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Hotel de la Poste – French Quarter, A Renaissance Hotel

4.0 star property
Hotel with an outdoor pool, a short walk to Bourbon Street

Photo gallery for Hotel de la Poste – French Quarter, A Renaissance Hotel

Banquet hall
Room, 2 Queen Beds, Balcony
View from property
Outdoor pool
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
The current price is AU$288
includes taxes & fees
22 June - 23 June

Explore the area

Map
316 Chartres St, New Orleans, LA, 70130
  • Canal Street
    ‪3 min walk‬
  • Bourbon Street
    ‪3 min walk‬
  • Caesars New Orleans Casino
    ‪8 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪23 min drive‬

Room options

View all photos for Studio Suite, 1 Bedroom, Patio

Studio Suite, 1 Bedroom, Patio

Studio Suite, 1 Bedroom, Patio

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Pillow-top bed
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

1 bedroom, premium bedding, pillow-top beds, minibar

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Pillow-top bed
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

1 bedroom, premium bedding, pillow-top beds, minibar

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Pillow-top bed
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Bedroom, Balcony

Studio Suite, 1 Bedroom, Balcony

Studio Suite, 1 Bedroom, Balcony

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Pillow-top bed
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

1 bedroom, premium bedding, pillow-top beds, minibar

Room, 1 King Bed, Balcony

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Pillow-top bed
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Premier Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Pillow-top bed
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Pillow-top bed
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, minibar

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Pillow-top bed
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Bedroom, Courtyard View

Studio Suite, 1 Bedroom, Courtyard View

Studio Suite, 1 Bedroom, Courtyard View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Pillow-top bed
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds

Premier Room, 2 Queen Beds

Premier Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Pillow-top bed
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Living room

Suite, 1 Bedroom, Balcony

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Pillow-top bed
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Pillow-top bed
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

1 bedroom, premium bedding, pillow-top beds, minibar

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Pillow-top bed
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

1 bedroom, premium bedding, pillow-top beds, minibar

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Pillow-top bed
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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View from property

AC Hotel by Marriott New Orleans French Quarter

New Orleans Central Business District
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, 1,000 reviews
The price is AU$203
includes taxes & fees
18 June - 19 June
AC Hotel by Marriott New Orleans French Quarter

About the area

New Orleans

Hotel de la Poste – French Quarter, A Renaissance Hotel places you in the centre of New Orleans, within a short 5-minute stroll of popular places like Bourbon Street and Canal Street. Highlights at this boutique hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, 3rd Block Depot, serves American cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 4616 square feet (429 square metres) of event facilities include 4 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas and a gym. Full breakfast is available daily between 7:30 AM and 10:30 AM. .Attractions within a 10-minute walk of this 4-property class French Quarter hotel include Caesars New Orleans Casino and Mississippi River.

What's nearby

  • Canal Street - 3 min walk - 0.3 km
  • Bourbon Street - 3 min walk - 0.3 km
  • Jackson Square - 6 min walk - 0.6 km
  • Caesars New Orleans Casino - 8 min walk - 0.7 km
  • Caesars Superdome - 18 min walk - 1.5 km

Getting around

  • Canal at Chartres Stop - 3 min walk
  • New Orleans Union Passenger Terminal - 13 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 30 min drive

Restaurants

  • ‪Carousel Piano Bar & Lounge - ‬2 min walk
  • ‪Felipe's Taqueria - ‬3 min walk
  • ‪Curio - ‬2 min walk
  • ‪Napoleon House - ‬2 min walk
  • ‪Cafe Beignet, Royal Street - ‬2 min walk

About this property

Hotel de la Poste – French Quarter, A Renaissance Hotel

Hotel with an outdoor pool, a short walk to Bourbon Street
Hotel de la Poste – French Quarter, A Renaissance Hotel offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 4616 square feet (429 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel de la Poste – French Quarter, A Renaissance Hotel.

This 4-star New Orleans hotel is smoke free.

  • 97 guestrooms or units
  • 5 levels
  • 2 buildings
  • 4616 sq ft of conference space
  • 429 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel de la Poste – French Quarter, A Renaissance Hotel offers 97 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with cable channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a shower, bathrobes, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English

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  • Free WiFi
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4.5 out of 5, Wonderful, 3,887 reviews
The price is AU$216
includes taxes & fees
7 July - 8 July
Bourbon Orleans Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 49 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:30 AM for a fee: USD 14 to 28 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 3rd Block Depot

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • 4,616 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Thin carpet in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 34.50 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 14 to 28 per person
  • Off site parking fee: USD 49 per day (0.2 mi away)
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Orleans W French Quarter
W Hotel New Orleans French Quarter
W New Orleans French Quarter
Hotel W New Orleans French Quarter
w New Orleans - French Quarter Hotel New Orleans
w Hotel New Orleans
W New Orleans French Quarter
Hotel de la Poste – French Quarter, A Renaissance Hotel Hotel

Frequently asked questions

What is the cancellation policy at Hotel de la Poste – French Quarter, A Renaissance Hotel?

Hotel de la Poste – French Quarter, A Renaissance Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel de la Poste – French Quarter, A Renaissance Hotel?

As of 16 June 2025, prices found for a 1-night stay for 2 adults at Hotel de la Poste – French Quarter, A Renaissance Hotel on 22 June 2025 start from AU$234.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel de la Poste – French Quarter, A Renaissance Hotel have a pool?

Hotel de la Poste – French Quarter, A Renaissance Hotel has an outdoor pool. The pool is open 9:00 AM to 10:00 PM.

