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Element Vancouver Metrotown

3.5 star property
Comfortable eco-certified hotel, walk to Metropolis at Metrotown

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Photo gallery for Element Vancouver Metrotown

Suite, 1 Bedroom, Balcony
Indoor pool
Exterior
Property amenity
Lobby
Reviews
9.2

Wonderful

Popular amenities

  • Pet-friendly
  • Pool
  • KitchenKitchenKitchen
  • Breakfast included
  • LaundryLaundryLaundry
  • Restaurant

Your area essentials

Map
5988 Willingdon Avenue, Burnaby, BC, V5H 2A7
  • Popular LocationCrystal Mall1 min walk
  • Popular LocationMetropolis at Metrotown6 min walk
  • Popular LocationPort of Vancouver16 min drive
  • AirportVancouver, BC (YVR-Vancouver Intl.)29 min drive

Room options

View all photos for Junior Studio, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Junior Studio, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Mini-fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Suite, 1 Bedroom, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Mini-fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Premium bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Studio, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Premium bedding
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed

Mini-fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Studio, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hilton Vancouver Metrotown
Pool
Hot tub
Pet-friendly
Kids pool
4.3 out of 5, Excellent, (1000)
The price is AU$622
for 1 night
includes taxes & fees
29 May - 30 May
Hilton Vancouver Metrotown

About the area

Burnaby

Element Vancouver Metrotown puts you in the heart of Burnaby, steps from Crystal Mall and within a 10-minute stroll of Metropolis at Metrotown. Highlights at this eco-friendly hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .The restaurant, Trattoria Burnaby, serves Italian cuisine and is open for brunch, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym and sauna as well as access to free bike hire. 4373 square feet (406 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 15-minute drive of this 3.5-property class Metrotown hotel include BC Place Stadium and Rogers Arena.

What's nearby

  • Crystal Mall - 1 min walk
  • Metropolis at Metrotown - 6 min walk
  • Canada Place Cruise Ship Terminal - 15 min drive
  • Canada Place - 16 min drive
  • Port of Vancouver - 16 min drive

Getting around

  • Metrotown Station - 8 min walk
  • Vancouver Rocky Mountaineer Station - 12 min drive
  • Vancouver International Airport (YVR) - 29 min drive

Restaurants

  • Marble House Eatery - 2 min walk
  • Grand Crystal Seafood Restaurant - 2 min walk
  • Shanghai Dimsum House Ltd. 白玉兰麵家 - 2 min walk
  • Subway - 2 min walk
  • Soft Peaks - 2 min walk

About this property

Element Vancouver Metrotown

Comfortable eco-certified hotel, walk to Metropolis at Metrotown
As a guest of Element Vancouver Metrotown, you'll find an indoor pool, a sauna, a 24-hour fitness centre, and complimentary bicycles. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 4 meeting rooms. Event space at this hotel measures 4373 square feet (406 square metres) and includes conference space. A terrace, barbecue grills, and multilingual staff are also featured at the eco-certified Element Vancouver Metrotown. For a fee, parking is available.

This 3.5-star Burnaby hotel is smoke free.

  • 169 guestrooms or units
  • 18 levels
  • 4373 sq ft of conference space
  • 406 sq. m of conference space
  • To-go breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Food/drink service (free)
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Element Vancouver Metrotown offers 169 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodation at this 3.5-star hotel has kitchenettes with microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Burnaby hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free newspapers and an iron/ironing board.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (CAD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Trattoria Burnaby

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 4,373 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Weight limit: 50 lb per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 25 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Element Vancouver Metrotown Hotel Burnaby
Element Vancouver Metrotown Hotel
Element Vancouver Metrotown Burnaby
Element Vancouver Metrotown

Frequently asked questions

What is the cancellation policy at Element Vancouver Metrotown?

Element Vancouver Metrotown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Element Vancouver Metrotown?

As of 15 May 2024, prices found for a 1-night stay for 2 adults at Element Vancouver Metrotown on 2 June 2024 start from AU$409.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Element Vancouver Metrotown?

Yep, Element Vancouver Metrotown has a self car park with in/out privileges for CAD 25 per night.

Are there any beaches close to Element Vancouver Metrotown?

The closest beach to Element Vancouver Metrotown is English Bay Beach (11.9 km).

Does Element Vancouver Metrotown have a pool?

Element Vancouver Metrotown has an indoor pool.

What makes Element Vancouver Metrotown a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Element Vancouver Metrotown.

Is Element Vancouver Metrotown family-friendly?

You bet! With amenities such as children's meals and free food shopping service, as well as free infant beds in the guestrooms, it's no surprise that Element Vancouver Metrotown is a hit with families.

Does Element Vancouver Metrotown serve breakfast?

Yeah, visitors give a thumbs up to the free on-the-go breakfast here! Served daily from 6:30 AM to 10:00 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Element Vancouver Metrotown?

No, Element Vancouver Metrotown does not offer an airport shuttle service.

Is there a bar or restaurant at Element Vancouver Metrotown?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Element Vancouver Metrotown?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Element Vancouver Metrotown?

Furry friends are welcome at Element Vancouver Metrotown, with food and water bowls on offer. Just so you know, there's a weight limit of up to 23 kg per pet.

Element Vancouver Metrotown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 677 out of 1000 reviews" "
Rating 8 - Good. 247 out of 1000 reviews" "
Rating 6 - Okay. 39 out of 1000 reviews" "
Rating 4 - Poor. 14 out of 1000 reviews" "
Rating 2 - Terrible. 23 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carley

Stayed 1 night in Feb 2024

10/10 Excellent

Aklilu, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay. The staff was really helpful and courteous. The location of the hotel is great and close to everything. Regards..
Stayed 1 night in Feb 2024

10/10 Excellent

Lyndze

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and quiet. Nice location in Burnaby. Would return.
Stayed 1 night in Feb 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was great!! We loved the view looking out over the city and loved all the restaurants within walking distance. If we come back again, we will stay here.

10/10 Excellent

rizwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Jodi

Stayed 8 nights in Jan 2024

10/10 Excellent

Jassy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Lori-Ann

Stayed 7 nights in Dec 2023

10/10 Excellent

Ryoko

Stayed 10 nights in Dec 2023

10/10 Excellent

Mary Ann

Stayed 1 night in Dec 2023