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Airport Palms Hotel

3.0 star property

Photo gallery for Airport Palms Hotel

Breakfast area
Property entrance
Flat-screen TV
Down duvets, desk, iron/ironing board, free WiFi
Hallway

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
190 Kirkbride Road, Auckland, 2022
  • Place, Moana Nui-a Kiwa Pool and Leisure Centre
    ‪19 min walk‬
  • Place, Eden Park
    ‪15 min drive‬
  • Place, Sky Tower
    ‪18 min drive‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪9 min drive‬

Room options

View all photos for Queen Room with Free Round-Trip Airport Transfer

Down duvets, desk, iron/ironing board, free WiFi

Queen Room with Free Round-Trip Airport Transfer

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Garden View Queen Room with Free Round-Trip Airport Transfer

Down duvets, desk, iron/ironing board, free WiFi

Garden View Queen Room with Free Round-Trip Airport Transfer

  • Garden view
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room with Free Round-Trip Airport Transfer

Down duvets, desk, iron/ironing board, free WiFi

Standard Twin Room with Free Round-Trip Airport Transfer

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Garden View Twin room with Free Round-Trip Airport Transfer

Down duvets, desk, iron/ironing board, free WiFi

Garden View Twin room with Free Round-Trip Airport Transfer

  • Garden view
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room with Free Round-Trip Airport Transfer

Down duvets, desk, iron/ironing board, free WiFi

Deluxe Twin Room with Free Round-Trip Airport Transfer

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Queen Room

  • Sleeps 2
  • Free Wi-Fi

Standard Room

  • Sleeps 2
  • Free Wi-Fi

Queen Room Premier

  • Sleeps 2
  • Free Wi-Fi

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About the area

Auckland

At Airport Palms Hotel you'll be 2.5 km (1.6 mi) from Ambury Regional Park and 3.3 km (2 mi) from Mount Mangere. Highlights at this hotel include in-room free WiFi and balconies. .This hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Added amenities include laundry facilities, a garden and a picnic area. .Within a 15-minute drive of this 3-property class Mangere hotel, attractions include Go Media Stadium and Mount Eden.

What's nearby

  • Moana Nui-a Kiwa Pool and Leisure Centre - 19 min walk - 1.7 km
  • Auckland Zoo - 15 min drive - 21.9 km
  • Eden Park - 15 min drive - 18.7 km
  • Sky Tower - 18 min drive - 20.6 km
  • Spark Arena - 20 min drive - 20.9 km

Getting around

  • Auckland Onehunga Station - 8 min drive
  • Auckland (AKL-Auckland Intl.) - 7 min drive

Restaurants

  • ‪St Pierre's Sushi & Seafood - ‬6 min drive
  • ‪The Gaff Cafe & Eatery - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Pizza Hut - ‬16 min walk
  • ‪KFC - ‬4 min drive

About this property

Airport Palms Hotel

As a guest of Airport Palms Hotel, you'll find a terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Airport Palms Hotel also features a garden, a picnic area, and laundry facilities.

Smoking is allowed in designated areas at this 3-star Auckland hotel.

  • 39 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas
Airport Palms Hotel offers 39 accommodations with coffee/tea makers and free toiletries. Rooms open to balconies. Beds feature down duvets. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2 AM
Minimum check-in age - 17

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 150.00 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Airport Palms Hotel Mangere
Airport Palms Mangere
Airport Palms Hotel Hotel
Airport Palms Hotel Auckland
Airport Palms Hotel Hotel Auckland

Frequently asked questions

Are there any beaches close to Airport Palms Hotel?

The closest beach to Airport Palms Hotel is Kohimarama Beach (14.5 km).

Does Airport Palms Hotel serve breakfast?

Sure does, brekkie is offered daily.

Is there a free airport shuttle available at Airport Palms Hotel?

No, Airport Palms Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Airport Palms Hotel?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Airport Palms Hotel?

No, only service animals are allowed.

Airport Palms Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 70 out of 373 reviews
Rating 8 - Good. 130 out of 373 reviews
Rating 6 - Okay. 101 out of 373 reviews
Rating 4 - Poor. 52 out of 373 reviews
Rating 2 - Terrible. 20 out of 373 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenent for our stay.nice clean accommodation.enjoyed our stay
Stayed 1 night in Feb 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is in need of Repairs. Swimming pool was empty and dusty. Bathroom door would not close, paint work needs touching up had to wear slippers on room carpet, otherwise Toilets, Shower, Sink, fridge and Bed linen were all clean.
Stayed 2 nights in Jan 2021
Verified

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities
Secure car park that was locked at night Helpful staff and good value, could do with some investment, cracked floor tiles in bathroom and maintenance neglected, but was cheap, pretty clean and comfortable bed
Stayed 1 night in Jan 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience! Room was low quality, service was shocking - ended up leaving. Boom box party started up in the room next door at 9pm. Went to complain to reception who did nothing about it!!!
Stayed 1 night in Jan 2021
Verified

8/10 Good

shane

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
nice, pleasant venue, nil air con so was really warm in the room, they had a fan but it wasnt enough to cope with the warmth and climate. and pool was part full and green and closed off - it wouldve made up for nil air con if this was operational
Stayed 3 nights in Dec 2020
Verified

