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Element Vancouver Metrotown

3.0 star property
Hotel with free breakfast, 6-minute walk to Metropolis at Metrotown

Photo gallery for Element Vancouver Metrotown

Exterior
Lounge
Meeting facility
Suite, 1 Bedroom, Balcony
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
The current price is AU$266
includes taxes & fees
30 Nov - 1 Dec

Explore the area

View map
5988 Willingdon Avenue, Burnaby, BC, V5H 2A7
  • Place, Crystal Mall
    ‪1 min walk‬
  • Place, Metropolis at Metrotown
    ‪4 min walk‬
  • Place, Deer Lake
    ‪7 min drive‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪21 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(35 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

9.8 out of 10
Exceptional
(34 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Premium bedding
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Living room

Suite, 1 Bedroom, Balcony

9.0 out of 10
Wonderful
(29 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Premium bedding
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Premium bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Studio, 1 King Bed, Non Smoking

Junior Studio, 1 King Bed, Non Smoking

Junior Studio, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(32 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Premium bedding
Separate bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Burnaby

Element Vancouver Metrotown puts you in the heart of Burnaby, steps from Crystal Mall and within a 10-minute stroll of Metropolis at Metrotown. Highlights at this hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .The restaurant, Trattoria Burnaby, serves Italian cuisine and is open for brunch, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym, Hot tub and sauna as well as access to free bike hire. 4373 square feet (406 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 15-minute drive of this 3-property class Metrotown hotel include BC Place Stadium and Rogers Arena.

What's nearby

  • Crystal Mall - 1 min walk - 0.0 km
  • Metropolis at Metrotown - 4 min walk - 0.4 km
  • Central Park - 7 min walk - 0.7 km
  • Deer Lake - 7 min drive - 2.4 km
  • Port of Vancouver - 12 min drive - 10.8 km

Getting around

  • Metrotown Station - 8 min walk
  • Vancouver Rocky Mountaineer Station - 12 min drive
  • Vancouver International Airport (YVR) - 29 min drive

Restaurants

  • ‪Trattoria Burnaby - ‬1 min walk
  • ‪Marble House Eatery - ‬2 min walk
  • ‪Horin Tonkotsu Ramen - ‬2 min walk
  • ‪Shiny Tea - ‬2 min walk
  • ‪HEYTEA - ‬2 min walk

About this property

Element Vancouver Metrotown

Hotel with free breakfast, 6-minute walk to Metropolis at Metrotown
As a guest of Element Vancouver Metrotown, you'll find an indoor pool, Access to hot tub, a sauna, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 4 meeting rooms. Event space at this hotel measures 4373 square feet (406 square metres) and includes conference space. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Element Vancouver Metrotown. For a fee, parking is available.

This 3-star Burnaby hotel is smoke free.

  • 169 guestrooms or units
  • 18 levels
  • 4373 sq ft of conference space
  • 406 sq. m of conference space
  • Continental breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Food/drink service (free)
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Element Vancouver Metrotown offers 169 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Accommodation at this 3-star hotel has kitchenettes with microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Burnaby hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free newspapers and an iron/ironing board. Change of towels and change of bedsheets can be requested.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Exterior
Hilton Vancouver Metrotown
  • Pool
  • Hot tub
  • Pet-friendly
  • Kids pool
4.3 out of 5, Excellent, 1,006 reviews
The price is AU$231
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (CAD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Trattoria Burnaby

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 4,373 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Weight limit: 50 lb per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 25 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Element Vancouver Metrotown Hotel Burnaby
Element Vancouver Metrotown Hotel
Element Vancouver Metrotown Burnaby
Element Vancouver Metrotown

Frequently asked questions

What is the cancellation policy at Element Vancouver Metrotown?

Element Vancouver Metrotown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Element Vancouver Metrotown?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Element Vancouver Metrotown on 30 Nov 2025 start from AU$266.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Element Vancouver Metrotown?

Yep, Element Vancouver Metrotown has a self car park with in/out privileges for CAD 25 per night.

Are there any beaches close to Element Vancouver Metrotown?

The closest beach to Element Vancouver Metrotown is English Bay Beach (11.9 km).

