjoyed the accommodations, the pools, and the dining, but there was not a lot in the way of night life or scheduled activities, which would have been welcome. We were upgraded to VIP due to our room being overbooked and it was AWESOME. We were able to choose top-shelf liquors and eat filet mignon daily. Overall, we enjoyed our stay at Hacienda Encantada and would definitely return in the future.
Stayed 5 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice
Stayed 4 nights in Apr 2025

10/10 Excellent

Rosalinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was nice
Stayed 4 nights in Apr 2025

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 4 nights in Apr 2025

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent. This is a great resort to rest relax and just enjoy the sunshine. The views the gardens and the atmosphere is simply one of a kind. The spa was amazing. We were able to have massages on the beach with the sounds of the waves crashing around us creating such an incredible experience. The pools are plenty and there’s always an available lounge and umbrella. Recognition to the awesome pool servers/ bartenders ( Samuel and JR ) they made every effort to keep the drinks flowing and the laughs plenty. Everyone from the car attendants to the cart drivers resort staff are all very friendly highly service oriented and just add to the overall experience.
Stayed 7 nights in Apr 2025

10/10 Excellent

FABIOLA

Travelled with family
Liked: Amenities
This is a beautiful place! I highly recommend it to anyone looking for a relaxing and enjoyable stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

Anne, Portland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property and the staff are so friendly and helpful. You have your choice of 4 gorgeous sets of pools to relax in. The location right next to the ocean makes for incredible views. Highly recommend having the breakfast buffet at Las Marias outdoors on a cliff above the sea. Try the hacienda coffee and the Mexican chocolate! We’ll be back!!
Stayed 5 nights in Mar 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely beautiful how much flowers they had all along the property. The transportation golf carts were very convenient to get around when needed. I was upgraded to a King bed room from a double bed room, thanks to Manny (concierge manager). The only complaint I have is thinking that we already paid for all-inclusive and getting up sold to the "premium" all-inclusive. Other than that, this property is absolutely recommended!
Stayed 4 nights in Apr 2025

10/10 Excellent

Ella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most beautiful resort I have ever stayed at. I loved the fact that it was all inclusive. The staff was very accommodating !
Stayed 4 nights in Apr 2025

10/10 Excellent

Kristin R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for a great vacation!!
Stayed 6 nights in Apr 2025

10/10 Excellent

Michelle Renee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing hotel. We absolutely loved it and will be back again.
Stayed 5 nights in Apr 2025

10/10 Excellent

Christopher Anthony

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Very elegant! Clean! People are very friendly and great with service. I wish I could have stayed longer.
Stayed 3 nights in Mar 2025

10/10 Excellent

Dalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the restaurants
Stayed 2 nights in Apr 2025

6/10 Okay

Ut

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
We liked the pool and all inclusive portion of the property. We upgraded to 24 hour room service, but food/drinks were limited in the evening. More so, when we tried calling our room phone for services, no one pick up the phone for 10 minutes at a time. The bell boy were good, but other services were not quick at all.
Stayed 4 nights in Apr 2025

10/10 Excellent

Naquishea

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best resorts I've visited hands down. The staff were welcoming and always helpful. THEY SCRUB THE CONCRETE..LOL, EVERYTHING IS IMMACULATE. Will definitely visit again.
Stayed 4 nights in Apr 2025

8/10 Good

Theresa M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is beautiful. The staff is very helpful, pleasant, and always there to assist in any way they can. You can tell that food presentation is very important to the food staff, everything looked amazing and taste great too!!
Stayed 7 nights in Mar 2025

6/10 Okay

Kate

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
Super super slow service. Good was really good
Stayed 4 nights in Apr 2025