Skip to main content
Beginning of main content
4.1 out of 5

"Location and friendly staff. COVID restrictions meant no restaurant now but local businesses deliver meals. " More

By a verified traveller on Sun 01 Nov 2020

Enter dates to see availability

Hotel Description

At Novena Palms Motel you'll be 3.9 km (2.4 mi) from Nudgee Golf Club and 4.8 km (3 mi) from Eagle Farm Racecourse. Highlights at this motel include an outdoor swimming pool, and in-room kitchenettes and free WiFi.

Flat-screen TVs with cable channels are featured in all 20 rooms, and you can enjoy balconies or patios, coffee/tea makers, and hair dryers. Kitchenettes come with refrigerators and microwaves, making in-room dining convenient. Additionally, phones, irons/ironing boards, and desks are available.

This business-friendly motel offers free WiFi in public areas, a terrace, and luggage storage. Added amenities include laundry facilities. Continental breakfast is available on weekdays between 7:00 AM and 9:00 AM. There's also free self parking, along with the convenience of free airport drop-off service.

Sights within a 10-minute drive of this 4-star Northgate motel include St Joseph's Nudgee College and Brisbane Entertainment Centre.

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$109* Per night/room 9 Dec. - 10 Dec.

Standard Double Room, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Triple Room, 1 Bedroom, Kitchenette

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Single Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Suite, 1 Bedroom, Non Smoking, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 3 Max

Novena Palms Motel ratings based on 284 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Novena Palms Motel

Everyone (162) Couples (89) Business (2) Family (31)
5 out of 5
Location and friendly staff. COVID restrictions meant no restaurant now but local businesses deliver meals.

Posted by on 1 Nov. 2020

Was this review helpful to you?
4 out of 5
Handy location but very ordinary No more to say really

Posted by , from Hervey bay on 23 Oct. 2020

Was this review helpful to you?
Comment from Hotel Management

27 Oct. 2020 by chris

Thank u for your feed back

4 out of 5

Posted by on 9 Oct. 2020

Was this review helpful to you?
Comment from Hotel Management

27 Oct. 2020 by chris

Thank you for your feed back

5 out of 5

Posted by on 22 Aug. 2020

Was this review helpful to you?
4 out of 5

Posted by on 1 Aug. 2020

Was this review helpful to you?
2 out of 5
I was disappointed that my room smelt of smoke the whole night. My balcony door was open on my arrival and someone from another unit must have been smoking and has filled my room wth the smoke smell. Apart from that my stays at Novena Palms have always been excellent.

Posted by , from Mount Isa on 26 Jun. 2020

Was this review helpful to you?
Comment from Hotel Management

30 Jun. 2020 by Liz

Hello, We are very sorry you experienced this during your stay. Our housekeeping staff did not alert us of the smell otherwise we would not have rented the room to you. We always ask that guests alert of these issues as soon as they notice them so that we can move them to another room or resolve the issue as soon as we can. Again we apologise that you did not enjoy your stay. We hope to see you again future for a better stay. Regards

5 out of 5
It was just the very best every thing staff room just the best bar stocked as requested bus to take us to airport in morning loved every bit of it and will most certainly be staying there again

Posted by on 7 Apr. 2020

Was this review helpful to you?
Comment from Hotel Management

14 Apr. 2020 by christine

thanks for your feed back

4 out of 5

Posted by on 19 Mar. 2020

Was this review helpful to you?
Comment from Hotel Management

14 Apr. 2020 by christine

Thanks for your feed back

4 out of 5
This place was a great find. Stayed there as we arrived in Brisbane at night before we left for a trek up to Hervey Bay. Staff were great, breakfast was good and the room perfect for that one night stay over.

Posted by on 9 Feb. 2020

Was this review helpful to you?
Comment from Hotel Management

11 Mar. 2020 by Liz

We're so glad you enjoyed your stay!

5 out of 5
Very clean, good aircon and close to the airport, but not noisy.

Posted by on 3 Feb. 2020

Was this review helpful to you?
Comment from Hotel Management

4 Feb. 2020 by chris

Thank you for your feed back

Property Features

Novena Palms Motel offers its guests an outdoor pool, a terrace, and laundry facilities. Public spaces have free WiFi. A shuttle from the hotel to the airport is free (available on request). Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Brisbane motel.

  • 1 building
  • 20 guestrooms or units
  • 2 levels
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Brisbane, QLD Airport (BNE) (8.5 km / 5.3 mi)
  • Train station: Brisbane Northgate Station (2.2 km / 1.4 mi)
  • Property shuttles: Free airport drop-off
  • Parking: Free self parking

Room Amenities

Novena Palms Motel offers 20 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. Accommodations at this 4-star motel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchenette
  • Private balcony or patio
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM and 9:00 AM.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property offers airport shuttle drop-off service at 6:15 AM, 7 AM, 7:40 AM, and 8:30 AM from Monday-Friday, and 6:15 AM, 7 AM, and 7:40 AM on Saturdays.

The front desk at this property is open daily from 8:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 10 per day.
  • Cribs (infant beds) are available for AUD 10 per day.

Pet Policy

  • Pets and service animals are not allowed at Novena Palms Motel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

  • No lifts
  • Service animals not allowed
  • Debit cards
  • Guests will receive an email with special check-in instructions
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 10 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10 per day
  • Rollaway bed fee: AUD 10 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novena Palms Motel Northgate
  • Novena Palms Northgate
  • Novena Palms Motel
  • Novena Palms
  • Novena Palms Motel Motel
  • Novena Palms Motel Northgate
  • Novena Palms Motel Motel Northgate

You should know

  • Novena Palms Motel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit.
url importing http://www.wotif.com/Brisbane-Hotels-Novena-Palms-Motel.h3731847-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Brisbane-Hotels-Novena-Palms-Motel.h3731847-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Brisbane-Hotels-Novena-Palms-Motel.h3731847-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.