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Inn at the Quay

4.0 star property
Eco-certified hotel with fitness centre and sauna

Photo gallery for Inn at the Quay

Minibar, desk, iron/ironing board, free WiFi
Exterior
Room, 2 Queen Beds (Quay)
Meeting facility
Fitness facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Room service
The current price is AU$240
includes taxes & fees
19 Oct - 20 Oct

Explore the area

View map
900 Quayside Dr, New Westminster, BC, V3M6G1
  • Douglas College
    ‪4 min walk‬
  • Holland Park
    ‪9 min drive‬
  • Metropolis at Metrotown
    ‪9 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 1 Queen Bed (Quay)

Minibar, desk, iron/ironing board, free WiFi

Room, 1 Queen Bed (Quay)

9.2 out of 10
Wonderful
(33 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Shower/bath combination
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (Quay)

Room, 2 Queen Beds (Quay)

Room, 2 Queen Beds (Quay)

9.4 out of 10
Exceptional
(33 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Shower/bath combination
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Quay)

Minibar, desk, iron/ironing board, free WiFi

Room, 1 King Bed (Quay)

9.0 out of 10
Wonderful
(28 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Shower/bath combination
  • River view
  • Sleeps 3
  • 1 King Bed

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About the area

New Westminster

At Inn at the Quay, you'll be 0.5 km (0.3 mi) from Douglas College and 7.9 km (4.9 mi) from Metropolis at Metrotown. Highlights at this eco-friendly hotel include in-room free WiFi, balconies and LCD TVs. .The restaurant, The Boathouse, serves seafood and is open for breakfast, brunch, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and sauna. 3875 square feet (360 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and a terrace. Cooked-to-order breakfast is available on weekdays between 6:30 AM and noon and on weekends between 9:00 AM and 1:00 PM. There's also the convenience of self parking. .Sights within a 15-minute drive of this New Westminster hotel include Holland Park and Burnaby Hospital.

What's nearby

  • Douglas College - 4 min walk - 0.4 km
  • Holland Park - 9 min drive - 6.7 km
  • Metropolis at Metrotown - 9 min drive - 7.0 km
  • Hard Rock Casino Vancouver - 11 min drive - 9.1 km
  • Simon Fraser University - 14 min drive - 11.1 km

Getting around

  • New Westminster Station - 5 min walk
  • Coquitlam Central Station - 16 min drive
  • Vancouver International Airport (YVR) - 30 min drive

Restaurants

  • ‪Big Way Hot Pot 大味·锅物料理 - ‬4 min walk
  • ‪Tim Hortons - ‬5 min walk
  • ‪The Spud Shack Fry Co. - ‬4 min walk
  • ‪Donair Dude - ‬3 min walk
  • ‪North Noodle House - ‬6 min walk

About this property

Inn at the Quay

Eco-certified hotel with fitness centre and sauna
Inn at the Quay offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 3875 square feet (360 square metres) and includes conference space. A terrace, a vending machine, and complimentary newspapers in the lobby are also featured at the eco-certified Inn at the Quay. For a fee, parking is available.

This New Westminster hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 9 levels
  • Conference rooms
  • 3875 sq ft of conference space
  • 360 sq. m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Inn at the Quay offers 126 accommodations with minibars and coffee/tea makers. Rooms open to balconies. LCD televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This New Westminster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CAD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to noon on weekdays and 9:00 AM to 1:00 PM on weekends; CAD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Boathouse

Things to do

  • Gym
  • Sauna

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 3,875 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 25 per person
  • Self-parking fee: CAD 15.00 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Eurocard. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Inn Quay
Inn Quay New Westminster
Quay Inn
Quay New Westminster
At Westminster Quay New
Hotel At Westminster Quay
Inn At The Quay Hotel New Westminster
Inn at the Quay Hotel
Inn at the Quay New Westminster
Inn at the Quay Hotel New Westminster

Frequently asked questions

What is the cancellation policy at Inn at the Quay?

Inn at the Quay offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Inn at the Quay?

As of 23 Sept 2025, prices found for a 1-night stay for 2 adults at Inn at the Quay on 19 Oct 2025 start from AU$239.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Inn at the Quay?

