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3.7 out of 5

"Property is good, standard condition. However everything is just a basic condition, so things like the TV had no service and the radio had no ariel, t ... " More

By a verified traveller on Wed 10 Feb 2021

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Hotel Description

Crown on Cintra Lane puts you in the heart of Auckland, within just a 10-minute stroll of University of Auckland and Queen Street Shopping District. Highlights at this aparthotel include in-room washers/dryers and furnished balconies.

You can enjoy a flat-screen TV with satellite channels, and each apartment features WiFi, a fan, and a hair dryer. In-room dining is easy with amenities like a refrigerator, a microwave, and a stovetop. An iron/ironing board, free toiletries, and a wardrobe or closet are also available.

This smoke-free aparthotel offers multilingual staff, luggage storage, and an elevator. Plus you'll find laundry facilities. There's also self parking, along with the convenience of car rentals on site.

Sights within a 10-minute walk of this 4-star Auckland Central Business District aparthotel include Myers Park and Grafton Bridge.

Triple Room with Private Bathroom

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Deluxe Family Suite

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Studio Apartments

Bed Count 1 King Bed Maximum Occupancy 3 Max

Two Bedroom Apartment (1 King, 2 Single)

Bed Count 1 King Bed Maximum Occupancy 4 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Crown on Cintra Lane ratings based on 275 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Crown on Cintra Lane

Everyone (186) Couples (52) Business (1) Family (25)
1 out of 5
Unwelcoming other guests on the property being issued milk and other food by security guards. On checkin we were given the key to our room. However the room had not been cleaned, unmade bed, used towels all over room, toilet not flushed, alcohol cans in kitchen, not a good welcoming for me & my 13 year old son. We took a refund & left

Posted by on 25 Sep. 2022

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3 out of 5
Property is good, standard condition. However everything is just a basic condition, so things like the TV had no service and the radio had no ariel, third world problems really, but things you'd expect when staying away.

Posted by on 10 Feb. 2021

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Comment from Hotel Management

1 Mar. 2021 by Kevin

Hi , Thanks for the feedback and staying with us . Will look forward to welcome you again. Kind Regards Crown on Cintra

5 out of 5
We couldnt tracel due to Covid But Cintra have given us 2 free nights when we are able to travel again. Fantastic!!!

Posted by , from Christchurch on 16 Aug. 2020

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Comment from Hotel Management

19 Aug. 2020 by Crown on Cintra Lane management

Dear Mr David, Thank you for giving us a great review. We are sorry to hear that you there was a unexpected change of plan but glad that we could assist and help with a solution. Please get in touch with us directly in the future to use your free stay. Stay safe and we look forward to welcoming you in the future.

3 out of 5

Posted by on 1 Mar. 2020

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Comment from Hotel Management

4 Mar. 2020 by Crown on Cintra Lane

Thank you for staying with us and we hope to welcome you again in the future. Kind Regards, Crown on Cintra Lane

4 out of 5

Posted by on 1 Mar. 2020

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Comment from Hotel Management

4 Mar. 2020 by Crown on Cintra Lane

Thank you for staying with us and we hope to welcome you again in the future. Kind Regards, Crown on Cintra Lane

4 out of 5
Views of city. Close to parks for walking. Close o cbd

Posted by on 26 Feb. 2020

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Comment from Hotel Management

27 Feb. 2020 by Crown on Cintra Lane management

Dear valued guest, Thank you for staying with us and we hope you enjoyed your stay. We appreciate your review and look forward to welcoming you again in the future. Kind Regards, Crown on Cintra Lane management

2 out of 5
The sheets were clean and the beds looked well made but I found food in my bed, The kitchen bench and floor were sticky. The condition of the bathroom was very run down with repair work half done.

Posted by on 16 Feb. 2020

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Comment from Hotel Management

17 Feb. 2020 by Kind Regards, Crown on Cintra Lane management

Dear valued guest, Thank you for staying with us and giving us your feedback. We take pride in our work and have a high standard in cleaning. We have rectified the issue you mentioned immediately and we would love to take this opportunity to share with you the good news that many of our apartments are undergoing renovation so very soon we will be able to offer you something very exciting.We apologize for the inconvenience caused during your stay and hope to have a second chance to welcome you back.

4 out of 5

Posted by on 28 Jan. 2020

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Comment from Hotel Management

30 Jan. 2020 by Kind Regards, Crown on Cintra Management

Dear valued guest, Thank you for staying at Crown on Cintra Lane apartments and we really appreciated your wonderful review. We wish you all the best and hope to welcome you again in the future

4 out of 5
Very helpful and friendly staff. Great communication and happy to help where they can

Posted by on 18 Dec. 2019

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Comment from Hotel Management

19 Dec. 2019 by Crown on Cintra Lane management

Dear valued guest, Thank you for staying with us at Crown on Cintra Lane apartments. We are delighted to know you enjoyed your time here and we really appreciate your wonderful review. All the very best and we hope to welcome you again in the future. Kind Regards, Crown on Cintra Lane management

3 out of 5

Posted by on 5 Nov. 2019

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Comment from Hotel Management

8 Nov. 2019 by Crown on Cintra Lane management

Thank you for staying with. We hope you enjoyed your stay and look forward to welcoming you again in the future.

About the Crown on Cintra Lane

Location 3 Whitaker Place, Auckland, 1010

Property Features

As a guest of Crown on Cintra Lane, you'll find multilingual staff, laundry facilities, and an elevator. The front desk is open around the clock. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Auckland aparthotel is smoke free.

  • 20 guestrooms or units
  • 17 levels
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Auckland Mt Eden Station (1.6 km / 1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Crown on Cintra Lane offers 20 accommodations with washers/dryers and hair dryers. Rooms open to furnished balconies or patios. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Flat-screen televisions come with satellite channels. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

  • Washer and dryer
  • Private balcony or patio (furnished)
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Stove
  • Electric kettle
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Heating
  • Fan
  • Ensuite bathroom
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:30 AM

Special check-in instructions:

The front desk is open daily from 9:00 AM - 5:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 5:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35.0 per night.
  • Cribs (infant beds) are available for NZD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • Front desk opens daily at 9:00 AM
  • Front desk closes daily at 5:00 PM
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 300.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: NZD 5 per 24-hour period (rates may vary)
  • Self parking fee: NZD 20.00 per night
  • Late check-in fee: NZD 20 for check-in between 11:00 AM and 2:00 PM
  • Crib (infant bed) fee: NZD 10.0 per night
  • Rollaway bed fee: NZD 35.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cintra Lane
  • Quest Cintra
  • Quest Cintra Lane
  • Quest Cintra Lane Apartment
  • Quest Cintra Lane Apartment Auckland
  • Quest Cintra Lane Auckland
  • Quest On Cintra Lane Auckland, New Zealand
  • Quest On Cintra Lane Hotel Auckland Central
  • Crown Cintra Lane Apartment Auckland
  • Crown Cintra Lane Apartment
  • Crown Cintra Lane Auckland
  • Crown Cintra Lane
  • Crown on Cintra Lane Auckland
  • Crown on Cintra Lane Aparthotel
  • Crown on Cintra Lane Aparthotel Auckland

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.