What makes Hotel de la Poste – French Quarter, A Renaissance Hotel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hotel de la Poste – French Quarter, A Renaissance Hotel.

Is Hotel de la Poste – French Quarter, A Renaissance Hotel family-friendly?

You bet! With amenities such as an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hotel de la Poste – French Quarter, A Renaissance Hotel is a hit with families.

Does Hotel de la Poste – French Quarter, A Renaissance Hotel serve breakfast?

Yeah, full brekkie is served daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel de la Poste – French Quarter, A Renaissance Hotel?

No, Hotel de la Poste – French Quarter, A Renaissance Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel de la Poste – French Quarter, A Renaissance Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel de la Poste – French Quarter, A Renaissance Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Hotel de la Poste – French Quarter, A Renaissance Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 401 out of 852 reviews
Rating 8 - Good. 218 out of 852 reviews
Rating 6 - Okay. 123 out of 852 reviews
Rating 4 - Poor. 66 out of 852 reviews
Rating 2 - Terrible. 44 out of 852 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very safe option located in the heart of the french quarter just a 4 minute walk to Bourbon st. Located on a quiet side street near quaint boutiques and laid back bars, hotel de la poste was a perfect option, we will be utilizing again.
Stayed 3 nights in Mar 2025

2/10 Terrible

Jessica

Disliked: Staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
This was the best place I’ve ever stayed in NOLA. So centrally located and the staff is friendly and accommodating. Will definitely be staying here again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy the location, friendly atmosphere
Stayed 5 nights in Feb 2025

10/10 Excellent

Rhonda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only disappointment is the rooms no longer have safes
Stayed 2 nights in Mar 2025

8/10 Good

Denise

Nice patio and good situation
Stayed 4 nights in Mar 2025

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely oasis in the heart of the action! Stellar service. Rooms are luxuriously appointed.
Stayed 2 nights in Mar 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel option in the middle of the French Quarter.
Stayed 3 nights in Feb 2025

8/10 Good

Johnathan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This property is very beautiful! We only had two issues which were room service that never actually showed up (it was just fries) and valet scratched up our rim a bit and then also when checking out the valet gate closed on the car and scratched the driver side quite a bit. They were very professional about the incident.
Stayed 2 nights in Feb 2025

8/10 Good

Jasmyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed the location of this hotel because it beautiful and in the French quarter and easily walkable to so much without being on the craziness of bourbon street.
Stayed 3 nights in Feb 2025

10/10 Excellent

MaryPatricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

Susan

Liked: Cleanliness, property conditions & facilities
Valet was wonderful!!! Maid service was non existent. I directly told maid my room # (as I was standing directly outside my door) and asked her to clean my room ( literally 3 minutes after she knocked on my door to clean it & I wasn’t ready because I was using the bathroom). I know she understood me as she spoke English. She then told me yes, she would. I left, came back several hours later and again later, nothing was clean, trash can not emptied. Never saw them again. Daytime Concierge must hate ygeir jobs. Not very friendly. Night time Concierge was really great. But MOST IMPORTANTLY, pictures misleading in website for rooms. Combined better room pictures which is why I picked that room. Shocked and very upset at tge room we received for the amount of money. Pretty hotel and great location.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tamar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem

Great location-customer service was amazing. Signage was the only negative as hotel itself is difficult to see from the street. Would definitely stay there again.
Stayed 2 nights in Feb 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

8/10 Good

Bruce Austin, Santa Fe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Andrea

Stayed 3 nights in Feb 2025

8/10 Good

Iymoni

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay if you want to be in the center of everything. Everyone at the front desk was extremely friendly and helpful! Room was a bit crowded but it was nice.
Stayed 3 nights in Jan 2025

4/10 Poor

Adnan

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Front desk very rude, not willing to help. At 9:30 pm called to order dinner from the restaurant that they said kitchen was closed. When I booked showed that restaurant opens till 10 pm. Really disappointed at this place.
Stayed 2 nights in Jan 2025

4/10 Poor

JOHN, Stamford

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

4/10 Poor

JOHN, Stamford

Travelled with family
Disliked: Amenities
Hotel was transitioning from The W to Hotel De La Poste. We were informed when we arrived about the transition and the skeleton crew they were working with during that time. The transition to another brand was not the issue, it was that the hotel did not communicate this until the day before arrival and they said nothing of a reduced staff which may impact our stay. We had three rooms booked for 3 nights each. One of the rooms was not cleaned or visited by house keeping even though we asked multiple times during the day. When we returned back that evening to still find the room as we left it at 9:30am we called the front desk and was informed the house keeping crew had left. Upon checkout there were over $1,000 of charges across all three rooms that were never made. The GM was very accommodating and removed all charges, however, why were they there in the first place. Overall the hotel needs a cosmetic refresh, and the staff could use a few hospitality classes. The hotel is in a GREAT location in the French Quarter however, I think I’ll be staying at other bonvoy brands in the future.

10/10 Excellent

Kimberly Joy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious and the hotel overall was very quiet. We felt like we were the only people there. The courtyard area was beautiful. The bed was very comfortable as well and the extras that you could choose to purchase in the room for your convenience. I would definitely stay here again.
Stayed 3 nights in Jan 2025

2/10 Terrible

Kent

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The property needs professionalism and better service. This property isn't at the same level of service as its peers. I will not be staring here again.
Stayed 1 night in Dec 2024

8/10 Good

emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, comfortable

Well situated , clean and basic rooms. Gym was pretty grimey but well appointed.
Stayed 4 nights in Dec 2024