Yep, Inn at the Quay has a self car park with in/out privileges for CAD 15.00 per day.

Are there any beaches close to Inn at the Quay?

The closest beach to Inn at the Quay is English Bay Beach (19.3 km).

What makes Inn at the Quay a romantic place to stay?

Al fresco dining and romance packages, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Inn at the Quay.

Does Inn at the Quay serve breakfast?

You bet, cooked-to-order breakfast is offered on weekdays between 6:30 AM and noon and weekends between 9:00 AM and 1:00 PM.

Is there a free airport shuttle available at Inn at the Quay?

No, Inn at the Quay does not offer an airport shuttle service.

Is there a bar or restaurant at Inn at the Quay?

Yep, they've got a lounge bar and an onsite restaurant that serves seafood. Pre dinner cocktails anyone?

What time are check-in & check-out at Inn at the Quay?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Inn at the Quay Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 644 out of 1013 reviews
Rating 8 - Good. 267 out of 1013 reviews
Rating 6 - Okay. 63 out of 1013 reviews
Rating 4 - Poor. 22 out of 1013 reviews
Rating 2 - Terrible. 17 out of 1013 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

David, Vancouver

Stayed 1 night in Jun 2025

10/10 Excellent

Guillermo

Travelled with family
Centrally located and within walking distance to the SkyLink. The hotel is situated by the river, and offers a beautiful scenery. It is near restaurants and shops. The hotel staff is wonderful, always willing to help.
Stayed 7 nights in Jun 2025

8/10 Good

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Great stay.
Stayed 2 nights in Jun 2025

8/10 Good

Shavonne

Business traveller
Liked: Staff & service, room comfort
Great location. The parking is horrendous and the hotel itself is a bit outdated. Service was good. Good nearby restaurants. Would only stay here again if I had to be something to do that was within the vicinity of the hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice

Beautiful river view and you need to try out the boat house restaurant which is right next. Awesome service and breakfast Was a medical trip for me and bed was comfy!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Cynthia

Stayed 2 nights in Jun 2025

6/10 Okay

Jennifer

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Joanna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the convenience of being near the water and not far from the sky train.
Stayed 2 nights in Jun 2025

10/10 Excellent

Seida, Saskatoon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

2/10 Terrible

Almir

Stayed 3 nights in May 2025

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities
Close to River Market and very walkable.
Stayed 5 nights in May 2025

10/10 Excellent

Mensur

Liked: Cleanliness, staff & service, property conditions & facilities
It is nice area to stay
Stayed 3 nights in May 2025

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Shauna

Business traveller
Liked: Cleanliness, property conditions & facilities
Room was nice, clean & appealing. Great location close to restaurants, transportation, shopping. No safe in room was dissapointing and there was no fresh brewed coffed on site and the restaurant does not open until 9am. *there a coffee machine in the suite but it is located in the bathroom which is unappealing.
Stayed 3 nights in May 2025

10/10 Excellent

Shannon, Leduc

Cool location
Stayed 2 nights in May 2025

10/10 Excellent

Adyam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location to be immersed in New Westminster. Facilities are great - service strong.
Stayed 3 nights in May 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Jimmy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check in staff at the reception was this older lady that looked extremly stressed and irritable when I was in the process of signing in and had to take a important phone call. My other party of 2 volunteered to check in while she waited, but was rudely told that she cannot do that and has to wait to till she checks me in. Found that to be extremely unfriendly for some in the hospitality business Other staff members were friendly though
Stayed 2 nights in May 2025

10/10 Excellent

JOANNE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and view
Stayed 3 nights in May 2025

10/10 Excellent

Mark

Liked: Staff & service, property conditions & facilities, room comfort

Nice spot on the mighty Fraser River

Everything is handy. Metro is very convenient making it easy for events in Vancouver. Lots of restaurants close by
Stayed 1 night in May 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot. Loved the view. Staff was excellent.
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Westminster Gem

Stayed here a number of times in the past year and always consistently good. Love the views, location and nearby restaurants and shopping.
Stayed 1 night in May 2025