Does Element Vancouver Metrotown have a pool?

Element Vancouver Metrotown has an indoor pool.

What makes Element Vancouver Metrotown a romantic place to stay?

1 hot tub and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Element Vancouver Metrotown.

Is Element Vancouver Metrotown family-friendly?

You bet! With amenities such as children's meals and free food shopping service, as well as free infant beds in the guestrooms, it's no surprise that Element Vancouver Metrotown is a hit with families.

Does Element Vancouver Metrotown serve breakfast?

Sure does, free continental brekkie is offered weekdays between 6:30 AM and 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Element Vancouver Metrotown?

No, Element Vancouver Metrotown does not offer an airport shuttle service.

Is there a bar or restaurant at Element Vancouver Metrotown?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Element Vancouver Metrotown?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Element Vancouver Metrotown?

Furry friends are welcome at Element Vancouver Metrotown, with food and water bowls on offer. Just so you know, there's a weight limit of up to 23 kg per pet.

Reviews

Element Vancouver Metrotown Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 731 out of 1020 reviews
Rating 8 - Good. 221 out of 1020 reviews
Rating 6 - Okay. 31 out of 1020 reviews
Rating 4 - Poor. 14 out of 1020 reviews
Rating 2 - Terrible. 23 out of 1020 reviews

Reviews

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

Room was beautiful and the views were amazing! Very friendly staff and clean common areas.
Stayed 9 nights in Jul 2025

6/10 Okay

Hyunhee

Travelled with family
While we appreciated the complimentary EV charging, the experience was far from ideal. There was only one 30A charger, first come, first served — and one car was parked there for 9 hours. We barely got a charge in. For a hotel catering to modern travelers, this setup isn’t sufficient. Management really needs to invest in more (and faster) chargers.
Stayed 1 night in Aug 2025

10/10 Excellent

Kassem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Francis

Stayed 2 nights in Jul 2025

10/10 Excellent

Francis

Business traveller
Liked: Amenities, property conditions & facilities
Good spot for a business trip. Great amenities and restaurants to choose from nearby.
Stayed 3 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Juliana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and service
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome and friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bright an airy rooms, close to large shopping mall with restaurants. We really appreciated the excellent complimentary latte/cappuccino machine
Stayed 1 night in Jul 2025

10/10 Excellent

Mayra

Stayed 1 night in Jul 2025

10/10 Excellent

Yang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Dorielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely time, it was my first trip solo and the staff was warm and super helpful when I asked for directions and even had a bag emergency(my luggage zipper completely broke). Also loved my king bed in my suite! Recommending to everyone I know when they visit Vancouver.
Boat tour I took!
Stayed 2 nights in Jul 2025

10/10 Excellent

Vivian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, quiet and spacious rooms, walking distance to metro station, many restaurants close by. Friendly staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

Yen-Shi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, everyone was friendly. The free breakfast buffet was a nice option and the pool area was clean.
Stayed 5 nights in Jul 2025

2/10 Terrible

Elle

Stayed 3 nights in Jul 2025

10/10 Excellent

Tarun, Mississauga

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beyond expectations. Blew my mind. Better than actual westin hotels.
Stayed 5 nights in Jul 2025

8/10 Good

Janelle

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The area around the hotel was very convenient - there was a mall which had a lot of entertainment. The staff were friendly and overall the hotel feels clean!
Stayed 2 nights in May 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

It was a great stay. it’s about 30 minutes from downtown so we had to take lots of Ubers and skytrain only complaint.
Stayed 5 nights in Jul 2025

10/10 Excellent

Phyllis, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel. It was so convenient and easy, and a great neighborhood. I will return.
Stayed 6 nights in Jun 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there for the second time, and it was a wonderful experience.er
Stayed 1 night in Jun 2025

10/10 Excellent

SHAHAB, WEST HILLS

Stayed 3 nights in Jul 2025

8/10 Good

Ravi Shankar

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Cathy, Lake Balboa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like staying at the Element the most when visiting Vancouver among all the hotels in the area. It is convenient, clean, quiet, and easy parking.
Stayed 1 night in Jun 2025