4/10 Poor

Georgina

Liked: Staff & service
Disliked: Property conditions & facilities
The room itself was fine, but the seals around the sliding door and windows seemed non existent so even though we had all windows and doors closed - it sounded like they were open all night and was very loud. The worst part was when people were smoking outside their room next door, our whole room smelt like smoke as it came in around the closed windows.
Stayed 1 night in Dec 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Very enjoyable stay. Friendly and helpful desk staff. Plenty of on-site parking. Clean room, comfortable bed. Good value for money stay.
Stayed 1 night in Nov 2020
Verified

2/10 Terrible

CJ

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't waste your time

It's too dirty. The bathroom is full of mold. Cold and noisy room, swimming pool and other facilities that are so different from the photo. Only one good point is price
Stayed 2 nights in Nov 2020
Verified

10/10 Excellent

Carleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was exactly what I expected. Very generous with airport transfers, much appreciated. Easy and obliging concierge. Thank you
Stayed 1 night in Nov 2020
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
The property is pretty warn down. the roof was peeling in the bath room, the outdoor decking is dangerous as there are bits of wood not nailed in. Quite unstable. The rooms have the basics, it does not feel as clean due to the worn down nature. The original booking said it was non-refundable and came with a free airport shuttle service. However, after making the non-refundable booking, I got a message from the hotel to say "the shuttle service is not operating, sorry for the inconvenience". You get what you pay for, even thought it could still be a little cheaper. Staff are friendly and helpful.
Stayed 2 nights in Nov 2020
Verified

6/10 Okay

Karena

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good price, pleasant and helpful staff, free WIFI, comfortable bed, located close to airport with free parking. Disappointed that pool was unusable, decor pretty shabby and needed to get a staff member to tune TV in. Potholes, rubbish and generally unkempt car park was a bit off putting.
Stayed 1 night in Nov 2020
Verified

10/10 Excellent

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine the room itself. It is abit tired and old and could do with some work on the outside but overall its fine.
Stayed 1 night in Oct 2020
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice. If you're after a no frills stay that's nice and clean with a comfy bed before getting on a flight then this is it.. Staff were friendly and can't beat a free ride to the airport. Even if it is 5 min away
Stayed 1 night in Oct 2020
Verified

6/10 Okay

Bill

Liked: Staff & service
Disliked: Property conditions & facilities
What u get for the price bed was good TV didn’t work Cups needed a good wash Security chain was broken I asked to shift room as the neighbours TV was loud
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

Tangiwai

Liked: Cleanliness
The property was fine. It was tidy and comfortable
Stayed 1 night in Sep 2020
Verified

8/10 Good

Tangiwai

Liked: Cleanliness, staff & service, property conditions & facilities
The customer service was excellent. Would have been nice to have had access to a microwave and forks Nd knives otherwise very clean and comfortable.
Stayed 1 night in Aug 2020
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Shower was flooded broken tiles in bathroom only one body wash
Stayed 1 night in Aug 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They don’t answer messages. No customer service. Cheap prices but you get what you pay for.
Stayed 1 night in Aug 2020
Verified

6/10 Okay

MTHead

Whilst the venue is in a very handy location especially to the Airport. It is very tired and a bit run down with some of the room amenities such as the bathrooms shown some real wear and tear. There was no one on reception when I arrived so had to leave and come back and no lighting in the car park so very hard to see where to go to get to the room. The Bed however was comfortable
Stayed 2 nights in Jul 2020
Verified

10/10 Excellent

Sharl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service, nicely greeted on arrival. Clean room no complains
Stayed 1 night in Jul 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a good stay, yummy dinner.
Stayed 3 nights in Jul 2020
Verified

2/10 Terrible

Angela

Disliked: Cleanliness, property conditions & facilities
Last minute rate & discount meant I wasn’t expecting much - especially after reading reviews. I stayed 6pm-8am & found it noisy, cold & mouldy shower. They offer a free airport transfer which I used oneway, it arrived in the 25min timeframe given. The driver was dressed in a smart suit & polite but I had to ask him to stop talking on his mobile while driving (1hand) because its illegal in NZ. My seatbelt was broken & I informed driver but he didn’t bother looking at it. 6pm: Check-in is quick & friendly, it’s strange they require you to write down your credit card number & details for deposit. Security around this worried me but he said it gets destroyed after 1 month. Internal hallways were very cold, strong bleach smell? & dark. I noticed a bunch of external doors had been latched open, security issue? Room is very large with high ceilings, good storage for large luggage, jug, fridge, tv. It was freezing (Window was left open) & the only heating was a tiny heater. I turned it up high asap at 6pm & room didn’t feel warm until 11pm. Only 1 duvet, no extra blankets in room. I didn’t use the shower because there is black mould around the base, the smell of bleach was very strong. I don’t think this place has any insulation against cold or noise of traffic/hallway. Thin curtains meant the outside lights left on shine quite brightly in your room at night. I didn’t feel safe, warm or clean here - wouldn’t recommend.
Stayed 1 night in Jun 2020
Verified

6/10 Okay

Steve

Liked: Staff & service, amenities
this property was very reasonably priced but the room did not smell very nice.
Stayed 1 night in Jun 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
A bit dated but tidy and clean Cat park and drive way need attention
Stayed 3 nights in May 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Staff where lovely and friendly. The jug area in the rooms need to be updated and maybe a microwave in the rooms
Stayed 1 night in Mar 2020